Customer Reviews for U-Haul Moving & Storage at Kirkman Rd

5553 reviews

600 S Kirkman Rd   Orlando, FL 32811
(Kirkman just south of Old Wintergarden Rd)

(407) 295-3100

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(407) 295-3100

600 S Kirkman Rd
Orlando, FL 32811
(Kirkman just south of Old Wintergarden Rd)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

PAULA JEAN S. 
Rating:
5.0

Customer did not leave a comment.

CHERYL P. 
Rating:
5.0

Customer did not leave a comment.

NAVAR A. 
Rating:
4.0

Easy to order, pick up and return very easy and quick

Susan L. 
Rating:
3.0

Changed my pickup location the week of my reservation. Changed my pickup time the DAY BEFORE my pickup. Truck had damage not documented in the equipment condition verification. Brakes need servicing.

CHRISTOPHER V. 
Rating:
5.0

Customer did not leave a comment.

COREY H. 
Rating:
1.0

Make sure the truck tires are NOT plugged especially in the side of front tire. Had a 3 hour wait to get a new tire because someone plugged the front tire. Very dangerous.

SELDON C. 
Rating:
4.0

The morning employees were very friendly and helpful. They are great.

Joey M. 
Rating:
1.0

I got screwed by U-Haul on my bill and all they did was jerk me around

DEAN T. 
Rating:
5.0

It's is very good

MARLON S. 
Rating:
5.0

EVERYTHING FROM BEGINNING TO END WAS AWESOME...GREAT SEVICE AND TEAM KEEP UP THE GREAT WORK!!

DONALDO C. 
Rating:
5.0

Customer did not leave a comment.

CRISTIANE D. 
Rating:
5.0

Customer did not leave a comment.

Shuquia P. 
Rating:
5.0

You are the best! Always reliable and great service! Thank you!

Michele H. 
Rating:
5.0

Nice and friendly

Gloria L. 
Rating:
5.0

Customer did not leave a comment.

Earl S. 
Rating:
5.0

Customer did not leave a comment.

SABRINA I. 
Rating:
5.0

Service trucks. My truck had very loose steering above 30 mph.

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

SHAINA K. 
Rating:
5.0

Customer did not leave a comment.

Nelson E. 
Rating:
5.0

Customer did not leave a comment.

Baudric P. 
Rating:
1.0

I reserved a 26 foot truck , but was given a 20 foot truck.

DAMON S. 
Rating:
5.0

Customer did not leave a comment.

Margret B. 
Rating:
5.0

Customer did not leave a comment.

Ausley J. 
Rating:
2.0

I did 2 stars, just because they overcharged cost of gasoline. We drove 26 miles, even we refilled 2 gallons of gasoline, the store charged us 6 gallons more! It's unexplainable, in case we didn't refill the gasoline, are you telling us that this vehicle needed 6 gallons of gasoline to drive for 26 miles???? ABSOLUTELY UNACEPTABLE! So, this small truck consumes 1 gallon per each 4 miles???? THATS NOT TRUE!

JACQUELINE C. 
Rating:
5.0

Customer did not leave a comment.

Juliet S. 
Rating:
5.0

Customer did not leave a comment.

Marcos R. 
Rating:
5.0

Very Nice Clean I would Recommend to all friends Staff was awesome thanks Uhaul

Darnithy P.  |  First Impressions 
Rating:
5.0

The customer Service at this location is excellent. You are in & out quick like valet service, if you have proper documentation ready and prepared the wait time to receive your rental is less than 10 min.

ELIJAH S. 
Rating:
4.0

The cargo van advertises that it can accommodate a one bdrm studio apt./Queen bed. I only needed to transport a bedroom set - One Dresser, Head Board, Box Spring, Mattress and two end tables - we could not fit the box spring. And the queen mattress does not fit through the opening in the back, you have to tilt the mattress to get it in.

HEATHER E. 
Rating:
5.0

Customer did not leave a comment.

