Customer Reviews for U-Haul de Dollard-Des Ormeaux - déménagement et entreposage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul de Dollard-Des Ormeaux - déménagement et entreposage

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SAMI A. on

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I have been using this particular location for several years. I had rented a storage space there as well as moving trucks (several occasions) and all my transactions were handled efficiently and professionally. Price is always a factor of course but I did find access to the storage facility a little inconvenient. 24-7 would have been nice.

Alain B. on

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MAHER M. on

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Paul B. on

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Not all damages indicated completely. i got the impression that they hope that we miss the damages so as to make you responsible for them. i walked away feeling that the dealer is not completely upfront. i spent a half hour insisting to mark the vehicule for damages. i returned the vehicule without problem or surcharges due to careful review of vehicule.

isabelle B. on

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Tout était impeccable! Merci!

CONSTANTINE P. on

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When sending emails they should also be in English

Florin M. on

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Michael K. on

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Lynda M. on

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Ragae S. on

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Vous m'avez chargé 20 de plus juste pour vérification de camion à son retour C'est un chargé inacceptable et non raisonnable Et vous n'avez rien dit pour ce charge avant de louer le camion

jennifer L. on

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Graham was helpful and a good communicator. Thank you! I will refer Uhaul and Graham, and will come back when again when I move.

sabrina l. on

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Very efficient, professional, and friendly service. Excellent! Thank you!

Diane M. on

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SERGE L. on

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Le propriétaire ma exiger de nettoyer l'intérieur de la camionnette a cause des traces de mes souliers..Inaceptable, ce n'est pas une limousine que j'ai louer.

john G. on

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JASON Just keep up the excellent service

kenneth G. on

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Linda C. on

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ANDREW S. on

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Great place! Highly recommend it!

Richard V. on

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Frustrating after hours drop off requirements Either get rid of the after hours drop off requirements (contacting UHAUL by cell phone etc.) altogether or provide free in-house wifi with direct access to the exact uhaul web page with CLEAR and SIMPLE instructions. E.G. Returning a vehicle? (click) Type in contract number and we tell you where to aim your camera. ------- (click) Don't ask redundant questions like, Do you have an account, or what's you email and password etc.

IRWIN L. on

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All was great - truck was waiting for me at the door all clean and ready to go.

susan B. on

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Judith C. on

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amgad Y. on

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HUSSEIN K. on

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J'ai loué un camion aujourd'hui pour déménager des affaires personnelles. Durant l'inspection du camion lors de la prise de possession ce matin, on ne m'a jamais expliqué que je n'avais pas le droit d'entrer le camion dans mon garage et on n'a jamais pris le temps de faire l'inspection du toit du véhicule. Lors du retour de camion, on me dit que les "pin" jaune sur le toit sont brisés et je dois payer pour la réparation des égratignures sur le toit. Je n'ai aucune idée si les égratignures étaient déjà là où non, l'inspection n'ayant jamais été fait le matin ... le tout m'a coûté un 200$ que je n'avait jamais prévu. Pourtant je loue un entrepôt depuis 2 mois avec vous et il me reste un autre 4 à 5 mois d'entreposage . Plutôt décevant comme expérience. On s'en souviendera la prochaine fois ...

john G. on

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Keep up the excellent service

Jia Hua C. on

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I was called in for a dent in the roof at the end of the day where I rented a truck to pick up a sofa. I explained that is wasnt by me and Jason was very nice and understanding. I only took 2 boulevards and a highway, there was no possibility for it to hit anything low. Plus it was lied-down sofa inside. Jason told Gerald who inspected the truck with me about the situation and Gerald vouched for me since we inspected the truck together upon return. Both are very honest and friendly gentlemen. I would come back and rent their service again for sure!

ali E. on

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The smell of the inside track was horrible!! Make sure you clean

Craig H. on

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Bogdan F. on

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STEFAN M. on

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Krikor T. on

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Deborah M. on

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Nothing. Service was great and staff was pleasant and helpful.

Alexandre R. on

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ABDULBASET S. on

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Agent was not friendly at all

Jean G. on

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Réservation à 8:30 boul Pierrefonds a 24 hrs changement pour 65 Brunswick’s nous avions prévue de gens pour nous aider le kilométrage avait été calculé à partir de Pierrefonds

karen b. on

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The manager and team are amazing !!! Recommended uhaul to others and they are happy as well

glen l. on

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Convenient and close Would not recommend for long term. Prices are too high.

Christine R. on

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Very clean & convenient. Front office a pleasure to deal with.

RENA P. on

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Received good service. Better access to garbage/disposal would be a convenience.

vasiliki k. on

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The facilities were always clean and proper. The staff was always helpful when needed. Thank you

judith b. on

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no

Nour A. on

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Ghassan Akache was amazing. He understands customer service and knows how to gain long term customers. Keep up the good work !

Janet B. on

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everything was great and very friendly staff. pricing a little high. should have deals for renting multiple months. thanks

NYOTA M. on

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Beside the closing hours everything else was perfect

SUO L. on

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I rented the storage for one year one month free for one year lease. You overcharged me one month rent . I will renew another one more year contract with same conditions . Thanks

isabelle b. on

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It was perfect for me and everyone were very competent. Thank you!

liv s. on

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Very accommodating for unusual request

alain z. on

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jai eu un excellent service et support de cette gerance

deborah C. on

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It was a little bit expensive though.

elizabeth r. on

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Everything was fine.