Customer Reviews for U-Haul de Boisbriand - déménagement et entreposage

1601 reviews

1700 Lionel-Bertrand   Boisbriand, QC J7H1N7

(450) 434-8253

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(450) 434-8253

1700 Lionel-Bertrand
Boisbriand, QC J7H1N7

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Your rental rates are extremely reasonable but your milage charges are way to high for anything other than a very short local move.

BRIAN D E. 
Rating:
5.0

Customer did not leave a comment.

YEHUDAARYE P. 
Rating:
5.0

Customer did not leave a comment.

cleo l.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sylvain S. 
Rating:
4.0

Customer did not leave a comment.

MARTIN L. 
Rating:
3.0

apres la sortie de l.entrepot on m’a charger 2autre mois j’ai ete obliger d’annuler ma carte de credit

Jean B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dimitrios G. 
Rating:
5.0

My experience was ideal. The staff were knowledgeable, affable and very competent.

PAUL B. 
Rating:
5.0

Customer did not leave a comment.

Bruno C. 
Rating:
5.0

Customer did not leave a comment.

Luc B. 
Rating:
5.0

Customer did not leave a comment.

LISE R. 
Rating:
5.0

Customer did not leave a comment.

Audrey B. 
Rating:
4.0

Customer did not leave a comment.

STEPHANE L. 
Rating:
5.0

Non pas commentaire le service très rapide sa m'a sauvé de beau traca merci

STEPHANE L. 
Rating:
3.0

I was never able to log into my account on the U-Haul app... I lost almost half an hour and then I went to see the employee inside who helped me out with the rental. Again when I returned the truck I was not able to use the U-Haul app and finally successfully logged to my account on the website directly. Once into my account it was easy steps to return the truck. I thought the app would save me time, but I lost close to an hour for rental and return with my son waiting in the car...

STEPHANE M. 
Rating:
5.0

Customer did not leave a comment.

BRIAN B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ESLAM S. 
Rating:
2.0

J''ai amené la remorque vers 9pm tel qu'établi avec votre conseiller lors de la création du contrat. À ce moment là, il ne m'a pas dit que je devais aller sur un lien fermer le contrat au retour et là je viens de me faire charger "After hours" 20$. C'est la premiere fois que je laisse la remorque after hours et je ne le savais pas. Je comprens que c'était ecrit à gauche et a droite mais pour tous les véhicules et remorques que j'ai loué chez vous je n'ai jamais eu à le faire. !!! SVP remboursez moi mon 20$ et avisez vos conseiller en magasin à aviser les clients à le faire. Une note sur un poteau ne marche pas !!!!

LIVIU GEORGE D. 
Rating:
5.0

Customer did not leave a comment.

Abdoul Hamidy B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diego S. 
Rating:
1.0

Very poor understanding from the manager as the smartphone application did not give me the right information as I returned the truck so he charged me an extra penalty and did not want to understand my issue. Very poor attitude from both employees in place at that time.

Luc R. 
Rating:
5.0

Customer did not leave a comment.

PIERRE C. 
Rating:
5.0

Customer did not leave a comment.

Josee P.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

CONGAUTYAODAMO K. 
Rating:
5.0

Customer did not leave a comment.

SYLVAIN D. 
Rating:
5.0

Customer did not leave a comment.

Gerald T. 
Rating:
4.0

Customer did not leave a comment.

Charles P. 
Rating:
5.0

Customer did not leave a comment.

PIERRE C. 
Rating:
5.0

Juste m'envoyer la facture de fermeture de s.v.p. merci !

DANIEL T. 
Rating:
5.0

jE RECOMMANDE à tous MES AMIS de faire affaire avec votre entreprise que je considère TOP GUN PROFESSIONNEL dans les les aspects ! Hughes Pascis 1033 Léopold Lecourt St Jérôme Qc 514-919-0748

Hugues P.  |  Overall Experience 
Rating:
4.0

I had reserved already they told me we dnt hve any truck.it wasted alot of my time.the customer service is really poor

XX G. 
Rating:
5.0

Customer did not leave a comment.

YANN C. 
Rating:
4.0

Customer did not leave a comment.

CARL F. 
Rating:
5.0

Customer did not leave a comment.

jaCques d.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alain J M. 
Rating:
5.0

Excellent

ABDELLAH Z. 
Rating:
5.0

Staff was professional and friendly, every single time 👏🏽👏🏽

Freud C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHE A. 
Rating:
5.0

Juste que la commis m'a pas dit le bon montant sur le mur il es inscrit à 89$ 150 km et 0.20 et j'ai payer 109$ 150 km et 0.20

JEAN PHILIPPE C. 
Rating:
5.0

Customer did not leave a comment.

JOCELYN G D. 
Rating:
4.0

More staff would help speed up check-in.

Donald S. 
Rating:
4.0

Customer did not leave a comment.

Francis Pierre C. 
Rating:
5.0

Le gérant M. Sam Chavrette est excellent par son service et gentillesse ! Je confirme mon intention de renouveler pour l'hiver prochain l'entreposage de mon VR et ce pour la troisième année de suite. Merci

Gilles G.  |  Overall Experience 
Rating:
5.0

vous êtes victime de votre bon service, donc il y a beaucoup de monde le dimanche et on attend, mais quand c'est a notre tour, nous sommes très bien servit

RICHARD P. 
Rating:
5.0

Customer did not leave a comment.

ROCH L. 
Rating:
1.0

Équipement not availble for many Customer. long line for waiting. Very busy. non-smiling and unfriendly staff.. 10 time a called a phone someone hangs up on me Oneand half hour late for my reservation and .a charge me 20$ for after hour ....is noty fault Not recomended .verry verry verry bad experience.

MOHAMED KAIS B. 
Rating:
5.0

Customer did not leave a comment.

Maxime C. 
Rating:
3.0

Customer did not leave a comment.