Abraham J. 
Rating:
5.0

Everything was excellent. Maybe more help inside on busy days.

SONYA W. 
Rating:
5.0

Customer did not leave a comment.

franslene s.  |  Overall Experience 
Rating:
5.0

Everything was great but the truck I got was horrible. Had no power, would not shift in gear for a long time and 40 was about as good as it got! Everything else was great.

Maru C. 
Rating:
5.0

Customer did not leave a comment.

Kevin F. 
Rating:
3.0

Better customer service.

ANDRES G. 
Rating:
5.0

Both of the people working the desk were super friendly. The gentleman outside that grabbed my truck was super nice and helpful.

Chad P. 
Rating:
5.0

I paid for furniture pads but they weren't in the truck (fee was returned though). Seemed like the location was pretty busy with little staffing available, you should hire more. Also in trying to call this specific location (600 S Kirkman Rd) I've been on hold for over an hour with what seems like a general U-Haul line, I left something in the truck and I just want to get it back!!

Ali T. 
Rating:
4.0

Customer did not leave a comment.

JAMES J. 
Rating:
5.0

Possibly have one or two seats inside or outside for when busy..standing for long periods does not work for everyone . Everything else at location is above reproach. Truly painless process. Staff in office and support team professional and courteous . Keep up the excellent work.

DIANA W. 
Rating:
5.0

Great customer service keep it up

ROBERT T. 
Rating:
5.0

I need discount for the next one

VENORD B. 
Rating:
5.0

Customer did not leave a comment.

sara w.  |  First Impressions 
Rating:
5.0

Great Quality U-Haul service with a great price.

DONTARVIO D. 
Rating:
4.0

Remain the same,no need to change a good thing

WILLIAM NEIL H. 
Rating:
5.0

Customer did not leave a comment.

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

JOSE M. 
Rating:
5.0

The staff here went out of their way to help me select the right products for my move, they tested my wiring harness to ensure it worked before hand. this is a good operation and i would recommend it.

william B. 
Rating:
5.0

Customer did not leave a comment.

Quisha M. 
Rating:
5.0

Customer did not leave a comment.

Shaunte J. 
Rating:
5.0

Customer did not leave a comment.

JARVIS JAMES A. 
Rating:
5.0

Customer did not leave a comment.

Michael P. 
Rating:
5.0

Customer did not leave a comment.

JESSICA C. 
Rating:
4.0

The staff was very friendly, helpful and professional during my visit.

VIVIAN W. 
Rating:
5.0

Customer did not leave a comment.

Roberto C. 
Rating:
5.0

They took care of me last minute. I greatly appreciative.

WILLIAM V. 
Rating:
5.0

Fast service and a pleasant staff. Renting was quick and cheaper than my original methiod. I highly recommend this site.

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

GEORGE D. 
Rating:
5.0

Customer did not leave a comment.

RICARDO S. 
Rating:
5.0

Customer did not leave a comment.

SHERYL S. 
Rating:
5.0

Customer did not leave a comment.

DANIEL B. 
Rating:
2.0

The lady at the desk was wonderful but the men who help with pickup and returns were busy socializing before helping. That I can look past but then the vehicle assigned had tire pressure and check engine lights on. We were told it was fine but of course after we were done moving we had trouble starting the truck. It took 5 tries before it cranked back up again so we could return it. The seat was also sunken and leaning and the driver door wouldn't fully close leaving a gap at the top. The truck needs service badly.

ALEXIS F. 
Rating:
5.0

Very friendly

Tamara M. 
Rating:
5.0

Customer did not leave a comment.

Rutha B.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

jacob P. 
Rating:
5.0

The staff was very friendly and helpful! Glad I chose this location

keyaira F. 
Rating:
5.0

Customer did not leave a comment.

Jennifer W.  |  First Impressions 
Rating:
1.0

Didn't care for one of the older female clerk she was rude. In the future I will go to Home depot for this type of service.

andreana B. 
Rating:
3.0

Just Average

RANDOLPH S. 
Rating:
5.0

All of the staff over the phone and in person were great. They assisted me with registration and checking out. They were so helpful. However, the employee who I returned the truck to outside had a really bad attitude and was not helpful. I dont know if he was having a bad day, but his customer service was poor. I waited for him to finish with another customer. While he did that, I took my personal items to the car and as I was putting them in the car, he yelled at me and had his arms folded as though he was waiting for me. He watched me walk past him back to the truck just so I could stand while he checked the mileage. As that was happening, the previous customers came close by to ask if they need to do anything, and he nodded his head yes. The customer said, "we were waiting on you to leave." When walked away, he shook his head like he was bothered. The checkout with him was undesirable. Another customer came up and asked what she needed to do to get her truck. He didn't respond so I explained to her how it works. When he looked up, he asked her about the number on her packet and then pointed where the truck was for her to walk to and leave. I dont know if she inspected the truck. I would return as long as I dont have to deal with him, and I've used the location before.

LARRY S. 
Rating:
5.0

The staff were friendly and helpful.

kenneth D.  |  Overall Experience 
Rating:
5.0

Wendy was very friendly, informative, professional and showed concerned for my storage needs. She was awesome! Thank you Wendy!😊 Carol

Carol W.  |  First Impressions 
Rating:
5.0

The movers I scheduled in Osprey, FL through U-Haul never showed up.

WILLIAM V. 
Rating:
5.0

Customer did not leave a comment.

Diego G. 
Rating:
4.0

Quite a good and simple location. Return was fairly simple. Please make some area where the renters can return and wait. We had to wait on the street after the drop off.

Mrinalini D. 
Rating:
5.0

African American male employee by the truck pickup/ drop off was super nice. Just genuinely happy and singing while he was walking over to show my uncle and I which cargo van was ours. Love happy people :) Moving is stressful enough so his energy was a much appreciated break from the stress of moving.

RICARDO R. 
Rating:
5.0

Everyone was very helpful

kenneth D.  |  First Impressions 
Rating:
3.0

Air conditioner needs to be fixed in the van

JASON C. 
Rating:
5.0

very polite checked the trailers condition and to see if it was clean inside they said when they saw the tire that they could not rent the trailer to anyone that way they were very organized

Joseph H. 
Rating:
3.0

N/a

GASTON G. 
Rating:
5.0

Customer did not leave a comment.

BARRY K. 
Rating:
5.0

Wille and all the other employees at this location were kind, friendly and knowledgeable!

Monique M. 
Rating:
5.0

Customer did not leave a comment.

Michele H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ELIEZER G. 
Rating:
5.0

Customer did not leave a comment.

CLAYTON J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FRASER H. 
Rating:
5.0

Customer did not leave a comment.

JEROME V. 
Rating:
5.0

Nothing. . . It ain't broke!!! Stay friendly, caring, and smiling like you are already 😃

TORRY T. 
Rating:
5.0

Customer did not leave a comment.

FREEMON L. 
Rating:
2.0

Not staffed enough, had to wait over 30 minutes to get my truck. Associate was helping people that arrived after me because it was easier or more accesisible to him

Alexandra A. 
Rating:
5.0

Customer did not leave a comment.

BRANDY H. 
Rating:
4.0

Customer did not leave a comment.

JANINE F. 
Rating:
5.0

Excellent services!!

YAHAIRA P. 
Rating:
4.0

Customer did not leave a comment.

NELSON O. 
Rating:
5.0

Great engaging customer service.

antione F. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
5.0

Customer did not leave a comment.

DANIEL N. 
Rating:
5.0

Customer did not leave a comment.

Christopher D. 
Rating:
5.0

Great people!

brianna R. 
Rating:
5.0

Becky and crew were amazing. Nice, easy rental. Appreciate them and want them to know what a great crew they have.

ALISON T. 
Rating:
5.0

Everything very nice !

MARCELLO C. 
Rating:
5.0

👍🏽

ANDY J. 
Rating:
3.0

Customer did not leave a comment.

alexia D. 
Rating:
5.0

Great staff and affordable prices

Reshell R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Demita C. 
Rating:
2.0

Make sure you the equipment that the customer ask for is in the truck. This is my first time having issues with your company, it was a really bad experience, I am very disappointed about this rental

CARMEN R. 
Rating:
4.0

Staff very customer focused and extremely friendly and courteous

Fredricka H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHRYSHERA S. 
Rating:
5.0

The people we worked with were Extraordinaire

jeanine R. 
Rating:
5.0

None

antione f.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

antione F. 
Rating:
5.0

Customer did not leave a comment.

Jocelynn D. 
Rating:
3.0

Customer did not leave a comment.

AMARILIS C. 
Rating:
5.0

Thank you Mrs.Wendy and staff

HOWARD G.  |  First Impressions 
Rating:
5.0

Great Job Mrs. Wendy, Gar, Joe, Terry... Awesome

JUNE R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William D.  |  Online Move In 
Rating:
5.0

we don't speak english at all. but the young employee tried to explain the information to us. it was easy to communicate. we liked it. we were escorted to our place and told how to use the castle.

Daniil K.  |  First Impressions 
Rating:
1.0

Big Roaches destroyed all my belongs and my kids belongs it were a shame and Embarrassing to my 3 Children’s sad

Laverne C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JUANITA P.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

CLARIVEL B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAQUANDA S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Meishel L.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

KIM N.  |  Overall Experience 
Rating:
5.0

I’m going through a challenging time. Wendy was Exceptional. I undershot the space that I needed. She moved me immediately without making me feel as if I were putting her out. She’s very kind and respectful. This location is immaculate. While going through this transition, it’s comforting knowing that my furniture is stored on this property. As a bartender, I can appreciate good service. She’s a people person. She made my experience quite pleasant 😄

joseph s.  |  First Impressions 
Rating:
5.0

Thank you, never had any problems with my unit

maribel j.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sheila H.  |  Overall Experience 
Rating:
5.0

Both counter people were very knowledgeable and very low key. Very reassuring to deal with.

MICHAEL P.  |  Overall Experience 
Rating:
4.0

Check in was extremely annoying due to company policy. Why in the heck do you need 3 different phone numbers and 2 different addresses? That's bordering on invasion of privacy. I only have 1 cell phone, my wife only has 1 cell phone (no business phones or land lines), and frankly, I don't want to give you any information for my friends and family - that's just ridiculous. Access hours listed on the website do NOT match actual hours (we were actually relying on those hours being correct and will likely have to pay for 24 hour access because we were unloading when access hours were up) and not having access to the bigger doors during 24 hour access makes things extremely inconvenient. Without those issues, the move would have been absolutely fantastic. Staff was friendly and helpful, even if I wasn't (I had driven 22 hours in the last 30). Excellent job to both the check-in staff who helped with my auto transport and to the counter staff for putting up with me.

Antonio F.  |  First Impressions 
Rating:
5.0

Staff was excellent, unit had preexisting damage and I was surprised that there was a "quality control tag/inspection tag" on the lock yet the drywall and ceiling damage was not previously noted on my unit meaning if I didn't mention it I would have been liable. The computer system kept shutting down and check in took an hour but gentleman that checked me in was AMAZING, very helpful and professional.

Danny H.  |  First Impressions 
Rating:
5.0

In the future customers service should let customers know that they have to pay for after hours to get access to the storage even though it was post. Also , Mount balls is not a good thing to use in the facility , Mount balls smell stays on the furniture so I rushed to get my things out within 30 days. Thank you. For your service

Lisa E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

renato f.  |  Overall Experience 
Rating:
5.0

Everything was great,great customer service

CARLOS D.  |  Overall Experience 
Rating:
5.0

My only thing is my bill was due on 8th, I paid on 9th moved out on 13th and they wouldn't pro-rate me any money back

VALERIE H.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

divine way m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

cherly s.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Levoy T.  |  Overall Experience 
Rating:
5.0

