Customer Reviews for U-Haul Moving & Storage at University Square

1,041 reviews

44 Hammond St   Worcester, MA 01610

(508) 762-1257

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(508) 762-1257

44 Hammond St
Worcester, MA 01610

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Tracy K. 
Rating:
4.0

Customer did not leave a comment.

Danielle P. 
Rating:
2.0

Customer did not leave a comment.

Mylien N. 
Rating:
5.0

Customer did not leave a comment.

Jose V. 
Rating:
5.0

Tara was excellent! She helped us find the right size storage for our needs. Never pressured us into something we didn't need and was super professional!!

Stacy L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

priscilla k.  |  Overall Experience 
Rating:
5.0

Excellent and clean

Joseph N. 
Rating:
5.0

The employees are problem solve, very detail and polite

Juliana O. 
Rating:
5.0

Customer did not leave a comment.

Jennifer M. 
Rating:
5.0

We stored some furniture and other smaller household items over the spring/summer prior to another move, and the facility and its staff were great. The place was clean and the staff helpful and professional. Shout out to Mr. Neill who helped us finalize our checkout!

James S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Steven C. 
Rating:
5.0

Customer did not leave a comment.

Josue G. 
Rating:
5.0

Very friendly

rich P. 
Rating:
5.0

Customer did not leave a comment.

Luis M.  |  Overall Experience 
Rating:
4.0

Overall, renting storage space was easy and convenient. They put out critter traps in each unit, but I did notice that there was a good bit of rodent poop on the floor on my unit that accumulated over time.

Julia K.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Rubén T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marilyn N.  |  Overall Experience 
Rating:
5.0

Quick and easy with great customer service!

Jessica C. 
Rating:
3.0

Customer service received by their manager was terrible. I got a 19' truck/vehicle without a functioning side mirror; The mirror could not be adjusted and I had no "view at all" in the right side of the truck. I have not received any information about it. I was the last customer in that store, the lights were turned off even before I got at the door. I called their store as soon they open in the next morning to report that problem (and other ones) and get another vehicle but I was told that all the vehicles in house were reserved. I spoke with a very nice lady (Christine) which understood my concerns to drive in the highway with my daughter in a truck in that condition. She asked me to check to look in the truck to see if that side mirror had two stickers (X). I confirmed to her that the stickers were there so she told me that I should not worry because I was not going to get charge for that mirror since U-Hall was aware of that problem and I was going to get $25 credit. I asked if drive with broken side mirror glued with tape was legal and Christine did not know. I had no options since it was my daughter's move in day. The day that it was supposed to be a happy, exciting and happy day driving to the university became the worse driving in my life. I had to drive the whole time in the right lane.

Margareth B. 
Rating:
5.0

Great staff, thank you

Thomas J. 
Rating:
5.0

Staff was very efficient, helpful and friendly.

Lisa M. 
Rating:
5.0

The staff at this location are very helpful. I rent a trailer , on average, once every 4 weeks. I'm so appreciative of the availability of inventory and ease of pick up and drop off. I'm usually in and out in under 10 min.

Kurt F. 
Rating:
5.0

Customer did not leave a comment.

Joseph W.  |  Overall Experience 
Rating:
5.0

I rented a van on 9/9/22 at around 5:30pm and really enjoyed checking in with the gentleman wise name I am forgetting at the moment. He should be commended because these days, adequate customer service is like seeing a unicorn!

Ulyetta W. 
Rating:
5.0

I have always had good experiences with u haul. Will continue to do business with them when I am in need of a moving truck.

Roxanne K. 
Rating:
2.0

The location was way too far from my place and I wasn't even given decent amount of additional miles that I had to cover because the pick up location was so far off from the place

Siddharh M. 
Rating:
1.0

they never have enough car to make the move and when you go to the office they tell you to look for the car on the other floors when they have to do that because they are the employees

Ismael F.  |  First Impressions 
Rating:
5.0

Muy limpio

johanna b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael R. 
Rating:
1.0

Over charged, incorrect return date on receipt. Having a terrible time trying to get someone to refund me.

Nikolas M. 
Rating:
5.0

Just be sure to look in the back of the truck. There were two dollies that we did not know were back there. They were sliding around banging into the sides and we didn't know what was going on.