John Z. 
Rating:
5.0

Customer did not leave a comment.

Rony Z.  |  Online Move In 
Rating:
5.0

Flawless, no issues. Thank you.

Cristian G J. 
Rating:
1.0

Jai fait ma réservation pour 9h et mon check in en ligne. Quand je suis arrivée à la location U Haul il y avait 3-4 personnes en file avant moi et seulement 2 employés, ce qui a causé des délais .. j'ai eu mon camion à 9h30 au lieu de 9h et on m'a forcé à ramener le camion à 1h au lieu de 1h30 alors que j'avais payer pour 4h. C'était le pire service que j'ai eu surtout le jour de mon déménagement, pas une expérience agréable DU TOUT.

Naji Rachid D. 
Rating:
1.0

Complètement désorganisé

SERGE L. 
Rating:
3.0

Je ne comprend pas pourquoi il ont garder ma facture svp veuiller me l'a retourner sans faute il y as eu un une mésentente entre les employés du service a la clientèle

andré L.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

CLAUDE M. 
Rating:
4.0

Lors de l'acces a l'entreposage, au moment de faire le code pour entrer, ce n'était pas mon prénom qui s'affichait comme si l'information lors de l'enregistrement avec le commis avait été mal fait. J'imagine que c'est pour la meme cause que lorsque j'ai accédé a mon numéro de porte d'entrepot personnel que l'alarme sonnait a chaque ouverture comme si le systeme ne reconnaissait pas mon code d'entrée avec mon numero de porte d'entrepot, un peu décu de ce coté.

Vincent M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Christian G. 
Rating:
5.0

Customer did not leave a comment.

MARIO S. 
Rating:
2.0

Terrible customer service. Long line and no apologies for making clients wait. Not even a ‘sorry' for wait time. Truck was rented for 3 hours but spent around 1 hour in line and same time of return was kept (cutting my moving time by 1 hour). One of the worst customer service experiences I have ever had in Montreal. Would not recommend it to anyone unless there is no other option

Raul T. 
Rating:
5.0

Customer did not leave a comment.

Chantalle W.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JOLIANE A.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

YEHUDAARYE P. 
Rating:
5.0

Customer did not leave a comment.

FREDERIC F. 
Rating:
5.0

Customer did not leave a comment.

Cafe de la gare R. 
Rating:
5.0

j'aimerais remercier l'équipe de Boisbriand qui donne un service extraordinaire et un merci particulier a Charlie et son patron.

Daniel P. 
Rating:
3.0

Nobody came with me to inspect the truck. The right signal was not working properly. And when I went to return the truck nobody showed up so I ended up using the app instead. The equipment was clean but not well maintained to give me a truck with a broken turn signal. I would still recommend to a friend because of the ease of everything.

Robyn R. 
Rating:
5.0

excellent service et remorque en tres bonne condition idéale pour mon véhicule,merci

CLAUDE T. 
Rating:
4.0

Communication en français seraient grandement apprécié

Florien M. 
Rating:
5.0

Customer did not leave a comment.

Richard L. 
Rating:
5.0

Customer did not leave a comment.

Michel S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JEAN-FRANCOIS D. 
Rating:
5.0

Customer did not leave a comment.

PHILIPPE JACQUES C. 
Rating:
5.0

Excellent

PIERRE D. 
Rating:
5.0

Impossible de recevoir la confirmation des paiements automatiques en langue française et ce, après en avoir fait la demande à U-Haul et me faire dire que l'on corrigerait la situation. Décevant!

robert d.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEPHANE L. 
Rating:
4.0

Customer did not leave a comment.

YANICK B. 
Rating:
5.0

Customer did not leave a comment.

SEBASTIEN B. 
Rating:
3.0

I was sent to another location the day before the rental. Calling Uhaul didn't go super well. The self check-in method didn't work on the day of the rental.

ANDRE F. 
Rating:
5.0

Customer did not leave a comment.

Diana H.  |  First Impressions 
Rating:
3.0

Temps d'attente très long pour obtenir un commis

ANDRE D. 
Rating:
5.0

Très bon service.merci

STEEVE B. 
Rating:
5.0

Customer did not leave a comment.

PIERRE ALEX T.  |  Overall Experience 
Rating:
4.0

La réservation avec un agent par téléphone est pas bien compris ça coupe ,il faut rappeler on continue avec et ça coupe encore.on rappelle puis on à un autre agent .... très long délai .. enfin on peut finalement faire la réservation.

Denis C.  |  First Impressions 
Rating:
5.0

Super bon service merci

JEAN FRANCOIS C. 
Rating:
5.0

Very good service, smiling and friendly staff

Simon J. 
Rating:
5.0

Customer did not leave a comment.

Roger N. 
Rating:
5.0

Customer did not leave a comment.

marc andre n.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel G.  |  Overall Experience 
Rating:
4.0

j'avais réservé 1 mois a l'avance une unité 10x10x9 et prévu tout mon aménagement en conséquence. hors, une fois le jours de prise de possession, j'ai recu 2 unité de 5x10x8... heureusement j'ai reussi a y aménagé mes choses mais j'aurai sincèrement aimer être aviser et pas avoir la surprise.

Sebastien P.  |  Online Move In 
Rating:
5.0

Bon service, bâtiment propres

Laval G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sylvio D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jeaneddy b.  |  Overall Experience 
Rating:
2.0

It took over 45 minutes to get a dollie and 60 protectives sheet,

YVES L. 
Rating:
4.0

Customer did not leave a comment.

DANIEL M. 
Rating:
5.0

Customer did not leave a comment.

