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Kemp LanfordCustomer Reviews for U-Haul Moving & Storage at 67th & Bell
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was there before, this time close due to after hours
Juan WayasLooked as if container had been dropped. Container handled carelessly.
Susan FrostSame as above, very easy, thank you
Ralph GreaigFirst I would highly recommend them and if we ever need a moving company we would use them. Drop-off and pick-up were great, staff did an excellent job on placement and communication during the move. We were there for the placement of the pods on drop off and delivery, but when they picked up, we did not have to be there. We packed our own stuff in 2 full shipping pods and did not use their moving services.
Anthony RockThanks ez move
Theodore FowlerPro Hitch experts are well trained.
Raven RowleyGreat job. Love it and can't wait to use the new hitch. Thanks Dante!
Lance FrederiksenEveryone was very helpful and nice.
Mike TracyNothing ! We had a great experience and it was so EASY ! Staff was wonderful 😃
Amy LiebertCustomer waiting area/seating needed.
Patrick DylStore manager Dante I think was his name was so pleasant and knowledgable. I was quickly on my way after checking in. I’ll definitely be back!
William MaierWork on there computer system
Emmitt LoveladyGreat customer service. Thank you!
Ann Hernandez | Overall ExperienceMy only negative was that I drove the uhaul 14 miles total and they charged me $25 for 5 gallons of gas. There is no way the gas mileage was that bad. Also we told them we didn’t want a dolly. There was one already loaded in the uhaul. We left it and they charged us for it.
Jamie MunsterI'm hoping that I get reimbursed for the days I didn't need the trailer, I paid for three, and returned it in two... Overall the experience was great!
Bruce BuhmanThe team at this location was fantastic. The GM Dante is great, an absolute joy to work with him and his team. Best experience I have had and they made it all incredibly easy.
Colin Doherty3 people talked to me before the actual person that checks things in came around. Nobody else could check-in. The lady kept stocking shelves before helping me.
George BoyceSo I will say that overall this location is actually very very good. I’ve been with U-Haul for a long time and I have to say overall I’m not a happy camper with U-Haul this time utilize their help with movers and after booking 10 hours with the first set of two people I got exactly one truckload done with a distance of about 5 miles left me hanging halfway in the middle of one job I spent the weekend paying for a truck waiting on another set of movers, I have to say these movers although they did get the job done. They did a bunch of stuff very well. Some improvement. My only complaint on this journey was not the actual location but U-Haul policy actually charge me to utilize a U-Haul at $70 a day to sit in my driveway , because the people that they outsource their moving moving service, we’re not very very professional
bryan k koerlinEverything went great! I also used your service for movers which was a lifesaver! Great service, the movers I got were awesome! Thank you
Moses HeraldezDante S. went above and beyond customer service. The trailer we rented became detached when we were only literally 2min away from the Uhaul at 6544 W Bell Rd Glendale AZ, 85308. We were waiting for roadside assistance that was 30min away. Suprisingly, Mr. Dante S. came out to help us out which was a great save. Mr. Dante S. if you are able to read this, we are grateful for your kind and awesome heart - words alone cannot express our deepest gratitude in helping us out in a tight situation.
Alex ResonableDante went above and beyond with customer service
Shane TryonReps very friendly and informative, smooth experience no issues. Karen was very helpful and friendly, made me feel at ease.
Norma CarranzaToo long of a wait.
Jeff STEMPSKIDillon and Karen provide excellent customer service. We have rented with Uhaul before and we keep coming back to this location because Dillon and Karen go the extra mile to make sure customers have a positive experience at Uhaul. Thank you Dillon and Karen for always making our experiences with Uhaul fast, easy, and efficient.
Holly FALLUCCAHired moving help in Glendale and one of my boxes was crushed from poor loading
Hank Churchlooking good
Neal GierNothing. Already provides outstanding customer service.
VICTOR HAWKINSThe staff there are absolutely nice and friendly.. It seems they have a well oiled machine.
Daniel Troncone | Overall ExperienceI do not have any comments, the guys in the shop were very friendly and my wait was minimal, the truck I picked up was brand new. So all in all I am a happy Uhaul customer.
Brian HulbertGreat service. Crew very professional, friendly, and efficient. Highly recommend. Thank everyone from the great communication, picking up and delivery of Uboxes. Couldn't get any better than this.
Robert BatesThere was only one person at the desk answering phones and helping two lines worth of people waiting. This resulted in our pickup being 30 minutes later than we booked, which shortened our rental time by 1/2 hour. Adjustments to return time should be made for this kind of wait.
WENDY TRAKESEverything went well with the rental of a 6'x12' open trailer. I was very pleasantly surprised to find it was not a requirement to wash it of after a trip to the dump on a very hectic, stressful day.
Don crippenStaff was great and the vehicle was clean however it did not ride gentle in the slightest and it felt like the engine could give out at any moment.
Ry'n NabeehExcellent from start to finish
Patrick OdonnellInform the customer to return the vehicle under the awning as that is where returns are done and not inside when picking up the vehicle. Dante did not inform me of this process which caused a delay when I returned the truck. He was also not very friendly when I was picking up the truck.
Charlene TowerCustomer Service needs to improve. When I picked up my truck lady behind the counter was on the phone and then when she ended the call, she complained excessively about being off the clock and having to continue working. I was made to feel like I was a major inconvenience to her and she was annoyed by my presence because she was off the clock. Her negative attitude and complaining was not appropriate. Then, my conversation with John after I returned my truck was not the most helpful. My garage door opener was left on the.Passenger side visor. I called immediately when I got home and realized I couldn’t get into my house. I knew that was exactly where I left it, because I saw it there just as we were leaving to return the truck. I wanted to retrieve it before we left my house and the door was locked. My son told me he would just give it to me when we got there but he forgot. The conversation with John turned into an unnecessary argument as he was insisting that it was not there, but he didn’t even look because he had already sent the truck out. My problem isn’t that the item was missed on your inspection. My problem was he was adamant that it wasn’t there when I knew it was, and he seemed unwilling to accept that they missed it on the inspection as he stated, “I don’t know what to tell you” and “It isn’t there”. I did thankfully get my opener back.
Margaret KingThe truck that was assigned to me was blocked from exiting by another truck, so I was assigned another truck. The reassignment was completed quickly, but still caused a slight delay.
Frederick PfeiferI really had exceptional service.
Raymond MedinaNo issues!
Thomas BoydGreat staff always helpful. Thank you.