The personnel that worked at this facility were always very pleasant, helpful and efficient. I would definitely utilize this location again if needed.

herman s.  |  Overall Experience 
Rating:
5.0

Wendy Ford was very professional and did an amazing job

renato f.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashley R.  |  Overall Experience 
Rating:
3.0

The storage was for my sister Beatriz she came to Live in Orlando but she went back to Miami. She makes the payments on time and she liked the storge at all with air conditioner elevators and all the tools that you needs to carrier her stuff. thank you so much

Aurora L.  |  Overall Experience 
Rating:
5.0

Use of this storage facility was an excellent experience. It was always clean, and the items I stored in the temperature controlled environment, were well preserved. This included a great deal of paperwork which could have been damaged by a lesser facility. I would highly recommend this facility.

TED M.  |  Overall Experience 
Rating:
5.0

Great manager and staff. I would highly recommend this location.

nicola b.  |  Overall Experience 
Rating:
5.0

Amazing service and staff was always polite and friendly . Thanks everyone for making my experience a great one. ☺️

Janice &louis G.  |  Overall Experience 
Rating:
5.0

Very good

Victor A.  |  First Impressions 
Rating:
5.0

good service,no question. thank you.!!

angel d.  |  Overall Experience 
Rating:
3.0

not greeted when walking in people who entered after weren’t greeted either representative was on phone forever so we waited for about 20 mins for him to help and another 20 for our reservation

Genaro S.  |  First Impressions 
Rating:
5.0

Is a very good place , the customer service are very nice and respected

bertha c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gerald W.  |  Overall Experience 
Rating:
5.0

The staff at both the West Colonial and South Kirkman locations were quite helpful and polite in assisting with the problem I was facing.

bruce m.  |  Overall Experience 
Rating:
5.0

Great Guest Perception & Amazing Service 👍👍👍👍👍👍👍

Gino R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

bruce m.  |  First Impressions 
Rating:
5.0

keep the good work and the services..👍

angel d.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

wayne d.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose G.  |  Overall Experience 
Rating:
5.0

Wendy is great to work with!!

next level R.  |  First Impressions 
Rating:
4.0

Everything clean n staffs was proffessional

Rax A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lorena f.  |  Overall Experience 
Rating:
5.0

Terry was very helpful and did what ever he could to make this trailer and storage unit rental as easy and convenient as possible for me. Totally recommend this U-Haul location. Thumbs Up

wayne d.  |  First Impressions 
Rating:
5.0

Wendy Ford and her staff was awesome Wendy exceeded my expectations on several occasions..her staff is well trained,courteous and most accommodating, I would definitely use their services again. Highly recommended Kind Regards, David Costner

david c.  |  Overall Experience 
Rating:
5.0

Mr.Larry was more than helpful and went out of his way to help me and my fiancé. He answered all of my questions to where i could understand them. I will always remember my moving experience because of him, very good people !

Jasmine b.  |  First Impressions 
Rating:
5.0

Thank you for taking good care of me and my belongings. The staff at U-Haul is very professional and performs there job exceptionally well. Equipment guys, front desk ladies, thank you!! Two thumbs up

Jill C.  |  Overall Experience 
Rating:
1.0

I rented a unit from this location twice. DO NOT RENT FROM HERE. I spent $180+ for 12 months, had to move out in complete darkness and my unit was covered in RAT DROPPINGS.

Taylor H.  |  Overall Experience 
Rating:
5.0

I love the people here! You can tell the manger leads a good team.

SHABANA S.  |  Overall Experience 
Rating:
5.0

The place was very clean

Tisuleko z.  |  Overall Experience 
Rating:
5.0

everybody there was great and friendly and very helpful i would use yall again and tell my friends and family great experience God bless yall

Leo B.  |  Overall Experience 
Rating:
5.0

Excellent customer services

lorena f.  |  First Impressions 
Rating:
5.0

This was the easiest thing we've done as far as moving. Rented the truck the same place as storage. No running around returning truck from storage. I would use this facility again

Kelly M.  |  Overall Experience 
Rating:
5.0

Great customer service friendly and helpful one of the workers actually helped me move my mattress out:) awesome place!!

