Thank you.You made my move very easy Thank you you made my move very easyThank you. You made my move very easy.
phiip a
Customer Reviews for UU Autoservices Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The trailer was clean however, it was missing the electrical plug to plug it in. He told me I can go to Oreilly’s and buy one and I’d be reimbursed. I did that, then when I dropped it off they said that’s not a thing so they gave me back the now useless cord. Also the lights on the trailer barely lit and the blinkers not brake lights worked.
Jason CPlace was extremely hard to find, once found owner was not there despite arriving at appointment time. Owner was also not there for drop off of the truck which arrived at the scheduled time as well.
Erik Wthis was a junk yard no office and surprised that U-Haul would accept this as a place of business
Mark VThe storage compartment was covered with drywall dust and debris. The tow/haul light came on every time the engine stated up. Accelerating the truck you can hear the gears grind so you have to back off the accelerator to the truck would stall out. could not adjust the driver side mirror at all. The pick up facility was a maze of cars, one way in and out. I couldn't take initial pictures on the app, don't know if it was the location and didn't have good signal or the app. the person I picked the truck up from was accepting and filling out paper work without input of consent from me, he also got agitated when I was asking question about the app and not being able to take or submit photos.
Eric GNot open during posted hours. Located in a junk yard. Trailer lights weren’t connected at first. After I pointed it out,l plugged them in myself and the guy never checked to see if they were working. I was not shown my receipt until later when it was emailed. I was overcharged and had to call U-Haul directly to reverse charges. I won’t go there again.
Ana MNo clear indication of where to drop off the truck. Trashy area, not safe at all. Definitely not visiting this location again.
DANIEL PAirbags didn’t work in the vehicle. I brought this up to the attention of the U-Haul service number and they didn’t do anything about it. I also thought that I was about to get robbed at the location that I picked this up for at any point. Absolutely horrible experience and I will be contacting my credit card company.
Benjamin R