Darlene Phoenix | Overall ExperienceNothing I can think of
Amanda CullenREMOVE THE DOLLY AND BLANKETS. If I needed a dolly I would have rented a dolly. I did rent blankets. The extra ones that I didn't need that came in the box were in the way and wasted valuable space that I could have used for items I was moving, and I was constantly worried that I might accidentally bump into them and break the seal and get charged for them. Those are terrible for the customer. Please ask up front if they are wanted in the truck or not. I would have much preferred them not being in there. Everything else was good.
CHARLES MANNGlad to see UHaul hires women to handle box delivery and pick ups.
paula polhillThe first uhal I went to pick up at 630pm the battery was dead, and the guy behind the counter didn't understand what I was telling him. The after I was returning the uhal they started asking questions about green tags on moving blankets and a dolly, there where no green tags on the dolly or moving blanket. I assume I'll get charged for that anyway
KENNETH RICHMONDGreat service and glad that they had a truck at a great price
Asa KendrickDante is the MAN!!! went way beyond the call of duty to make it "right" for me after a string of recent bad experiences about my move to Arizona - he restored my faith in U-Haul - so thankful for him - he deserves a raise, bonus or any type of recognition you would give to the "best of the best" at U-Haul!!! Sincerely, Steve Mohr slgm70@gmail.com
steve mohr | First ImpressionsWe’ve rented from this location three times this last time was the worst check-in experience ever. The associate AJ was rude, very unprofessional, started helping people behind me in line And even gave me keys to the wrong truck. Fortunately, the manager came outside and found me and corrected the issue, with no hassle. He at least turned this experience around
Samantha IbrahimAll employees are very nice and they go out of their way to make you feel comfortable.
Janet Dightmon | First ImpressionsNo improvement needed - I always rent from this location.
Linda PietruszewiczNo improvements needed - I always rent from this facility.
Linda PietruszewiczGreat experience
Adam Cook | Online Move InExcellent customer service.
Raymond RauThe guy who rang me up at the counter was awesome. But the truck had trash in it from the previous mover and the check engine light was on. I cleaned it out and returned the truck clean with just under a half a tank of gas and still got charged $30? I also pre paid for moving blankets that I never received but was charged for. Terrible experience business wise
Frank DelorioAll went very easy and the people that helped me were very happy to see us come in.
JOSEPH MEEKERThere was mouse droppings in my unit. I hope there is not a problem with mice. I do not want my stuff chewed up.
Angela De Stefano | First ImpressionsDante, the general manager was so patient and accommodating! The staff members, Dylan and Karen were very polite and helpful as well. I will use this U-haul facility again! Remember talk to Dante! He will treat you right!
Leslie Heardy | Overall ExperienceVery helpful an acomidating an nice
Kimberly Elzey | First ImpressionsDente - Excellent!
ROBERT MCCUTCHEN JRDon and John were nice understanding to you on going issues had in and out when I picked it up and at my drop off thank you
PARIS LIDDELLPrices are a bit high. Coupons would be nice. Discounts for Hospital workers/Military would be appreciated.
Laura SpitaleriEverybody was awesome!
James LodgeDante is the man!
Russell Bullock | First ImpressionsI thought the desk employees were very helpful, kind and professional—a very welcoming atmosphere
Cathleen Nelson | Overall ExperienceVery satisfied place say the least.
Joshua Driggs | Overall ExperienceAll staff and online communication services are well accommodating and provide effective and efficient solutions for all customers!
Deanna Sapata | Overall Experienceprice was a bit o high for such a small space
dennis smith | Overall ExperienceDante was awesome. Thanks for all help
SERHAT KONDAKCI | Overall ExperienceShady management practices and lack of communication with contract holders/signers. Absolutely do not recommend!
Lora Harvey | Overall ExperienceGreat staff. Dante and Karen are amazing
rosina lamaestra | Overall ExperienceThe GM and Megan were awesome ...... there was this creep in the storage facility while I was with my girls and they handle it great !!!!
Angela negron | Overall ExperienceThis experience was amazing! Karen was very helpful and friendly and got me exactly what I was looking for!
Samantha Pollack | First ImpressionsDante Shumante was super helpful in the process of renting my storage unit.
Ann Gnann | First ImpressionsI will rent again
David Chappell | Overall ExperienceMr. Shumante was very helpful and professional in making my move to a smaller storage unit in the same U-Haul facility easy. The facility is always clean and organized, well lit, with easy access. I feel safe going there even at night.
Ann Gnann | Overall ExperienceI loved it very safe and secure, and clean!
Joshua Bulitta | Overall ExperienceThe reason we wouldn’t recommend anyone to U-Haul Is the fact we made a payment on our unit 2 days before we closed it out. We didn’t except to get everything out in 1 trip but we did. We thought it would be prorated for the rest of the month but were told no you didn’t do that and the fact that you have some staff that aren’t very friendly or helpful
John Jackson | Overall ExperienceGreat Facility, Great Staff, Very Clean, and the Price Is Right, that’s forsure, Just wish they offered a few larger units then what they’re largest unit is, then I wouldn’t have to rent 4 units a month…. I guess that’s my problem though, not theres, huh? O well, I strongly Recommend!!!!
Eric Scaranda | First ImpressionsThank you guys! Keep up the great work.
Mathew McCourt | Overall ExperienceMy locks were cut off and my boxes were all opened and gone through. My locks were replaced and I was told you needed to inventory my units for auction. My units were not in danger of being auctioned. Even my stuff in plastic bags were ripped open.
TAMERIA PELFREY | Overall ExperienceDante and Dylan were of great help.
Roger Kaye | Overall ExperienceVery good service
Susan Warner | First ImpressionsMy only issue is the second floor has no ramp or elevator access to move goods makes if very difficult and led to our decision to move to another location that offers better access
Michael Gamage | Overall ExperienceI'm so grateful for AJ and Megan they went above and beyond to help me.
Miranda Hay | Online Move InFriendly and helpful staff
Alexander Gichungu | First ImpressionsThey double booked me, and charged me twice.
Carlos Alvarez | Online Move InReally feels like you increased the monthly rent 4 times in one year.
Reese Phillipson | Overall ExperienceWill recommen someone else
David Chappell | First ImpressionsExcellent service!
sarah LYkins | Overall ExperienceDawn was extremely helpful! Very friendly and knowledgeable.
CHRISTOPHER NICHELSON | First ImpressionsThank you guys so much you put me at ease knowing my property will be safe and sound
Maria Navarro | First ImpressionsMy son Randal rented a storage unit and the guy at the counter was very kind and friendly and helpful. Thank you. My son will be in to pay for his unit on July 28 which will be due.
thomas pappas | Overall ExperienceStaff was helpful and friendly.
