Customer did not leave a comment.MAYA C.
U-Haul Moving & Storage at Kirkman Rd
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Dwight M.
Customer did not leave a comment.WILLIAM V.
Customer did not leave a comment.IVANORD A.
Great location and all employees are welcoming.JASMINE O.
Just watch your milesMaurice H.
Customer did not leave a comment.Terri M.
The turn signals on the vehicle weren't working. The cost of the rental was too expensiveMARLA M.
Customer did not leave a comment.FRANK B.
Customer did not leave a comment.PIERRE C.
My car was not properly put onto the dolly thing. My wheel started to turn and the chains were put on too tight under the car!Jamaal C.
Better interaction with staffruthie R.
Having more of Mrs. Wendy, Gary & Joe at other locations. The Kirkman location is the best location. Great job guysðŸ‘ðŸ¼ðŸ˜ŠJUNE R.
OMG - Management was overly helpful and waived late fees caused by MOVINGHELP.COM no call no show problems. I thank them for that.. I will be using this site for all my future needs.BRYAN V.
The truck rented was clean and, overall, satisfactory. It badly needs a wheel alignment.LARRY V.
Great Job Mrs. Wendy, Gar, Joe, Terry... AwesomeJUNE R. | Overall Experience
It was easy pick up and drop offRichard B.
Customer did not leave a comment.DELONE T.
Customer did not leave a comment.JAMES J.
Customer did not leave a comment.ARLENE F.
Customer did not leave a comment.William D. | Online Move In
we don't speak english at all. but the young employee tried to explain the information to us. it was easy to communicate. we liked it. we were escorted to our place and told how to use the castle.Daniil K. | First Impressions
Customer did not leave a comment.DOROTHY P.
Fleet need a good maintenance, truck barely accelerated. Wasting gasARAMIS R.
Provide better details about the rentals to new customers and explain how does the tolls work when you rent a truck.Wanda D.
They were very helpful and efficient, got me in and out and on my way quickly and kindly, and were very on top of enforcing the mask policy which I greatly appreciated.Victoria O.
I was aware of the $3.50 per gallon charge if you don't put it back to where it was when you got it! If you give me the truck barely over 1/4 tank and I bring it back barely under a 1/4 tank. How in the hell you're going to charge me $42.00 for a gallon of gas. Y'all some fucking crooks... I hope you mitches get the VID !!Larry K.
Customer did not leave a comment.CHARLES A.
Big Roaches destroyed all my belongs and my kids belongs it were a shame and Embarrassing to my 3 Children’s sadLaverne C. | Overall Experience
Customer did not leave a comment.JUANITA P. | First Impressions
Loved the people I dropped off too but U-Haul need to be notified when there is no drop off at night. They told me I could return it and I couldn't so then I had to pay extra miles because I couldn't leave it there without being charged $100...Courtney T.
This would be the second time I've dropped off there and they are all really nice and welcoming! I will be using the drop off location every chance I get!ERIC O.
Awesome service, so please continue to offer professional and courteous service.RITA S.
Customer did not leave a comment.samantha T.
I went in without a reservation and all the tricks were rented for the date I needed. The person at the counter took the time to offer different solutions and we were able to rent a trailer that worked out for our needs. Keep up the great work guys!JORGE R.
The location didn't have all of the equipment I had booked.DAVID S.
Customer did not leave a comment.Soraya A B.
Very goodBLAS O.
Customer did not leave a comment.Christopher W.
Great location I like it where I always goRIVENSON M.
Customer did not leave a comment.Amauris S.
Customer did not leave a comment.CLARIVEL B. | Overall Experience
Customer did not leave a comment.DONALD J.
Customer did not leave a comment.Maria L.
Customer did not leave a comment.LAQUANDA S. | First Impressions
Customer did not leave a comment.Meishel L. | Online Move In
The General Manager is rude. No night drop off. Instead of receiving a refund they charged me and then told me to wait 14 days for the refund. Worst uhaul experience ever. won't be back.keesha H.