Susan S. 
Rating:
5.0

Very nice people. Excelent services

Stephanie L. 
Rating:
4.0

Customer did not leave a comment.

Sonya D. 
Rating:
5.0

Clean great service Wonderful hours Very easy access and Multiple access points

HEATHER S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marcella A.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

rebecca D. 
Rating:
3.0

I wish the reservation system would not allow a customer to book with a certain location if it was not confirmed that the necessary equipment is available. I initially booked a reservation for a 10' truck through the Bellingham, MA location and the reservation was confirmed. A few days later I received a notification saying the Bellingham location did not have the equipment for my reservation and the pick up location needed to be changed to Worcester, MA which for me is a difference of about 20 miles each way (opposed to Bellingham, which is about 5 miles). I chose Bellingham intentionally based on this shorter mileage, but will now have to pay the difference of going to Worcester which is disappointing.

Alyssa C. 
Rating:
2.0

Customer did not leave a comment.

Mindy S. 
Rating:
5.0

Excellent customer service

Kathleen N. 
Rating:
4.0

Customer did not leave a comment.

nydia S. 
Rating:
5.0

Staff at Hammond st are always professional and friendly!

Jeffrey M. 
Rating:
5.0

Staff at Hammond st are friendly and great to work with.

Jeffrey M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

azra b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacques B. 
Rating:
5.0

Customer did not leave a comment.

ENRIQUE T. 
Rating:
5.0

Great employees were very helpful

Felix S.  |  Overall Experience 
Rating:
3.0

Let customer know if the requested size is not available - it wasn't convenient for me to have an extra 5 feet in cargo length.

Travis T. 
Rating:
5.0

Customer did not leave a comment.

Claire M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jacquelaine W. 
Rating:
5.0

I did drop off, lady told me she email me my receipt but she never did. Not a big deal cause it was only about a 3 hour rental. Just got to make sure you get receipts to customers.

Daniel G. 
Rating:
5.0

just log the truck in as dropped off so that you don't call the customer after saying I haven't dropped it off

Anthony W. 
Rating:
4.0

Customer did not leave a comment.

Nolan W. 
Rating:
4.0

Customer did not leave a comment.

June N. 
Rating:
5.0

Large store area but situated in the middle of a residential neighborhood. It might have been difficult for me drive to the store to return a bigger rental truck.

Kaushik M. 
Rating:
5.0

Customer did not leave a comment.

lena H. 
Rating:
4.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Customer did not leave a comment.

clarice K. 
Rating:
5.0

Friendly staff - well informed.

Michael P. 
Rating:
5.0

I have nothing but wonderful things to say about the people that work here . Professional and they all seem to have a great sense of humor . It was a pleasure doing business with your company.

Donna O. 
Rating:
3.0

Customer did not leave a comment.

jacquelaine w.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tim K. 
Rating:
4.0

Customer did not leave a comment.

Janelle C.  |  First Impressions 
Rating:
5.0

Staff was great at Hammond St and so very helpful in my rental experience, both in the office and in the yard! Thanks!

Robert L. 
Rating:
5.0

Great, clean, easy-to-use storage space with wonderful and helpful staff.

Arthur S.  |  Overall Experience 
Rating:
4.0

Wish we had 24 hour access.but overall a good place to store your stuff.

joel m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joanna W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Steven B. 
Rating:
4.0

It would be nice to have access to the sliding doors after 7:00. Because of work hours you can’t always get there earlier.

Donna O.  |  First Impressions 
Rating:
5.0

I didn't notice during pick up but within a few hours it was apparent that trash was previously transported in the unit. All my stuff now stinks and anything that was on the floor was dirty.

Nichole H. 
Rating:
5.0

Customer did not leave a comment.

PENGRONG Y. 
Rating:
5.0

Customer did not leave a comment.

Joyce M.  |  Overall Experience 
Rating:
5.0

Great service

Delio F. 
Rating:
5.0

Customer did not leave a comment.

David T. 
Rating:
4.0

Customer did not leave a comment.

KEVIN L. 
Rating:
5.0

Customer did not leave a comment.

