We dropped the truck off Friday by 6 pm. We had to call them several times to assure they had put in the system that the truck was dropped off. After several attempts to receive an email,that the truck was dropped off it was finally resolved almost 24 hours later, the next day around 4:30 pm. This is unacceptable. I have never had a problem like this before with Uhaul, hopefully this is an isolated incident.DENINNE W.
Customer Reviews for TC Auto Repairs LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The drop off location looked like a junk yard, literally. Someone from U Haul should go inspect the place. There was nowhere on premises for us to park our returned vehicle. We had to park about a block away. I was not given a receipt upon returning the vehicle. I made sure to take pictures of the mileage, fuel gauge, inside of cab, inside of back of truck as well as the car trailer. I didn't feel secure leaving the truck were it was. When my final bill came I was charged for more miles than I left it at and it showed less fuel than the half tank I brought it back at. I had a bad feeling when we drove away leaving the key with the attendant and apparently for good reason. I am very dissatisfied with this drop off location.Danny M.
Customer did not leave a comment.joanne S.
Customer did not leave a comment.Jewell H.
The owner showed up an hour and half after he was supposed to open. The place looked like a scrap yard. His grown son did not know how to hook the trailer up . Disgusting.Terence K.
VERY RUDE GHETOO AND UNPROFESSIONAL GIVING OUT WRONG INFO HAD TO SAY CARD OVER PHONE AND MY money still isn't back on my phone rudiest people everDonte K.
Customer did not leave a comment.Daniel G.