Customer did not leave a comment.Amber C.
Customer Reviews for The Feed Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Biggest problem is that this location was 28 miles away from the house we were loading. I requested a location less than 5 miles away. I was told there were no trucks, however we passed the closer lot (on Hwy 14) several times all weekend and there were at least 5 trucks in the lot. We lost over an hour of loading time and went over our allotted mileage because this lot was so far away. The owner was great but it is hard to see from the highway.SUSAN H.
Customer did not leave a comment.Sandra S.
Customer did not leave a comment.BRYAN E.
Customer did not leave a comment.Debra C.
Frank was a pleasure to deal with! We will definitely return to and highly recommend him for any rentals.Morgan M.
Customer did not leave a comment.Chase W.
Customer did not leave a comment.Ehren H.
Customer did not leave a comment.RONALD F.
This location can best be described as an abandoned farm. Every building there was either collapsed or on the verge of collapsing. No one was present at all, either. I had to call the number on my receipt only to be told the only employee was out of town and I would receive a text with instructions on how to get the truck key. There was still no one there to do any paperwork when I returned the truck, merely a key dropbox that you have to climb busted steps to reach. Professionalism is an unheard of concept at this location. If you have to use this location, get a tetanus shot first.Kyle S.
This location and owner was phenomenal! After booking online and having our pick up location changed to over an hour away and having a very bad experience with customer service- the owner at this location made our experience so much better by being knowledgeable, kind, and flexible.William B.
The size truck we wanted to rent was not available but Frank questioned us about the measurements of our cargo and he came up with a combination truck and trailer that fit almost exactly. Frank was very accommodating at the pick up and return of the truck and trailer. We will definitely recommend him and used him again.Kevin D.
Customer did not leave a comment.devin C.
There was no help. There were broke down vehicles all in the way it was filthy and so unorganized. You couldn't figure out where to park the uhaul for all the crap in the way.Paul W.
Customer did not leave a comment.MIQUEL T.
Customer did not leave a comment.ARLENE C.
Customer did not leave a comment.Michael B.
Customer did not leave a comment.ANTHONY G.
Customer did not leave a comment.JAMES M.
Great person. Very helpful, easy access..Rayburn B.
Customer did not leave a comment.James B.
Frank, the owner of this UHaul franchise was friendly and exceptionally helpful.JASON A.
Customer did not leave a comment.kieth M.
Customer did not leave a comment.gerald N.
The truck was extremely clean and Frank at the pick up location was very friendly and provided excellent services. The issue was the truck, specifically the alignment. Our trip was almost 1500 miles and driving that truck just added to the trip. It pulled hard to the right and the slack in the steering made for a horrible drive.HECTOR V.
Customer did not leave a comment.Katie H.
Customer did not leave a comment.Charles C.
Customer did not leave a comment.Terri S.
Easiest pick up and drop off!Rosie F.
Owner very rude mad about having to unhook the trailer, then charged $32.77 clean up fee which is untrue. I don't think he had any trailer out there that was clean. Property very unclean and disorganized with debris everywhere.Mike S.
Frank at pick up location was very helpful and informative. Will recommend to friends and familypatrick M.
Excellent service! Very accommodating! Will definitely use this location again for all of my uhaul needs! Thank you!!DANETTE B.
Customer did not leave a comment.RADNAL B.
My experience was absolutely perfect, If I need u-haul services again I will definitely be going back.. Everyone if needing u- haul services check them out..janet P.
Customer did not leave a comment.paul S.
Customer did not leave a comment.RICHARD D.
Customer did not leave a comment.GEOFFREY L.
The BEST Uhaul place there is the prices , and the owner was cool as hell , I recommend anyone looking for the best Uhaul place to go. Fast and friendlyTavin Z.
This is not a complaint about the pickup location, but about the equipment. There needs to be more tie-down points in the traiier. Two in front and two in back hardly allows making the load secure.Nathan G.
Great customer service, willing to go the extra mile for you and explains any questions you might have without making you feel bad for asking.Julie M.
Customer did not leave a comment.Brandie P.
Frank did a great job.william L.
Very friendly and caring staff thank youLaura B.
Frank was awesome! Highly recommended!!auden G.
These guys are super nice. My reservation was messed up at another location. They got me the truck I needed. Great customer service!FALLON A.
They were so helpful. Made our moving experience much easierLynette B.
Great serviceMatthew C.
Customer did not leave a comment.JENNIFER T.
Frank was very friendly and helpful. He went over all of the information with us that the pickup location did not.Samantha S.
Best customer service ever!Paul L.
Customer did not leave a comment.JENNIFER P.
Customer did not leave a comment.LINDSEY S.
Customer did not leave a comment.SAMUEL S.
Me. Frank went above and beyond with his help with the car hauler rental. He was so nice and worked so hard to be sure we got the best deal.james L.
Extremely helpful and very nice guys!YANCY P.
Customer did not leave a comment.Karen D.
The man who set up the rental at the pick up place was very nice and helpful and would recommend this location. He was very professional and had answers to all of my questions.David M.
Again great service. Very kind. The truck ran great with no issues. AC was cold. Thank you so much it was a rough move and uhaul made it less stressful.Vernna P.
My whole experience was very smooth and I was very satisfied!Anjelica J.
Frank, was very helpful. This was the first time we rented a uhaul and would definitely go back to him. He made our rental very easy.Richard H.
Frank did an outstanding job getting us prepared for our move. Very fast, courteous and very friendly. Would highly recommend him and his services.Archie G.
Excellent experienceGinger C.
They can have cheaper rates for long haulsNolan M.
Customer did not leave a comment.Sarah G.
Customer did not leave a comment.Leonard P.
Customer did not leave a comment.CODY M.
Customer did not leave a comment.robert J.
Service was customer focused. Even after hours I was helped with getting what I needed.Roger B.
Customer did not leave a comment.Kaleb K.
Uhaul chose this location as it was the closest to my destination. When I arrived at the location at 2:00 PM, THE DAY OF THE RENTAL (not two days later as stated on uhaul's receipt) the office was locked with no one in sight. I called the phone number on the door ( which matched the number on my contract), but there was no answer and the voice mailbox was full. I then called the location I rented from, I was told to leave the dolly and uhaul would email a receipt. I took pictures to document the location and time of day. Then two days later I got an email that indicated the return had not been posted and I would be billed 20.00 per day. I believe in uhaul I have been a longtime customer, but this has been the worst experience I have had with uhaul. I spent a great deal of time on the phone today trying to straighten this out and uhaul customer service was AWESOME, I am grateful this has been ultimately resolved.Christopher M.
The service was great an the sale person was friendly an helpfulMichael S.
Customer did not leave a comment.Brenda P.
This is the Best I've rented from and will be who we use from now on.Melanie G.
Customer did not leave a comment.tim H.
Customer did not leave a comment.lydia C.
The employee was very professional, helpful, and friendly. He made sure he gave us all the info we needed and made this rental seem way to easy. Thanks.Mohamed F.
Customer did not leave a comment.seth H.
The manager was extremely friendly and helpful and made the experience very pleasant.pamela O.
We use it oftenFranklin O.
Nice folks, good location, and very helpfulFranklin O.
Customer did not leave a comment.george M.
Customer did not leave a comment.Kaylen O.