Phat N. 
Rating:
1.0

Initially when I picked up the truck I had an over all great experience with the U-Haul personnel working the facility (Christine). Returning the truck was completely different. The person at the counter had an attitude right from the start. I was listening to him talk to the lady before me and could sense his demeanor. Not sure if he was having a bad morning or what but he seemed to get a little agitated when I asked him to please check the truck in now so I didn't get charged another day as I was pushing up against the timeline of the 24hrs by 10-15 minutes. He became condescending and confrontational when I questioned why he was charging me for gas when I had re-fueled to the required amount. When I refueled I made sure I was on level ground, viewed the fuel gauge from the drivers seat. When they were verifying the fuel gauge the truck was not on level ground which was why it showed short a couple of gallons. I normally wouldn't have cared except the fact the U-Haul representative had a major attitude and was absolutely trying to be confrontational and intimidating. He was a good sized person who looked like he worked out. It seemed to me he was looking for a confrontation. I eventually walked away and stopped questioning the additional charges and just asked for a receipt. The person ended up charging me an extra days usage to be spiteful. U-Haul can look at he surveillance footage to confirm most if not all of what I am saying.

Martin R. 
Rating:
5.0

Personal we're extremely helpful and knowledgeable!

Stephen S. 
Rating:
5.0

N/a

Victor O. 
Rating:
3.0

Customer did not leave a comment.

Mafaz E.  |  Overall Experience 
Rating:
5.0

Ya need more carts, that’s the only improvement but I’m sure customers lock them in their units so 🤷‍♂️ Besides that, your store/service was awesome

SEAN K.  |  Overall Experience 
Rating:
5.0

Great attention and very efficient staff

Delio F. 
Rating:
5.0

Customer did not leave a comment.

keith M. 
Rating:
5.0

Pickup was super-easy, the staff friendly and helpful, all of which helped make for a less stressful move.

David T. 
Rating:
5.0

The folks that work here are very professional and respectful.

Tom L. 
Rating:
5.0

Customer did not leave a comment.

Armando C.  |  First Impressions 
Rating:
4.0

I dropped the van off yesterday at 3:55, was told I was all set. I have not received the bill yet, telling me what the final charge was.

Kevin L. 
Rating:
5.0

Customer did not leave a comment.

Shanice G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pranjal P. 
Rating:
5.0

Customer did not leave a comment.

Eric W.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Samina B.  |  Overall Experience 
Rating:
5.0

The trailer worked well, had dents, dings, was dirty, smelled like cow hay inside, and a portion was duct taped. It worked for me and I didn't mind any of that. Just wanted to share.

Greg S. 
Rating:
5.0

Continue with the good job and thanks.

Barbara W.  |  Overall Experience 
Rating:
3.0

I was told this place was open at 8AM so I could speak to someone, but when I got there, there was a sign indicating it opened at 9AM so I was unable to and had to figure it out on my own

Robert V. 
Rating:
3.0

Didn't have a appliance dolly so I wasted my money cause I couldn't move the piano that I was going to get. Thanks

john R. 
Rating:
3.0

The staff at the UHaul Location were doing the best they could with not enough support. They were all very kind and trying their best, 10/10 for the staff. It seemed like they probably needed better support/more people to handle the crowd The van I rented was overall in reasonable condition, but hadn't been cleaned thoroughly, resulting in some damage to my stuff.

Stephanie C. 
Rating:
5.0

Christine was great. Super nice and very helpful.

Kevin C. 
Rating:
5.0

Everything is okay with you guys, keep it on God bless your workers

James K. 
Rating:
5.0

Guy was a fantastic General Manager to work with!!! Definitely refer my people to his location!!!

Daniel R.  |  First Impressions 
Rating:
5.0

Was not able to use mobile pickup but went inside and everyone was kind helpful and extremely efficient and drop off went smooth as well. Van was in great condition and this location across from gas station is very convenient.

Matthew L. 
Rating:
1.0

Rude worker Angela

Maria G. 
Rating:
5.0

Huy was very accommodating with my reservation! Over and beyond the norm. Would definitely refer people to his location!!!!

Daniel R. 
Rating:
5.0

Customer did not leave a comment.

diane R. 
Rating:
3.0

Customer did not leave a comment.

Zane M. 
Rating:
5.0

Customer did not leave a comment.

