Customer Reviews for TAG Autosports
(U-Haul Neighborhood Dealer)

23 reviews

8700 Patriot Hwy   Fredericksburg, VA 22407

(540) 645-6059

Office Hours

  • Mon-Sat: 10 am - 7 pm
  • Sun: Closed

Services at this Location:

Contact Us

(540) 645-6059

8700 Patriot Hwy
Fredericksburg, VA 22407

Services at this Location:

Office Hours

  • Mon-Sat: 10 am - 7 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

No one was available at pick-up time. I asked several patrons of the property but they didn't know where the responsible party was. I left and he finally called and said he was on the way. I still couldn't locate him when i returned. When he finally showed up, he was not experienced with the process and had to call a family member to walk him through it. The equipment was missing a connector and it turned out 1 ramp was damaged. Pick-up took roughly 2 hours or more start to finish. The place was dirty and had no heat. He let us use the bathroom since we were waiting so long. This i appreciated but it was also dirty. However, he was very nice.

Whitney J 
Rating:
3.0

Customer did not leave a comment.

Karen L 
Rating:
1.0

Customer did not leave a comment.

Jay K 
Rating:
5.0

This location was 2 minutes right up the road from my new home. Very convenient location and had multiple Uhaul trucks on site so I could tell it was legit. I dropped off the keys after hours and was charged $10 for 2 gal of gas to reach the 1/2 mark. They should have read the notes before charging me for gas.

QUIANA L 
Rating:
3.0

Customer did not leave a comment.

CARLOS S 
Rating:
3.0

Darle mantenimiento al lugar donde colocan la llave tuvimos muchos problemas hoy cuando fuimos. Recoger el carro parece que el locker está dañado logramos abrirlo y la llave no estaba allí

Raul R 
Rating:
5.0

Customer did not leave a comment.

PHILIP W 
Rating:
5.0

Customer did not leave a comment.

DETRA M 
Rating:
5.0

Customer did not leave a comment.

Daniel H 
Rating:
2.0

No one was at the location. It took over an hour to be on the road.

Dennis J 
Rating:
5.0

Very friendly decent people to work with.

Carrie C 
Rating:
3.0

The app is a pain to utilize

Robert B 
Rating:
5.0

Customer did not leave a comment.

Kevin C 
Rating:
3.0

The location was NOT opened as their hours suggested. I waited for some time before finally calling them and was told to leave unit . That made me feel uneasy as my closure was left to chance. Overall , they did return it and all was well. Just have your staff there as hours suggest.

Gordon P 
Rating:
5.0

One of the best U-Haul experiences to date and I use them almost every year. Very helpful and friendly.

Matthew K 
Rating:
5.0

They were incredible. We were in a tight spot and they really came through for us. Whenever I need to rent a UHaul going forward I'm going there. Highly recommend!

Nicholas H 
Rating:
3.0

I made the reservation on line. I did not want to pre-complete the pickup process. I did not want to use my phone for the pickup. Nothing was mentioned about a lockbox or code, that the local agent could not access nor provide. In the end, two hours was wasted going back and forth between customer services agents who did not speak English, with emails, texting, handing phone to others and three ways calls, sending personal info to email, between agents and phones. At one point, told that our call would be returned in 24 hours!! I returned the vehicle the next day, but still was charged for four days. I will not be renting U-Haul again.

Edwin B 
Rating:
5.0

Very nice couple running the place. Love working with local business. Easy in and out. Nice equipment, great experience!!

Don V 
Rating:
2.0

Have someone on site at all times. Also, maybe things will go smoother once they have rented uhauls a lot more.

Melissa S 
Rating:
5.0

Customer did not leave a comment.

Tiffany O 
Rating:
5.0

Great and friendly service

Larry M 
Rating:
5.0

Customer did not leave a comment.

Daniel D 
Rating:
5.0

This is a great location for pickup and drop-off. Very nice people to work with. Hopefully this location gets some trucks soon.

Ben L 
No reviews have been submitted for this location.
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