Customer Reviews for The New Myna Convenience & Apartments
(U-Haul Neighborhood Dealer)

Rating:

1.0

They charge me 2 times. First $211 and then 2 days after again $222. Never again will i go to that store. And herd it happen to other's. Very very desapointed.

Rating:

1.0

I will never rent from there again we had to dig out the trailer our selves

Rating:

1.0

They weren't there!! It's an Indian restaurant that closes by 6pm. No sign no number no help. Uhaul does not exist there, unless you are an ant!!!

Rating:

3.0

It's not the location that's the problem it's the uhaul policies and website that were slow and caused problems.

Rating:

1.0

Stop giving dealerships to people who don’t care. They are using your system to attempt up charges as the owner of this location tried with me even becoming rude and inflammatory and using foul language which I returned to him once he started. The people renting your equipment should know what they are doing. They do not and the lady I spoke to when I made the reservation had no clue either as she did nothing. I have had enough of U-Haul and the horrible service here in Canada

Rating:

2.0

I placed a reservation a month before at a location in timmins and a week before i was called abd told they had none. However, when i got to timmins and drove by the timmins location, they had several trucks just sitting there. I had to drive 45 min out of my way to get a larger truck i did not need and have to pay more in gas for the 1100km trip. Nobody knew anything about uhaul in iroquois falls. The truck had no cart in it and the blanekt bag was open and empty. The passenger door handle was broken and there was no key for the tailfate lock. I had to go get a lock for it. Was emailed a contract after i took the vehicle. I left with no proof of fuel level etc…. That being said, it was iroquios falls only truck and I am thankful i had a truck , no thanks to uhaul corp and timmins location. My fiancee had to be out of her house and it was xmas eve i was moving her to sarnia. Alot more stress than i needed. No one at the myrna location or the petro canada location i had to go to to pick it up had any trainingon uhaul. I had to call the owner to verify everything.

Rating:

2.0

The employee had several problems with the system which wasn't his fault, the system had everything in imperial measurements, his boss was extremely rude and dismissive when I wanted an explanation on the surprise $543 charge after my trip and on the seemingly much higher distance charges than on the website. I've rented with U-Haul many times over the years but Never have I been treated like this or had a large additional charge.

Rating:

5.0

Need more and better parking for trailers

Rating:

1.0

Found garbage inside of U-Haul. They didn't have my reservation on file as well as didn't have the truck I needed so ended up paying nearly double for a a larger truck I didn't need. Manager wasnt helpful either.