The staffed hours are not good. There was a man there who was trying to pick up a van when I was dropping off and there was no one there to help. We tried calling the 1-800 number but were on hold. If there was staff there, there would have been no issue.
Deb B
Customer Reviews for The Box Shoppe
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Really solid representative at the counter. All good. A bit expensive for kms but not sure how those costs compare to others. As always, the ramp on the truck was super helpful. All around, I really enjoyed the day with the truck.
MAGIL DHave location open on time. Waited for 30 minutes for location operator to arrive as I tried for 20 minutes to arrange another location via phone.
John H