Customer Reviews for T And L Convenience Store
(U-Haul Neighborhood Dealer)

208 reviews

411 N Arizona Blvd   Coolidge, AZ 85128

(520) 723-5226

Office Hours

  • Mon-Wed: 9:30 am–5 pm
  • Thur: 9:30 am–5:30 pm
  • Fri-Sun: 9:30 am–5 pm

Services at this Location:

Contact Us

(520) 723-5226

411 N Arizona Blvd
Coolidge, AZ 85128

Services at this Location:

Office Hours

  • Mon-Wed: 9:30 am–5 pm
  • Thur: 9:30 am–5:30 pm
  • Fri-Sun: 9:30 am–5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

PATRICIA A 
Rating:
5.0

Customer did not leave a comment.

CARL P 
Rating:
5.0

Quick, simple and easy! It was perfect. Jim

James O 
Rating:
5.0

Customer did not leave a comment.

John S 
Rating:
4.0

Very friendly people easy to work with

Elias Q 
Rating:
4.0

The truck air conditioner did not work and the engine light turned on not to long after I got on the road to Arizona from California I turned the truck in with a half tank of gas and never got anything back for it

Tecola g 
Rating:
5.0

Customer did not leave a comment.

Herman L 
Rating:
5.0

Customer did not leave a comment.

Garry G 
Rating:
5.0

Customer did not leave a comment.

terrell g 
Rating:
5.0

Quick and very friendly

Michael B 
Rating:
5.0

Customer did not leave a comment.

GAIL M 
Rating:
3.0

Had to hookup equipment and disconnect. Check in took longer than expected because employees were pausinh to wait on convenience store customers.

Anthony G 
Rating:
3.0

Customer did not leave a comment.

Leo S 
Rating:
2.0

Customer did not leave a comment.

Miguel M 
Rating:
5.0

Customer did not leave a comment.

Barbara F 
Rating:
5.0

I rented a car dolly, and one of the straps that go over the tires have been cut somehow so when I went to use it, I was unable. I had to utilize my own strap and attach it to the dolly to make it work.

Phillip B 
Rating:
3.0

Customer did not leave a comment.

MICHAEL M 
Rating:
5.0

Customer did not leave a comment.

misty a 
Rating:
3.0

Customer did not leave a comment.

David S 
Rating:
5.0

Great Pickup Location

Robb E 
Rating:
5.0

Customer did not leave a comment.

Anthony C 
Rating:
3.0

Customer did not leave a comment.

Monique D 
Rating:
5.0

Customer did not leave a comment.

Arthur M 
Rating:
5.0

Customer did not leave a comment.

Helena C 
Rating:
5.0

Make it more streamlined because it’s inside of a convenience store there’s more traffic than probably usual with mixing uhaul customers with people purchasing snacks/fuel. Otherwise, the location and staff are polite and very accommodating!

Elizabeth H 
Rating:
5.0

Customer did not leave a comment.

faustino m 
Rating:
4.0

Customer did not leave a comment.

Steven L 
Rating:
5.0

Customer did not leave a comment.

Veronica Z 
Rating:
5.0

Customer did not leave a comment.

james b 
Rating:
3.0

Customer did not leave a comment.

Eli V 
Rating:
3.0

There were no U-Haul supplies to purchase for our needs at this location.

Janet H 
Rating:
5.0

Excellent, quick and easy drop off,

Richard S 
Rating:
5.0

Customer did not leave a comment.

Belinda S 
Rating:
4.0

T & L was great

Dottie H 
Rating:
3.0

Why was I charged an extra 42 dollars when I dropped the van off? I'm not happy!

Mark S 
Rating:
5.0

Customer did not leave a comment.

Daniel V 
Rating:
3.0

The drop off location was closed with my open and closing sign anywhere. Used on line to close out the contract.

Martha N 
Rating:
1.0

Make sure you honor reservations

Kevin P 
Rating:
1.0

Customer did not leave a comment.

Paris A 
Rating:
5.0

Customer did not leave a comment.

everardo c 
Rating:
5.0

Customer did not leave a comment.

Robert B 
Rating:
4.0

Make sure the last person cleans the truck.

Fayerene F 
Rating:
3.0

Pick up location was changed at the last minute. Went to pick up at scheduled time and they were not even open. Had make two trips to pick up. Uhaul should have know the hours at pick up location. Have rented from Uhaul before and it went much smoother than this time, I would have given pick up location C&L a better rating if they can get Uhaul to relay their hours to the customer. Personnel were friendly and helpful.

David P 
Rating:
4.0

Customer did not leave a comment.

ROGER D 
Rating:
5.0

Customer did not leave a comment.

RONALD R 
Rating:
5.0

Customer did not leave a comment.

Binh L 
Rating:
5.0

Customer did not leave a comment.

BRANDY M 
Rating:
5.0

Customer did not leave a comment.

SERGIO M 
Rating:
5.0

Customer did not leave a comment.

KRISTIN C 
Rating:
5.0

Rented here several times, good service.

Robert F 
Rating:
5.0

The owners are nice, friendly and very helpful. The location is very convenient for me. I will rent all my trailers there. They always have a good selections.

DONNA H 
Rating:
5.0

Customer did not leave a comment.

DENNIS K 
Rating:
1.0

Called many times nobody answered the phone when I got there the doors were chained shut

randy s 
Rating:
3.0

Less mud.