Wilmer S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sylvie b.  |  Online Move In 
Rating:
1.0

Rented Trailer for 6 hours at 10AM, brought it back after 2 hours 12PM. Waited at the bay for return but no one was there or came out, so i dropped off the trailer. Then they charged me an additional $23.00 saying i kept the trailer after hours. At 3PM when the trailer was due back they should have realized it was already returned. Called the location today to ask for a refund for the after hours charge and the lady on the phone tells me too bad it is your responsibility to come find someone to help you, and they will not return the extra charge. TERRIBLE customer service, i have rented from this location many times, but i will never come back. I will inform everyone i know to never use Uhaul Boisbriand. I will also be posting this on Social Media and contacting my CC company for fraudulent charges.

Adam M. 
Rating:
3.0

Hi Overall was a good experience, in the beginning i had to make a correction with my smartphone because the fuel level was inexact. So i took a picture but at the end when i press submit it says error so i guess didn't correct it. I took a picture of fuel and i put exactly the same thing was in it. But got changed for not enough fuel. I wanted to talk to someone at that place to explain but they never answered the phone from 7am to 1pm on the Monday. That was my issue.

DMITRI A. 
Rating:
5.0

Customer did not leave a comment.

Carole M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHN K. 
Rating:
5.0

Le seul point négatif sont les toilettes au rez-de-chaussée, il manquait de papier de toilette et le bol était plein de papier et ce pour les deux toilettes, j’ai donc du m’abstenir d’aller aux toilettes !

Marie-Lou B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robyn R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Diane B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ISABELLE P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CLAUDE L. 
Rating:
5.0

Customer did not leave a comment.

JULIEN A. 
Rating:
4.0

Customer did not leave a comment.

Gary R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Frédéric B. 
Rating:
5.0

Customer did not leave a comment.

robert G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MATHIEU P.  |  Overall Experience 
Rating:
5.0

Mettre une pancarte indiquant ou est la réception. Car il y a trois entrer. J’ai cherché la première fois et aujourd’hui deux personnes différentes ont cherché aussi. Aucune indication n’est affichée. Merci et bonne journée

marie claude m.  |  First Impressions 
Rating:
3.0

Opening hours : 7:00 - 19:00. Was there at 7:00 am to return a rental truck. Nobody there. Waited 45 minutes. Still nobody. Try to reach by phone with 2 different numbers ; « all are agents are occupied right now, please hold ». Yeah right ! Try to return by web site ; impossible to log in. Drop the key and left.

Denis C. 
Rating:
5.0

Customer did not leave a comment.

Francois P. 
Rating:
2.0

Not enought staff .so long waiting to get the rental . I did bring trailer after buisbess hour . I tried to use uhaul/share and never found the way yo close contract .tried 40 min on parking to close it ... so give up after that .had to call them in the morning . After 20 min on line a guys told me i need to contact the place i argue that i did try but it redirext me there . I got hang up becaus i told him that was not proffesional service et was angry and he hang up after yelling something . The way he did it i can tell that the call service is not in canada or united state .. i did used ur service insted of asking a friend to borrow is trailer . I tought for the price was not worth asking ... NEVER AGAIN UHAUL . if u ask why ... after 20 min on line i got hang up ... u make me lost 10 $ ( 20min of my time ) to hang up on a client that tried to close is contract ... tell that guys . That a client can chose beetwen uhaul . Reno depot . And so many other buisness to rent from ... he is the voic3 of uhaul when ilhe talk to people ... and the job he did was awfull .

MARC D. 
Rating:
5.0

Customer did not leave a comment.

PATRICE L. 
Rating:
5.0

Everything was perfect.

Mario G. 
Rating:
5.0

Customer did not leave a comment.

Roger T.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Moreno B. 
Rating:
4.0

Tous les employés portaient un masque et respectaient les règles sanitaires exigées à cause de la COVID-19... SAUF LE PATRON qui se promène allègrement sans masque. B. Bonin

BERNARD B. 
Rating:
2.0

The service delay was so slow, it took 1 hours to pick up the trailer.

ERIC D. 
Rating:
4.0

Customer did not leave a comment.

FRANCOIS G. 
Rating:
5.0

Customer did not leave a comment.

PIERRE D. 
Rating:
5.0

Customer did not leave a comment.

REAL G. 
Rating:
3.0

The advance track warning light and ABS light came on just as I was leaving for a 2800 km drive to Florida. Had to make a stop in Boisbriand, wait for the store to open, the gentleman made a few tests, proposed to switch trucks which was impossible since it was loaded up and my hotels were reserved in the US. I was told that it was my decision to either wait for him to send the truck to a Ford dealer or leave for my travel. I was very worried during my trip as the light would come on and off multiple times. I was not even offered a rebate of any sort by Uhaul and this was a very expensive rental ~$3100

Guy M. 
Rating:
5.0

Français courriel

PIERRE D. 
Rating:
1.0

I cannot rate this location because my experience was completely unacceptable. I reserved on-line 3 months prior to my move. I received a call the day before, telling me they had no 20' truck for me to pick up at that time. My reservation was for 8:00, I was located in D.D.O., I had movers at my house to help me at that time. I never arranged to pick up in Boisbriand. I could only pick up the truck at 3:00! When I received the call, I had to hold for approx. 30 minutes until the young lady could FIND me a truck (which ended up being a 15' truck, that I had to go get in Boisbriand). I had to scramble to find friends to help me bring 9 car loads, because I LOST my movers and the truck was too small. I WILL NEVER USE THIS SERVICE AGAIN, AND I SHOULD NOT HAVE BEEN CHARGED A SINGLE DIME FOR THIS NIGHTMARE!

MARY ANN MACRURY M. 
Rating:
3.0

L'attente était beaucoup trop longue, j'ai eu le camion que j'avais réservé quelques jours avant plus d'une heure en retard.

MELLISSA R. 
Rating:
4.0

Customer did not leave a comment.

ROBERT D. 
Rating:
4.0

The process is quicker and easier than I would have guessed and not all that expensive. I am very satisfied. I will rent again soon.