CHARLOTTE A.  |  Overall Experience 
Rating:
5.0

Was very helpful

dwayne y.  |  First Impressions 
Rating:
5.0

best experience will definitely recommend to friends and family

javed n.  |  Overall Experience 
Rating:
5.0

Excellent Customer Service

winston h.  |  First Impressions 
Rating:
5.0

Great customer experience with the staff

Teyarnna S.  |  First Impressions 
Rating:
5.0

Thank you

Brandon H.  |  Overall Experience 
Rating:
4.0

Overall, we were pleased with our experience at this U-Haul location.

CECIL M.  |  Overall Experience 
Rating:
5.0

very nice and helpful people

javed n.  |  First Impressions 
Rating:
5.0

Wendy and our team. Great job!

jose d.  |  Overall Experience 
Rating:
2.0

I have same size unit as in MD however I pay a hundred more a month here and had to buy new lock? Spent 350$ on fuel and there was confusion and tried charging me 1200 despite contact stating 892

LASHAWN D J.  |  First Impressions 
Rating:
4.0

Very good,it's very convenient.

atilio d.  |  Overall Experience 
Rating:
5.0

Very helpful and accommodating. All staff we worked with was helpful and friendly

jeannie g.  |  First Impressions 
Rating:
4.0

Good, but false advertisement, saying the first month was free

maria g.  |  Overall Experience 
Rating:
4.0

Everything was great just wish the hours was open 24-hours to your personal storage units. At least until midnight

Homer M.  |  Overall Experience 
Rating:
5.0

Excellent employee service

Stephanie R.  |  Overall Experience 
Rating:
1.0

This facility is horrible! None of the workers are on the same page! They had major water damage and instead of the owner moving you into another unit the same size they move you into a bigger one.

SHATERIA A.  |  Overall Experience 
Rating:
1.0

Staff here is very rude in the front office. The workers in the back/outside are nice and super helpful. Beware they will lie to your face and then deny everything that you agree on.

mary h.  |  Overall Experience 
Rating:
1.0

Not a good experience

lashonda j.  |  First Impressions 
Rating:
5.0

They staff there was very friendly and pleasant. But the staff at Old Chyenne Hwy was the worse experience I ever had never want to go back again.

Felicia M.  |  First Impressions 
Rating:
5.0

Great customer service.

Scott G.  |  Overall Experience 
Rating:
5.0

Exceeded all my expectations!

Mark W.  |  Overall Experience 
Rating:
5.0

Everyone was great and friendly; enjoyed my experience!

deidre s.  |  Overall Experience 
Rating:
3.0

When I moved my stuff out I found rat pop on the floor ..

CINDY B.  |  Overall Experience 
Rating:
5.0

Wendy was a pleasure to work with. Very personable and pleasant. She explained everything and showed me how to get in and out of the facility after hours!

joseph d.  |  First Impressions 
Rating:
5.0

The young man that check in the trucks was very helpful, and professional.

jeffrey b.  |  Overall Experience 
Rating:
5.0

Wendy Ford has been fantastic for the fifteen years that I have been a customer!

PHILIP S.  |  Overall Experience 
Rating:
1.0

Wendy extremely rude.

siobhan j.  |  Overall Experience 
Rating:
5.0

The people who Run are very nice

Antoinette S.  |  Overall Experience 
Rating:
5.0

Just thank you, nice people.

Antoinette S.  |  First Impressions 
Rating:
5.0

Very professional experience. Having had some rough times of late, the lady at the counter was very kind, quick, and thought of things I didn’t think of in terms of my needs for my move. many thanks!

Jill C.  |  First Impressions 
Rating:
5.0

I had a very good experience with Uhaul, I recommend.

