Customer Reviews for U-Haul Moving & Storage at Phoenix Airport

Rating:

5.0

Staff was very knowledgeable and helpful

Rating:

5.0

Jimmy was a great technician. His attitude and message really made for a great day!

Rating:

5.0

Nothing the center rocks and everyone is a team player and knowledgeable including Terrence he has a good crew

Rating:

5.0

return was easy staff friendly no changes to be made Thank You

Rating:

3.0

We picked up the truck in the morning, and everything was good. The young man who helped us was very polite and provided great customer service. We verified at that time that we could leave our car and pick up the trailer later that day, and were told someone would help us load the car and strap it down since we had never done that before. We went back to get the trailer about 5pm, and the man who helped us was incredibly rude the entire time. He kept telling my husband that he was busy (no other customers were there) and that he shouldn't be helping us, and it normally costs $50.00 for them to assist us with loading & strapping down the car.

Rating:

4.0

Helpfull, to answer my questions.

Rating:

5.0

Only thing I wish they had was a elevator. Boo hoo

Rating:

2.0

I’m pretty stressed about having to use a storage facility. U-haul has always been a name I know I could trust so I went with what I felt familiar with and the fact that the 24th St U-haul location has always been there, I felt confident that it won’t go out of business and leave me hanging. Tim, the associate that assisted me with check in was extremely helpful, friendly, and courteous to my anxiousness about using a storage facility. He answered all my questions in a professional manner and was patient with me when I asked questions twice. I highly recommend this and all other U-haul services because it’s a trustworthy and professional company and their employees give you the friendly professionalism thats many times needed when you gotta move or store all your stuff. Thank you, U-haul and Tim at the 24th St and Mcdowell location.

Rating:

5.0

The uhaul was the only thing that went smoothly with our recent move. Thank you all

Rating:

4.0

The equipment was old, beat-up, covered in oil, and the tires were completely worn out. I was embarrassed to tow my car on it. Luckly I only had a short distance to tow my vehicle. the people who worked there were nice.

Rating:

5.0

I got a text as I was checking in that I needed to go home for a few minutes. When I returned to get the trailer the guy that connected the trailer did not check brakes or turn signals. As I was pulling out my car said check rear turn signal. When I started to open the trailer door it stoped st approx 12 inches. When I opened ithe door a wire snapped.

Rating:

5.0

Staff was very helpful and knowledgeable of services.

Rating:

2.0

They were supposed to remove one of the orders of 12 blankets off and they didn’t. The Dollie’s were supposed to be utility Dollie’s and they were an appliance dolly and a rolling one and they didn’t change that so this was questioned at pickup.

Rating:

5.0

Terrance was amazing- friendly and helpful!

Rating:

4.0

Keep being friendly and helpful; great experience

Rating:

5.0

Helped me out with replacing a turn signal fuse

Rating:

5.0

Amazing customer service at this location!

Rating:

5.0

The price of gas is a little high

Rating:

5.0

speedy and friendly service with a smile

Rating:

3.0

The rubber in the wiper blade was torn. I rented on a rainy day

Rating:

5.0

I appreciate the staff and their assistance over the 3+ years that I had my unit! Thank you so much!

Rating:

5.0

Excellent customer service.

Rating:

5.0

Keep it up, good job

Rating:

5.0

Great experience top to bottom with the trailer and checking out of unit

Rating:

5.0

By bill needs to be adjusted I needed a furniture dolly and the was not available did not use the hand truck

Rating:

5.0

Great experience top to bottom with the trailer and checking out of unit

Rating:

4.0

I have rented a U-Haul several times in the past few years, but this may have been my last time. The van was very dirty inside & out with animal hairs all over both seats. I don’t have pets for that very reason. It was difficult to see out the windows for the dirt Having to lock each individual door every time you exited the vehicle was a pain

Rating:

5.0

Amazing. Both locations on McDowell (East) (West) in Phoenix treated us very well. 5 stars or better all day. Thank you so much.

Rating:

5.0

This is my garage. I love this U-Haul store! Terrence and his staff are always friendly and professional! I will change truck sizes to go to this shop!

Rating:

5.0

This company really helps you out. I got evicted and only had three day's to move out the man that helped me out with the price and renting the uhaul understands and was very helpful. Thank you

Rating:

3.0

Service wasn't great. Had to come back twice due to errors and missing equipment being charged in the contract. And low tires for a one way move. I wouldn't go with uhaul again because of my experiences at this location.

