We had a scheduled pick up in Tallahassee for Saturday- we were notified as we were driving up (the 3hour drive) that our truck would not be available and there weren't any other trucks, other than one in Perry - an hour drive from Tallahassee- at 2pm... it was 10am. So we drove to Perry another hour there- and back- didn't load the truck til 4:00- getting it to our end destination at 9pm- then to unload! This was extremely frustrating. We only needed a 1 bedroom size truck- and all you had was a 26'. So with the added drive, gas amount, and gas for the second car to go to Perry and back, the time spent- all for that UHAUL gave us a $50 credit. It cost us way more than that- and the frustration, time and inconvenience was upsetting.LEE F.
Customer Reviews for T Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.JOSEPH H.
Was told vehicle was good to go and as soon as I left they charged my card for "GAS" and vehicle was returned with same amount. Dishonesty at it's finest there.David G.
Customer did not leave a comment.Kaydee F.
Great place!MARTY S.
The truck was pretty much clean. The cup holder had something spilled in it and the glove box had a used mask. I cleaned it and threw the mask away. Other than that, everything was goodGail D.
Customer did not leave a comment.JOSEPH S.
Customer did not leave a comment.Billy W.