Luciano M.  |  Overall Experience 
Rating:
5.0

Thank you for your service. All the staff very nice and friendly. Every time I call they were very helpful. I will refer you to everyone.

Hoda b.  |  Overall Experience 
Rating:
1.0

I keep asking you to stop sending emails to deb.brooks@gmail.com This is MY email address and Debra Brooks keeps giving it out knowing it’s not hers

DEBra B.  |  Overall Experience 
Rating:
3.0

Elevator need to be fixed. It doesn't matter which floor you push, it goes to the 3rd floor first.

julis r.  |  Overall Experience 
Rating:
4.0

My overall experience was good. I was not happy with the rising cost of monthly rental.

JONATHAN S.  |  Overall Experience 
Rating:
5.0

Everything was great

sthaphalis l.  |  Overall Experience 
Rating:
5.0

Wendy and her team do a fantastic job! We were always treated with professionalism by Wendy and her staff.

Karen M.  |  Overall Experience 
Rating:
3.0

A few boxes and bags of comforters were wet and mildew. Found a dead rat in the unit.

Andrea W.  |  Overall Experience 
Rating:
5.0

I will miss not seeing Wendy the manager. She is the greatest person. She was always very helpful. She is an asset to the u-Haul family. Nancy Spain

NANCY S.  |  Overall Experience 
Rating:
1.0

First unit was leaking move to new one and it was infested with rats and palmetto bugs. GM does not care and would knowingly rent out units no matter conditions. The list goes on but no more charters

sherita c.  |  Overall Experience 
Rating:
5.0

Our storage flooded but u-haul was so amazing about it and they were so helpful so I would definitely recommend them to friends!

Brad L.  |  Overall Experience 
Rating:
5.0

None

sameul m.  |  Overall Experience 
Rating:
5.0

This is by far1 of the best storage facilities in Orlando. The climate controlled units and facility are so clean. Plenty of push carts and room.

Toccara W.  |  Overall Experience 
Rating:
5.0

Great costumer service

albert o.  |  Reservation 
Rating:
1.0

The unit leaked water onto my items. I have filed a claim and have not been contacted back.

Brandon S.  |  Overall Experience 
Rating:
1.0

An utter and complete nightmare. Thought I had 24 hour access, but I didn't and then the manager locked us into the lot with no lock on our truck and our truck and moving help still there and not done

karrie k.  |  Reservation 
Rating:
1.0

uhaul reservation lied to me get there at location no such unit or rate. Very bad sevices.i try to resolve the problem no one got back with me.

barbara c.  |  Reservation 
Rating:
5.0

I would definitely recommend this facility.

JOHN B.  |  Overall Experience 
Rating:
5.0

Very organized and staff pleasant and helpful

douglas b.  |  Reservation 
Rating:
4.0

Will consider using the storage again

Ernesto P.  |  Overall Experience 
Rating:
5.0

Excellent staff and facility

Christopher B.  |  Overall Experience 
Rating:
5.0

For two years of storage use my experience was always met with a smile a hello something so simple made my day during my time of transition . Staff and Management were Awesome especially Ms.Wendy 🤗

DAISY L.  |  Overall Experience 
Rating:
5.0

Everytime that I call U Hall for a Truck and recent Storage there Friendly Management and Staff I Highly Recommend these PeoPle does a Great job for Your Company keep up the Great Work and you will

charles Leon S.  |  Overall Experience 
Rating:
5.0

The customer service is wonderful. They went above and beyond to help with our needs. I would highly recommend them.

Alma R.  |  Overall Experience 
Rating:
1.0

👎🏾

Brittany G.  |  Overall Experience 
Rating:
5.0

When i have a emergency i prefer that storege it's. A very clean place

Marye J.  |  Overall Experience 
Rating:
5.0

I’ve been using this facility for my storage, packing and moving needs for 8 years. Wendy is great!

PANYA C.  |  Overall Experience 
Rating:
4.0

Thank you

yesenia b.  |  Overall Experience 
No reviews have been submitted for this location.

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