Rating:

1.0

I had a terrible experience with this process. I reserved a unit while renting a trailer, all to be returned at the same location as the storage unit which is right by the house I will be moving to. I drove from 9am Friday morning to 5m Sunday from Atlanta to Phoenix. I tried multiple times to complete the reservation through the app and was not able to. I tried calling to store from a hour before open until 430,30 minutes before they closed and would get routed to the contact center. I finally received a call at 450 and was told that unit was not available and the rep rrird5to ulsale me the next biggest unit for the higher price until I had to tell him as a customer service rep why wouldn't you price match it to what I originally reserved. He tried to explain what could have caused the issue and why I couldnt finish the rental through the app. Then I get to the facility, I have two different unit numbers with different access points. Cars are parked in from of loading doors so it's hard to maneuver boxes and dolly's between the to get in the building. Just put your self in the position of a traveler or mover who's been packing and lifting, super tired, the ease of this process should have been seamless. If it wasn't it for the first month free I would have not gone this route.

Rating:

5.0

It was done professionally and effectively positioned!

Rating:

5.0

N/A

Rating:

3.0

I don't like being charged for a storage unit that I had emptied out

Rating:

5.0

The 26 foot truck was very easy to handle and comfortable. Easy after hours drop off process. Thank you!

Rating:

5.0

Great Job.

Rating:

5.0

Great location and customer service.

Rating:

5.0

The location was great and everybody was very helpful. Thanks!

Rating:

3.0

Well, when we open the stores unit, they said they had an elevator to get our stuff up there. That was a lie and that’s the biggest disappointment. Is that lying about equipment that you guys don’t have in your storage that’s why we picked that place.

Rating:

5.0

Excellent Service in both McDowell Road/24th Street location as well as the Ubox location in Washington State! Thank You!

Rating:

5.0

I should be a spokesperson for U-Haul. Ir was a great (2900 mile) trip with car dolly!!

Rating:

4.0

Tires kept losing pressure. Needed refill every 200 miles. I had an emergency and was hospitalized for days, missing my drop off date. When I got a blowout, I paid the expense only to be told I owe more. Extenuating circumstances were not considered.

Rating:

5.0

It was great service no improvement needed

Rating:

1.0

Clean the truck before passengers arrive. MY WINDOWS WERE BEYOND DIRTY! + What’s up with being out of stock of furniture dolly’s with a confirmed reservation in PHX where the corporate office e is located?

Rating:

5.0

The two gentlemen working on Sunday great service. But seemed short staffed. Recommend to add staff more employees.

Rating:

5.0

Excellent customer service

Rating:

5.0

Everything went smooth

Rating:

5.0

Cj and his colleague were extremely helpful. They made the move a lot more simple. Thanks fellas!

Rating:

5.0

The app and website experiences were terrible. I was barely able to rent a truck through them. The in person experience at the store was much better.

Rating:

5.0

Every time I have been at that location, everyone is very friendly and helpful. Will always choose that location for future rentals. Thank you!!

Rating:

3.0

I answered 80 miles when asked not 70. Then 30 extra miles. Total 100 that I would use. He was interrupted by another person and typed in 70. I said 80 and as much as you charge as opposed to enterprise rental .18cents-.23cents a mile he should pay more attention. Thank you.

Rating:

4.0

Everything was great, and the only thing that I would improve on with the U-Haul services is simply add more trucks other than that it was great

Rating:

3.0

The gear shift was loose. The salesperson handed me the key but didn’t show me where the truck was on their big lot of cars. it was in the evening so it was dark and hard to find. The truck was an older model and drove like a school bus. I wish UHaul would put cell phone holders in their trucks for safety reasons while using the GPS.

Rating:

5.0

Staff is extremely professional helpful and courteous

Rating:

5.0

I dropped off the rental after hours. A couple of days later I received a call from an employee asking where the trailer was. I explained to her I didn’t want to block the turn in lane so I described the location where I left it. She was very professional, polite and courteous. A few minutes later I received an email with receipt notification/turn in. Always a pleasure to rent from U-haul and employees. Thank you!

Rating:

5.0

Everything is excellent

Rating:

5.0

Your employee Jordan took care of me for this rental. I observed someone who greeted everybody as soon as they came in the door and handled all business and with a professionalism that should be set as an example. He was also very respectful. If you manage to keep him as an employees you’ll be lucky because he adds a lot of value to your business.

Rating:

5.0

The staff was professional and made everything easy. The text message service let me know about a change to the location for pick up in a timely manner.