Maria A. 
Rating:
4.0

Honestly they were helpful they were polite and they were fast I don't think anybody could do any better

JOHN H. 
Rating:
1.0

Customer did not leave a comment.

Erizjan B. 
Rating:
5.0

No comments!

vinicio V. 
Rating:
5.0

Customer did not leave a comment.

Tammy M. 
Rating:
5.0

staff was very friendly and helpful. I found thwhole process much easier that the last time I rented. this was 3 years ago in a westtfield MA location. I would say improvements have been made and are sucessful.

John C. 
Rating:
5.0

Super awesome. Lower the price though. I know, as price thanks to Brandon. He did it.

MIGUEL P. 
Rating:
5.0

Seat was very uncomfortable and I had to return the vehicle back sooner than I anticipated! The person I returned the vehicle back acknowledged that there are some of the trucks with seat issues. Hope your company can resolve this issue for future renters!

Frank K. 
Rating:
5.0

Customer did not leave a comment.

CHARLES A. 
Rating:
5.0

Customer did not leave a comment.

SEAN K.  |  First Impressions 
Rating:
5.0

I honestly can't think of anything. Christina was very professional; courteous and informative. She answered all of our questions and made sure we understood our contact thoroughly. Thank you :)

Rob H. 
Rating:
5.0

Customer did not leave a comment.

john L. 
Rating:
5.0

Location and Employees Are Amazing🙂😊

WILLIAM M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rosa R. 
Rating:
5.0

Well experienced and friendly staff and customer service!

Carlos R. 
Rating:
1.0

Mark your drop of locations better/ more lighting, after hour drop of is sketch

alex K. 
Rating:
5.0

You have excellent customer service and support. Thanks

Kathleen N. 
Rating:
5.0

I was told I would be charged .40¢ per extra mile driven. I was charged $1.00 per mile. I only went 10 miles over so not a huge deal as it's a $6 difference but still inconvenient.

Sean C. 
Rating:
5.0

The lady that checked us out was so friendly and cool

Elizabeth M. 
Rating:
5.0

Great experience with U-Haul. Thank you!

mirela M. 
Rating:
5.0

Todo fue muy bien me gusto muchísimo Buen servicio, trato y volvería a rentar por Ustedes otra vez les estoy muy agradecida Gracias

Migdalia P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Imani H. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Customer did not leave a comment.

Kerrie F. 
Rating:
5.0

The customer service there is very good every one knows there service and go beyond to help the customer. Thanks guys .

clarissa a.  |  First Impressions 
Rating:
5.0

The girl that did my reservation with storage went beyond to explain to me and showed me. Great worker she very knowledgeable. Wish I knew her name. Thank you.

clarissa a.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jose R. 
Rating:
5.0

Based on my recent experience there is no need for improvement at this location. The agent who helped me was very professional, friendly, and knowledgeable about my needs and helped me determine which trailer to rent. The paperwork was finished quite efficiently, and I was on my way faster than I expected. The agent even attached the trailer and checked that all the lights were working. I had already done this while he was attaching the trailer and I was impressed that he double checked that all the lights operated as they should. I am 77 years old and have a bad back. I was very appreciative that he did the lifting of the trailer to my hitch. This agent reflects quite admirably on your company.

William C. 
Rating:
5.0

Continue to have good maintenance workers and managers at this location these two are the best.

Terrell H. 
Rating:
3.0

Customer did not leave a comment.

Dori B. 
Rating:
5.0

Clerks were great, hooked up trailer for us, even had tech help with a minor wiring issue, great overall experience

Nicholas K. 
Rating:
5.0

Customer did not leave a comment.

JOHNNY P. 
Rating:
5.0

We were very pleased with the friendly and helpful service we received throughout our use of the facility. We particularly appreciate the excellent customer service by Huy Nyugen, who was always responsive to our questions and concerns. He made us feel truly appreciated as customers. The one problem we had was evidence of the presence of mice in our unit. We understand this problem has to do with the urban setting, and undoubtedly with those unit renters who do not follow the rules of not keeping foodstuffs in the facility. However, Mr. Nyugen was very responsive to our concern and called on staff immediately to clean our unit of mouse droppings. We also appreciate the rodent-control box which was in the unit, which I believe definitely helped. Overall we were very happy with our experience at the facility. Having it available made our lives much easier getting our new home settled. Thank you!

