Customer Reviews for Three Sixty Storage Center

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Three Sixty Storage Center

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Nathan C. on

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WIth more experience I know this facility will be great. It was a very busy time that I visited.

laura N. on

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Customer did not leave a comment.

Thu Hong Judy Ng T. on

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Staff didn't know how to "do Uhaul" truck orders. by phone. and in person the lady was better at it but was a painful experience when trying to pick up the truck. it took an HOUR for something that I already gave my cc info and billing info online, and in person she had to enter it all in again. and then got the info INCORRECT and then had to enter it a third time.

Talah K. on

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FLORDELIZ S. on

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Customer did not leave a comment.

Semisi T. on

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Customer service was not a happy person and I was charged $50.00 for cleaning when we clearly showed them that we swept and cleaned it already... maybe she was having a bad week.

Ryan B. on

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Diane from the corporate number was extremely rude over the phone, I ended up waiting an hour and half after my original appointment time and she would make rude remarks about myself to her coworker while I was on the phone because she forgot to place me on hold, so I heard everything. I ended up leaving some 4 wheel dollies inside of the cargo van by accident and ended up getting charged a $25 cleaning charge for this and I can’t get these 4 wheel dollies back. This has been the worst experience with U-Haul and I will never be using your services again.

Muhambe B. on

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Customer did not leave a comment.

Naga K. on

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Customer service should be good and not to have attitude problem. Training needed to employees.

badrinarayanan R. on

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The App not working properly. i was charged double... bad experience..

Jeren D. on

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Aileen was great!

MARTIN D. on

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Fabian F. on

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Horrible experience I would never rent from this Uhaul ever again.

Bruce D. on

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sally G. on

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Uhaul really messed me up. I reserved a one way truck from newark ca to Manteca ca. Called 3 times to confirm including the day before the move. Had 4 movers come to the apt to help me move. My son got to the newark location to be told that the truck was in San Jose... about 30 miles away... when he got to San jose they told him that his truck was coming from Arizona and going to Utah...but they have a truck in newark he can use. What? He went back to newark and all they had was a return vehicle...no one way rentals. I had to pay 4 people 100 each for 3 wasted hours. Plus the wasted gas to and from San jose...plus the wasted gas for the rental back to newark. Not to mention 2 of my 4 movers had to leave before the job was done. They refuse to give me a refund.

James T. on

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Customer did not leave a comment.