Rating:

5.0

Excellent customer service

Rating:

5.0

Thank u guys so much. You don’t know how much this means to me. You guys are the absolute best.

Rating:

5.0

And the manager of the whole place was very professional reasonable thoughtful good manager

Rating:

5.0

This is a great location. I live in south phoenix and wouldn't use another location. All employees are very good and partly due to Mr Houston.

Rating:

1.0

Bad customer service they yanked the keys out of aware hands when Turing in the truck we rented

Rating:

5.0

The U haul & Storage on 24th St & McDowell Rd in PHX,AZ is the best. They work with there customers and treat you like family they give you Respect they show they Care about you and & your Property.So THANKS YOU .for All of your Support.

Rating:

2.0

My unit door was never fixed

Rating:

2.0

Got charged he’s another month on auto pay and begged for help to reverse charges because I needed the money was moving out same day..wanted mercy on that did not receive it

Rating:

5.0

Staff were always very friendly and helpful. The buildings are secure and kept well maintained.

Rating:

2.0

The manager was not friendly at all. Very condescending.

Rating:

5.0

The guy that helped me was great. Sorry I don't remember his name

Rating:

1.0

The customer service rep (Serena) was really nice to work with, after that most other items ere frustrating. I booked the facility on-line a number of week ago. Upon arrival I was informed that the unit was not available and their policy was to only hold a unit for 24 hours. It was frustrating and does not make sense that I was never informed the unit I booked was no longer available. I appreciate Serena working with me to come up with a solution. I was able to move my daughter’s items in prior to departing town early the next morning. U-haul needs to look at is rules related to online booking and informing customers if there are any changes. My customer experience was not a good one.

Rating:

5.0

Everyone was terrific.

Rating:

4.0

On the whole, I'm happy with the experiences, however there are a couple issues that can be improved. 1) I'm aware that I must check in and out each time I visit the facility, however the access gate seems to get easily confused as to whether I'm signed in or out. When I left on Sunday, I closed the door, got into my vehicle and started to the exit gate, but remembered I left something in the storage unit. I went back to the door, but it would not sign me in. I went to the access gate and tried my code there, and it did not respond. I went back and forth a couple times and it did not respond - I had to call the office to come open the gate. 2) I am in unit 1010 - the bathroom is out of order there. I assume that will be repaired and made available?

Rating:

5.0

Great staff and very polite and helpful.

Rating:

5.0

The staff is great and very helpful and friendly

Rating:

5.0

Great team!

Rating:

5.0

The young woman and man that assisted me were very polite and professional…glad I stumbled upon them by accident….

Rating:

4.0

Over charge me. First time in years

Rating:

5.0

Terrific

Rating:

3.0

Lighting was often out. Constant price increases inspired me to look for alternatives.

Rating:

5.0

Everyone we dealt with was very helpful and professional

Rating:

5.0

Really nice customer service

Rating:

5.0

Terrence was so helpful! We needed a larger storage locker than the one we had reserved, and he was able to accommodate us with a larger one.

Rating:

4.0

AC was running in summer, but the actual units were very warm, not good airflow

Rating:

2.0

Very helpful staff. We just had problems with the administrative side of things - billing. They never charged too much, but it was inconsistent and they could never get our two units on the same cycle or recognized in the account. Very messy. Had to call monthly, at least, to sort something out. So we moved. Sad to go, but thank you for everything.

Rating:

5.0

T is a great GM. I appreciate his great customer service.

Rating:

5.0

Great customer service!!

Rating:

5.0

The staff s very respectful n professional about there work .. 👏 👌..

Rating:

5.0

The manager onsite was extremely helpful and professional. He assisted us immediately when we needed help with the unit and checking in issues.

Rating:

5.0

Super staff…incredibly friendly and accommodating.. very rare find…keep on going guys and gals…there are only a few left like you! - Michael

Rating:

1.0

The worst customer service with people standing around and horrible access for a truck to pull in and have access to unload. Will never use this location again

Rating:

5.0

It was a very safe storage option for me. Everyone was kind and considerate.

Rating:

5.0

Everyone I encountered was very polite and helpful! I will only use U-Haul storage going forward for all my storage needs.

Rating:

5.0

Very convenient to my needs

Rating:

5.0

Saryna McGee Is such a wonderful people person and made the experience run smoothly and was very helpful/accommodating. Even went out of her way to rectify a misunderstanding Definitely management potential !

