Customer Reviews for Tiger Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Tiger Self Storage

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Kendell C.
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The location and customer service at the location were great. However, Uhaul customer service is awful and I will never use, nor recommend Uhaul again.

Gail S.
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Customer did not leave a comment.

terell W.
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Customer did not leave a comment.

terry L.
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Not a thing. Your customer service is great.

SHEILA D.
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Customer did not leave a comment.

Lakhmi K.
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When hired gas tank was three eight and when I returned gas was full. I was not refunded for the extra gas I put in.

Lori C.
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U-HAUL placed a hold on my bank account and did not release it immediately so for days I have had two charges withdrawn. Not helpful at all when I called them, just saying wait and that it was the bank’s fault. Beware

Jacob S.
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A $30 fuel service fee is OUTRAGEOUS! I'll be renting from another company in the future.

Irina S.
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The lady was so rude Will never go to that location

andres V.
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Customer did not leave a comment.

GRYGORII S.
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Inventory are pretty new but customer service is not friendly and very slow. They will make you feel like they are doing you a very big favor.

Susan L.
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Customer did not leave a comment.

Kim W.
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Diana J.
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The cab of the van was full of animal fur and smelled strongly of cat urine.

Jimmy G.
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No problem with the location .You have a big problem with Logistics.. you had me going from Richmond then you wanted me to go to Oakland it was a horrible day on that note ...I would not recommend anyone to U-Haul

Doug M.
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Very good customer service

HAROLD J.
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the truck was dirty and in poor mecanical condition

Mathew S.
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Customer did not leave a comment.

Nicole S.
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Karen S.
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I cannot think of anything at this time. Everything went along smoothly.

bernadino L.
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Customer did not leave a comment.

dana S.
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The Tiger self storage was fine. I was originally supposed to pick up my truck at Arden Audio, a place I thought unusual. I walk in at the appointed time to wade through a crowd of customers buying speakers, amps, and other stuff. I thought I was in the wrong place. Another woman and me were renting trucks. Hers was there but not checked out. Someone there said the truck I was supposed to pick up wasn't there because the last customer ran out of gas. I needed that truck today! I called customer service several times, was disconnected twice. Fortunately, a customer service rep was able to find me another truck at Tiger. That saved my day. I'd be very reluctant to go back to Arden Audio and I would not reccomend!

Nicole R.
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James F.
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Brian A.
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Great service and everything was fantastic. Would definitely use them again.

Fred W.
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excellent outstanding service hard to improve on top quality

vanessa R.
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Customer did not leave a comment.

diane P.
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Very nice receptionist and helpful. She was friendly and personable. She took the time to look up mileage so I knew exactly what to pay awesome thank you

Haley G.
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My experience with Uhaul was awful at first. I tried to use the 1-800# and was hung up on, told the closest location to me was 6 to 10 miles away. After talking to 7 operators over 2 days i was ready to go with another company no matter the cost. A friend convinced me to search on my own. This is when I found the wonderful staff at Tiger storage. The location was perfect, I told them about my experience and they sincerely apologized and did everything to make my experience better. My pick up and drop off was ez. I instantly they understood all the stresses moving causes. I cant say enough wonderful things about this location. Anyone in the 95826 and Bradshaw area check them out. They are wonderful. Thank you again to all the staff at Tiger storage. Suggestions improve your 1800# staff Uhaul including the 916 escalation team.

JOSEPH V.
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they we're very helpful and friendly people there!

Jesse S.
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Streamline the account info between Uhaul and Tiger. Oh and get your records straight

Rhonda B.
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Customer did not leave a comment.

George S.
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James C.
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RUTH T.
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Son N.
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customer service is perfect, nothing need to be complaining about.

Latoya R.
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Divyesh P.
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It was my first time with UHal. Staff at location helped with all process and it was super quick and easy

Joyce M.
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David K.
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Glenn F.
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Very friendly staff who took the time to make sure that the van was set up properly.

Toulona R.
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Couple running the office are very warm and friendly the next time I need a truck or van rental this will be my to go to location.

Mark V.
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Very pleasant service and atmosphere. Will defininately return for future uhaul needs.

tina E.
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Customer did not leave a comment.

sangita P.
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Great customer service by manager at Tiger Self Storage/U-Haul station. Thank you Larry!

monica M.
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Customer did not leave a comment.