Kathleen K.  |  Overall Experience 
Rating:
3.0

The employee from u haul John in hammond st worcester mass was really helpful in 7/1/2022 helping me or fixing the problem with my storage unit that I have since 2/26/2021 because they put a lock on my storage saying The other employee Who was working in font desk also that day ( Mr Huy)that I have a balance but it wasn’t true cause i got all my record and also my storage was in the computer as a vacant but it was also false cause I pay the month before and a I got everything inside my storage and also got the record to no balance so they open a new account as a new customer ..thanks John for you good customer service and helping me and founding the problem 0r mistake in the computer..

Rubén T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Susan B.  |  Overall Experience 
Rating:
5.0

Please can I drop off your van by tomorrow July 2, 2022

AGNES S.  |  First Impressions 
Rating:
5.0

Uhaul always my favorite place thank you very much Uhaul company are the best

MARIE P.  |  Overall Experience 
Rating:
5.0

Very friendly helpful respectful and all the staff were very nice and very professional with costumers.

Hector S.  |  First Impressions 
Rating:
5.0

All around a great experience and the manager will go out of his way to help meet a customers needs.

Ashley G.  |  Overall Experience 
Rating:
5.0

The staff there was very friendly and attentive. Kind all around. And very informative. Would recommend 10/10

WhitneyA C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lissette R.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

justina r.  |  Overall Experience 
Rating:
5.0

They are very nice people

JOHN O.  |  First Impressions 
Rating:
5.0

The staff at uhaul was professional and courteous.

Richard P.  |  First Impressions 
Rating:
1.0

Had to close out my unit due to an infestation of mice. Had to throw away a $200 night stand table because it was completely covered in mice urine and feces. Never again will I use U-Haul for storage or truck. I’d rather store it in a cardboard box outside and take a bus.

Alexis C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

donald w.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Electricla & Lighting R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

frank a.  |  Overall Experience 
Rating:
4.0

The staff are great people and helped me out when the unit I rented still had a lock on it. I had problems reaching the location by phone a couple times when I was having trouble with payment and securing my unit, so I definitely recommend resolving all issues in person. Otherwise, I highly recommend this UHaul to others - clean, well lit facility in a great location with kind and helpful employees!

Jessica S.  |  Overall Experience 
Rating:
2.0

Storage facility itself is excellent.......when you can access it. They've trimmed the hours from 24/7 to 7a-7p most days, which makes loading or unloading after work most days unfeasible. Beyond that, and much more infuriating, is the fact that the self-access door is usually some sort of inaccessible. Either the door itself is locked (even during hours, you have to go find the office people and have them unlock it), or the computer system is broken and therefore the self-access key reader doesn't work, in which case you STILL have to go find the office staff and ask them what's what. Rarely a smooth experience here. Storage is fine, but a bit of a headache.

Blair M.  |  Overall Experience 
Rating:
5.0

Huy was awesome, very courteous and business like. Thank you.

david m.  |  Overall Experience 
Rating:
5.0

The general manager Huy, Josh and everyone here was nothing but amazing, kind, helpful and I just can’t thanks then enough for being freaking amazing!!! I would recommend them in a heartbeat to anyone. Give you guys a pat on the back because you are killing it !!

Genesis C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Veronica J.  |  Overall Experience 
Rating:
5.0

Josh was great, made it easy to use the storage facility Thanks Josh!!

david m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Muriel R.  |  Overall Experience 
Rating:
2.0

