Customer Reviews for Travelers Motel

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Travelers Motel

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Laura H.
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Customer did not leave a comment.

Janet N.
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Excellent Service!!!!

JAMIE P.
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Kim L.
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Not a thing

Patrick H.
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Customer did not leave a comment.

DONALD L.
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TODD R.
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A wonderful experience and the Cottonwood facility has GREAT people.

DOLORES J.
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Gary S.
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Ashley B.
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RUSS M.
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RUSS M.
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RON H.
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Suzanne C.
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The people at this facility unbelievably helpful. The truck was ready to go when I got there even though I rented on very short notice. Everything was explained to me, questions about the truck were fully answered, they made renting this truck absolutely painless. If you're in Shasta County, I recommend you rent from this facility.

ANEKA S.
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U-Haul simple the best Making moving easy with so much to choose from size of cargo trailer or truck,, boxes and very friendly ppl at U-Haul ????

CHANDA D.
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Great people! Easy check out and check in

doug H.
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I often rent van and trailers here. Their customer service is top notch And equipment is always clean

TOM J.
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MICHAEL B.
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STEVE K.
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Kirk W.
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The owners are professional and courteous. This is the second time I have rented here and will definitely return when I move again.

Jonathan P.
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Very friendly and helpful

KARIN L.
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Love that my hometown has such friendly, efficient service. I had actually gone to a different U-Haul first and they didn’t have the trailer that was a good fit for our job, but they went the extra mile to help us locate one. Small towns ROCK!!

LARRY F.
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CHERYL R.
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Dominic V.
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Amazing people, awesome experience! They went up and beyond my expectations.

Debbie M.
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Very professional and friendly. They made sure I was comfortable driving the truck before I left walked me through everything. THANK YOU!

Bill B.
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Customer did not leave a comment.

Steven B.
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Very friendly took care of everything drove in and drove out

KUMAR R.
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Very good excellent

Mary F.
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The rental agents were wonderful and I greatly appreciated their help!

janie R.
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Customer did not leave a comment.

Carlos G.
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Nothing, doing a great job.

Dan S.
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susan P.
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LABEL GAS TANK SIZE AND APPROXIMATE MPG

Debbie Z.
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Don't go here! We booked Red Bluff @ 7:30 am for Sat. and last minute were told to go to Cottonwood to pick up the truck. They didn't open up before 10 am. so we were told ( by kids it seems who answer the phone ) we could not get truck as planned. This was after 3 pm The day before. We had movers scheduled @8:30 am. @ s$135 per hour. Too late to cancel. A costly deal for us and a HUGE default of U-Haul! With numerous phone calls and persistance on on our part we finally got cottonwood location phone # who wasnt not answering. Repeat calling and a grouch woman answered stating " lm not bringing that truck to Red Bluff or I won't get paid!" What does that have to do with us?? Reluctantly, she agreed to open up earlier, saying, " ok I'll have to get up early!" We took her donuts to try and make her sweeter, :) the next morning. The gas cap was malfunctioning and checked engine light was on the entire trip. I would really think twice before usi g U-Haul again. Id have to be desperate!

Larry H.
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we discovered the trailer had a flat tire on the front axle of the 6 x12 trailer we rented. Filled tire at home, and took to main UHaul in Red Bluff for repair as it was on our way. Red Bluff, after telling us it was our responsibility, went ahead and called for repairs. the nearest repair contractor was,30 miles away in Redding. Only took an hour to get another tire. There is a minimum of 4 tire repair facilities in Red Bluff. It seems UHaul could have had contract repair in the area.

AMMOND C.
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Owners were very helpful by explaining everything thoroughly and by helping adjust mirrors. Far better customer service then most businesses today. Thank you!

Rick J.
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Best customer service we have ever had!

fernando A.
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Customer did not leave a comment.

Shelly M.
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Nothing here! Service was awesome! They went above and beyond and I will highly recommended this location to anyone who is in need of Uhaul Rentals!!!

Marlene B.
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They went out of their way the evening before to drive to another location far away so I would have the u haul in the morning. They went above and beyond!!! Thank you!!!