Rudolph S.
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Taneil A.
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These people are great to work with. I also have storage with them. I LOVE the cargo van and was grateful to have access to it.

joseph H.
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Very friendly and helpful! Would highly recommend this place!

Marilyn C.
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Friendly and effecient.

Robert E.
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Very friendly and neatly maintained facilities. Will definitely use this location again.

RICK C.
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Customer did not leave a comment.

Victoria F.
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Jose M.
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I needed a bigger truck but there was none available.

Jan P.
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David K.
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Gregory S.
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Very friendly and accommodating people. Truck was very clean, full of gas, and ready to go. Highly recommended!

WILBURN H.
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Customer did not leave a comment.

Allison H.
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The staff at Tiger Self Storage were very kind and helpful.

Ismael R.
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Quick & easy. All workers I talked with were very friendly.

Brian L.
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Keep doing what you're doing! U-Haul used to have crappy unmaintained equipment (1990s?). I see that's been changed, so I'm happy to rent from you and will do so in the future.

Jaelen W.
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Customer did not leave a comment.

Tyler L.
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nancy S.
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steven B.
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Exceptional service and very nice people

Whitcher J.
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Tiger Self Storage with Dianna & Larry management was a pleasure renting a truck in excellent shape and friendly service. I would highly recommend this location for storage or rental needs. Very happy with my experience.

michael P.
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Customer did not leave a comment.

Marilyn S.
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The sales lady was very rude, took a two hour lunch she neglected to tell me about. I had to leave the keys in the door slot and hope she rang the bill up right. She did not and is now mailing me a personal check for her screw up. She also had mouthed uhaul multiple times. Very unprofessional.

Dennis B.
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the crew is great , keep up the good job .

Douglas H.
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Customer did not leave a comment.

Giovanni V.
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The email confirmation Uhaul sent was confusing. The phone number send in the email was not for the physical address you sent. When I called the number to confirm the guy worked for Uhaul but seemed irrated Saying Uhaul always made that mistake.

Patricia C.
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Very helpful and friendly

pamela M.
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Customer did not leave a comment.

james R.
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Bob C.
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Staff was very helpful and courteous

Nicole H.
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Customer did not leave a comment.

Andrew K.
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Personnel we're very helpful for drop off.

Kent S.
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Customer did not leave a comment.

Craig N.
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James R.
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Your doing EXCELLENT

Goeffrey H.
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He was so helpful and friendly he went beyond the call of duty

CECILY B.
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Now that I know this Uhaul is close to my house I will use it all the time.

Hillary H.
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Customer did not leave a comment.

Yesenia T.
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Thank you .!

Jeffrey J.
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The service from the storage shed proprietor was much better than dealing with Uhaul over the phone. My reservation was for 8:00am and I had movers waiting for me whom I was paying. The location did not open until 9:00am and the Uhaul Manager I spoke was of no assistance, I just had to wait. The truck was clean, but very old and drove really rough.

Jamie W.
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Customer did not leave a comment.

Matthew M.
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This is a great location to rent a Uhaul from. Wonder Managers. They are friendly and made the experience wonderfully easy. This location and its managers are a staple for customer service and should be rewarded by the owners.

Stephen G.
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Customer did not leave a comment.

Kelsie B.
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Customer did not leave a comment.

Mike D.
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Customer did not leave a comment.

JODIE M.
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Diana suggested the quick truck rental as a solution to what i needed to move. It was convenient, reasonably priced and perfect for my needs. She and Larry are always helpful, warm and friendly. Friend that helped me said he recently rented a uhaul from them and was very happy too. Great customer relations & service!

Constance H.
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Customer did not leave a comment.

CAROLYN M.
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The best customer service I have ever experienced would recommend this location and will use this location again

Roger D.
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Customer did not leave a comment.

James A.
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nou L.
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Pam would not do anything about getting my refund back to me. I paid $115.83 to move 19 miles! She answered a few of my questions but was unable to resolve the problem. She told me to call the Florin Road office to discuss this with them. I highly doubt that would resolve this problem since they were super unprofessional and lazy to begin with. There were 3 homeless people outside when I returned the truck at 8:00 pm, which startled me to see them sitting and standing in the dark.

mike S.
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Customer did not leave a comment.

phalin K.
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The office employee was especially nice, even though she was working to get us out and on our way with waiting customers there.

AMANDA L.
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Customer did not leave a comment.

Eric S.
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Quick, great service and convenient location.

No reviews have been submitted for this location.

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