The first storage I had on the 4th floor (not climate controlled) the roof leaked into my storage and I had some mice dropping in the unit. The GM (Jennifer) was super helpful this time- she moved me to the 2nd floor, the general manager charged me the same as the previous unit I had which was great because it was a nicer unit on the 2nd floor and closer to the elevator. She was super helpful and went above and beyond for me. I didn’t go check on my stuff for about two months, when I went to clean it out this past week there was mice dropping every where in the unit causing me to have to throw somethings away which is very frustrating as I moved everything to the second floor in hopes of it being a better unit especially with the climate control. I had mice droppings stuck in the tape of my packed boxes and dropping all around and inside my daughters toys and all over my wooden table, etc. I wouldn’t recommend the storage site to anyone as two different floors I had similar issues and all I got the day I officially moved out was “sorry” and they took the full rent payment from me even though my stuff and my kids stuff were ruined yet again. We lost some belongings from the issue in the first unit and now we lost more of our belongings. I always paid my rent and if it was late I always paid it before it ever went into default status. Clearly there’s a rodent issue in the building that needs to be addressed. And the fact that I was charged for the full month after I brought the issue up to not one but two workers and both times only got a “sorry” .. not once did anyone ask how can we fix it? How can we make this experience better? I tried to be hopefully in keeping the unit and giving uhaul my business, I’m not sure if the GM left and if the building is under new management now but I will say this past visit to the facility was not a great experience at all.

amanda e.  |  Overall Experience 
Rating:
3.0

store staff are rude call me dumb because forgot to take the lock off

Jessenia A.  |  Overall Experience 
Rating:
5.0

The staff was very helpful and they took good care of me. I will always want to do business with them.

Prince W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christian C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Brenner B.  |  Overall Experience 
Rating:
5.0

Bien

SAIRO B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Yelisse R.  |  Overall Experience 
Rating:
5.0

The guys there were very helpful and very professional thank you

RUBEN C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jesse m.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MARINA M.  |  First Impressions 
Rating:
5.0

Excellent place and OUTSTANDING staff. Always with the willingness of giving you the best service.. Positive Recommendation Create and put some flyers at the entrance of the storage areas, something to encourage uses to No leave trash or unwanted things around. (No everyone has the common sense in picking around after themselves).

Maria S.  |  Overall Experience 
Rating:
5.0

Im fell very satisfied with the service thank you very much.

Alta Gracia a.  |  First Impressions 
Rating:
4.0

I truly love it. Really appreciate it!! Very reliable service.

ANTOINE R.  |  Overall Experience 
Rating:
5.0

Simeone should answer the phone when customers need assistance. But other than that everything is fine!

Rosa V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jaime b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yelisse R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

WILLIAM P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rebekah E.  |  Overall Experience 
Rating:
1.0

National reservation was not available at designated location. Took long to resolve. Had to pay movers an additional $750. Problem with your moving company also. Never made it to assist with my move after broken commitments. Really awful experience.

AARON J.  |  First Impressions 
Rating:
5.0

Angela is. Very nice and sweet it was pleasure to have her help us thank you

HOWARD S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RAYMOND P.  |  First Impressions 
Rating:
5.0

Very helpful and pleasant staff

Jennifer R.  |  Overall Experience 
Rating:
5.0

Awesome please best experience

angel S.  |  First Impressions 
Rating:
5.0

La persona que me atendio fue muy abierta para darme detalle sobre El storege y quede fatifecha con El Lugar ella es UN exelente ejemplo para otro stores como empleada muy amable le doy un 100 El nombre de la empleada Angela Diaz gracias por su attention

DAISY A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Noah Michael L.  |  Overall Experience 
Rating:
4.0

I will recommend to anyone.

ANTOINE R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

lauren o.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nelly B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dynta J.  |  First Impressions 
Rating:
5.0

I was very impressed with the facility and staff. O recommend this place to a friend and she literally switched from her previous storage facility to this one

Anamarie O.  |  First Impressions 
Rating:
5.0

I'm 65, and I have used storage facilities several times over the years, as my job frequently had me relocating throughout the country. BY FAR, this U-HAUL Facility has been THE BEST I've ever used. I was continuously impressed by how clean the facility had been kept, and the convenience of having an elevator (which was ALWAYS working properly whenever I need it) and a very well-lighted facility provided great value for my money spent. The CLIMATE CONTROL throughout THE YEAR was superb. I HIGHLY RECOMMEND this facility.

romolo c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gregory O.  |  Online Move In 
Rating:
4.0

Can't reach staff on phone.

ANANT N.  |  Overall Experience 
Rating:
5.0

Buen trato

Herminio C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marcella A.  |  Overall Experience 
Rating:
5.0

My move in experience was great , trucks smells clean 🙌💯💯💜amazing !

Yashira S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Clayton C.  |  Overall Experience 
Rating: