Customer Reviews for The Country Valero

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Country Valero

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Sarah S.
Rating:

Customer did not leave a comment.

John R.
Rating:

Trailer was somewhat snowed in when I picked it up and had to shovel it out to use it. After I loaded and was leaving at 4am I noticed the tail lamp and running lamps were not working on the drivers side. When I picked it up I tested brake light and signals they worked. A little pre prep would have been nice, especially for $740!!

William R.
Rating:

Larger Signage

DOUGLAS S.
Rating:

Customer did not leave a comment.

Tara A.
Rating:

Very nice people to work with. Convenient location.

david W.
Rating:

Customer did not leave a comment.

Vladimir K.
Rating:

Owner was not warring a mask and was rude

PAUL A.
Rating:

Customer did not leave a comment.

Robert K.
Rating:

Customer did not leave a comment.

MARSHALLL C.
Rating:

Mahad was awesome

JEFFREY C.
Rating:

Customer did not leave a comment.

deri M.
Rating:

Customer did not leave a comment.

Thomas V.
Rating:

Customer did not leave a comment.

Petra S.
Rating:

Very friendly staff and overall easy and stress free transaction.

James B.
Rating:

Customer did not leave a comment.

Michelle D.
Rating:

Customer did not leave a comment.

Christopher T.
Rating:

Customer did not leave a comment.

Stefen A.
Rating:

Customer did not leave a comment.

Tyler S.
Rating:

Go rent from Roe Brothers in Florida, just an easier experience. Unmotivated owner/manager. Doesn't have employees help with uhaul rentals so you'll be waiting on him.

Lisa B.
Rating:

Customer did not leave a comment.

Wendy D.
Rating:

I am a very dissatisfied customer I rented a 10' U-haul truck 0n Saturday February 15th, 2020 at the Valero location located at 2516 Rte 17M in Goshen, NY 10924. I was charged for equipment that iI reserved and never received but was charged for!!!! The business is ran through a third party person that works at the Valero gas station who happens to be a very unprofessional old little man that does not know anything about the trucks. He does not know how to operate the vehicle's so every question you ask him he gets on a cell phone to call the owner of the U-haul trucks. I have several pending charges on my debit card, so I questioned it so the little old man that works at the Valero gas statin called the owner of the U-haul trucks to answer my questions, I spoke to the owner on Saturday February 15th, 2020 in reference to the amount owed plus my refund for the miscellaneous charges for the things I reserved but never received, and the owner assured me that he would rectify the bill and correct the amount owed and email me the new bill. Well it is Monday February 17th, 2020 and I am still waiting for my bill , but the owner emailed me an email to rate my experience!!! Like are you serious!!!... Then the little old man that works at the Valero gas station that is the third party person that is running the U-haul business is tired of me calling him about my bill and the miscellaneous charges that is still on my card that he has been hanging the phone up on me. Do not rent anything from this place these people will take your money, rob you and are very disrespectful... My next step is to report them to The Better Business Bureau tomorrow, I wish I could have done it today but today is a holiday.

Celeana C.
Rating:

There was no U-Haul key drop box I had to hand the key to the manager

Philip R.
Rating:

Customer did not leave a comment.

John M.
Rating:

Customer did not leave a comment.

Gloria C.
Rating:

Customer did not leave a comment.

Robert F.
Rating:

Customer did not leave a comment.

David E.
Rating:

Customer did not leave a comment.

No reviews have been submitted for this location.

Back
To Top