The truck signals did not work, the mirrors would not move. I had to travel 400 miles with no signals and mirrors that would not adjust.
Doylia SCustomer Reviews for U-Haul at Candler Rd
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
👍🏾 U haul was great
VICTOR RImprovement not needed
Jerome JVery professional
Deborah SIt was a pleasure meeting SaRi and Ken and doing business with them at Uhaul on Candler road. Customer service was top tier and that's what look for when doing business. I'll definitely be back to this location when the situation presents itself. 5 stars 🌟
Lequila MSmooth return process. I was in and out in less than 2 minutes.
Angeline GThe van wasn't clean but I went with it.
Christopher MBad old truck broken side mirror
terrionna whi , everyone the UHAUL have a good customer service, they are truck was cleaning and disinfected. Tahks
MIGLANSO ADrop off was complete trash! If you all know your closing please make other arrangements so people can easily drop off your keys. This lock box is of no help and it’s highly irritating because I have the app telling me to expect a text but yet none!
Shea AAnother great experience with this location representing the haul corporation. The equipment was in great shape and clean. The staff were polite, considerate, and very helpful. This is an awesome place to lease a uhaul truck from. Thank for an amazing experience, nothing like great customer service wherever you go.
Larry BThe young guy was fast and very helpful
quateria pLousy customer service. Equipment mot well maintained, Bad experience. Will not use again.
Charles HShekeithia was amazing help. She went above and beyond to get us set up with our trailer and made sure we had everything we needed.
Caroline VTo inform the extra charge in advance for the use of cargo vans.
PHYLLIS MVery courteous and helpful staff. Equipment in tiptop shape. Overall great experience with this location.
Larry BNeed more agents working
KEITH REl personal que me atendió actuó de forma excelente
Edier MThe young lady who checked me out was very professional, and fast.
Solomon WKeep up the good work !!!
LEROY BAwesome services
Tanmaya SExcellent service.
ISIAH SPlease make sure your cashier's are more knowledgeable about information there giving out about the rentals
BRANDI SThe staff was extremely helpful.
Danny FThey need more workers at this location
ANDRE JGreat customer service at this location Great prices as well !!!
Jean DNa
DEPHANIE HHire more people like the lady who assisted me.
MILTON WThis is a very busy & efficient location, great management. But a third check out terminal in the store would be helpful for faster service.
MARLA Knever consistent with the right price or mileage they say you own nothing , but 30 minutes late they send you anther bill.
KATIE GOver all i was satisfied
Catharia BI called was hung up on the truck I was given had the check engine light on and gas cap light was charged way more than advertised
LATOYA SIt was nice and clean in the cab portion not the back of the cargo van. But their customer service was excellent. Would refer and go back to this location.
PERONCIA SThe personnel were kind, knowledgeable, and helpful.... which is why I would recommend a friend to this location.
DONNA HStore manager Zhanae and her employees has great customer service
Nathan TThe service received was great. No issues with the equipment.
DARCELLA NThe customer service was great, but the truck was a piece of junk.
LAWRENCE PThe girl at the front was extremely nice and helpful!! The U-Haul was very clean Con: Smelled like weed, thought the smell would leave if I rolled down the windows it didn’t. Returned before closing 7:50, but no one was there hopefully I won’t get an after hours fee.
TERENIA PI'm pretty well pleased with the service and I will recommend your services to my friends and neighbors when they asked me for a good moving company/ storage facility in the area and I love the staff for their kindness and respect, a wonderful experience and God bless them all 🤓👍.
JESSIE EI tried to return the truck to this location and the owner refused to except the truck he said he was busy and he needed the room to work and told me I’d have to find somewhere else to turn it in. That’s not professional! I paid for extra mileage and spent my own time trying to find a place to turn the truck in, just not right!
James LThe truck needed maintenance. I was driving and the check engine light came on. It cut off on me three times.
JESSICA HGive me a better truck next time. I had dents and scratches and wholes in the truck and it was old and the transmission was hard to change
TONY KGive customer receipt on the date they bring equipment back Don't overcharged customer
SYLVIA WI needed to switch my drop off location and someone fussed me out about it!! I couldn’t help it
ROBERT LMs. Toussaint exhibited excellent customer service although the U-Haul systems were down and moving extremely slow. There was a line out the door and Ms. Toussaint was calm and did her best to accommodate every customer in the store.
Kenya PExcelente servicio
RAUL NI JUST LOVED THE CUSTOM
ZENA SThe location was clean the people were friendly and pleasant, everyone was very professional, I will be using this location for all my business rentals
Detrice BTrain your new associates on common courtesy and customer services. It goes a long ways.
SONJA HGreat customer service
TERESA MFire the guy who work in the morning . Brown U-Haul jacket and AirPods . He is scamming
CAMILLE BGreat customer service
ESTINA CThe truck I rented was not clean, tires were not properly inflated, and the engine warning lights were on. It needed to be serviced.
JOHN DI thought the staff was knowledgeable, very professional, and went out their way to make sure I had the right equipment to do the job
DONALD CZahnae and her crew were very professional. She gets a 5/5 star rating
JAYSON FPlease make sure that all equipment ordered is on the vehicle. Thank you!
LASHAWNA T