I dropped off when they werent open and said I returned on the 2nd which wasnt true either.
Brian P.
Customer Reviews for Texas Automotive LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
One of the straps for the tire on the trailer was too short and would not stay in place
Robert T.Be upfront about availability not being guaranteed. Live 40 minutes from nearest uhaul location but ended up having to drive 1 hour and 15 minutes because no availability. Would not have been as upset but was not warned at all. Then uhaul had my wrong number so I had to call and wait on hold and be transferred to different people. Not impressed with how the situation was handled but needed a trailer..
Russell S.Could have of been swept out before I rented it but not a deal breaker.
Jason S.I needed furniture pads. I reserved them on line. This location does not carry them. So why did you send me to this location. Went to another uhaul location. They said all their pads had been reserved. They had pads on the shelf, but would not turn them into rental pads.
Steven H.Our car we were traveling in died and we needed to change Uhaul equipment to get from South Carolina to California and this dealer was fantastic. Would highly recommend!
Tom S.They charge me too much charge me twice and I put gas in it and the charge me for gas
Misty R.awesome will recommend pete's automotive for the buisness
Rolando V.I was upset that the blankets i ordered were not in the truck and forgot to leave the lock from the back of the truck. There should be instructions in the app to leave the lock prior to taking the truck. The front of the truck was a mess (bugs mostly) to include the windshield. There also is no cruise control on this truck, which made the 1200 trip miserable.
Steve G.I don't have any complaints at all
Kendrick W.