Customer did not leave a comment.
Marianne SCustomer Reviews for U-Haul at Beach Blvd
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The employees were Fantastic!
Donald PCustomer service was fantastic. However, you need to upgrade your software on your systems for it takes too long for them to handle one client. Your system runs so slow that I literally average is almost 30 minutes per person to do paperwork alone.
Marco DClean, week maintained trucks, at reasonable prices with an easy check out-return system.
Luis LHave trucks with more than 1/4 tank of gas and the rep with a more positive attitude
Lois WEverything was great, returning customer and will be using the trailer several more times in the future
Jeremy WEasy transaction, great customer service.
Shanene Rgreat customer service
BRETT NEveryone there did a great job I will rent there again
Donna LThey were fast, friendly and they provided me with all the information I requested to succeed with my scheduled move.
Trent LEverything went smoothly
Robert RThey didn't have the 5 X8 I ordered so the called to ask if I would accept the larger 6 X12 for the same price. Much appreciated!
Walter GI want to give a shout out to Dawson Warren at this location. He was very helpful allowing me to switch my drop off from about 20 miles away. U-Haul is lucky to have an employee like this.
jim rVery friendly staff
Derrick WContinue being nice. Everyone that I have talked to have been extremely nice. The equipment was nice clean had no problems. Cargo rode very well no problems. Very satisfied. Thank you.
Michael Tthese location is always easy to get in and out of.
dwight dExcellent staff courteous and they helped me with the exterior truck Mirrors which requires 2 people. Uhaul app works and easy check in & out
REGINALD CCoffee/donuts for early customers?
ERIC GMost efficient uhaul I’ve been to
YVETTE LFast and friendly associates.
ERIC GFantastic, nothing
Michael Swe rented from one location and they called us an hour before pick to tell us that they didnt have the truck so they switched it huntington beack location. the guy at the HB location was great and had a good attitude and very helpful. the guys at the westminster location didnt seem to care that the switch was an inconvience to us and just said it is what it is.
jason cNothing. Everything went smooth and the employees were helpful and friendly.
Ryan MThis is one of the best locations. Easy access. Great people. Fast service. Just a great experience.
Kirk FThanks guys!
Brandon MGreat customer service kind and patient . Very professional and helpful.
ANONKA RI called with a couple of observations regarding the van that I rented before I brought it back, Customer service advisor was very detailed and patient when explaining The answer to a question that I had about the van and regarding mileage and gas in the tank @ time of pickup, to me. I thought he did a great job because I'm sure that sometimes customers can be aggravating and annoying and I might have come across a little bit that way, but he handled it with ultimate professionalism and I appreciated his quality customer service skills.
MELANIE BThe gas gauge said quarter tank but it dropped after only a few miles meaning it really wasn't a quarter tank.
Michael VEasy smooth transaction
John SI have been using 19261 Beach Blvd. Huntington Beach, Ca. Since 2009. They are simply the best!
Sharon MWorst experience
Adam PThe whole process was smooth and the staff was super. Pick up and drop off was very quick and easy
Patrick SGreat service
RONALD AI didn’t experience anything that required improvement. The staff was courteous, proactive and knowledgeable. They made me feel that they really appreciated my business.
William MVery easy return and the associate was particularly thoughtful about being sure I had all my personal belongings
Emma WGreat temperature knowledgeable help great service thank you much
Thomas SApp didn't work for taking pictures but thankfully the staff said the inspection cleared. Thanks for the help guys!
True FThis is by far the best U-Haul location and staff. Easy to work with, they use common sense, and always have a great attitude.
GEREK AExcellent and quick service.
Cheryl MAnother great experience renting trucks here thanks
David GThe staff are very nice, helpful and accommodating. I can always count on them.
MARIA MThe guy who helped me was fantastic.
Corey LPlease indicate for customers to park their car outside the lot as there are no clear/very limited parking spots for non-U-Haul vehicles.
Alina CThe outgoing mileage was misread and therefore I was charged much more than necessary.
David HGreat service clean trailer drove perfectly Thank you U-Haul
Bradley PGreat service
Judy Feasy pick up. Good people there.
George PDrop off was after hours so no contact with staff, but all was well.
gigi mDrop off was after hours so no contact with staff, but all was well
gigi mAfter hours drop off, so no personal interaction.
MATTHEM JGreat customer service!!!
Eva GTim was very personable and knowledgeable
Donna SNothing
Travis LThe man action was especially helpful. I ran late for my appointment but he made it work. He was kind efficient and the man that helped clean up the van before I took. It was great.!! 10 stars
Jennifer DI use UHaul regularly for my business and I am always amazed how helpful everyone is from my first call in reservations to the return process. They always make it so easy !
Kandi QNothing. The staff was very helpful and nice.
tamara pThe air conditioning was out but the manger worked with us. Very professional and a pleasure to work with.
Kevin DSmooth Return. Little wait for help only.
Steve ANice van it worked fine. Customer service was super.
Bob MStaff was great.
Paul SCustomer service at this location was great. I don't think they have on-site storage so some of the questions asked are not relevant, but my experience here was great for getting my U-box to me ontime
BRANDON M | Overall Experience