Jeffrey T 
Rating:
2.0

The convenient store that serves as a drop location was not open. Apparently it’s a part time operation so I dropped the trailer without any assistance or verification.

Paul L 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA J 
Rating:
5.0

Improve your 800 line I was happy with T&L

Clinton P 
Rating:
5.0

Customer did not leave a comment.

HELENA C 
Rating:
3.0

Customer did not leave a comment.

JAMES P 
Rating:
3.0

The windshield was completely caked in dust and covered in splattered bugs. It took a significant amount of time and effort to clean it off as they had been baked on in the sun.

NATHAN V 
Rating:
5.0

From the time that I ordered the truck and the auto carrier, the employees were very helpful. I had no idea what was needed and they were extremely helpful. They were very courteous to my grandson who picked up the truck and auto carrier. They were very courteous to my son and grandson who brought back the equipment. Thank you very much.

MICHAEL N 
Rating:
2.0

This truck had grease all in the back of the unit. It’s all over our furniture boxes. This is disgusting. I was not given a chance to look at this part of the unit when I accepted it using my phone. Had I been able to too, I would have rejected this unit. This was horrible.

Pablo H 
Rating:
4.0

The staff at the store where we picked up were professional and friendly. They demonstrated a positive attitude and lots of smiles.

NORMAN C 
Rating:
4.0

Customer did not leave a comment.

JOSEPH H 
Rating:
5.0

Customer did not leave a comment.

YOLANDA M 
Rating:
5.0

The truck drove like it had square front wheels, made for unpleasant trip.

ROBERT M 
Rating:
2.0

Customer did not leave a comment.

KAREN C 
Rating:
5.0

Easy self drop off location. Easy to find and the process was great.

RYAN A 
Rating:
3.0

Trailer tail lights did not work

randall b 
Rating:
4.0

Would recommend the tires checked thoroughly between trips

CARTER J 
Rating:
1.0

Take a moment and review ordes

Karen Q 
Rating:
2.0

Store is very busy, making Uhaul process frustrating & inefficient. The people are great & very friendly. Just not an ideal set up

TERRENCE N 
Rating:
2.0

Clean & maintain trucjs

TERRENCE N 
Rating:
5.0

Customer did not leave a comment.

Taryn J 
Rating:
5.0

Excellent customer service and excellent access to equipment.

Donovan M 
Rating:
3.0

Customer did not leave a comment.

Delmar V 
Rating:
2.0

Tell the next customer to use a different pick up and drop off location.

Cameron B 
Rating:
5.0

They we're very professional and personable! Eep up the god work!

LAURIE T 
Rating:
1.0

terrible customer service. forgot to give me my dolly did not do an inspection on the truck. My brother had to put the trailer on the truck.

TRACY D 
Rating:
5.0

Customer did not leave a comment.

Robert f 
Rating:
5.0

That was extremely personalized service from the owners. We were very impressed with their attention to detail and for taking care of us immediately so we could continue you to our destination. Everything was explained well to me and I felt confident using this representative of U-Haul. You are very lucky to have them within your company.

LINA A 
Rating:
5.0

Customer did not leave a comment.

doris r 
Rating:
5.0

Wonderful people at this location/ will use them next time

Edward C 
Rating:
5.0

Customer did not leave a comment.

James F 
Rating:
5.0

Best place and person to deal with.

Chad E 
Rating:
5.0

Customer did not leave a comment.

ANTHONY C 
Rating:
5.0

Customer did not leave a comment.

philip b 
Rating:
5.0

Very friendly staff!!! I would recommend anyone to this location... equipment was new and it made our move much easier.

WILLIAM W 
Rating:
5.0

Customer did not leave a comment.

Josiah F 
Rating:
5.0

Customer did not leave a comment.

Rebecca E 
Rating:
5.0

Customer did not leave a comment.

JOEL R 
Rating:
5.0

Customer did not leave a comment.

JOSHUA C 
Rating:
5.0

Customer did not leave a comment.

ERNEST S 
Rating:
5.0

Customer did not leave a comment.

Ruben M 
Rating:
3.0

Customer did not leave a comment.

Jacob L 
Rating:
3.0

It’s the only drop off in city, I’m sure it’s wonderful and I’d tell a friend to do it if they moved to Coolidge but I would suggest they go out of their way for it.

John D 
Rating:
3.0

This is not a reflection on the location. I reserved a truck and car hauler at the queen creek az location I received a call stating they were at another location 25 miles away I received a call stating they did not have a car hauler I called uhaul main # and was told it was at the second location Arrived to pick up truck/trailer and was told no trailer Waited 40 min to be told the trailer was an hour away Had to completely re-arrange my 250 mile move the day of at a large expense to my family. I now have no way to transport my vehicle to my new home. Uhaul made no effort to help me with the situation uhaul caused. Since uhaul seems to have little regard for their customers I will have to absorb the inconvenience and expense of their poor service.

martin z 
Rating:
5.0

Customer did not leave a comment.

ROSS T 
Rating:
3.0

It would be nice if UHaul would pay back the difference if and when the equipment is brought back earlier than projected. I returned this trailer 3 days early and no compensation at all. Bad business.

Jeffrey G 
Rating:
5.0

Customer did not leave a comment.

Joseph S 
No reviews have been submitted for this location.

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