Samuel Benavides | First ImpressionsThe price is too high for the size of the storage unit and the manger is not very friendly
Jessica Murrell | Overall ExperienceGreat place and staff.
Jeffrey Daniels | First ImpressionsI originally reserved two smaller units, but when I arrived I found that the units were too small to store my items. There were no larger units available. The young man who was assisting me immediately made one phone call and located a larger unit right down the street from that location. The young man at the new location assisted me immediately and we were in and out within MINUTES. The facilities at both locations were very clean and the storage area looked very secure. Love the card key access. Thanks for making an extremely hard move EASY. Thanks, thanks, thanks.
yolander Garner | First ImpressionsKaren was extremely helpful and accommodating. There was also a lady/employee that was working in the storage area. That was also very helpful.
Ronald Harris | First ImpressionsKeep up the great work 👍
Pamela Kemp | Overall ExperienceDid not like that rates were raised, it was already expensive to begin with.
Mary Miller | Overall ExperienceThanks
Theodore Fowler | First ImpressionsOverall my experience with Uhaul Storage has been great. The facility was very handy and the conditions and availability were great and the staff friendly and helpful.The only blemish is the cost increases. Blame inflation or whatever, but having your monthly charge increase more than once a year seems a little greedy. Comparatively I was able to rent a larger storage unit for less a year and a half later a head of the next increase. I get that I'm a captive audience...but not that captive, obviously.
Allan Eggers | Overall ExperienceI would add that the only issue I had with the facility was that there was not what 1 would term a handicap access in front of the sliding doors which were close to my unit. I had to get the cart up over the curb, up-and-down. It was very difficult and many things fell off the cart that would not have fallen off had a sloped area been accessable.
Jill Grogan | Overall ExperienceStaff is very helpful, great place for storage.
LaNea Evans | Overall ExperienceOverpaid me by one month. Disappointment at its finest.
Alfredo Tadaya | Overall ExperienceStaff and building were exceptional. Thank You!!!
mercedes silverberg | Overall ExperienceEverything except for the layout was great! It was very frustrating being upstairs without any cart or lift for heavy items. The rent just got to be too expensive to merit such an inconvenient spot. The staff was always absolutely wonderful, helpful and kind.
STEPHANIE HUNT | Overall ExperienceExcellent is based on two superior employees that helped us. First Dillon and then Dawn.
Dennis Cooper | First ImpressionsCustomer service rep who took care of me was efficient, friendly and knowledgeable. I was very pleased with the fast service.
Matt Clusker | First ImpressionsExcellent service and convenient location. Property is well lit, clean and well maintained.
Joel Stevens | Overall ExperienceWas a pleasure doing business with you, nice facilities, great people, good location
mike mcbride | Overall ExperienceI called to explain my issues and never relieved a call back. You loss my reservations and I had my confirmation number.
Kimberly Herrick | Overall ExperienceAlways a pleasure working with the staff at this location.
DAWN RAEL | First ImpressionsOther then our storage room being broken into from the top of it (not closed in on top) and some stuff stolen. It was good.
Anna Fleming | Overall ExperienceFriendly staff. They quickly let me upgrade to a larger unit and were helpful describing how everything works.
Robert Hess | Overall ExperienceEl personal fue muy atento y resolviò un problema q otro establecimiento de uhaul habia hecho mal. Definitivo muy buen trabajo a el supervisor.
Iris Ostolaza | First ImpressionsManager rude
Tobias Ivey | Overall ExperienceDylan is amazing!!! He works with you and very helpful
Dennis Bolduc | Overall ExperienceMy disappointment came with reserving a space. I reserved a spot and asked if a card was needed to hold it. I was told no. I also asked how long it would be held and was told maybe 30 days or until they had someone else that wanted to rent it. When I went less than two weeks later there was no record of my reservation. Luckily there was a spot available. Facility is nice but don't waste your time reserving a unit
Beverly Thomas | First ImpressionsBest storage and uhaul place.
DANYEL MEHLHORN | First ImpressionsJust in moving out they did prorated bill on my request but they said No at first. They need to follow thru with messages on the account. I was there two years. No complaints. Except for keeping it open for moving out in the hours of the day, so u can organize ur stuff before truck comes in.
Karin Perry | Overall ExperienceBuilding had roof leak and damaged several items . Was told by maintenance worker they had roof leak a few weeks prior. As the unit holder under the water leak we were not informed of the leak so we could come down and inspect for damage. So weeks later we show up to get items out and find the water damage. Went to office spoke to the manager and was told if we did not have the insurance from u haul there was nothing they could do . So we have damaged items some that are not able to be replaced and we are just out because we did not buy your insurance. Upset that you had a building issue and never informed us the tenants as to the water issue as we may have been able to save of the items and or move them out of the water path. I feel that not having your insurance is a cop out on your part as to not having to be responsible to your tenants for issues with your building. Thanks for your time.
craig lopez | Overall ExperienceI rented a truck on their website; second weekend in a row; was supposed to pick it up at 6 but the website was having issues and wouldn’t let me pick up my truck so I had to wait an additional 3 hrs before I could start moving my stuff. I had to rent 3 different storage units because there wasn’t anything big enough for a4 bedroom house. I never received my free first months rent for any of my units. The security guard told me that he needed to shut down for 10 minutes to set the alarm at 4:50 pm. Then at 5:20 we still couldn’t get in to the building and had to return the truck by 6 pm. We even had issues with returning the truck. The website is completely screwed up. The employees are rude. I will never rent from this uhaul ever again.
Brianna Nickelson | Online Move InLost the key to my lock-called & was informed that someone could saw it off-WRONG!! You had to call a locksmith! I waited in line an hour to find
CHRISTINE SHOOK | Overall ExperienceEveryone is always pleasant and friendly
Amy Bills | First ImpressionsAnother uhual down the street messed up and could not honor my reservation. This location was able to. The app can use a little work.