MICHAEL R. 
Rating:
2.0

J'avais fait la reservation pour un local de 10' X 10' mais il n'était pas disponible. Ont m'as offert 2 unités de 5 x 10. Cela ne me convient pas, car c'est plus complexe de rangé tout mon matériel ET surtout que je suis obligé d'acheter 2 cadenas ! Ce n'est pas le problème du locataire si vous n'avez pas vérifier vos disponibilité. et vous devriez être imputable pour votre manque de transparence,

Benoit D.  |  First Impressions 
Rating:
5.0

The staff was amazing, despite a very hard day, they provide a great service always smiling and positivw! They deserve a raise!!

MAIKEL M. 
Rating:
5.0

Customer did not leave a comment.

JACQUES A.  |  Overall Experience 
Rating:
5.0

Comment réserver ma place pour l'automne prochain pour mon vr de 25' merci.

rejean l.  |  Overall Experience 
Rating:
2.0

L'équipe fait de son mieux mais l'attente est interminable. 45 minutes même en ayant fait une reservation.

BENOIT D. 
Rating:
5.0

Customer did not leave a comment.

STEPHANE C. 
Rating:
5.0

Customer did not leave a comment.

ALAIN T. 
Rating:
1.0

Customer did not leave a comment.

YVES R. 
Rating:
1.0

Customer did not leave a comment.

ALEXANDRE D. 
Rating:
4.0

Beaucoup d'équipement disponible, beaucoup de fournitures en lien avec le déménagement comme des boîtes et enveloppe de toutes sortes. Par contre l'endroit est victime de sa popularité avec une plus longue attente pour prendre possession de notre réservation. Mais le personnel est courtois.

BRUNO P. 
Rating:
2.0

Trop de temps perdu a la location du vendredi pm . Attendre 1 heure pour une remorque c est vraiment trop long ! Le retour a été excellent rapide et efficace

STEPHANE D. 
Rating:
5.0

Customer did not leave a comment.

SYLVAIN T. 
Rating:
3.0

Attente interminable à l’accueil pour avoir accès à mon entrepôts. 10 personnes en attentes. Moyenne par client.... 10 minutes!

Jean D.  |  First Impressions 
Rating:
5.0

Très impressionnant! La bâtisse et le fonctionnement était incroyable et il y avait amplement de chariots à notre disposition. L’ascenseur était très grand aussi, ce qui facilite l’entreposage de gros objet!

Paul L.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

PIERRE c.  |  Overall Experience 
Rating:
5.0

J’ai trouvé le personnel courtois et serviable. Merci pour l’aide lors du remisage et la sortie de ma roulotte à sellette.

Nicole B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

carole j.  |  Overall Experience 
Rating:
4.0

Difficile de parler avec le personnel pour obtenir de l'informations. Le système de réservations pour espace VR serait à améliorer grandement. Pourquoi ne pas prendre la réservation pour la prochaine période d'hiver lorsque nous allons sortir notre VR au printemps?

pierre c.  |  Overall Experience 
Rating:
5.0

Merci a Sam gérant de la succursale de Boisbriand et son équipe.

Daniel S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

marcel h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JEAN-FRANCOIS T.  |  Overall Experience 
Rating:
4.0

Difficile de rejoindre le personnel de l’entrepôt au téléphone. Difficile d’avoir un réponse sur un courriel envoyer de notre par

MARCO F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Guy B.  |  First Impressions 
Rating:
1.0

Hello, i am very disappointed with your customer service storage rental in Boisbriand Quebec!. We rented a 6x12 covered trailer on Saturday April 17th and also reserved a 5x9x10 storage unit. We were told that we would receive a month free Storage Rental. To my surprised, WE DID NOT. As we were waiting for out trailer to arrive, we decided to do the paper work for the storage, so we would not waste any time. Due to us renting out the storage first, we did not receive our month free storage. We were NOT informed that we needed to rent out the trailer first, then the storage to receive the month free. If we did, we would have waited to fill in the papers for the storage. Today, after only 6 DAYS of rental, we tried to get some sort of money back from the storage. The same person who services us last weekend said that we were locked in for the month.... I explained that we DID not get the month free.... He explained that we needed to rent out the trailer before the storage.... He said, he had explained this to US! WHICH HE DID NOT SINCE WE WOULD HAVE DONE THINGS IN THE REVERSE. A free rental was very much interesting, and would not have moved our stuff if the service at this uhaul was professional and honest. We seem to be disrupting him in his JOB! There were NO service NO explanation Very disappointed in Boisbriand U-Haul and will NEVER go to this u-haul AGAIN Very ANGRY Customer Suzanne Charbonneau Client #- 849073-103468-21504

Suzanne C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Fancois B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

pierre d.  |  Overall Experience 
Rating:
2.0

I was promised a month free.... It was NOT given to me... Cause i rented out the storage area, 30 minutes before the trailer, it was not given to me.... I will NOT be staying....

Suzanne C.  |  First Impressions 
Rating:
5.0

Merci et a l'an prochain

Stéphane G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

real O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Louise P.  |  Overall Experience 
Rating:
5.0

Personnel courtois et dévoué.

claude c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Abdoul Hamidy B.  |  First Impressions 
Rating:
5.0

C’est d’une propreté incroyable et le personnel est excellent et courtois. Le meilleur choix que nous pouvions faire merci et bravo !

MARC A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patrice N.  |  Overall Experience 
Rating:
5.0

Le service à la clientèle est très bon, les gens sont très aimables. Les entrepôts sont très propres et sécuritaires. Rien à redire. J’ai eu de la difficulté la première tentative à pénétrer à l’intérieur dans les heures d’accès mais sans l’aide d’un commis. Et j’étais venu avec mes déménageurs malheureusement cette fois-là. Somme toute, je recommande grandement cet établissement et reprendrai sans hésiter leurs services. Merci beaucoup à vous

nadia T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BENOIT L.  |  Overall Experience 
Rating:
5.0

Rare que je donne une note parfaite Mais cette place le mérite amplement. Un gros merci à Sam qui rends le tout parfait!!

