Customer did not leave a comment.William H.
Customer Reviews for Terrys Grocery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.JAMES M.
Pretty sure the lady running this doesn't actually know how to use technology, had to take the pads/dollys off the truck and roll them through this gas station grocery store to a sketchy back room for her before she would let us go. Maybe this isn't the best location for a drop off.NATHANIELAARON D.
poor service, in the ghetto, miserable to get out of tiny parking lotBart F.
Customer did not leave a comment.ANTHONY H.
This location did not log the fuel levels properly prior to me getting the truck. When I got in the truck, it had 1/4 of a tank. When I returned the truck with more than 1/4 of a tank I was charged a fee.Daniel P.
Customer did not leave a comment.Glenn W.
Customer did not leave a comment.Matthew S.
Really just making sure the trucks are cleaned out on the inside of the cab and also the back. Just to reassure that the next customer doesn't get charged for someone else's mess! Thanks...wesley G.
Customer did not leave a comment.Andrew M.
it was greatClaude P.
Customer did not leave a comment.Dennis A.
They did it have any of the blankets or dollies that I ordered online. Stated that they don't carry those items at allChad A.
Customer did not leave a comment.Frank B.
Customer did not leave a comment.Austin F.
The lady was very very rudeDylan R.
Just keep doing what you doing keep good clean trucks and you guys will be fine.eric L.
It's a package store so space for a variety of vehicle types is limited. Overall they did their job when I checked it inRichard E.
Customer did not leave a comment.Nancy L.
Check engine light was on in the truck. (Notified the attendant before taking truck) Moving blanket bag was empty (called UHaul to avoid charges for items I did not take) Truck had dents and dings that weren't identified upon pickup. Truck ran fine and did the job. Truck was clean in cab and trailer. Attendants were kind and efficient. Just procedural concerns that I was afraid were going to leave me liable for issues with the truck that had not been identified before It was rented to me. Overall pleased with experience. Will use again.Drew B.
I would NOT have that location represent U-haul .....very unprofessional and they do not know what they are doing! Poorly run! Very, very disappointed to say the least! I have used U-haul in the past several times and NEVER have I experienced such a poorly run site as that this one is!LaDonne H.
I used this location because the Moody, AL location at Crossroads Motors didn't show up for over an hour. I didn't make a reservation at Moody because a 3rd party was to pay. But we waited here from 8am until 9am. I passed at 10am and still no one was there. Terry''s was the next to closest location.Maxine M.
Pads and dolly were not included and I was still charged for both of them.Alexis M.
Don't allow multiple interruptions to occur when waiting on a U-haul customer. I was asked the same information over and over.Charles H.
No issues with the place or rental other than the back of the truck and the cab had dried mud inside. I ended up having to clean it out before loading all the furniture for my move. It was all dry so it was a simple sweep out but I shouldn't of had to do that.Thomas L.
Customer did not leave a comment.Jack I.
Customer did not leave a comment.Brandon W.
Customer did not leave a comment.Alice J.
Returned truck the same night as rented but the attendant could not check it in as she was not trained.Cindy V.
Rude and is a dump. Equipment in poor shape and dirtycharles S.
Customer did not leave a comment.Robert Y.