Location and access very convenient for us. Check-in and final check-out very easy. Our unit was clean and dry when we moved in and stayed that way until we moved out. No complaints .
Raymond G | Overall Experience
Customer Reviews for U-Haul Moving & Storage of Dodgeville
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This was the second time we have rented at this same facility and both experiences were fine. My only complaint is that I moved the last of our items out of the unit on October 31st and notified the office staff in person on November 1st that the unit was empty. I was expecting to receive a refund for the un-used days of rent that I had just paid (a full 1/2 month). I was very disappointed that I was not refunded for the unused portion of my rent.
KIM J | Overall ExperienceI still don't have answers to where my stolen items went or who might have used my key to get in it .I'm highly frustrated. And hope to seek some truth or evidence of someone illegally in my unit. your team in Atlantic mine are very sweet and. Kind . I don't blame your facility, or staff. I blame the local thieves that would be have done it to anyone , it just so happens it happened to me . For the price I pay each month, it should be guaranteed with 🔐 security an all. But keys open doors and who knows who got a copy of mine before I replaced it . I've been there three TIMES. Twice when I got a call saying my lock wasn't locked appropriately. I'm just hoping your security team catches whomever did this to me and my family. Thanks
logan h | Overall ExperienceThey were accommodating.
Tom T | Overall ExperienceDoor was frozen, a mix up on the room number but was solved immediately when called. Excellent customer service.
Christine B | Online Move InCoat of unit went up 3 times in a 12 month period. Management stated pay the new rate or move. Would not work with you even tho I was a good customer and always paid on time or in advance for my unit. They didn't care if they lost a good tenant or not.
Scott J | Overall ExperienceAppreciated the online move in option. It was quick and easy.
Lisa B | Online Move InGreat customer service
mitch w | First ImpressionsOnly 2 complaints were the lost reservation I thought I had, though minor due to helpful staff, and I wish I could cancel by email or online or something, not phone call just more for convenience.
Stanton S | Overall ExperienceThe lady managing the storage units was very professional and pleasant in helping me the the rental process. I give a big thumbs up to U-Haul storage and moving. .
RUEBEN P | First ImpressionsGreat staff, always there when I needed them.
mark f | Overall ExperienceVery Helpful and friendly staff!
Stephen k | First Impressionsstorage unit leaked water and damaged items stored in it, talked to staff and they would not do anything about it.
NEAL H | Overall ExperienceI have not received an email or receipt acknowledging end of the use of the storage unit.
Scott M | Overall Experience