Francois D.  |  Overall Experience 
Rating:
5.0

Merci du bon service, et, je peux vous assurer qu'en automne prochaine je fais en conscéquence de réserver encore une place chez vous. Passer a vous et a tout vôtres personels, un agréable été. Jean-Pierre

jean-pierre l.  |  Overall Experience 
Rating:
5.0

Merci à l'équipe de Sam ! A l'an Prochain

LIONEL d.  |  Overall Experience 
Rating:
5.0

Thart’s the third time i use your services and every time everything was rapid and perfect. Thanks L.Ouellet

LOUISE O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

francis l.  |  Overall Experience 
Rating:
5.0

Excellente disponibilité des agents Merci pour le bon service À l’année prochaine Denis Bouffard

DENIS B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

les services m.  |  Overall Experience 
Rating:
5.0

Impeccable... c est notre première expérience chez vous, espace très propre et personnelle courtois nous sommes très satisfait et a l automne prochain nous souhaitons relouer l espace merci beaucoup Yolande

Yolande R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DANNY g.  |  Overall Experience 
Rating:
4.0

Très difficile de communiqué avec un employé pour avoir de l'information par téléphone directement à boisbriand. Une journée j'ai fait 39 tentatives !!

Josee Z.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sandra P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Martin D.  |  Overall Experience 
Rating:
5.0

I've seen other storage units. But i must say yours is the cleanest. Wide allies and the doors to each unit go ip and down easly. I feel like the thing I will put in your facility will be safe.

SHARON M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

robert G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRIAN B.  |  First Impressions 
Rating:
5.0

super comme entrepot tres securitaire et professionnel

NATHALIE B.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Sebastien P.  |  Overall Experience 
Rating:
5.0

le commis a ete deligent et serviable. tres satisfait.

ANTHONY S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rejean C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sebastien m.  |  First Impressions 
Rating:
5.0

Merci au gérant. Très bon service, je vais apporter du gateau au fromage la prochaine fois.

Pierre D.  |  First Impressions 
Rating:
5.0

excellent

MICHEL S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ADOLPH H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Renee G G.  |  First Impressions 
Rating:
1.0

Unfortunately I am very dissatisfied and it is all due to your Manager and his staff. They are not provided sufficient information, they are not proactive and look and behave like they are totally bored of their job. It took me 10 mins to open my storage and 15 to close it. The lock is not working properly and even if I am calling them, I am unsure they will do something. This is a great facility, too bad you are providing such a bad service!

france s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mikael S.  |  Overall Experience 
Rating:
5.0

Très bons service, les commis ont été compétents et serviables. Location du camion efficace, les espaces d'entreposage d'une propreté exemplaire. 5 étoiles !!!

Daniel G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Costa G.  |  Overall Experience 
Rating:
5.0

Thanks

Vladimir M.  |  First Impressions 
Rating:
5.0

Tres propre bien situé paisible et ultra pratique.

Yannick G.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Lise D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michel l.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

julie l.  |  Overall Experience 
Rating:
5.0

Le gérant est super professionnel et agréable

sylvain l.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROLLAND L.  |  First Impressions 
Rating:
4.0

My locker location didn’t seem to have a motion sensor so I spent my time accessing it with lower lighting. Maybe adjust it for the future. Other than that, everyone was top.

dan s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NICOLAS K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

claude d.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CLAUDE T.  |  First Impressions 
Rating:
5.0

J'ai adoré les entrepôts, le personnel et la propriété des lieux. Je recommande U-HAUL. Ils sont disponibles et ont des solutions a tous nos problèmes. Merci beaucoup

denis l.  |  Overall Experience 
Rating:
4.0

Ce serait bien si les heures d'accès étaient plus longues.

Lise D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jaCques d.  |  First Impressions 
Rating:
1.0

Mauvais service. La grandeur de mon espace de rangement devait être de 5 x 7 mais après verification il mesure seulement 5 x 6. Mais aucune réduction de prix. Très déçu. Je ne ferai plus jamais affaire avec vous. Les portes ne s’ouvrent pas automatiquement après les heures. . En forçant la porte il est possible d’entrer. J’ai quitté pour louer ailleurs. Là où le client est important.

Johanne D.  |  Overall Experience 
Rating:
4.0

Tout est correct, seul problème dans mon unité d’entreposage il y un fil electrique qui coince dans la porte

Patrick B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Francois D.  |  First Impressions 
Rating:
3.0

Casi impossible d’avoir la ligne au téléphone Attente énorme pour service sur place

Yann l.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BENOIT L.  |  First Impressions 
Rating:
5.0

Personnel poli, serviable et accueillant. Entrepôt propre et bien rangé.

DENIS B.  |  First Impressions 
Rating:
5.0

Seul petit point à améliorer le suivi des appels(messages) et des courriels.

LIONEL d.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

rejean l.  |  First Impressions 
Rating:
3.0

J'avais un Rendez-vous mais celui-ci ne semblais pas inscrit. Une chance la personne au comptoir a été serviable, mais il manque définitivement de personnel à cet endroit. Deux personnes en tout temps serait un prérequis pour le service client et aussi la sécurité de votre personnel.

serge t.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

pierre c.  |  First Impressions 
Rating:
5.0

Clean, great access, easy access, easy to use, good service from representative at desk. A+

John B.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

claude v.  |  First Impressions 
Rating:
3.0

Vous devriez demander toutes vos questions sur votre formulaire. J'ai passé 45 minutes ( a part attendre mon tour, même si j'avais un rendez-vous) dans le bureau pour compléter avec votre agent un formulaire qui demande 2 numéros de téléphone a par le mien, en plus de l'adresse de la 3e personne. Je ne transporte pas mon carnet d'adresse avec moi. Ceci aurait pu être éviter et surtout être moins long si vous aviez demander tout cela a l'avance sur papier ou au téléphone. Pas très organisé.