Customer did not leave a comment.KIM N. | Overall Experience
Customer did not leave a comment.Crystal S.
Customer did not leave a comment.Daun Y.
I’m going through a challenging time. Wendy was Exceptional. I undershot the space that I needed. She moved me immediately without making me feel as if I were putting her out. She’s very kind and respectful. This location is immaculate. While going through this transition, it’s comforting knowing that my furniture is stored on this property. As a bartender, I can appreciate good service. She’s a people person. She made my experience quite pleasant 😄joseph s. | First Impressions
Thank you, never had any problems with my unitmaribel j. | Overall Experience
Customer did not leave a comment.GROVER H.
No commentIMELDAHULIGANGA C.
Customer did not leave a comment.SHARON C.
Customer did not leave a comment.sheila H. | Overall Experience
Customer did not leave a comment.Angela B.
Both counter people were very knowledgeable and very low key. Very reassuring to deal with.MICHAEL P. | Overall Experience
Customer did not leave a comment.MARK B.
Customer did not leave a comment.Matthew R.
Customer did not leave a comment.Michael G.
Customer did not leave a comment.RANDY H.
Check in was extremely annoying due to company policy. Why in the heck do you need 3 different phone numbers and 2 different addresses? That's bordering on invasion of privacy. I only have 1 cell phone, my wife only has 1 cell phone (no business phones or land lines), and frankly, I don't want to give you any information for my friends and family - that's just ridiculous. Access hours listed on the website do NOT match actual hours (we were actually relying on those hours being correct and will likely have to pay for 24 hour access because we were unloading when access hours were up) and not having access to the bigger doors during 24 hour access makes things extremely inconvenient. Without those issues, the move would have been absolutely fantastic. Staff was friendly and helpful, even if I wasn't (I had driven 22 hours in the last 30). Excellent job to both the check-in staff who helped with my auto transport and to the counter staff for putting up with me.Antonio F. | First Impressions
Customer did not leave a comment.Pablo E.
Service Excellent , I appreciate the help of all team members!!!MANUEL P.
The one of people at the front desk is not helpfulCHAU C.
Staff was friendly and informative. I accidentally left my E-Pass in the truck and they had it ready and waiting for me the next day when I went back for it. Super helpful.Jason P.
Customer did not leave a comment.TIAGO M.
Customer did not leave a comment.Thiago S.
I'm just not sure why uhaul got my drop off location mixed up. My paper contract had the correct location in Orlando but for some reason the system changed my return location to Seattle.David S.
Customer did not leave a comment.REGINALD J.
Customer did not leave a comment.Joyce C.
Easy to rent and good customer service.JUAN T.
Customer did not leave a comment.Wesley S.
Customer did not leave a comment.HOUSTON S.
Customer did not leave a comment.Christopher E.
Everyone was friendly and efficient. Exceeded expectations!Darwin C.
Customer did not leave a comment.CHRISTOPHER A.
The truck did not have a phone charger. There was noise coming from inside the door for 8 hours straight , just an old not well maintained truckGuilherme M.
Customer did not leave a comment.MANES L.
They were quick on. Checking truck out and they were nice .Nancy D.
Customer did not leave a comment.Grendanlis C.
I saw nothing that needed to be improvedYvonne J.
Meet by happy people !! No need to see the smiles, it was in their eyes and tone of voice!! Made to feel very welcome!HARRY V.
Customer did not leave a comment.Francine T.
Nothing at all.THERESA M.
Fast and smooth process!MARCOS M.
Customer did not leave a comment.Maiki S.
Customer did not leave a comment.KENDRA S.
Customer did not leave a comment.TIAGO M.
Customer did not leave a comment.SUSHIL A.
Customer did not leave a comment.Lisa F.
Customer did not leave a comment.Stacey H.
Customer did not leave a comment.ANTONY O.