Amethyst Ford | First ImpressionsBegan check in process with associate & no other customers in store. 2 associates were at counter at this time. Individual checking us in encountered problem with online check-in (computer showed unit needing cleaning, yet associate knew unit was reserved for us to rent on 8/29). She didn't know to call associate responsible for unit cleaning & see if that person forgot to update info on the computer. John was asked to help, but by this time facility became busy. Check-in process took over 30 minutes to complete. We were concerned as we had rented a trailer from another Uhaul facility for 4 hours & this incident ate up over 30 minutes of that rental time. Also when we finally arrived to driveup rental unit, it had not been cleaned, as the cleaning individual said she would complete. Very frustrated. This snafu lead to our trailer rental exceeding 4 hours. We explained the situation to the trailer rental site & they thankfully only charged us for a 4 hour rental fee. Original plan was to rent a trailer & storage unit from the same facility. Uhaul trailer rental site near our home had the size trailer we preferred to rent but didn't have the size/type of storage unit we preferred, thus leading us to rent storage area at this faciilty. Very disappointed/frustrated with check-in process. Would be nice to have a streamlined online check-in thus reducing the time at the facility counter (we experienced this type of check-in with other Uhaul trailer rental facility)
Susan Rasmussen | First ImpressionsWhen I forgot to secure my locker, an attendant called to advise me, and help in any wsy! That kevel of service was exceptional! Thank you!!
Ester Robinson | Overall ExperienceStaff was friendly and helpful
George Gianos | First ImpressionsGreat employees!!!
mercedes silverberg | Overall ExperienceIt was the Best Storage I have Ever used. The people who worked there were the most helpful of any I have ever known.
BarbaraMartisse Dexter | Overall ExperienceDue to a relocation change I needed to move my items out of the Uboxes and into larger storage lockers. John provided me with the information needed in order not to have multiple smaller lockers. John also brought my boxes down from the warehouse to be unloaded. John and staff were very helpful, professional, knowledgeable and easy to talk to too. Thanks for your help, I appreciate it. Carolyn T
Carolyn Terry | Online Move InGood place to rent from. Professional and clean.
Samuel Mihalich | Overall ExperienceThe employee didn’t explain how the key card works. I had no clue about swiping it to check in or out, or how to access after hours.
Madison DUNCAN | First ImpressionsLoved the payment reminders! Thoughtful and courteous. Staff was friendly & helpful, excellent service.
Joyce Betita | Overall Experience6544 W Bell Rd, Glendale rental and storage location has been one of the most organized and well stocked U-Haul's, but they run out too! So many people want room temperature storage. Bell road/ front storage building entrance locks up 15 minutes prior to the office closing (be aware of the office hours), and doors cannot be reopened unless an alarm goes off. Best to use the back entrance with longer hours for access. Access is not 24 hours. My rental unit on second floor was far from any entrances and made the move in and out twice as long, lots of walking. Instruction board at back entrance mentions an elevator I thought, but none. Moving real household goods up the steps without any ramps, really sucks. Renter beware. Phoenix storage may be hard to find, so do not expect the "free month" of storage after renting a truck from U-Haul. Emails from manager: do not expect an email reply, just call or go into the office if any issues. Pay monthly rent on time, we saw a lot of lock-outs due to late or non-payment.
LISA VON HEUVEL | Overall ExperienceEverything was good and convenient.
Robert Winke | Overall ExperienceThe auto pay system would not work and would get charged a late fee. When I seeked customer service help the service was poor and was not given my fee back.
Jordan Armbrust | Overall ExperienceThe guy that helped name was Bobby very nice and helpful
David Black | First ImpressionsHalf the price would of been better probably would of keep my storages a lot longer
Patricia Turner | Overall ExperienceI made a reservation on Wednesday and Saturday morning my storage unit was not available and I had to find a storage unit with a different company last minute cause I already had the truck loaded.
Frank Castro | Overall ExperienceI was very impressed with how well managed the facility was and it’s very clean and nice!! Definitely happy with my selection in location (67th Bell).
Sade Washington | First ImpressionsConnie was extremely helpful during both our storage process as well as expanding a U-Box reservation we had. Highly recommend this location.
Elaina o-grady | Overall ExperienceOnly thing that kept it from five stars is the low ceiling and no internal light in the storage.
Mark Brown | Overall ExperienceJohn the manager provided great service.
Djuana White | Overall ExperienceVery happy with the very needed service but the prices are steep for a person on a limited income. Also need more accessible handicap units.
maggie noriega | First ImpressionsVery thankful for the storage unit opportunity and safe, clean building with an area in back to "share," that is kept between 65-85 degrees. LARGE storage facility with 2 buildings. An available unit was in the middle of front building on second level, no ramp or elevator - only stairs, front loading entrance (to other side) with no ramp from parking lot to curb, and I have a sprained ankle. Those working in the office were very nice and helpful!! Moving help took longer because of the building challenges. FYI building in front closes and locks for both entrance and exit prior to advertised closing time on Sunday at 5pm (Be done by 430pm and no later than 445pm). Last load had to be pushed around building to back door loading dock, other tenets explained how to enter my code in 2 different places, pushed load through back building to front building, and then unloaded. Parked in back, truck return on side, office in front, and after 2 long days, the extra walking around the building twice was unfortunate. 1st month storage fee waived if U-Haul truck rental, but I forgot to mention it, even though both reservations were made at same time. Message left and pending.
LISA VON HEUVEL | First ImpressionsI needed a bottom level as I am elderly with disabilities, but none were available. Your staff worked with me and in two months they were able to get an outside unit. They were very kind and eager to accomodate me. Thank you.
magdalena noriega | Overall ExperienceThe staff is knowledgeable and friendly. Dylan was helpful as well as the General manager. Clean well supplied store for those last minute needs. Bring them a Gatorade in Sunday when getting your propane filled....it's a hot job.
Keith Osmundson | First ImpressionsQuick Service..Easy Access..and Best Price..clean and Right Size
BarbaraMartisse Dexter | First ImpressionsGreat staff!
Samuel Mihalich | First ImpressionsStaff was very helpful, and friendly. ❤😊
LAURA MANN | First ImpressionsThe rep helping me was perfect
Kristen Howe | First ImpressionsWe set up the rental online with an offer for a free month storage with truck rental. We got there early on a Saturday and had to wait about an hour in a line. The waiting was fine until we got to the counter and the offer was not honored by the company. The person that helped appeared fed up with the issue and immediately called the office manager. According to the manager, corporate only honors the offer on a “business need basis and that location was not honoring the deal.” They couldn’t call or speak about other locations so the options were to go wait else where for another hour or stick with them. Well, we stayed AND there were no locks either. We opted not to wait in line somewhere else while our stuff was in the car so we had no other choice but to go hunting for the lock to get everything stored. Made it for a long and frustrating day.
Elena Rivera | First ImpressionsThe office rep that assisted me was awesome great customer service definitely would recommend
jamie foss | First ImpressionsGuy helping me was very very rude. Reservation was for 10am and we were supposed to have truck for 6 hours. Took a whole hour to get the truck and storage unit, and we still had to return it at 4pm. We made it with just a bit of time to spare but probably would have been just a bit less rushed trying to get things done.
