Customer did not leave a comment.John M.
Customer Reviews for T&C Mattress Liquidators
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The gentleman who we checked the truck out from was great. Truck ran like a top. One huge negative, the heater in the truck did not work and the temperature got down to the 30's. Had to drive an hour and a half one way. I froze my ass off. Took me all night to warm up. Really think that should be reason enough for some kind off discount.WILLIAM C.
Customer did not leave a comment.Mariquz M.
Customer did not leave a comment.DAVID L.
Customer did not leave a comment.JEFFREY H.
Customer did not leave a comment.MARK F.
Customer did not leave a comment.MIKE M.
Customer did not leave a comment.Lodell T.
Had truck ordered for 7am to pick up with my cell phone. This location does not offer that. I would recommend making it one or making sure you can't opt for cell check outRYAN M.
Customer did not leave a comment.CORLASS B.
Customer did not leave a comment.WILLIAM J.
Customer did not leave a comment.DEJANAI S.
Tire on trailer was cut up with chunks missing. A definite safety issue, provided pictures to uhaul customer service.BRIAN G.
Very shortWesley B.
Act professional and provide customer service!!PRESTON D.
Everything was ExcellentCORDARIUS D.
Customer did not leave a comment.ADRIAN P.
Customer did not leave a comment.Crystal P.
Customer did not leave a comment.David G.
Customer did not leave a comment.Bill P.
Customer did not leave a comment.Zachary R.
Customer did not leave a comment.BRIAN D.
Customer did not leave a comment.MICHAEL H.
Customer did not leave a comment.Mahesh P.
Horrible parking lot! 3 people were waiting for business to open and hours said 10-8 and they were closed at 1130.ROBERT S.
Customer did not leave a comment.SCOTT S.
Customer did not leave a comment.Brian G.
Poor advance warring that I was to pick up truck at different location. I had to drive 1 hour (30 miles)to that location and then drive back passing the original location that was just blocks from my home. I do understand logistics and can see having to go to different location but that's to far away and was called that morning as I was at the original pickup location parking lot. Improved logistics!!!!! advanced warring....BENJAMIN H.
Customer did not leave a comment.Kristina R.
Customer did not leave a comment.RANEYCIA A.
Probably not the fault of the owner of the location but my trailer had significant deflated tires for the load / gross of the trailer. Also, every uhual dealer should have towing accesories if they rent trailers. Maybe not everything but at least 2" hitches and light adapters.James B.
Customer did not leave a comment.Nicholas F.
Customer did not leave a comment.KIMBERLY M.
Customer did not leave a comment.Maurice C.
Customer did not leave a comment.CHRISTOPHER S.
Customer did not leave a comment.Joey M.
Very unfamiliar with the system, process, policies and pricing... it was a side business from their main mattress businessesJONATHAN D.
Great customer service.Timothy M.
Customer did not leave a comment.Amro Q.
I used google maps to find the location, and there is a truck out front with the name on it. But otherwise, it was hard to know that the location was there. I live in the same small town, and had no idea it was there.Kim C.
Customer did not leave a comment.joe M.
Customer did not leave a comment.Jonathon R.
Customer did not leave a comment.NICHOLAS R.
They were very nice, no complaints here, they checked in the truck and made everything go smoothly ðŸ‘Joan V.
Customer did not leave a comment.BONNIE B.
There was only 1 guy in the facility. It took over an hour and a half to receive my equipment, that is after my husband and I had to hook up our own equipment while the guy stood and watched cause he said he couldn't drive the truck. I then did not get a contract or receipt for my transaction. I had to call the local U- haul representative (who's name is Judy.) She was amazing and super helpful.Kimberly F.
The owner took a phone call while I was in her store, keeping me waiting , it was a personal call and I was there 30 or more minutes. Today I returned the vehicle, told the owner lady the mileage, said she would have to check for herself, grabbed a couple of things came back in about 40 minutes, I'm the only customer in her store, she comes in on the phone getting an insurance quote on her daughters vehicle , kept we waiting another 15 minutes while she decided to wait on starting the insurance policy, meaning I waited for an hour for her to talk insurance on a vehicle she didn't purchase . She looks up and tells me I'm good to go there are no other charges. I said mam I didn't use the hundred miles I was charged for . She goes back out to the truck gets something and comes back in on the phone again. She then shows me that the 163.00 they had authorized was not the final bill and she has me sign a document for 144.00 and I look down and the turn in mileage was wrong . What a rude arrogant owner, so unprofessional both times I was in her store, and I was the only customer in the store both days. I wouldn't recommend this location to anyone. I can't believe I put up with such poor customer service. Appalled . I'll never darken that doorstep again.frederic S.
Customer did not leave a comment.Paul C.
Disappointed in the rate as I was told that if I dropped off the trailer early I would be receive a discounted rate. Overall, the staff was friendly and courteous.JOHNNIE P.
Rental tax of $6.18? Wow! I rented a 10" truck and drove it 17 miles. What is the tax rate and which government entity is inflicting it?David S.
Very good experience Keep up the good workHerbert P.
Customer did not leave a comment.DARIN S.
Customer did not leave a comment.ROBIN P.
Was rented for 2 days i just used it for 1 and think we should have got some money refundedRay C.
Customer did not leave a comment.Tetric J.
Can I get compensated for turning it early???JENNIFER B.
This particular trucks back tires were not in good conditionRichard C.
Customer did not leave a comment.WILLIAM W.
Identify where to park to make arrival callJOSEPH H.
Customer did not leave a comment.EVERETTLUKE S.
Customer did not leave a comment.Robert H.
Customer did not leave a comment.RONALD J.
To tell the truth he just put down his many days he thought we would need never ask us we thought if we turned it in early we would get a discount for turning in 2 day's early But guess what we did not was told no return in early discount but I bet as soon as our back was turn he rented the truck out made double the money I do not think that is the way to do your customers. If I had know that I would have keep them truck at the house since I had already paid for it. Know one told us we would not get a refund for early turn in . So know I would not give a thumbs upJASON C.
We were quoted one price then upon getting there the price increased drastically. Also were told I would receive a military discount and that didn't happen.Frances P.
Customer did not leave a comment.Tanya R.
Customer did not leave a comment.Gregory H.
Customer did not leave a comment.Troy C.
Customer did not leave a comment.Christopher F.
The owners there were great. They noticed I was having trouble with my online check in and helped me get on my way. Great peopleGeoffrey B.
Great experience ??chad S.
Customer did not leave a comment.Nicholas M.