We've used this location before and like the staff.JOHN S.
Customer did not leave a comment.ROCHELLE R.
Customer did not leave a comment.Jean D.
Customer did not leave a comment.Claudio M.
Customer did not leave a comment.Jennifer A.
Customer did not leave a comment.Estaline D.
Customer did not leave a comment.DOMINQUE R.
Terry was a very awesome employee he explain me everything and very kindKALPESHKUMAR P.
Customer did not leave a comment.teresa T.
I have rented at this location at least 8 times. Always professional and great service.ROBERT R.
Customer did not leave a comment.DARRYL H.
Customer did not leave a comment.Charles H.
Customer did not leave a comment.GASTON G.
Staff was excellent, unit had preexisting damage and I was surprised that there was a "quality control tag/inspection tag" on the lock yet the drywall and ceiling damage was not previously noted on my unit meaning if I didn't mention it I would have been liable. The computer system kept shutting down and check in took an hour but gentleman that checked me in was AMAZING, very helpful and professional.Danny H. | First Impressions
Customer did not leave a comment.TAMIR S.
In the future customers service should let customers know that they have to pay for after hours to get access to the storage even though it was post. Also , Mount balls is not a good thing to use in the facility , Mount balls smell stays on the furniture so I rushed to get my things out within 30 days. Thank you. For your serviceLisa E. | Overall Experience
Customer did not leave a comment.renato f. | Overall Experience
Customer did not leave a comment.Timothy N.
Also rec'd good service at UHaul in International Speedway in Daytona Beach FL to review "check engine" light issue and also Ruby at main cust. svc. # (on 10/18/20 at ~3:35 pm) who gave me 18 extra mileage credit to compensate for having to drive to Daytona Beach to address the check engine light issue, Overall great service from all personnel. Thank you to all..DAVID P.
My experience was very good.TREMENE T.
Customer did not leave a comment.KIMBERLY H.
Everything was great,great customer serviceCARLOS D. | Overall Experience
My only thing is my bill was due on 8th, I paid on 9th moved out on 13th and they wouldn't pro-rate me any money backVALERIE H. | Overall Experience
Customer did not leave a comment.divine way m. | Overall Experience
Customer did not leave a comment.cherly s. | First Impressions
Customer did not leave a comment.Levoy T. | Overall Experience
The personnel that worked at this facility were always very pleasant, helpful and efficient. I would definitely utilize this location again if needed.herman s. | Overall Experience
Wendy Ford was very professional and did an amazing jobrenato f. | First Impressions
Customer did not leave a comment.Ashley R. | Overall Experience
The storage was for my sister Beatriz she came to Live in Orlando but she went back to Miami. She makes the payments on time and she liked the storge at all with air conditioner elevators and all the tools that you needs to carrier her stuff. thank you so muchAurora L. | Overall Experience
Use of this storage facility was an excellent experience. It was always clean, and the items I stored in the temperature controlled environment, were well preserved. This included a great deal of paperwork which could have been damaged by a lesser facility. I would highly recommend this facility.TED M. | Overall Experience
Great manager and staff. I would highly recommend this location.nicola b. | Overall Experience
Amazing service and staff was always polite and friendly . Thanks everyone for making my experience a great one. ☺️Janice &louis G. | Overall Experience
Very goodVictor A. | First Impressions
good service,no question. thank you.!!angel d. | Overall Experience
not greeted when walking in people who entered after weren’t greeted either representative was on phone forever so we waited for about 20 mins for him to help and another 20 for our reservationGenaro S. | First Impressions
Is a very good place , the customer service are very nice and respectedbertha c. | Overall Experience
Customer did not leave a comment.Gerald W. | Overall Experience
The staff at both the West Colonial and South Kirkman locations were quite helpful and polite in assisting with the problem I was facing.bruce m. | Overall Experience
Great Guest Perception & Amazing Service 👍👍👍👍👍👍👍Gino R. | First Impressions