David Taylor | First ImpressionsMy previously verified reservation was mysteriously LOST. That does not inspire confidence. Fortunately for me, a space was still available.
Jeffrey Hunt | First ImpressionsA great experience for me. Management was extremely helpful and knowledgeable.
ann grindeland | Overall ExperiencePeople or very helpful
carol Allen ' Davis | Overall ExperienceThey have been awesome! Very considerate, as well as helpful. And john the manager i believe has been very helpful every time ive rented there nice guy.
tracy pelletier | First ImpressionsA comfortable and peace of mind to know my belongings were safe and accessible.
Alan Granby | Overall ExperienceWe appreciate your service ovwr the last 4 years.
Cindy Jones | Overall ExperienceYour manager John Ludwick was gracious and very helpful at a challenging time for me. His professionalism was gratefully appreciated. Respectfully, Marilyn E
MARILYN E | Overall ExperienceGood service dylan was very dgood
javier vega | Overall Experiencedecent unit, rude lady gave me the farthest unit up stairs and was never convenient and hated moving in and out.
eric moran | Overall ExperienceGreat place to store
JAMES MARSH | Overall ExperienceI appreciate U-Haul for all their help in storing my things these last few years. After getting divorced, the owner of this store was so nice and accommodating. Thanks so much!
Lacey Beierle | Overall ExperienceThank you
hilda oraha | Overall ExperienceI’m older and needed a ground floor unit, climate controlled! The guy helping me found me one but the manager wouldn’t approve it. He would only offer me a not climate controlled unit, which was not an option. I had to cancel the whole move in! Found a unit that met my needs for less money with another vendor! Really disappointed in uhaul since we prefer them and planned to rent 2 trucks one local and one out of state move!
Carolyn Vasko | Online Move InEric was great and extremely helpful! I worked with a manager in the beginning as well (ginger white guy) who was super helpful as well. They were very accommodating and really just trying to help you get what you need without trying to scam you or get your money. These people care and that’s the difference!
Mercedes Haney | Overall ExperienceAll are good with the exception of steps going to the storage itself. A ramp would've help alot in this situation. 1hr load took 3hrs for 1person. Room was far away from the stairs so it had to be transfer to another cart which is a challenge on its own, because cart had to be lifted up the stairs.
Richard Bowley | Online Move Inhad to store all my personal and household possessions for over a year at this facility... no complaints (except that I kept bumping my head on the fire sprinkler valves because I am over 6 ft tall).... a small price to pay for p[rotection... ;)
lawrence coffey | Overall ExperienceEverything was perfect but the guy that’s in the store is very rude and not helpful. I asked him for help he replied in a rude way and was very very rude in general. If I didn’t pay almost $200 I would of gone somewhere else because I’ll rather avoid rude customer service. He wasn’t just rude to me but another customer walked out saying how he had no customer service skills.
Stephanie Loureiro | Online Move InThe guy at the counter when I checked out was extremely rude
andrew washington | Overall ExperienceI reserved my unit online but was asking me to upload my home owners insurance since I was doing this from my phone I decided to walk in.. the guy who help me wanted rude but kept telling me I was second on the reservation list. I told how is that possible I have it for today. We kept going back and forth I was getting upset I was asking for a manager when then he realized that he was incorrect and proceeded with the reservation.. he then said I would need to pay for a lock I advised him that it said on internet shows that it was free.. he then said because I walked in had to pay for it.. I was already tired from arguing with hime so I just paid.. again guy who helped me wasnt rude but didnt seem he knew what he was doing.. thank you Jimmie Figueroa
Jimmie Figueroa | First ImpressionsHad to move some things on short notice, talking minutes to move, not days or even hours, and were able to get it done! So grateful!
Brent Finkelstein | Online Move InI am glad l choose UHaul over other companies!
lawanda mayfield | First ImpressionsNever enjoyed the price hikes, For the most part staff was friendly. Property was always clean.
Robert MacHarrie | Overall Experiencesuper clean
michelle wrobel-kreis | First ImpressionsWilliam from New York was very helpful.
lashanna igartua | First ImpressionsWe had an amazing staff at the uhaul storage.
CATHY MILNER | Overall ExperienceVery clean and great service !!!
Jacqueline Campbell | Online Move InI don't like the checking in and out on line its more of a hassle then waiting in line.
Anna Fleming | Online Move InThe UHAUL team were always available, friendly, and went above and beyond!!!
William Baeten | Overall ExperienceOur unit was on the second floor and an elevator would have made moving content easier than the stairs.
Matthew Clerc | Overall ExperienceWas not taken to my unit, was given a map and let me figure where the unit was .
Anthony Ray | First ImpressionsEverything about my renting experience was excellent. Only thing I wished this facility had was an elevator to the 2nd floor.
Michel Waters | Overall Experience,
james wagner | Overall ExperienceVery clean and in good location.
Anthony Sarkauskas | First ImpressionsAfter completing the online check out I was billed for a late charge for not paying the monthly charge. I hope this was taken care of and all is complete.
Selby Smith | Overall ExperienceAlways room for improvement some who. Staff was great to see my needs were met and were very helpful.
jerry eason | Overall ExperienceJohn, is very professional and went or and above his job!!
Maria Dominguez | Overall ExperienceWell it was ok.. had I known it was all upstairs I wouldn’t have rented it. I also wasn’t informed of the hours for move in, I had to call the manager to find out what and how to get to my storage, we had to put everything through a small door
Patricia Palmer | Online Move InKnowledgeable, friendly staff.
michael maki | Overall ExperienceJohn and staff very helpful and friendly, would definitely recommend them to anyone looking for such.
Tracy Michelle Pelletier | Overall ExperienceI’m sorry I don’t remember the guys names but they did an excellent job. Place was clean and all my stuff is safely moved and in great shape. Thanks again.
Paul Cookman | Overall ExperienceFriendly staff and fair prices
barry cohn | First ImpressionsGot a unit on the second floor but wanted one on the first. Guy in the office said there wasn't any. Spoke with a lady in the unit area as I was looking for a cart. We talked about the units and told her I was disappointed I couldn't get a bottom one. Apparently she's the one who cleans them out and took me to one. Called the office and had my unit switch. She was awesome. Wish I had her name
bryan rooth | First ImpressionsGeneral Manager John Ludwick is laser-focused on customer satisfaction! He goes the extra mile to makes sure truck and storage unit orders are processed efficiently and does everything he can to make sure his customers aren't standing in long lines, and leave his store happy. I reserved a storage unit online that didnt quite work for me and John quickly arranged for the one I needed. Blessings John, and thank you again for all your help!
