rented a 15 foot truck, and while in use, I left the emergency lights on for one hour...when I tried to start the vehicle, the battery was dead. After I called them to see if I could get some assistance, the manager told me it was common to burn out the battery if you leave the emergency lights on...that's a lie. Only a battery with low life and poor maintenance would that be the case. A 12 volt battery can last hours with car lights on, not to mention emergency lights. I wasted an additional two hours of my time trying to get a friend/family to boost the truck. Not only did the manager not help at all, he provided no assistance of any kind, blaming me and telling me I should call a mechanic and pay for it myself. On top of all that, when I finally got back there, he blamed me in front of the next customer(who was waiting) for being late! He fully charged me and did not apologize once. Extremely unprofessional, I would avoid at all cost.
Trailer Rental & Towing in Dollard-Des-Ormeaux, QC at U-Haul de Dollard-Des Ormeaux - déménagement et entreposage
Moving to or from Dollard-Des-Ormeaux, QC? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Dollard-Des-Ormeaux, QC H9B2N4 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Dollard-Des-Ormeaux, QC
Cargo trailers in Dollard-Des-Ormeaux, QC are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul de Dollard-Des Ormeaux - déménagement et entreposage!
Utility trailers are perfect for towing large or oversize cargo in Dollard-Des-Ormeaux, QC H9B2N4. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul de Dollard-Des Ormeaux - déménagement et entreposage provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Dollard-Des-Ormeaux, QC and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Dollard-Des-Ormeaux, QC online today!
Trailer and Towing Supplies
The communication between locations and HQ. My truck wasn't ready at the time I got there for the first place and then I needed to go to two others place to finally got my truck because I couldn't make a one way trip with my truck ate thte first place. I lost 2h30 that day. but the last place was alright, nmo problem.
would not rent from that location again, customer service to u haul customers is very poor
The attendent was really efficient, fast and friendly.
There was not used cargo vans on St. Jacques close to my place. I need it to pay more for the service, because the pick up distance was at Dollard Des Ormeaux. I don't think it is a fair!
The guy told me to come back before 9pm if I wanted to do the checkout with him. I got there at 8h30pm and nobody was there so I had to spend another half an hour taking pictures ect in the cold, parking safely ...ect
Needs faster and more courteous service. It took almost 30 minutes to rent the truck. The u-haul rep was explaining basic things like having a driver's license on me , as if I was a teenager... taking all his time. On return I had to wait 20 minutes for someone to show up at the counter... and when told that I was waiting for a long time, he said "I know" without apologizing. Good trucks but poor customer service.
Staff were rude i was told one client in at a time which is fine of course but then when i am in the next person was allowed to walk in behind me and shop around we did everything on line to have a speedy check in but we had to do it all over again at the counter - staff were rude when i asked why - i was told that s how it is and if i dont like it to leave we have rented u haul three times in the last couple of months the best location service was on the 13 highway have a good day
There was no electricity at the location but by switching the rental to a mobile pickup, I was able to pickup my truck with no problem. You guys have an amazing mobile pickup /drop-off experience.
Great service from everyone at this location in DDO. All staff members were courteous and helpful.
I did not see disinfectant for the hands at entrance. This is to prevent COVID-19. Thanks.
Good points: - Clean vehicle, worked as intended Weak points: - Typical cash grab, the $19.95 rental ended up costing me $124, including $25 charge for "end of rental processing fee" because I didn't use the app to check in the vehicle upon my return (I had 0 idea that this was required, and was never informed, nor was it on any document i signed... i checked). Wrote to the branch, no response. - Gas tank said full, but I don't think this was actually the case. I drove 83kms and needed to fill up 26.32L of fuel lmao. I doubt the van is 3L/100km.... Something fishy about this whole thing. Overall, as a first-time experience using U-Haul for my move, I would not recommend. It's a shame too because I still need to rent vans for at least 3 more weekends to complete the move and this place is conveniently located. But $19.95 advertised to $124 charged is just outrageous
We rented 24 pads, but only received 12. Didn't realize this until going to return as we didn't count them as we were using them. Lesson learned. Still waiting to see if I will be charged. There was a small fuel spill in the cargo bay. The store employees didn't seem to think this was an issue. Unfortunately it would be if it soaked into my boxes! A slight attitude adjustment needed on the part of one employee as he was somewhat impatient with my concerns.
At the door there is a huge sign saying 'we wear masks here', inside, 2/3 people didn't have masks.
Nothing keep it up guys.
your mobile app pick up needs improvement it took me almost 45 minutes to get approved because either the app was not working or the web link was not working and after that my selfie was not clear ( what do you expect at 5 am to have sunlight) and than to phone my alternate contact who is my wife at 5h30 am when she was sleeping with our 4 month old... and after to ask for my passport even though i have provided with my driving licence finaly i found a friend who was up at 5h30 am to be able to answer ... this was crazy experience and i will not repeat it i prefer to wait until location is open
Better and nicer service
nothing, everything was perfect :)
Excellent service, I'd highly recommend.
Please inform the customer to expect a text message asking them to accept the condition of the vehicle. I did not see this message until after I drove off the lot.
I had added blankets to my order, I had to get them from a rep. I would have liked to find them in the truck instead.
Pick up was a bit far from my place
The U Haul app doesn't work well for a smooth pick up and drop off through the app.
The vehicle that I needed and oil change, had soft breaks. Also none of the staff wore PPE inside the office. Not cool.