MARIO M.  |  First Impressions 
Rating:
5.0

Service was a bit slow but considering the Covid maybe uhaul is understaffed or employees are overwhelmed with work, I was expecting service being slow, it's like this everywhere so no worries still very much satisfied.

DANNY g.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DANIEL M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JACQUES A.  |  First Impressions 
Rating:
5.0

Thank you for the kind and patient personnel. Jp

jean-pierre l.  |  First Impressions 
Rating:
5.0

salut belle mention pour Sam Chavrette extrêmement professionnel

jocelyn p.  |  First Impressions 
Rating:
3.0

Mon entrepôt est au deuxième étage Aucune façon de garder l’ascenseur ouvert pendant le chargement et pendant le chargement. L’employée était fâchée car j’ai retenu la porte et quelqu’un attendait en haut pour descendre. Le temps à la réception était long et mes déménageurs attendaient de savoir où apporter les choses à 150$ de l’heure cela aurait pu être fait à l’avance (enregistrement) aussi pas de documents écrits pour les heures d’ouvertures. L’employé disait qu’il en restait plus. Un seul employé à la réception qui recevait les appels et servaient les clients

JOLIANE A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JEAN GUY T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessica C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stéphane G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gilles L.  |  First Impressions 
Rating:
4.0

Pas de purel La grande porte n’ouvre pas; lorsqu’il n’y a pas d’employé et c’est vraiment problematique

Sebastien P.  |  Overall Experience 
Rating:
5.0

Très propres et accessible

Jean J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Louise P.  |  First Impressions 
Rating:
5.0

Service rapide, courtois, efficace.

Chantal N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PIERRE c.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sylvie d.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Succesion R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mario D.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

chopi abwa c.  |  Overall Experience 
Rating:
5.0

Very good service

MATHIEU V.  |  First Impressions 
Rating:
5.0

Le responsable, Sam Charrette excellent.. Merci

michel l.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tony M.  |  First Impressions 
Rating:
5.0

M. Sam Chavrette votre gérant fait un excellent travail.

Gilles G.  |  First Impressions 
Rating:
5.0

Merci Sam Chavrette pour un accueil super sympathique et professionnel, Un employé qui représente très bien la compagnie, bravo et au plaisir

Benoit F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

marc d.  |  First Impressions 
Rating:
5.0

Propreté, accueil, personnel sympathique, et soucieux de notre bien-être. Je suis heureux d'avoir été dirigé vers votre endroit par notre ami.

Guimond B.  |  First Impressions 
Rating:
3.0

La formule pour payer (''pay through'') sur le site web est vraiment contre-intuitive. Je comprend qu'on paie le mois à venir, mais le système devrait se faire plus facilement.

alexandre h.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

julie l.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

robert d.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gennevieve J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephanie R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christopher james D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANNIE G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lesly S.  |  First Impressions 
Rating:
5.0

fast friendly service and they followed all the covid precautions

regerio j.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

NATHALIE B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Celine j.  |  Overall Experience 
Rating:
2.0

We arrived and despite having a confirmation email, the employee couldn’t find our reservation. The employee at the counter was rude and impatient. We had to ask him if we were bothering him as he didn’t seem to want to help us at all. We ended up having to make a new reservation. It was not a great experience. Despite so many available lockers closer to the door, the employee him gave us the one that was the furthest away from the door. The facility is nice though.

Annie P.  |  First Impressions 
Rating:
5.0

Quick and easy checkout. Great service at this location

Clifford R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michel W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RONALD L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rony Z.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

pierre d.  |  Overall Experience 
Rating:
4.0

Vous auriez eu une note excellent si ce sondage aurait été en français . Heureusement les employés ont été extrêmement gentils à chaque fois que nous les avons rencontrés. Merci Bonne semaine à tous. Christine Beaudette ( celle qui payait) pour ma fille Maxine Paradis

Maxine P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel L.  |  Overall Experience 
Rating:
5.0

I especially wish to inform you of the excellent work by Sam Chavrette which as been very helpful and did a great job !I plan to have the pleasure of staying in your garage for the 2020/21 season for sure !

Gilles G.  |  Overall Experience 
Rating:
5.0

Tout est conforme à ce que j’ai commandé sur le site internet, j’ai déjà fait la location d’un camion et le service a été aussi bon.

Marc G.  |  First Impressions 
Rating:
2.0

La personne nouvellement employée au service à la clientèle devrait recevoir une meilleure formation. Du debut jusqu’à la fin X 2 visites est incompétente. Par chance, d’autres employés ont sauvés le tout.

Marie-eve C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Luc R.  |  First Impressions 
Rating:
5.0

Place was very busy and with social distancing, staff was working hard. Great service by everyone

Clifford R.  |  First Impressions 
Rating:
5.0

Awsome team, clean, good price !! Thank you so much for this experience!!

Jean Francois B.  |  First Impressions 
Rating:
1.0

Vraiment très déçue et très mécontente! Je suis finalement reparti sans mon entrepôt puisque que l’information donnée lors de la réservation n’était pas suposement pas la bonne! Pourtant, même avec mes nombreux numéros de réservation les employés non pas été en mesure de remplir ma demande et de m’offrir mon casier gratuitement avec la location de 2 remorques que j’ai fait. malgres l’es nombreuses affiches en magasin stipulant la promotion je n’y ai pas eu droit. Je me retrouve donc sans entrepôt à 1 semaine de mon déménagement Et ce après avoir passé plus de 2h sur place a essayé de comprendre le comportement et les agissements de vos employés sur place. Aucun professionnalisme de la part des 2 employés en 6 ans d’expériences au service à la clientèle ce fut ma pire expérience client à vie ! Je suis encore choqué de la façon dont les employés ont gérer et traité la situation. Manque de respect total envers le client et ce même si j’ai été courtoise malgré les nombreuses erreurs, manque de jugement et de respect de la part des employés sur place. Un manque d’effectif ainsi qu’une ecoeurantrie face aux clients ce fait ressentir dès notre arrivé ! Les employés ce lance la balle et nous démontre clairement qu’il ne veulent pas s’occuper de nous. Je ne recommanderai en aucun cas cette succursale et je songe même à tout annulé mes services prochains avec Uhaul par peur de revivre la même situation vécu en succursale le jour de mon déménagement. Ce n’est pas parce que nous sommes en période de déménagement que le client doit être traité ainsi ! Je ferai une plainte officiel au directeur de succursale directement.

sabrina m.  |  Overall Experience 
Rating:
5.0

Excellent!!!