Wendy Head | Online Move In.
Fran Rainge | First ImpressionsExcellent
David Casto | Overall ExperienceThe cleaning staff is super friendly and provides excellent and professional customer service! The only downfall to this facility is that there is no elevator to the second floor.
Judd Williams | Overall ExperienceEveryone in the store was very helpful and kind. Refreshing in this day and time.
Pamela Terry | First ImpressionsOvergrowth on the grounds
Charles Williams | Overall ExperienceAustin had really great customer service.
LESLIE MORENO | First ImpressionsThank you!!
CHRISTINA MCCULLOUGH | Overall ExperienceVery helpful staff! Very understanding my storage and moving needs! Really appreciate all of their help!
Rusty Gamble | Overall ExperienceThe staff at 67th Ave and Bell have always been the best. Well run operation.
Tom Benford | First ImpressionsAn elevator would be nice.
Judd Williams | First ImpressionsStaff was on point when we were during paper work . When I came back and was I asked to be showen how to use the card and where the unit was. They refused to help me.
Trevor Cogsdill | First ImpressionsJohn, the manager help us out so much and I will forever be grateful! I love this U-haul store!
shanna thomas | Overall ExperienceI have had the storage unit for about 3 years. I did not just move in. i have had automatic payments set up for several years. My last payment was not automatically taken out, so I received a late notice with a late payment fee added. I called and the late payment fee was taken off but this should not have happened at all. The tone of the person I was speaking with was that he had better things to do than talk to me. I am waiting for next month to see if the same thing is going to happen.
Terry blakley | First Impressionsfriendly manager who Explained everything!
Hanna Cho | First ImpressionsWe have several uboxes stored there, each picked up at different times but when I picked up some I felt like I was a burden. Then my wife reserved a 10x10x8 storage unit several days in advance and yesterday when I arrived I came to find out there were none available of what was reserved. I had no choice but to take a bigger one. Nothing was done for the inconvenience of not having the size we purposely reserved and I had to pay for the upgrade I didn’t reserve or need. What was the point of a reservation? So, no I would not recommend this location.
Michael Armenta | First ImpressionsStaff was courteous and polite and help me when I needed it
Mike O' Brien | Overall ExperienceU-Haul needs to have a universal and transparent policy. So that customer like me do not get confused about renting a space short or long term.. i know that you are a business to make money.. But # 1 priority should be to keep customers happy.. Her e is my suggestion Train one or more people to open locks if someone looses the key to their key/KEYS In my case i had to pay $135.00 to get locksmith to cutoff the lock off my unit c312 at the bell and 67th ave..please look into this.
Sanjeev DWIVEDI | Overall ExperienceVery friendly. Seemed concerned about the customers safety. Suggested alternative solutions and listened to the customer.
Danett Pierson | First ImpressionsJohn made our first experience with a storage facility excellent! He was very friendly and helpful with all our questions. Thank you so much!!
Shanon Miller | First ImpressionsGeneral Manager was very nice and helpful. Explained everything clearly with details.
Sumr Norman | First ImpressionsAll around great experience specially when it comes to moving.John the manager at 67th and Bell amazingly helpful person very understanding and kind.
Sandra bruchert | First ImpressionsThe location is convenient to our house & has extended gate hours. The monthly fee is reasonable. U-Haul has always treated us good.
Genia Stephenson | Online Move InI have no idea what I encountered or what my end result chrge is. Ive always rented with uhaul and this is BY FAR, MY WORST EXPERIENCE. JOHN, supposedly the GM is unavailable for communication and states it is only up to 'storage' for my servies.. 0 stars for this unit in 2020. As I have ALWAYS resided at uhaul and this is the first time I have had a negative response. Please contact me. In best regards, Daylor Swearingen
Daylor Swearingen | Overall ExperienceThank you, it worked out great.
Lawrence Hayes | Overall ExperienceThank you.
James Zanzot | First ImpressionsThe GM John was excellent help. I had to deal with 3 different UHaul location to pick up the truck at one, pick up the car transport At another and now the storage units. I was very disappointed with the first 2 locations who were very unorganized and made it a hassle. Johns location was A night and day experience. Over all a great experience. If the access hours were through midnight it would be a 5 start place. AZ is HOT and loading or in loading late in the evening would be much better.
Elias Reyes | First ImpressionsI had a great experience. I also rented truck several times and that also went well. Thank you! Kelly Riordan Zale
Kelly Zale | Overall ExperienceI had reserved the unit over the phone but the guy over the phone got my 1st name wrong and the guy at facility got wrong as well even after I spelled it “Dennis”. Not that hard. But on the contract as “Dennif”. He took 30 min to clean me in huge line behind me after he was done.
Dennis Arrington | First ImpressionsSome of the staff on board need an updated customer service class. Otherwise good experience. Thanks!
Christina Telles | Overall ExperienceThey say I moved and checked out - the guys didn’t thank me or wish me well. During the year I rented I did have good service. Dan was exceptional. Also I had a table and chairs that were up front for 15 minutes and I called someone at the front office to say I would be back for them and they disappeared. That was the only compliant. It’s very clean and I appreciated that.
Jean Robertson | Overall ExperienceThe gentleman at the desk was fantastic. He explained everything in great detail. Thank you.
Michael Walsh | First ImpressionsWe had our things in your location for about 6 years. I lost my husband Allen to cancer, almost 2 years ago. It's taken me this long to emotionally deal with it. I am alone and 60 and when I got 1 of our 2 units empty they still made me pay for both units due to it be combined, which I knew nothing about. It took a horrible hardship on me, had to use my electricity bill money. Times are unbearably difficult. But other then the financial ending of our relationship with uhaul, I still give them a 5 star rating, it's not their fault I'm a broke widow with no help.
ALLEN SERRANO | Overall ExperienceWas told by Gm when purchasing my two units that when I closed the units out i would receive a prorated amount back if I didn't stay the full month i already paid for, but when I moved out of unit I was told that wasn't true. If I'd known that I would have moved out sooner.
HANNAH KINGSBY | Overall Experiencepretty much what I expected, the trucks were clean and mechanicaly sound. The lockers were clean and the security system worked well.
NOEL JOHNSON | First ImpressionsThank you
Cindy White | First ImpressionsWould you your services again if needed. Great experience.
