Customer Reviews for Surfside Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Surfside Storage

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Dan M. on

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Customer did not leave a comment.

STANLEY W. on

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Keep up the great work!!!!!

Jeff C. on

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John is very helpful and polite.

Paula O. on

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Edmond C. on

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DIANE P. on

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John Ferguson was extremely helpful when I arrived to pick up the ramp utility trailer I had reserved. After explaining and completing the paperwork, John hitched the trailer up to my car and explained everything about the trailer to me. John was very pleasant and easy to work with. I would rent from him again.

Jeff H. on

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Great Location and nice people.

Danny M. on

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THEY WERE EVEN KIND ENOUGH TO LET ME DROP OFF AN HOUR EARLY...SINCE HE WAS THERE!!! NOW THAT'S SERVICE!

Laurence S. on

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I had to remove the trailer off my truck by myself while the person in the office waited till I was done to come out.

Kayla G. on

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Nothing he was great!

Jeff C. on

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Customer did not leave a comment.

william T. on

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The manager was very pleasant and helpful. Was waiting for us and knew my name when I walked in the door.

Wages J. on

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Tracy S. on

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Very good service and very good attitude.

lisa C. on

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David J. on

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Another great experience with a Uhaul rental location.

Richard T. on

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Owner could not have more professional,and friendly. Will need to rent more in the future,and look forward to working with this U-Haul location again.

alan V. on

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Angie D. on

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ANDREA L. on

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Everything was awesome and convenient.

Jeff P. on

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Maureen R. on

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Candice B. on

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I've rented from this location for years when Pete had it. Never had any issues. The new manager I think his name is John. He needs a attitude adjustment. Him getting hot under the collar is no way to operate a business. When I called to question why I was charged 2 days instead of 1. He got a attitude and started yelling. So I proceeded to tell him that I would go over his head and get it worked out. Then he has the nerve to tell a Company Manager for Uhaul that he doesnt want me back in that location renting any of "his" equipment. No worries I wouldn't step back in that place if I had to. I would rather carry what I have to move on my back as to give that location anymore of my money. I fully intend on making my experience here at this location be known . And spread the word on how badly you treat and speak to your paying customers. And as far as what you can do to improve for the next customer....get a new Manager or put a muzzle on the managers mouth...

Devon R. on

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Excellent

Kathleen B. on

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The man who runs this location was horrible. My husband and I tried without success to park the trailer exactly where he wanted us to. We left a note telling him this. He called me and was yelling at me for not putting it exactly where he wanted it. When my husband went back there to move it he continued to yell at him. All he had to do was ask us to come back for him to direct us how to park it. There was no need for him to treat us this way. It has totally turned us off to doing future business with UHaul

Marty H. on

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Person was very rude

Scott S. on

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Everything good!

Joanne P. on

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We stored a small boat and trailer in a parking stop. Never had any problems.

John L. on

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Everything went very smooth, I move often and have used their storage facility which was also a smooth service. I’ll be back for my husking needs at Surfside Storage. Thanks again.

Kiara H. on

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Business didn’t check in the trailer until late so customer charged additional fees by UHaul

Curtis R. on

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Customer did not leave a comment.

Samuel B. on

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Open earlier in the morning. 8 am

judith r. on

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We live in upstate New York and store our "snow bird" excess for the duration of the year. Despite, the hurricane and the other flooding our bin remained safe and dry.

John L. on

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Everything was really great there.

Raymond H. on

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Susan F. on

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The clerk at this location was rude and unproffessional. A dose or more of good customer service at this location (Surfside Uhaul) was needed.

MIKE C. on

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Great place to store your things or vehicles

John G. on

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Good guy

valerie b. on

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Thanks

RONALD M. on

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The entire experience was extremely easy. Couldn’t have been better.

DEBORAH B. on

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I had a leak told them I had 5 boxes that were soaked and had mold on them and in them. They're response was I will make a note of it. Didn't even get off his butt to come and look at it

Calvin R. on

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John L. on

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My experience was quick, easy and I had a storage unit and truck to drive the time and day that I needed it. People running the place are very nice and helpful.

Reba S. on

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Everyone was very friendly and helpful. Great size storage for low price.

Janet R. on

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Karen N. on

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I cannot say enough about how much help was extended to me and my family. Trying to move my son right before hurricane Florence and the help and support extended by all U-haul employees was incredible. You have a customer for life. thank you

Amy B. on

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Instructions on the website or email of where the lockbox is location. Overall, easy to find and return vehicle.

lawrence B. on

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None of the 12 volt receptacles worked - could not use gps, which created navigation problems. Otherwise, everything was OK.

Clayton J. on

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Mr Pete was friendly and accommodating. Our stay was from July 24th to July 26th. They were very easy to work with. Would recommend and use again.

josh h. on

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Great management, helped me get a unit on a Sunday afternoon!

John S. on

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Pete and Mary were very helpful

linda s. on

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I was very happy with Surfside Storage , Very friendly no problems at all . I would use this storage again if I need a storage . Pete was the best . Looking forward to using you guys in the future.

jeff c. on

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We stored our camper at this facility for 1 month, did not have any problems. The owner was available by phone and email. I would feel comfortable using this facility again.