Customer did not leave a comment.Arkady P.
Customer Reviews for U-Haul at Northern Pkwy
Baltimore, MD 21215
Services at this Location:
- Mon–Thur7 am–7 pm
- Friday7 am–8 pm
- Saturday7 am–7 pm
- Sunday9 am–5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Wonderful customer service the associate and manager went above and beyond!Angel C.
Customer did not leave a comment.Robert M.
Customer did not leave a comment.Angel C.
The truck numbered DC2834N broke down in the middle of my move. I dropped it to the nearest UHAUL location. UHAUL then charged my card 3 times totaling the amount $335.70. UNACCEPTABLE! I will be filing suit. First you give me a faulty truck then you charge my account 3 times!Quenetta W.
Customer did not leave a comment.Carlos M.
I misplaced the key and l was disappointed that the company did not have a spare, very disappointing I had to pay $249 to an outside locks.ith because U-Haul Roadside Assistancee wanted to charge me $315. I thought any company especially one that rents vehicles would have a backup , I've used you in the past, but this was very disappointing 😞Mary P.
Always the best customer service on the phone and in personJEROME B.
I received the wrong bill from another client with his personal info.shazaad B.
I rent twice a week for my business and they are always fast and friendly..donald R.
The absolute worst experience I ever hadShayna B.
Customer did not leave a comment.TIMOTHY G.
Customer did not leave a comment.Jessica O.
Customer did not leave a comment.Milton P.
Continue the good job.ADEFEMI A.
Customer did not leave a comment.bernadette F.
Customer did not leave a comment.TIMOTHY B.
Customer did not leave a comment.George W.
Front start to finish I would rate this location a perfect 10! No improvements necessary.Peggy B.
Get more ppl like the young lady that helped me! She was very polite and took the time to properly explain whats needed and whats expected! I apologize for not remembering her name after my very long weekend of moving! But you have a great employee there that was a breath of fresh air to witness such great customer service!Chante W.
Customer did not leave a comment.Sharon L.
Customer did not leave a comment.John G.
Customer did not leave a comment.Michelle L.
Customer did not leave a comment.DORIS H.
Customer did not leave a comment.robert W.
Customer did not leave a comment.CHARLES H.
I'm very happy and I recommend anyone go there I'm happy to renting on here thanks and I did this againoscar M.
Customer did not leave a comment.Lataurna M.
Customer did not leave a comment.Donna L.
Excellent customer service and the staff was extremely professional and courteous by allowing us to stay warm while we waited for.our Uber. The service was quick at both check in and check out, the van was clean and filled up with gas, and most importantly they had all types of vans and trucks available for rental in our last minute pinch to move. The location was convenient, safe, organized and clean, next to a gas station and McDonalds, as well as major thoroughfare in the Park Heights area of Baltimore. I highly recommend this location. A. Reidangela R.
I didn't receive my queen mattress cover was charged 4.95$Willie K.
Customer did not leave a comment.LAMONT W.
I have no comments at this time. The staff was very helpful, knowledgeable, and courtesy. I appreciated the prompt service I received.cheryl W.
Keep everything as is. The rental agents are remarkable and very nice and knowledgeable.ROBERT C.
Just to say I found an old container of potatoe salad behind the driver seat that I threw out but everything else was greatSharon A.
Customer did not leave a comment.Latoya B.
Customer did not leave a comment.JENN L.
Customer did not leave a comment.Kenneth S.
Customer did not leave a comment.lisa R.
Customer did not leave a comment.Ethan H.
Nothing uhaul associate was super cool and helpful. He came our before I even finished parking the trailer to take pictures and unhook it with me.Jerome L.
The personnel are helpful but the van was not very clean inside.Zhiqi W.
Friendly and efficient. Nice clean store.Glennece B.
Tell customers at reservation time about contacting an emergency contact at pickup. Service transmission.James B.
Have more staff !Diana H.
Customer did not leave a comment.Bruno G.
Well done..!Johnny M.
Customer did not leave a comment.John C.