Customer did not leave a comment.bruce m. | First Impressions
keep the good work and the services..👍angel d. | First Impressions
Customer did not leave a comment.wayne d. | Overall Experience
Customer did not leave a comment.Jose G. | Overall Experience
Wendy is great to work with!!next level R. | First Impressions
Everything clean n staffs was proffessionalRax A. | Overall Experience
Customer did not leave a comment.lorena f. | Overall Experience
Terry was very helpful and did what ever he could to make this trailer and storage unit rental as easy and convenient as possible for me. Totally recommend this U-Haul location. Thumbs Upwayne d. | First Impressions
Wendy Ford and her staff was awesome Wendy exceeded my expectations on several occasions..her staff is well trained,courteous and most accommodating, I would definitely use their services again. Highly recommended Kind Regards, David Costnerdavid c. | Overall Experience
Mr.Larry was more than helpful and went out of his way to help me and my fiancé. He answered all of my questions to where i could understand them. I will always remember my moving experience because of him, very good people !Jasmine b. | First Impressions
Thank you for taking good care of me and my belongings. The staff at U-Haul is very professional and performs there job exceptionally well. Equipment guys, front desk ladies, thank you!! Two thumbs upJill C. | Overall Experience
I rented a unit from this location twice. DO NOT RENT FROM HERE. I spent $180+ for 12 months, had to move out in complete darkness and my unit was covered in RAT DROPPINGS.Taylor H. | Overall Experience
I love the people here! You can tell the manger leads a good team.SHABANA S. | Overall Experience
The place was very cleanTisuleko z. | Overall Experience
everybody there was great and friendly and very helpful i would use yall again and tell my friends and family great experience God bless yallLeo B. | Overall Experience
Excellent customer serviceslorena f. | First Impressions
This was the easiest thing we've done as far as moving. Rented the truck the same place as storage. No running around returning truck from storage. I would use this facility againKelly M. | Overall Experience
Great customer service friendly and helpful one of the workers actually helped me move my mattress out:) awesome place!!CHARLOTTE A. | Overall Experience
Was very helpfuldwayne y. | First Impressions
best experience will definitely recommend to friends and familyjaved n. | Overall Experience
Excellent Customer Servicewinston h. | First Impressions
Great customer experience with the staffTeyarnna S. | First Impressions
Thank youBrandon H. | Overall Experience
Overall, we were pleased with our experience at this U-Haul location.CECIL M. | Overall Experience
very nice and helpful peoplejaved n. | First Impressions
Wendy and our team. Great job!jose d. | Overall Experience
I have same size unit as in MD however I pay a hundred more a month here and had to buy new lock? Spent 350$ on fuel and there was confusion and tried charging me 1200 despite contact stating 892LASHAWN D J. | First Impressions
Very good,it's very convenient.atilio d. | Overall Experience
Very helpful and accommodating. All staff we worked with was helpful and friendlyjeannie g. | First Impressions
Good, but false advertisement, saying the first month was freemaria g. | Overall Experience
Everything was great just wish the hours was open 24-hours to your personal storage units. At least until midnightHomer M. | Overall Experience
Excellent employee serviceStephanie R. | Overall Experience
This facility is horrible! None of the workers are on the same page! They had major water damage and instead of the owner moving you into another unit the same size they move you into a bigger one.SHATERIA A. | Overall Experience
Staff here is very rude in the front office. The workers in the back/outside are nice and super helpful. Beware they will lie to your face and then deny everything that you agree on.mary h. | Overall Experience
Not a good experiencelashonda j. | First Impressions
They staff there was very friendly and pleasant. But the staff at Old Chyenne Hwy was the worse experience I ever had never want to go back again.Felicia M. | First Impressions
Great customer service.Scott G. | Overall Experience
Exceeded all my expectations!Mark W. | Overall Experience
Everyone was great and friendly; enjoyed my experience!deidre s. | Overall Experience