Rating:

5.0

The entire staff at this location was extremely polite and just overall pleasant. Sirrus was especially helpful first over the phone then in person especially underscoring the value U-Haul provides as a company. I have another storage in another city and will now be switching that storage to a U-Haul self storage. I would be happy to speak with someone in marketing about another angle for promoting your self storage option. It's the reason I am switching! Many thanks!

Rating:

3.0

The only problem I have with them is that they did not take off their lock after I payed my monthly payment... I needed to get my stuff out of the storage that evening... I called them and they would not send anyone out to take off lock..

Rating:

5.0

Everyone was well above great with their customer service. I was greeted upon entering and had a fantastic time until the moment I left!! Cuddos to the staff at the 24th Street and McDowell location. You guys and madame, are great!!!! Thanks again for the help and smiles!

Rating:

5.0

They were very friendly and helpful when I was getting my storage unit they took me to see it and made sure it was the size that I wanted and everything and I got the $11 insurance

Rating:

5.0

Would have rented it out longer if I had more things needed to be packed away (:

Rating:

5.0

Charlene was the best.

Rating:

4.0

You have good customer service. Everything is good. The only problem is your expensive. Bring your prices down. You would be greaf!!!!!

Rating:

5.0

Great service

Rating:

3.0

Came in to pick up my truck and was given the keys to leave and the truck was parked behind other trucks. Next day came in to load my storage and first, I wasn’t explained correctly about the buildings & the letters not matching the building # - THEN once I got into the building there was still a lock on the unit. From getting my truck to leaving the storage unit i had to walk back inside over 3 times due to issues and not being ready for me.

Rating:

1.0

I will commend your company for holding my storage as long as you did, but my biggest complaint is when I received a message stating I could get my items at no charge, then not giving me any way to access those items. The items in the storage were my deceased brother who died not long after Covid started. I received a message from Erica at 24th st and McDowell office stating I could come get my items at no charge. I was working at the time and did not get the message until after they had closed for the day. I went down on Sunday with the means to get the storage cleaned out and was told the lock on there was unable to be opened. So I had to leave and not get my stuff Sunday. I called immediately when they opened Monday morning as my storage was due to go to auction and was told there was nothing they could do. I felt that this was the worst thing you could do to somebody, make them think they can get their items and not give them anyway to get it. I still have not even been contacted about the personal items that should have not been included in the auction. I expect this from Public Storage, but not U-haul. I will not ever get a storage with your company nor will I ever use your trucks, ever again.

Rating:

5.0

I can only praise that location. The friendliness and the professionalism of the guy I've worked with: Josue Jarquin is his name, and the way he conducted business was just outstanding. From the moment I walked in the door to showing me the rental unit and the paperwork. Everything worked flawlessly....Thank you Josue

Rating:

4.0

registration for unit good, but I believe I was charged when the unit should have been at no charge 1st month. I will call to dispute.

Rating:

5.0

Great Customer Service at this location.

Rating:

5.0

Loved ur services. Tho I hope to never move again!

Rating:

4.0

I never got a receipt after paying. Please send me one by email thanks.

Rating:

4.0

Very easy facility to get in and out. Storage was clean. It is a very busy office and the only down side was the long lines. So plan in advance and don't be in too much of a rush. The staff was friendly and helpful.

Rating:

1.0

They are not helpful they take extra money from you

Rating:

4.0

I always hated calling Because I was always on hold for long periods of time in some cases over an hour. I'm sure you lose lots of business because it

Rating:

5.0

All in all there good experience would recommend them to Future customers friends

Rating:

5.0

The person helping me was very friendly and knowledgeable.

Rating:

1.0

They charge my card because they was not paying attention to me or what was in the system

Rating:

5.0

The guys running that facility are excellent! Big recommend!

Rating:

2.0

This storage unit was rented for my son who had to move out of his ASU apartment. When he went to check in he was told that he didn't have a reservation. After arguing with the desk person his reservation was found but it was pulling teeth to have him show my son the location of his storage unit. His card and code would not let him have access. The desk help used his card to open the gate and told him to call yesterday to get a new code. He called yesterday, got a new code, drove his car packed with all of his belongings to the storage unit and the CODE did not work. He has to be at work at 8:00am today with a car full of stuff. It is two days from the day we rented the storage unit and can not access it still. I would definitely never use this facility again.

Rating:

4.0

I have 1 complaint. This location is way understaffed. The few employees that are working at this location are working way to hard and have no time to answer the phone.

Rating:

5.0

Cindy did a wonderful job.