Frank Magyar | Overall ExperienceHad storage service with uhaul for 2yrs and never had an issue. I felt my property was safe and the personel were always polite..I would recommend uhaul to friends and family ! Very satisfied customer !!
CONSUELO SERRANO | Overall ExperienceNever used the facility
lula chan | First ImpressionsDid not utilize the facility!...
lula chan | Overall ExperienceThank you for your prompt & courteous service.
Ralph Sloane | First ImpressionsVery clean storage. Staff is very helpful and knowledgeable. It was a great experience. I would definitely use them again and highly recommend them.
Freda Wauneka | Overall ExperienceIt was a great experience
Regginal murphy | First ImpressionsThe reason for below average rating is that no one at the facility showed us how to access facility after hours. No one let us know that there are two entrances. Main one in the front of building and the after hours access in back of the building. Showed up to move daughter's college dorm items at 8:00pm and could not access building. Had to call u-haul customer service who had to track down after hours manager who then explained how to access building afterhours. After wasting over an hour, we then had to actually run to load everything into unit before 10pm after access hours stopped. Spoke to another custmer there at the same time and they explained same thing happened to them as well. Except for this issue, I would have provided a 5 star rating. However this is a huge thing for the staff not to inform customers.
Michael Murphy | First ImpressionsThe staff was quick and professional in helping me register and select a space. The space was very clean and U-Haul had all of the locking accessories for me to select from. They made the entire process very easy.
Jon Ulrich | Overall ExperienceThe employees at U-Haul storage are very courteous. They go above and beyond their regular duties. I've had two storages. Also ive rented two trucks and a trailer. Every time it was easy and fast. On a scale from 1 to 10. 1 being the best they are #1 in my book. Thank you U-Haul. Sincerly your friend Sherri Garner
Sherri Garner | Overall ExperienceGetting the storage unit set up and all billing/payment details completed was very quick.
Jon Ulrich | First ImpressionsI couldn't have asked for better service!
Franklin McQueary | First ImpressionsFull of trashy people and homeless people at this location. Not a safe place to be. Especially after hours
donna gordon | Overall ExperienceReserved van because that was all that was available at that time but staff able to find a 15 footer when I came in. Offered a free month on storage. I will use again.
Patrick Collins | First ImpressionsThank you
Anna Kryzhanovsky | Overall ExperienceThanks!!
phyllis horn | Overall ExperienceThe assistant manager was amazing. She needs to be manager of the property. She has excellent customer service and knows how to do things right.
Anna Kryzhanovsky | First ImpressionsRiley worked with me to save me $. Because 526.00 was way to much to pay for a 200 mile trip.
Stefanie Hodapp | Overall ExperienceEveryone was excellent
CHARLES HARGRAVE JR | Overall ExperienceNo problems
Virginia Baker | Overall ExperienceExtremely rude and disrespectful staff
Joshua Kirklin | Overall ExperienceLife is Good
david beahm | Overall ExperienceI had a
James Kauflin | Overall ExperienceThank you for the Professionals you have working for you.
Frank McClure | First ImpressionsThe moved into my apartment loading up from my storage the same load took 2 guys less then 2 hrs a year ago. Yesterday it took 2 hrs just to load the truck not even offloaded. Ridiculous.
Renata Kenick | First ImpressionsGreat service, thanks!
Daniel Powell | Overall ExperienceNA
raymond CHAVEZ | Overall ExperienceIt would be nice to get some money back for not using the storage unit for the remainder of the month I already paid for.
Christopher Bushey | Overall ExperienceI’m a repeat customer and I came back to this facility because of the staff, security, and Team operation. Thank you for giving me “peace of mind”!
Dana Lier | Overall ExperienceEmpty unit was clean. Move in 10/4/19.
Andy Vincent | First ImpressionsCustomer service was great. I appreciate the helpfulness.
Nicholle Harris | First ImpressionsGreat customer service!!!
Kyle Poindexter | First Impressionseverything was good until they charged me an extra days rates, I basically got to uhaul within an hour of expected time, then rented a storage place, believe I was taken advantage of, so petty
Paul Johnson | First ImpressionsMy belongings were safe & secure!
Alicia Cavallero | Overall ExperienceOnly one person to handle the front office causing wait times to purchase boxes or ask questions take 35 to 45 minutes. The cameras are off-line off-line and the alarms are going off at all times
Rejeana Grimes | Overall ExperienceConsider hiring staff that takes professionalism seriously.
Brianna Nickelson | First ImpressionsDawn was Amazing along with a gentleman that helped with truck rental.Great customer service from both. Thank you
Karen Walker | First ImpressionsWas not happy with service. Employees not well trained. Moved my things to another storage facility.
Laura Swartz | Overall ExperienceHelp with details made sure I was able to get what I asked for today 👍
Arthur Garcia Jr | First ImpressionsCurt was amazing. He was very informative and knowledgeable. He suggested options and tweaked our purchase until it suited our budget and needs.. Very satisfied how easy he made things. Thank you!
Lauren Platek | First ImpressionsGood people
lee arner | Overall ExperiencePaid my bill, 1 week later moved out. Thought I would get some money back for canceling early, but nope. Should of just held onto it till the end of month! Not totally satified!
jason gouger | Overall ExperienceVery helpful, answered all of my questions
Robert Bodemer | First ImpressionsGreat Job
Vannessa Brown | Overall ExperienceDawn was great helping our family with superior customer service ..she went above and beyond!!! I highly recommend this location for anything from storage to renting equipment. Very clean 😊
Diana DuRussel | First ImpressionsEveryone I dealt with was friendly and helpful and professional.
gayle brumley | Overall Experiencethankyou!
TETSUO HIRANO | First ImpressionsThe gental man was amazing.
Dawn Meux | First ImpressionsStaff did great but there should have been more working
Karyn Spence | First ImpressionsGreat.
Lauren K Hofius | First ImpressionsVery helpful thank you very much
Vince Stalteri | First ImpressionsUsed your storage many times and all were very secure. I've never had a issue.
Beverly Western | Overall ExperienceMost staff was friendly. BUT a couple seemed to be "stressed" by being short staffed and expressed this to several patrons including me.
BRIAN OLIVER | Overall ExperienceThe staff at this location were fabulous. The whole experience was fast and easy. I have used uhaul many times in the past and will always be a customer without question because of the service!
JUSTIN FOUCHE | First ImpressionsExcellent customer service. I rented a cargo van and a storage unit.
Diane Bennett | First ImpressionsI had the best experience with U-Haul at 67th Ave & Bell Rd. Kayla was awesome! Best sales person I’ve had in years.
david beahm | First ImpressionsMoved into a rental unit with the managers assistance. She was very professional and helpful.
