Provider was rude and didn't show up until a hour and a half after the store was supposed to open..
David B
Customer Reviews for Toodys Stop & Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy to work with and prompt.
Derek HThis was a great experience although we had not planned to receive from this location it worked out well
Destiny CGreat customer service. Very accommodating!!
TR PLocation was fine but uhaul was not fair in how they assessed my charges for this pickup
Omotara OI didn’t get my deposit back
Shamieya BClear drop off protocol and an inviting location.
Vernita FJust continue your traditional business protocol.
Jerome RJust keep up with inventory accurately
Dontrell BVisited this location because it was 10 minutes out side of hometown. . Arrived to the location, didn’t get the truck I reserved online. No reason as to why. Then there was some only one truck available. Worker/owner had no idea how to give us a truck he had to call someone else on the phone for help. Place is surrounded by guys hanging on property. When we retuned them truck no one was there to check it in.
Shynaste MLorenzo had difficulty adding the road side assistance to my bill but worked diligently until the process was complete. He also inspected the equipment to insure everything was in working order
Bret FNot sure the rep was super nice and very humble and understanding!!👍
Theotis WInspect and repair equipment
Bryant GTerrible experience. Owner wasn’t there and had already rented out the trailer. There were a bunch of folks standing around smoking pot.
Andy HWe had to drive 53 miles to pick up this truck when we have 2 Uhaul locations in our town 39090. It cost us 2 1/2 hours of time. We thought we were picking up local. Then our order was canceled before we could ever get the truck. It was the worst ordeal!!!
kim gVery helpful
Pearce LGreat customer service at location pick up and drop off.
Emanuel AHad to much going on to be helpful
Kim EVery nice, helpful people.
LASHONDA JWell my uhaul was there when I arrive to pick it up it was rented to someone else fifteen minutes earlier and I should be charge anything for renting it it took me about 2 hr to get another thinks to the owner of the store for going out of his way for picking up one for me
tammy c