Rating:

3.0

My couch didn’t fit in the storage area and it has stairs

Rating:

1.0

The room that was recommended to me on the website turned out to be laughably insufficient for my needs. I'm still wondering how on earth renting a 10ft truck would equate to me only needing a 6x5x10 sized room.

Rating:

5.0

The staff was great and the Manager was awesome.

Rating:

3.0

Everything was great except for the account platform. I set up autopay for all 3 of my lockers day 1 & somehow 1 magically came off of autopay & I was charged an late fee… the same thing happened the following month but in the 2nd month, it was 2 of my lockers that dropped off of autopay causing me to pay 2 late charges. In total, I had to pay 3 late charges due to a faulty system & had to make sure to pay manually every month due my lack of confidence in the system. This was 100% system error, not user error.

Rating:

5.0

I had a different storage for a long time. I wasn't comfortable with drug addicts pretty much living in thier units, and always hanging around the outside. This place has great security, & no one asking for change when you try to access your unit. I'm satisfied already 🙂

Rating:

2.0

Having a 6ft ceiling is very inconvenient for getting king size mattresses and anything else of a large size in storage. We had to rent a second storage unit at a different facility to put our larger items in. :(

Rating:

5.0

Thank You! Everyone very helpful and pleasant! Will always refer U-Haul to everyone for U-Haul For Moving & Storge🤗👍🏼

Rating:

5.0

We moved from Denver to Phoenix using only your services and if the uboxes get delivered as expected then your company has done an excellent job. We rented a truck and trailers and boxes and movers and only think that wasn’t great was having to drive from Denver to Salina to get the trailer we needed. Thanks to all your employees who helped especially Aaron at the Sky Harbor Phoenix Uhaul center

Rating:

5.0

Robert and Aaron at Phoenix Airport Uhaul at 24th and McDowell are the best. They are very helpful at getting customers what they need quickly with a great customer service attitude. They are the best - give them a raise. Thanks guys.

Rating:

4.0

Everything was good except for the prices really high.,, todo muy bien excepto por los precios muy muy elevados

Rating:

4.0

Very helpful friendly staff!

Rating:

5.0

Quedé muy contenta con todos los servicios siempre me atendieron muy bien Munchas gracias

Rating:

5.0

Natali was very helpful and kind.

Rating:

5.0

Thanks everyone for be to nice and friendly and helpful all the time

Rating:

2.0

No comment at this time

Rating:

5.0

I really liked the gentleman who helped me. He was very nice and I enjoyed his help.

Rating:

5.0

Ms Martin was very helpful in assisting me with my storage and relocating efforts

Rating:

4.0

The web site really bad and the 1800 operators never answer the phone waiting on the phone for one hour with no answer. But the people on person really friendly and efficient... thank you

Rating:

5.0

Saw the Signs

Rating:

5.0

I found the staff to be very professional.

Rating:

3.0

About half the staff were not wearing masks even when leaving from behind the desk. The storage facility recommended for a 2 bed 2 bath was far too small for what we needed and had to change units. The door on our unit was very hard to close and seemed very flimsy. I would tell people about it but might recommend them to look elsewhere first.

Rating:

1.0

incompetent staff for checking out as well as returning vehicles. Building code swipe didn't work for storage unit; vehicles being returned blocked entry into parking lot as well as to unload into storage. Totally unorganized and no one seemed to care about your issues. Worst U-Haul place I've ever been!!

Rating:

5.0

Any experience has been great with Uhaul I have needed Uhaul for different thing's in my adult life.

Rating:

1.0

There was no one available to help when I got there, had to wait 30 minutes for assistance. The storage unit the call center reserved was way too small even though I gave them info on what I needed. The facility was not very clean, units seem extremely old.

Rating:

4.0

Great employees!

Rating:

5.0

The manager and owner were so sweet and very helpful

Rating:

5.0

Fast and friendly service

Rating:

4.0

My belongings were there over a year and all went well. Everyone was helpful and friendly. Thank you for your service.

Rating:

5.0

Robert was above & beyond helpful,,I had a challenging move and towed my car for the first time and he was friendly and explained everything in detail. That is why I always choose 24 st & McDowell

Rating:

5.0

Keep up the great work.

Rating:

5.0

Wonderful storage rental experience.

Rating:

5.0

Aaron was very helpful, positive and professional.

Rating:

5.0

Staff is very helpful and friendly.

Rating:

4.0

There were a few times that a few employees were standing around when I was waiting for assistance. I did appreciate that one of the employees offered the special for the storage unit i’m using.

Rating:

2.0

Poor access to rear storage area. To many vehicles in the way blocking access area for loading and unloading. 6 foot ceilings on ground floor. No elevator to 2nd floor.

Rating:

3.0

The main gate malfunctioned often.

Rating:

5.0

Everything was good except they gave me the wrong information about the gas so when I had got to az uhal had to take out 95 dollars for the gas.

Rating:

5.0

No comment

Rating:

1.0

The facility is easily accessible and ample area to move trucks and trailers. The staff seemed very unhappy and unwilling to help. That's enough for me not to come back if I can help it.

Rating:

5.0

Employees at this facility are very friendly and helpful. Their service is beyond excellent. I will definitely use this facility again for storage and rental needs.

Rating:

1.0

Was given a damaged truck with no prior truck inspection before i took it off of the lot. Upon returning the damage was recognized and there was no file of the damage existing until I returned the tru

Rating:

1.0

Customer service is non-existent in this location. The only person that was helpful was the tall lady that checked me in. Everyone else seemed mad to be there and took their time to do anything.

Rating:

5.0

Very helpful staff even in the heat

Rating:

4.0

The customer service I experienced was great! The only thing that wasn't on par was the process for returning my rental truck. The online checkout didn't work properly and wasn't very user friendly.

Rating:

4.0

The general manager I believe his name Chris was so helpful and walked to the storage unit explaining how to access the gate along with lending me a tool so I Disassemble some furniture so thankful

Rating:

2.0

Unfriendly truck return-promised one rate for rented unit and upon arrival, the rate was higher. Need to call corporate; waiting for Alex Smith, mgr, to respond to my email. Code was not given to me.

Rating:

5.0

Super helpful, easy and quick to set up, was exactly what I needed at the time and would use again.

Rating:

5.0

Muy buena

Rating:

5.0

All good. .fast and friendly....smooth

Rating:

4.0

Great employees exceptionally good experience all together at this particular location.

Rating:

4.0

Good, timely service. Met the needs. Clear explanation of services. Thank you!

Rating:

5.0

The manager was extremely nice,funny and very respectful. In fact the whole team of employees were very professional and helpful throughout the whole process.. thank you all !! Teresa Echols

Rating:

5.0

Great customer service ! Very nice people and really a lot of help ..

Rating:

4.0

The staff was very helpful and knowledgeable.

Rating:

4.0

Good service. I have no complaints.

Rating:

1.0

This U haul location has given me problems multiple times its almost like they don't want to provide services.

Rating:

5.0

Great customer service with the most helpful and understanding employees. I would absolutely recommend any of my friends or family members to get services from this Uhaul! Prices are reasonable as wel

Rating:

5.0

Everyone was courteous, helpful and made the process painless.

Rating:

1.0

The staff is great if the manager, Alex Smith, isn’t included. Alex is a pompous, arrogant, uninterested, say whatever it takes to get you out of his face kind of person. Card access broken 1/2 time 2

Rating:

4.0

Lovely place especially Aaron, but way too expensive . U-Haul had me pay a month in advance and when I retrieved my furniture , no credit for days unused. That’s not a good policy .

Rating:

5.0

The staff was really friendly and helpful they walked us through to look at the different stores they had they were very nice

Rating:

5.0

The personnel at this facility is always helpful and accommodating. I appreciate the help and excellent service! Kudos to Rosa, Robert and the Assistant Mgr. You guys are the best!!

Rating:

1.0

The general manager Alex was very unprofessional, dishonest, and smart mouth. I was being over charged for the truck and the store tried to charge me for the storage even though I closed the account.

Rating:

5.0

Shawn was a pleasure to work with and very accommodating and informative.

Rating:

1.0

Sent my moving help all over the valley, claiming my box was not at this facility when in actuality it was. Causing a four hour delay in my scheduled move

Rating:

5.0

Helpful staff

Rating:

5.0

The General Manager there is awesome also helped me with a storage units seems like he needs more help tho they where super busy and I could tell another person on the front counter would of helpedout

Rating:

2.0

I made these reservation in March! . I called yesterday to change the drop off location there was all this confusion being transferred back and forth very frustrating

Rating:

4.0

Good service

Rating:

5.0

Friendly staff

Rating:

1.0

your staff stole my storage unit from me 2 weeks early

Rating:

5.0

Thank you

Rating:

5.0

I had a good experience with this location.

Rating:

5.0

Thank you U-Haul