The UHAUL truck had a very clean interior. The vehicle check engine light came on while I was driving and it would not start at one point. It would help to have a full tank of gas to start versus one having to go put gas in a vehicle that will take you off schedule, if you are running on a schedule. My gas cap top broke off after I put fuel in the truck to return it! Maintenance checks of everything on a regular schedule even checking the gas cap will go a long way. I've never had an incident ever at this location in the 7 years I've been renting Uhauls! I know they will continue to provide Great Customer Service and discount my final bill because of all the problems I encountered this one time! I Always Recommend This Location And I Will Continue To Do So! â¤ï¸Reba H.
The quoted mileage and gas were both significantly off, greatly increasing my expenses. The check engine light was on.Aaron H.
Customer did not leave a comment.Alvin M.
I was severely over charged. I moved 3miles away from my previous home and dropped everything off in 4 trips but I was told I used over 80 miles!! I have no idea how that is possible!Brianna C.
Customer did not leave a comment.Natalie R.
Everything was great. The rep that helped me that day had a lot of customers and was still very friendly and super efficient.Cornelius A.
Stay the sameDemarco D.
Troy Karie and Danielle were there to assist me during pick up and drop off. They all made my FIRST TIME experience a breeze! They were nice, professional and efficient! They all deserve a raise! I would recommend this location to everyone!Chante W.
Customer did not leave a comment.Kimberly J.
Staff is very unprofessional. The wait time is always very long. The associates have nasty attitudes & are very rude. Based off of the customer service I rate this location a 0Anjelica B.
Customer did not leave a comment.carlton T.
Brake light was out on the truck left driver sideLucy K.
Nothing keep things the same!Roddy S.
Customer did not leave a comment.Aubrey P.
continue to be friendly.LLEWELLYN S.
I didn't use uhaul so please remove my email from your filesGEORGE P.
Customer did not leave a comment.NARDIA R.
The rep that checked me in was very helpful he took his time and answered all my questions definitely give him 5 starsKennay T.
Customer did not leave a comment.Tameka M.
Customer did not leave a comment.JENN L.
Customer did not leave a comment.Ronald S.
I just wish this location had the sizes truck I needed because I wasn't able to completely move all the stuff out my house.Karla M.
Fix all Mirrors and sun vizerREGINALD W.
Nothing everything was greatTavon A.
Customer did not leave a comment.Elantra G.
Customer did not leave a comment.kcasherin L.
Customer did not leave a comment.HOOJAN H.
Customer did not leave a comment.NEHEMIAH H.
The attention given to my needs was greatFrancine J.
Excellent customer service worked in order to successfully complete my needs resolved all issues immediately within the timely matter thank you so much great job continue to good serviceAdrian B.
Customer did not leave a comment.Gail F.
Customer did not leave a comment.Muhamaad A.
Staff was very helpful and fast had me in and outErica S.
ONLY MANEDGER BIG MEN IS VERY CAIN GOOD PERSON THANKS FOR HIM !!!Djamolidin S.
Sales lady was very unprofessionalAryita S.
Excellent customer serviceannette K.
Customer did not leave a comment.Paul P.
I'm happy with the service.Lurenda F.
Great serviceJoseph A.
Customer did not leave a comment.Crystyl H.
They charged me more then they were supposed tooStephen M.
Customer did not leave a comment.wilie W.
Add more personnelKEVIN W.
Very friendly and efficient customer service!Jonathan W.
Customer did not leave a comment.MICHAEL A.
Customer did not leave a comment.Crystal S.
Customer did not leave a comment.Julian H.
Customer did not leave a comment.Thea L.
Customer did not leave a comment.APRIL P.
After trying two different bank cards the associate asked me to pay for the tailor rental in cash. Another associate then interceded and used my first bank card. The first associate did not know how to use the computer, but instead assumed my bankcards were the issue.ALBERT J.
Customer did not leave a comment.CHRISTOPHER N.
Additional Services at this Location
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
We sell hundreds of products to make moving easier!
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