Customer Reviews for Tuffy Auto Service
(U-Haul Neighborhood Dealer)

41 reviews

9800 S Tryon St   Charlotte, NC 28273

(704) 519-0430

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat: 8 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(704) 519-0430

9800 S Tryon St
Charlotte, NC 28273

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat: 8 am - 4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Justin T. 
Rating:
1.0

When a customer does a reservation for a uhaul and a furniture dolly and the location doesn't have dollies you should inform the customer at the time of the reservation. That will allow the customer to have an option to choose a different location to ensure all equipment needed is available. It was a huge inconvenience the day of my move finding out I had to go purchase a furniture dolly.

Tashanda J. 
Rating:
5.0

Customer did not leave a comment.

STEVEN B. 
Rating:
5.0

Very good service

MARCOS H. 
Rating:
5.0

Nice staff and truck was in pretty good condition. Made it down the highway and back again fully loaded with no issues.

JAMES N. 
Rating:
4.0

Customer did not leave a comment.

JEFFREY S. 
Rating:
4.0

The drive train and brakes need to be checked on the truck that I rented. At times, both unload and loaded, the RPMS would climb to 4k before changing gears. Brakes were spongy, a good amount of travel.

Terry O. 
Rating:
3.0

Price did not match advertised price.

KAYLAN J. 
Rating:
5.0

Customer did not leave a comment.

TRACEY S. 
Rating:
1.0

no one at the front desk to help

Carlos A. 
Rating:
1.0

na

Derek C. 
Rating:
3.0

Customer did not leave a comment.

Debra V. 
Rating:
5.0

Customer did not leave a comment.

LAURENNICOLE F. 
Rating:
1.0

Customer did not leave a comment.

Ricardo A. 
Rating:
5.0

Customer did not leave a comment.

ANDRE R. 
Rating:
1.0

Give more information about uhaul products and services

Charles J. 
Rating:
3.0

Run down auto shop but it was fine just didn't compare to the other location but it was okay

Micah M. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA B. 
Rating:
4.0

Customer did not leave a comment.

SONJA R. 
Rating:
5.0

Very good experience!

VICKIE D. 
Rating:
5.0

You're a very good experience. Would recommend to everybody.

richard G. 
Rating:
5.0

Angela did an excellent job with helping me receive the U-haul truck.

TRACI G. 
Rating:
5.0

Customer did not leave a comment.

rosalia G. 
Rating:
5.0

Everything was great. Easy Quick Friendly staff.

ROBERT R. 
Rating:
4.0

Customer did not leave a comment.

DAVID K. 
Rating:
5.0

Customer did not leave a comment.

ROBERT C. 
Rating:
5.0

That customer service was great! and very helpful.

Nomanda N. 
Rating:
5.0

Customer did not leave a comment.

TODD P. 
Rating:
3.0

Nothing wrong with the location, but the truck was not ready when I needed it and I got to my location and found debris in the back and under the seats.

Jared S. 
Rating:
4.0

Customer did not leave a comment.

Jeremy L. 
Rating:
3.0

NO comments

CARLOS R. 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN S. 
Rating:
1.0

You can start by stopping this truck share bullshit. Buy more equipment so that customers can get their rental truck when needed and not when it's scheduled to be returned. Your service sucks. Budget will be my go to from here on. Fuck uhual.

Ricco M. 
Rating:
3.0

Customer did not leave a comment.

Kevin C. 
Rating:
5.0

Friendly and considerate

JAMES B. 
Rating:
5.0

Customer did not leave a comment.

Kiara B. 
Rating:
4.0

Customer did not leave a comment.

Deidre S. 
Rating:
5.0

Customer did not leave a comment.

SAHAAD W. 
Rating:
2.0

Sales associate was not fast or efficient. I completed the online reservation to make the transaction faster & it wasn't. Sales associate just handed us the keys after verifying the reservation & we were left to find the truck ourselves.

Patsy W. 
Rating:
3.0

Customer did not leave a comment.

Treme V. 
Rating:
5.0

awesome staff...

NATHANIEL L. 
No reviews have been submitted for this location.

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