Everyone at this location was very friendly and helpful. They all went out of their way to help. The app and online reservations process needs some work. However, once we got back to the location to return the trailer we rented the customer service representatives helped finish the process of renting the space even though it was very close to closing time. The representative went over and above what was expected! Thank you!
Robert D | First ImpressionsSelf Storage Units in Fredericksburg, VA, 22407
U-Haul Moving & Storage of Fredericksburg South
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- 4.5 Average Customer Rating
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Great facility. From Maria the manager to Elijah and Ronnel If in need will use this facility again.
Sabrina A | Overall ExperienceThe manager Maria is so extremely helpful. I cannot think her enough for how much she has helped me, especially with renting a storage there. I haven’t spoken to many team members, but the ones that I have spoken to are also extremely helpful. I have no complaints!!!
amber s | Overall ExperienceThey have always been very helpful and friendly to my family and I that is why they're our preferred Uhaul.
DONNELL K | Overall ExperienceThe staff Kyleigh and manager help on 2 separate occasions. Management helped me when I picked up the truck and Kyleigh helped with me when I decided to rent storage. They helped me to completing what was needed which helped my stress level and got me on my way. I thank them both for everything. They made the difference.
COURTNEY R | First ImpressionsThe staff were very friendly and helpful. Move in was easy and staff assistance was great.
JAMES N | First ImpressionsStaff superb in all aspects.
bill r | Overall ExperienceWish the elevators were bigger for large items.
Sarah C | First ImpressionsOutstanding
LUIS E | First ImpressionsBook online and it indicated the unit was “Street Level” but it was on the second floor. That said, the access was still very easy - pull right up to the door, cargo carts available, and easy elevator access. The premises are very clean and well protected.
Mike W | Online Move InMost courteous.
bill r | First ImpressionsNo hassle no fuss got in got out yes I would recommend you guys too anyone . Thank you for your services have a bless one.
GAYLE B | Overall ExperienceMy ex had put it in his name and because it was my stuff and I had been paying on it they got permission to put in my name and quick easy laughing and joking it was amazing
COURTNEY M | First ImpressionsThe young lady that help me was very resourceful she recommended things that would benefit me. I was undecided and she waited until I figured it out then she started letting me know what’s options would suit me. She deserve a raise I don’t have the paperwork in front of me and i can’t remember her name right now. But go look on the schedule who worked Friday October 17th 2025 thank you again sincerely
GAYLE B | First ImpressionsI moved in on the October 10th, not on the 8th.l was surprised they didn’t take any discounts for seniors; otherwise everything was good.
amber H | First ImpressionsThe lady on duty was superb, very professional
Amos N | Online Move In