Denis T.  |  First Impressions 
Rating:
1.0

Je ne jamais été capable de faire le Check-in en ligne comme le préposé m’a proposé de le faire si on arrivais après l’heure de fermeture. Service à la clientèle du bureau chef se fou des clients et ne font que transférer les appels à quelqu’un d’aussi incompétent que le précédent. Après 1h au téléphone j’ai du rebrousser chemin avec mon chargement de meuble et refaire encore 2h de route pour rien et revenir le lendemain. Une fois de retour, ils ont ouvert un deuxième contrat au lieu de prendre celui existant. Je me retrouvais donc avec deux locations au lieu de une. Je ne vous raconte même pas les problèmes avec le camion (qui ne sont pas encore réglé d’ailleurs). Plus jamais U-Haul

Felix P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

claude v.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

eric v.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Christian B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Gary K.  |  First Impressions 
Rating:
5.0

Great service from Sam and Sophie. Fantastic all around. Thank you for everything!

Cary W.  |  Overall Experience 
Rating:
4.0

N/A

Pierre L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessica G.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Marc Antoine B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Roger T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joel P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

claude b.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

VICHITTARA K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bruno G.  |  Overall Experience 
Rating:
5.0

accueillis par le gérant pour louer un entrepôt et tout fut parfait du début à la fin.

Nathalie S.  |  First Impressions 
Rating:
5.0

Keep up the good work.

DANY G.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

sonia d.  |  Overall Experience 
Rating:
5.0

Sam Chavrette the manager at Boisbriand is always polite , helpfull and handy. Hope to still be able to have a spot next year to store my motorhome to your facilities.

Jean Luc F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

denis b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

robert M.  |  First Impressions 
Rating:
5.0

Excellent du gérant Sam toujours à mon écoute

alexandre s.  |  Overall Experience 
Rating:
5.0

J aurais aimé les communiqué en français de la part de votre bureau chef

real O.  |  Overall Experience 
Rating:
1.0

The service delivered by the staff was very bad. No respect for appointment and service. I don’t understand Way you keep your staff and manager.

Louis D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Normand S.  |  Overall Experience 
Rating:
4.0

Très difficile de réussir à parler à quelqu’un les délais sont extrêmes et planifier l’emplacement en fonction de la sortie prévu peut-être une annexe dans le contrat mais le directeur Sam a géré de façon professionnelle

jocelyn p.  |  Overall Experience 
Rating:
4.0

Unable to reach by phone.

Simon B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Julien L.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Sylvain B.  |  First Impressions 
Rating:
5.0

Tanks specialy To the manager Sam and To Sophie shopworkers.

robert b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

pierre e.  |  First Impressions 
Rating:
1.0

I have never been so upset with a company. We understand COVID has put a strain on things but this is why we made a reservation. We booked a spot to park our trailer for a job that was postponed in Montreal. We called 2 days before so we knew we were taken care of and even picked a place that was 30 mins away to make it work with you all. Very happy at this point. We had to rent a special truck to get our trailer from the site to the UHaul, costing $300 extra and I paid my men hours to go do all of this. When we got to the UHaul to check in they, charged us, had us wait, told us to follow them to the back to park it. When we got back there they said: "Oh sorry we have no more spots, you can't park here." No remorse and basically said sorry, it's too bad. In the end, I wasted over $600 dollars because UHaul did not prepare or organize their space. This is 100% unacceptable and I really hope you will all make it right to a company that already can't afford these tough times. You may call me to fix this issue at 250-558-9617

Jeff R.  |  First Impressions 
Rating:
5.0

Excellent services et tout est super propre !

francois d.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jean-pierre l.  |  Overall Experience 
Rating:
2.0

seulement 1 employé pour toute la bâtisse. ça n'a aucun sens,plus de 2h d'attente pour finir de ce faire servir. bravo à l'employé pour sa patience.

nicolas g.  |  First Impressions 
Rating:
5.0

Friendly and welcoming staff.

Pierre G.  |  Overall Experience 
Rating:
5.0

Très bon service contrairement à ce que j’avais lu les deux personnes avec qui j’ai transigé que ce soit pour la remorque ou la location de l’entreposage tout à fait satisfaite, merci

Nathalie T.  |  First Impressions 
Rating:
2.0

The staff are not friendly and they were to rude in dealing-the customesrs , its sad that a very good and nice establishement hired wrong people to take care of their business.

timothy d.  |  Overall Experience 
Rating:
5.0

VERY GOOD SERVICE

luc s.  |  First Impressions 
Rating:
3.0

Merci

Sonia D.  |  Overall Experience 
Rating:
5.0

Sam was very friendly and courteous.

groupe gmgl m.  |  First Impressions 
Rating:
5.0

Très bon service à toute les fois que j y vais pour mais location et mon entreposage

alexandre s.  |  First Impressions 
Rating:
5.0

Facile d’accès, bon service

brigitte l.  |  First Impressions 
Rating:
5.0

Excellent service from a friendly and knowledgeable staff throughout the whole moving & storage process. Very clean, well equipped facility. No surprises or problems.