When I moved my stuff out I found rat pop on the floor ..CINDY B. | Overall Experience
Wendy was a pleasure to work with. Very personable and pleasant. She explained everything and showed me how to get in and out of the facility after hours!joseph d. | First Impressions
The young man that check in the trucks was very helpful, and professional.jeffrey b. | Overall Experience
Wendy Ford has been fantastic for the fifteen years that I have been a customer!PHILIP S. | Overall Experience
Wendy extremely rude.siobhan j. | Overall Experience
The people who Run are very niceAntoinette S. | Overall Experience
Just thank you, nice people.Antoinette S. | First Impressions
Very professional experience. Having had some rough times of late, the lady at the counter was very kind, quick, and thought of things I didn’t think of in terms of my needs for my move. many thanks!Jill C. | First Impressions
I had a very good experience with Uhaul, I recommend.Luciano M. | Overall Experience
Thank you for your service. All the staff very nice and friendly. Every time I call they were very helpful. I will refer you to everyone.Hoda b. | Overall Experience
I keep asking you to stop sending emails to email@example.com This is MY email address and Debra Brooks keeps giving it out knowing it’s not hersDEBra B. | Overall Experience
Elevator need to be fixed. It doesn't matter which floor you push, it goes to the 3rd floor first.julis r. | Overall Experience
My overall experience was good. I was not happy with the rising cost of monthly rental.JONATHAN S. | Overall Experience
Everything was greatsthaphalis l. | Overall Experience
Wendy and her team do a fantastic job! We were always treated with professionalism by Wendy and her staff.Karen M. | Overall Experience
A few boxes and bags of comforters were wet and mildew. Found a dead rat in the unit.Andrea W. | Overall Experience
I will miss not seeing Wendy the manager. She is the greatest person. She was always very helpful. She is an asset to the u-Haul family. Nancy SpainNANCY S. | Overall Experience
First unit was leaking move to new one and it was infested with rats and palmetto bugs. GM does not care and would knowingly rent out units no matter conditions. The list goes on but no more charterssherita c. | Overall Experience
Our storage flooded but u-haul was so amazing about it and they were so helpful so I would definitely recommend them to friends!Brad L. | Overall Experience
Nonesameul m. | Overall Experience
This is by far1 of the best storage facilities in Orlando. The climate controlled units and facility are so clean. Plenty of push carts and room.Toccara W. | Overall Experience
Great costumer servicealbert o. | Reservation
The unit leaked water onto my items. I have filed a claim and have not been contacted back.Brandon S. | Overall Experience
An utter and complete nightmare. Thought I had 24 hour access, but I didn't and then the manager locked us into the lot with no lock on our truck and our truck and moving help still there and not donekarrie k. | Reservation
uhaul reservation lied to me get there at location no such unit or rate. Very bad sevices.i try to resolve the problem no one got back with me.barbara c. | Reservation
I would definitely recommend this facility.JOHN B. | Overall Experience
Very organized and staff pleasant and helpfuldouglas b. | Reservation
Will consider using the storage againErnesto P. | Overall Experience
Excellent staff and facilityChristopher B. | Overall Experience
For two years of storage use my experience was always met with a smile a hello something so simple made my day during my time of transition . Staff and Management were Awesome especially Ms.Wendy 🤗DAISY L. | Overall Experience
Everytime that I call U Hall for a Truck and recent Storage there Friendly Management and Staff I Highly Recommend these PeoPle does a Great job for Your Company keep up the Great Work and you willcharles Leon S. | Overall Experience
The customer service is wonderful. They went above and beyond to help with our needs. I would highly recommend them.Alma R. | Overall Experience
👎🏾Brittany G. | Overall Experience
When i have a emergency i prefer that storege it's. A very clean placeMarye J. | Overall Experience
I’ve been using this facility for my storage, packing and moving needs for 8 years. Wendy is great!PANYA C. | Overall Experience
Thank youyesenia b. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
Propane service delivered straight to your door!