Jason Holmes | First ImpressionsOverall everything was above average. The only thing I didn't like was the employee I had to deal with. Customer Service is NOT his priority. I wouldn't say he was rude, but very close to it.
Wesley Hendershott | First ImpressionsAdam is very unsure of everything and he's so slow processing the rental request. He gave me a truck with incorrect mileage and gas which also slowed down the process even further.
FRASER HENDERSON | First ImpressionsGreat customer service!! I enjoyed the experience
RICK ANDERSON | First ImpressionsI had billing problems for the last 6 months .. I had to change my card on file due to fraud in my checking account. It took them 2 months to sort it out and then had to change my email address.
Laura Roether | Overall ExperienceNo problems at all
anna digoregorio | Overall ExperienceGreat experience with everything at this location
Gary Hart | Overall ExperienceThe facility is very clean and well lighted. I feel safe there. Thanks.
Rie Tanaka | Overall ExperienceGreat place to rent. Awesome hours. Easy access
Robert Bedker | Overall ExperienceLong waits to be serviced.
Daniel Powell | First ImpressionsThank you guys very much for your help and services and rates and everything you have provided me and my family we very much appreciate your all that was provided
joseph stolarzyk | First ImpressionsAssistant manager Kayla helped me get a 5X5 storage. She listened to my needs, spoke to me in a very polite manner, and treated me as if I was a VIP. Kayla, Thank you so much! Your wonderful!
David Blair | First ImpressionsYou guys are great! A+++
Desiree Haywood | Overall ExperienceJames Todd was outstanding. When he pre-inspected my storage unit, and found it full of rocks, he immediately cleaned it, offering apologies for the delay. At end of rental, he was professional too.
John Long | Overall ExperienceEverything went well during my time using the storage. People were friendly and helpful
kevin wilkinson | Overall ExperienceGreat place
Kelsey Pemberton | Overall Experienceall employees were extremely courteous and helpful. They made it an easy process. Thanks for all the help.
Mary JO Tennison | Overall ExperienceMy husband and I were very pleased with the service and accommodations provided by the staff at the U-Haul Facility located at 67th and Bell.
PAULETTE PETERSON | Overall ExperienceThe manager when I checked assigned a unit to me that was in use. He moved me to another unit but neglected to change my unit in the computer and as a result my things were auctioned I lost everything
Stephanie Sorbie | Overall ExperienceLong wait to be helped, cashier rang up incorrect unit and needed to recharge. Person who helped was very nice, helpful although wdn't have made a mistake if wasn't helping multiple people and trainin
karina moraga | First ImpressionsWas extremely pleased
michelle mouton | Overall Experiencegreat
doru baragau | Overall ExperienceGreat experience. If we ever need storage again, this is where we will come.
Patrick Larkin | Overall ExperienceI've never had a bad experience here at this location! The employees we're always helpful and courteous! The staff was not just courteous to me but equally to all the customers!
TASHA WILLIAMS | Overall ExperienceWe had unlimited access to the facility which was great. Highly recommend
janet kramer | Overall ExperienceThe guys at check in are wonderful to work with. Really helped when I had no clue what I was doing or what to expect!
DAN JENNINGS | ReservationNone
Patrick Pyles | Overall ExperienceGreat facility great bunch of people
THOMAS WORTHY | Overall Experiencegood customer service Patrick was great
doru baragau | ReservationExcellent
Ken Leren | Overall ExperienceThe cost was very high, location good, employees great
Robert Barr | Overall ExperienceExcellent customer service
Emil Mattson | Overall ExperienceWoman at the front desk EXCEPTIONALLY helpful. Great facility !
kathleen mcmillan | Overall ExperienceMy last truck run old was the horrible experience but the facility itself was okay. I can't complain about the facility. My last truck rental from there was horrible , bad truck, good storage though .
JOSHUA NOWAK | Overall ExperienceEveryone I spoke to was very professional and treated me with respect. I was most impressed with the knowledge and ability to make suggestions that most benefited me. I will recommend U-Haul to all.
Glendon Baker | ReservationVery good location. Nice ladies who maintain the storage areas.
raquel stride | Overall ExperienceGreat
Ken Leren | Overall ExperienceWe rented a storage unit for over 3 years at this facility. Management and employees were always very helpful and kind.
VICKI ABBOTT | Overall ExperienceGreat facility
Julius Jerich | Overall ExperienceFacility was nice but staff was not very friendly or helpful.
Angela Crow | Overall ExperienceThe entire staff was always friendly and helpful. We had U-Box containers loaded on site the day we moved-out of our unit. Maxim was exceptionally helpful with the process.
BEVERLY HARDY | Overall ExperienceNA
Martin Youmaran | ReservationMy hats off the GM and his fantastic team! Each and every one of them has gone above and beyond for me. They are incredible !
Joyce Capson | Overall ExperienceI was most impressed with the customer service rep I worked with. Pleasant and very knowledgeable. Explained my options and and answered all of my questions.
Jean Ann Ullery | ReservationStaff was great! Very friendly, helpful & knowledged. A+ facility!
ANN DAILEY | Overall ExperienceI’ve gotten multiple truck rentals and storage units at this location and have not had one bad experience. Staff was always friendly and helpful and very kind.
LEEANN PURTHA | Overall ExperienceWorst place ever. Don't bother to make a reservation because when you show up to sign and pay oh wait we don't have anymore.
carmalita cordova | Overall ExperienceVery happy with my service and rental. Appreciated the fact that the owner, Michael Nun, was there and accessible most of the time. His staff was great, too. Besides the storage units and spaces rente
LINDA SCHUSTER | Overall ExperienceMy UBox was originally booked incorrectly by Uhaul over the phone, and the Bell address location helped me locate the box and retrieve my items. Very helpful.
Aditi Bhuskute | Overall ExperienceDustin was real helpful and knowledgeable. The front desk staff were very professional, courteous and answered all my questions.
Juli Lake | Overall ExperienceFantastic place and people. Made our move easy
Steve Slack | Overall ExperienceSimply outstanding customer delight by all staff. Knowledgable, friendly, helpful, and lightening fast. Great experience!
mark hollowell | Overall ExperienceEvery single staff member was incredibly helpful, friendly, customer-centered, and overall nice to work with. I’d love to find a reason to go to uhaul again, just to see the crew 🖤
angelina castagnola | Overall ExperienceMichael, Kayla and all the staff were very helpful, rented 5 trucks and they made everything stress free,. thanks...
Richard Myers | Overall Experience