Customer Reviews for The Spot

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Spot

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Brittney R. on

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James M. on

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The people here are extremely friendly and helpful.

Mike Z. on

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John S. on

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Ida A. on

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charles c. on

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Hire more staff at the pickup/dropoff point.

Freddie B. on

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Signs should be posted where the public can see them

alyce t. on

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The only issue, after (3) tries the owner nor I was able to download my driver's licenses..Thank You

Andrenique R. on

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Anthony R. on

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Francesca M. on

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RANDY D. on

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great experince

VICTORIA M. on

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The gentleman that helped me was the best, i had to go get a pigtail, he showed me the closet place. Then made sure i was hooked up properly.

art w. on

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William M. on

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My only objection is that the site has no UHaul signage but an employee flagged me down. The staff was professional and extremely polite.

george k. on

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Jeffrey B. on

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This was the rudest place I have ever been to. This was some sort of stripper clothing store. The guy talked to me like I was 12. I travel for a living and have rented vehicles all over the world. I received "5" phone calls on this on Friday before I picked it up on Saturday. Pick here, no pick up at original place, no come to the stripper clothing store! This vehicle was absolutely nasty. it looked like someone had eaten fried chicken on the dash. I can send pictures. ABSOLUTLEY NASTY!!!

ashley s. on

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In depth explanation of returns of uhaul outside of business hours and phone numbers provided in case of confusion

Chloe G. on

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Roger C. on

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First location was in Thomasville Georgia. How to repair and hook up trailer myself. at first they told me I have the wrong ball hitch I drove 2 miles and bought another one and it still was not right. When I originally had a U-Haul hitch and ball from U-Haul. The tenant did not know anything. It was useless. I am disabled and actually injured my hand trying to hook up. Finally gave up call U-Haul and they sent me to another location. Horrible experience. When got another trailer the lights quit working. the wiring was Baron was touching itself which blew fuse in truck. Called the 800 number they sent me to another U-Haul place they cannot help me either it was a girl there by herself. He said it was my truck which I told her yes because it keeps popping a fuse I just heard the wine but another fuse in it and was able to drive it finally. It was terrible all the way around. Do not recommend!

Johntrell J. on

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Don’t use the 24 hr haul service.

kristine m. on

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I feel like I could have been offered a local price since I had to pick up a truck in the town I was moving to. I feel that the customer service reps should view this information and offer a better price if one is available.

Clifford S. on

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Truck needs to be checked out. Did not want to start up at times. And was a rough ride

delores b. on

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Chris N. on

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felecia t. on

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JOSEPH R. on

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conrad s. on

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Debbie Y. on

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DAVID H. on

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Keys were not in lock box. Early pickup was pointless. Extremely frustrating. Weren’t even open on time.

Ronald M. on

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