David F.  |  First Impressions 
Rating:
4.0

Bonne expérience en général. Le seul point négatif vient soit du personnel ou votre système informatique. Tout semble compliqué et long.

pierre c.  |  Overall Experience 
Rating:
5.0

Great service from all employees I had to deal with.

stephan p.  |  Overall Experience 
Rating:
5.0

Vert good manager

ALAIN L.  |  Overall Experience 
Rating:
2.0

It was close and clean but huge miscommunication of information on many occasions. Accessing my storage was never smooth. I am very happy I do not have to deal with this facility anymore.

patrizia l.  |  Overall Experience 
Rating:
4.0

The manager is excellent. There is a female employee who acts as if she couldn't care less to be there...

jacqueline l.  |  Overall Experience 
Rating:
5.0

Great service and the installation was exactly what I expected for !

Audrey R.  |  Overall Experience 
Rating:
5.0

Service 10 étoiles !!

David L.  |  Overall Experience 
Rating:
5.0

Perfect

Avantage S.  |  First Impressions 
Rating:
5.0

Excellent service

chantal g.  |  Overall Experience 
Rating:
5.0

Very good service everytime we wen there Thank you

sylvie c.  |  Overall Experience 
Rating:
3.0

Waited almost 1h30 before getting some help, once getting To the locker it was lock bad to est another 45min .

Celine j.  |  First Impressions 
Rating:
4.0

Very impressed by professionalism and preparedness of the staff. Great facility!

FRANK N.  |  First Impressions 
Rating:
5.0

Bon service et personnel à l’écoute

David L.  |  First Impressions 
Rating:
4.0

Entrepôt super propre. Facile d’accès. Excellent personnel

Marc C.  |  First Impressions 
Rating:
5.0

Service excellent, employés d'une grande amabilité.

Benoît V.  |  Overall Experience 
Rating:
1.0

Pire service à la clientèle... aucune explications concernant la location du camion ou de l’espace de storage. Attente interminable, aucunes explications des frais reliés aux locations.

Fanny B.  |  First Impressions 
Rating:
4.0

a bit short staffed that day.

VICHITTARA K.  |  Overall Experience 
Rating:
5.0

Great service

jonhy c.  |  First Impressions 
Rating:
5.0

Très bon service.

Alain B.  |  Overall Experience 
Rating:
5.0

The employees at the service desk were excellent.

Denise R.  |  Overall Experience 
Rating:
4.0

ACCESS hours for garage only the availability for an employee has to let us into the garage when he is alone in the office

jean peters a.  |  Overall Experience 
Rating:
5.0

Sam service was good and accurate, he is the reason why it is going well at that place Thank you

christian b.  |  Overall Experience 
Rating:
5.0

Very clean , no dust after 5 months in storage

daniel g.  |  Overall Experience 
Rating:
5.0

Thanks

Steeve A.  |  Overall Experience 
Rating:
5.0

Très bon service et explications

Maxine P.  |  First Impressions 
Rating:
5.0

The staff is very efficient in helping to all my demand concerning my problems accessing my locker. They gave me straight answer for the location of the fourgonnette and explained the charges clearly.

marc d.  |  Overall Experience 
Rating:
5.0

Belle expérience mais vous devez faire vos communications en FRANÇAIS et Anglais. Nous sommes au Québec et vos E-mail ne sont qu’en Anglais. Merci de faire les correctifs

Valerie F.  |  Overall Experience 
Rating:
5.0

Very good

Jean Francois B.  |  Overall Experience 
Rating:
5.0

All the staff were very respectful and well advised. I had a great experience being helped by members with a hig level of professionalism. Thumbs up to the manager! Cheers Kane Kramer

KANE K.  |  First Impressions 
Rating:
5.0

Thank you!

nathalie c.  |  Overall Experience 
Rating:
5.0

Crew is very helpfull

Michel L.  |  First Impressions 
Rating:
5.0

Un excellent service par l’employé qui m’a servie. Un local impeccable, des installations très propres. Merci

Denise R.  |  First Impressions 
Rating:
5.0

Friendly and very professional stuff. thanks

AUTO S.  |  Overall Experience 
Rating:
5.0

Excellent service, Nice people

ALAIN L.  |  First Impressions 
Rating:
1.0

From 5 star services to a 1 star service with the new direction in the Boisbriand store. Why only a limit of so many characters for our comment? I have a full page of comments to post.

MARTIN R.  |  Overall Experience 
Rating:
5.0

Good experience

Yves B.  |  Overall Experience 
Rating:
5.0

Hi Tech. Super clean. Helpful personnel.

carl t.  |  First Impressions 
Rating:
5.0

thank you

michel l.  |  Overall Experience 
Rating:
5.0

Service clair. Rapide. Très propre

Sebastien L.  |  First Impressions 
Rating:
5.0

Super service

Renovation sb S.  |  First Impressions 
Rating:
5.0

do you have a french version !!

michel l.  |  Reservation 
Rating:
5.0

Excellent experience

joanne z.  |  Overall Experience 
Rating:
1.0

Je n’ai jamais eu de retour à ma réservation .

Rejean savard m.  |  Reservation 
Rating:
5.0

Excellent Service

Mathieu A.  |  Reservation 
Rating:
5.0

Locaux en excellent état et bon service!

cuisine l.  |  Reservation 
Rating:
5.0

Very friendly staff and very easy to drop off my trailer!

jessica h.  |  Reservation 
Rating:
5.0

Fast service, Clean setup and courteous staff

tony m.  |  Reservation 
Rating:
5.0

Toujours avec un sourire je me suis fait servir. Tous a été fait pour me satisfaire.

marc d.  |  Reservation 
Rating:
5.0

red carpet for me thank you. p.s. this place is so clean i move in with my sleepers.

YVES F.  |  Reservation 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

Back
To Top