LARRY I.
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Very nice people! Easy transaction, good equipment, effortless! I will do all of my Uhaul rentals from this Uhaul dealer.

Vincent C.
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Customer did not leave a comment.

DOT L.
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no improvement needed- everything was excellent

Randy F.
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Awesome place to rent!!! Will do more business here!!!

dana S.
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I was disappointed I couldn't rent a smaller trailer, my Fit is only rated at 2000lbs, & the trailer weight was 1500lbs. I was told the smaller trailers were not for one way rentals. It was a very long trip as car couldn't hold its speed. I will buy my own trailer before I do another trip like that. Harbor Freight looking better.

christopher C.
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Customer did not leave a comment.

Harry S.
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Our experience at Cottonwood U-Haul rental was very positive Excellent location easy on easy Off Road Large inventory and Excellent customer service Thank you Cottonwood U-Haul

Robert M.
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Very friendly and very helpful. A pleasant experience.

KEVIN H.
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Customer did not leave a comment.

DENNIS R.
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Maintain

Leroy W.
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WILLIAM H.
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Everything went exactly according to plan. Very happy with the service we received.

joseph T.
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not a thing

JAMES B.
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Customer did not leave a comment.

ROBERT W.
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Very helpful and friendly people working there

Jamie S.
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They did a great job unlike the red bluff location. They were a joke

JOSEPH P.
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Customer did not leave a comment.

Linda M.
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We had wonderful service here. The couple who run the Cottonwood location were so very helpful and kind.

John E.
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Customer did not leave a comment.

SHARON M.
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Christopher P.
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The managers were very courteous and friendly.

Denise B.
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A full tank of gas would have been nice, so that we didn't have to start out our trip looking fo fuel. I wasn't familiar with the area...so that made it a bit inconvenient.

Scott C.
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After my most recent experience with uhaul, I will only use your services after I have exhausted all other options.

Craig S.
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Customer did not leave a comment.

Craig S.
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Scott G.
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WILLIAM L.
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Great Place and GRATE PEOPLE very nice if and when i rent anything i need to haul or move i will do my business with them in cottonwood.

JOHN S.
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Excellent service.friendly.researched for my truck.previous 2 were terrible and time consuming.ace hardware anderson inept .premier gas Anderson could not speak English properly.took 2 hrs going back and forth to find the truck.als main u haul red bluff very rude.wont go to any of those 3 ever again.travelers was truly great.

LAURIE W.
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The truck smelled strong of marijuana and I chose not to haul my couch or chairs in the back of this truck. The smell was noticed even when the door was closed.

JONANN S.
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Very helpful and communicated issues and created a solution.

James L.
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Wounderful people. Professional and would do business with again

Philipp C.
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Customer did not leave a comment.

M. W.
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DOUGLAS L.
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Honestly, I have been using u-haul for many years and this was by far the best experience I've EVER had with u-haul.... Customer service was excellent .. five star ..

Alexander K.
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RICHARD S.
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vernida T.
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DIANE M.
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I've used UHauls many times in my life & always could drop OFF at nearest storage & this time picked up in Cottonwood, California to move to Red Bluff approx.9 miles & then I had to drive it back to Cottonwood & hopefully had a ride home. Why Is this allowed? Cost me plenty of money one way but couldn't drop it off at Red Bluff!??

GARY S.
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REBECA Z.
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joe F.
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BRIAN B.
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Stewart D.
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jeremy M.
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You need to re design the tow dolly to include straight line backing.

Linda C.
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Matthew T.
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I would never recommend uhaul to anyone that doesn't have to rent from them. I have had multiple bad experience s with them and hope I never have to use them again.

Joe H.
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Customer did not leave a comment.

Carrie L.
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KATHLEEN T.
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The folks in Cottonwood are always great to work with. I always try to use this location when I need U-Haul products.

ROBERTO B.
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Great customer service these people took very good care of us excellent highly recommended thank you

Frank R.
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Nice folks.

PERRY C.
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Owners were very helpful

RICKY J.
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Customer did not leave a comment.

ROB P.
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BRETT B.
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CESAR V.
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Nothing, Exelent customer service.

GAYLE H.
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Management was very curtious and helpful.

GEORGE M.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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