Customer Reviews for U-Haul Moving & Storage at Mt Juliet

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage at Mt Juliet

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William Lee G. on

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KATHY M. on

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Pleasant experience from reservation to return. Thanks to all.

Janet T. on

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James E. on

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John made the rental experience pleasant

John H. on

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Sherry B. on

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james R. on

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Muthrine W. on

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Had one problem - the electrical cord was damaged and right signal lights stopped working - I called 800 number and was told to find a close Uhaul. The first Uhaul was closed (training sign) but the second Uhaul diagnosed the problem and fixed me right up. Thanks!

Bryan P. on

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Laquasha B. on

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Them prices... Well mileage needs to reroute

Samuel T. on

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Great experience. Made moving so simple and easy. Will be using UHAUL next time I move.

charles R. on

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Sharon S. on

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Manager was amazing. Super service. Very responsive and hands on. Even refunded the mistake the Orlando location made. Awesome service and people. Thank you.

Jerry B. on

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brakes malfunctioned

Kyle M. on

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David G. on

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Alexis was all over it. Great job.

Cordney W. on

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Sonya S. on

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Carolyn K. on

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andreina P. on

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Tom M. on

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I have rented many uhaul trucks and trailers over the years and have for the most part have always had good experiences although I do think the corporate locations like this one are more professional than some of the independents.

Danny C. on

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I felt like we were over charged tremendously when we had to keep the equipment an extra day. I’ll be using a different truck line the next time I move.

Graham G. on

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Michael B. on

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Personnel was awesome computers and phones were down. First time to check in on mobile device got help from the call center after I had disconnected my trailer and parked. Call center was awesome and helpful. Because of an accident on the interstate I was late and my help to unload was no longer available. I unloaded by myself, I’m a retired senior adult, and then went to return the trailer. I had rented for 1 day, but because I was late the system wanted to charge me double. I have used uHaul many times in the past 4 years and this has never happened before. I’m still waiting for someone to call and help settle my pending payment.

Tim G. on

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Steven F. on

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Very helpful.

Selena W. on

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jennifer B. on

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Joshua L. on

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jason H. on

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Joshua L. on

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connie B. on

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Tod R. on

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Team did a great job! Ive rented 2 of the past 3 weekends and they are fabulous to work with. Highly recommend!

Stanley K. on

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Awesome job. Would most defiantly recommend these guys.

Rosalind B. on

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Joel S. on

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Friendly greetings: Clear communication: Clean and orderly facility: Quick service. UHaul Mt. Juliet delivered an efficient and professional experience. I would definitely recommend this Uhaul..

Lynn N. on

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John was great!! Definitely would go there again!!

Todd R. on

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Unprofessional staff. Just a real joke-had rented quite a bit in the past but will be looking for other locations or companies.

alan C. on

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Corrine O. on

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Wonderful customer service... Thank You🤗

REGINALD P. on

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Great employees!

payton b. on

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John was amazing! So grateful for his help and the easy process!

Kimberley F. on

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The young man that checked me out was very helpful and approachable. That means alot when you are doing something unfamiliar. Thank you.

Keith S. on

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cynthia m. on

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GREAT PLACE TO STORE YOUR THINGS. EVERYONE WORKING THERE WERE SO NICE AND VERY HELPFUL WILL RENT AGAIN !!!

Emmett K. on

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Marsha P. on

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Good customer service

bruce d. on

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Quality storage. Highly recommend.

michelle m. on

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Thanks for everything

Wayne B. on

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Everything was fine.

thomas s. on

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You guys are the best, gonna miss this place. Wonderful staff. Great prices.

ernest e. on

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General manager was great! He should be the president of UHAUL.

Sheldon F. on

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Alex was the young man who helped us with a storage unit and truck return. I spoke with him Friday on the phone and luckily he was there on Saturday so I could work with him personally. Excellent !!!

SOJOURNER W. on

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Outstanding service. If it's not already, U-Haul should be the "Standard" for the storage industry.

eddie o. on

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Had no problems. Very satisfied.

Andrew J. on

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Fast, professional, helpful

Brian B. on

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Great staff! They made it so easy to get done what I needed to get done.

Lou R. on

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They are wonderful always willing to help you. I wouldn't go any where else.

KIMBERLY M. on

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A positive made pymnts online but Uhaul still insist on sending paper a Negative

Steve S. on

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Fraudulent charges for the last 2 months. refuting the charges with credit card. local Management has not returned calls.

HEATHER H. on

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After 11 yrs, I finally emptied my unit yesterday I brought my broom & dustpan expecting a lot of debris to clean up. There were no spider webs, no bug carcasses or mice poop. Just a little dust.

matthew e. on

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Easy process and very helpful and friendly customer service.

Deborah M. on

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Great service.

BRADLEY B. on

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Clean and curtious

Ruben R. on

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Is no good servis and no respect for the costumes.

Tim S. on

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The staff and facility is awesome! Alex is very accommodating! I will recommend this location to anyone needing help with relocation or moving.

Michael L. on

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Everythings was great! My Ubox arrived in perfect condition. Nothing damaged and the staff was super helpful with scheduling load out and getting it open.

gildardo l. on

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MALINDA F. on

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The original staff was very unprofessional. They judged female customers appearances and were very obvious in doing so. It was very hard to get a hold of the manager. extremely frustrating!

lila w. on

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I have never experienced such a caring and professional services in regards of taking care of their customers, I will recommend them to everyone who needs a place for moving or storage their the BEST.

Susan J. on

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I have always received great service from this facility. Up until I had room in my new house, I had a storage unit too.

KIMBERLY M. on

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Needed more help at counters on sat

John S. on

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Was very helpful and kind and help save me money and time ty for all the help

vilma m. on

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Will come back!

sojourner W. on

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Every U-Haul that I've done business with provides excellent customer service. The staff at My Juliet is truly exceptional however. Your Brand is solidly grounded in excellence. Thank you!

Stacy S. on

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Wonderful customer service! Nice, professional and quick.

Mike Z. on

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Facility was fine. Appreciate having the hand truck available to use. Staff stayed late to check me out.

Christine e. on

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There was a lady that helped us (Bianca??). She went out of her way to help us find a storage unit that would fit our items and even backed the truck up for us to unload. Great Service! Thank you!

Roxanne C. on

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Everyone has been so friendly The only thing I would say negative would be to have employees park away from the doors for patrons to load and unload their storage units

Joni R. on

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It was a great experience, the staff was very helpful.

Rachael K. on

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