Service was bad. I did all the work. Employee are use to a desk job. Will not rent a u haul from any motel location again
JEFFREY H
Customer Reviews for Super 8
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No personnel to interact with and location list for drop off is Super 8, but it was requested to drop off at hotel next door in the back.
Larry Bunattended drop off site, no interaction with personnel.
LARRY BBreak lights were out and I got pulled over for an nothing was done to compensate me for being pulled over
TRAVIS GDrop off was listed as Super 8 but was actually behind the quality inn as instructed by individual at the Super 8, i asked if there is anything i needed to do and she said no, when i moved it to the other location checked the app and went through the instructions and added pictures. No issues with the trailer.
Larry BThese people are thieves and tricksters . Do not under any circumstances rent or buy anything from them.
MARK VCustomer service was extremely slow. Truck was very dirty and ran really rough. Glad we weren't going far...I would have been nervous to take that truck out of town.
CARALEE RHave car haulers at more locations. This location had 3 but the closest location had none
DENNIS MThis location is run out of a small hotel and not very well marked. Clerk was very friendly and helpful.
JOHN PTHANKS
JOSEPH VThr guy working with me had my contract all messed up had to get customer service on the line he was on the phone with xfinity the whole time so just made things 10x harder
MAXWELL SWonderful staff! Very friendly and helpful!!
NICHOLAS KIt took them a hour to get me registered because they didn’t know what they were doing then when I returned the uhaul I put it back in same area and was there early and got a email 2 days later asking where it was cause they didn’t walk their lot and tell me where they wanted it parked
MATTHEW B