UHaul did me a huge favor by raising their rates twice in 14 months. It forced my to see my foolishness in paying more to store my belongings than the replacement cost to buy them new. Newton's First Law of Motion: a complacent body will remain complacent unless acted upon by an arbitrary and caprecious price hike! Would I use them again? Yep, no doubt about it.
Shaun L | Overall ExperienceSelf Storage Units in Old Hickory, TN, 37138
U-Haul Moving & Storage at Mt Juliet
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Johnathon gave exceptional customer service. I believe his last name was Harris.
MICHELLE W | First ImpressionsToo many fees, should not have to pay a fee if I go in after 7. Also, my unit was in the back near the side door. Used to have access to that side door and now it’s blocked off and a sign says there will be a 50.00 fee if you go through that door which is ridiculous.
DIANE M | Overall ExperienceGreat customer care is always!
sojourner W | Overall ExperienceAll of the staff at this facility have been very helpful for the numerous times I rented a small trailer and also rented storage units.
ELLEN L | Overall ExperienceI completed my storage needs. I have rented trucks many, many times in the past. Currently I was storing items there. The rent was paid a week prior because I couldn’t coordinate the final cleanout prior to rent being due. When I went to close out the account, the rent was not prorated as I had previously understood. This made me so mad. 3/4 of the rent was retained “we no longer pro rate”. I felt taken advantage of. It is a nice facility and convenient to my location but the final interaction that I will remember is them keeping my money for services I am no longer utilizing.
AMY M | Overall ExperienceNotified of rate increase, and if paid by a certain date would not increase however, I’ve paid the same date each time, but the rates were increased anyway that is my only complaint
carol p | Overall ExperienceI never had a problem not even dust settled on my belongings for the year it was in storage. Thank you!
TAYLOR V | Overall ExperienceIf you plan on getting a medium dont. Get a large trust me if you like stuff just like me do that. I had a bad experience moving all my stuff in the medium storage space. Now i got stuff here and there now. Frustrating!
Joshua E | Online Move InCrew & Equipment were Awesome !! (But there was a Small Rainwater Leak in the Momma's Attic area)
Randy H | First ImpressionsNa
JOSUE G | Overall ExperienceJonathan and his crew were very nice and professional. Every time I came the floors were clean and it spelt nice. I often saw someone cleaning or Jonathan walking the halls. I would recommend to family and friends.
DONNYELLE T | Overall Experience