The staff were extremely helpful and friendly. Unfortunately there was not enough staff to handle the number of people picking up rentals. I checked in online and it took about 40 minutes to get out because there was one person (who was awesome by the way) working all 3 computers. Everything else was great. Unfortunately the service was slow because they were so busy.
Christopher MCustomer Reviews for U-Haul Moving & Storage at US Highway 70
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I had no problem with the location. It was the U-Haul customer service. They have done nothing.
CAROL BThe young ladies at the customer service desk were professional and courteous at all times. No issues or concerns.
KAREN S | First ImpressionsI rented a trailer and it had broken tail light. I ended up leaving without the trailer and was told to pick up at a different location. I picked up the trailer from a different location and I got charges from both locations
KOREA MPoor management and service under Durham location. The location puts customers on hold for more than 1.5 hours all the time, they never call back and always tell customers to wait, then just left them on the call for over hours at a time. This location should be closed permanently as it should be getting a <0 ratings for customer services and communications. I would never recommend Uhaul to my friends or family if they need to work with Durham location again. For Uhaul service center, please recommend delivery location NOT based on distance, please take the extra step to confirm customer service level/rating even if delivery location is slightly farer. Durham location is horrible and should either have new management team or new staff to fully trained or permanently shut down.
Susan BIt took quite a bit of time for pick-up because there was only one person working and several customers there for pick-up at the same time. Taylor who was handling all the customers was patient, friendly, and tworked hard to get everyone taken care of in a very professional manner, but, she could have used another person at the desk to help her. She actually did all the paperwork for our reservation and hooked up the trailer while being very pleasant. It was a pleasure to work with her.
Eugene BThe trailer that i used need new tires in one side, i was scared
JOSE DMorgan was a superstar!
ROBERT WTruck was not ready at reserved time.
TIARA BThe check in process was too slow. It took over an hour to get checked in.
CINDY E | First ImpressionsService was horrible I feel like I was over charged and y’all need a new manager this was the worst fucking experience ever
BRITTANY HI had an experience with the new management that i thought was hamdled very poorly and made me feel as though i was being targeted for whatever reason. I've watched this manager's behavior since then and he have not seen him treat anyone else in the manner is which I was treated so i now believe it was a personal judgement and have noted several other poor customer service situations since then such as this past experience. I stood waiting for someone to help me for 15 to 20 minutes before the man in front of me who appeared to be fiddling with the computer when he could have been helping me. All while the manager went back and forth several times, stood there talking with another worker and never directed the CSR to help me.They just made me wait unnecessarily. All and I prefer dealing with u-haul for all my rental needs so I endure poor service from time to time, but your new manager could benefit from some additional training.
ELAARE DVery professional group
grant bVery supportive staff and quickly managed my last minute emergency U-Haul needs.
DAVID CCustomer service is horrible. Trailer looked like it came from a scrap yard. And the person who put the trailer on my truck broke the trailer and it was stuck on my car.
GAVIN KEVERYONE WAS FRIENDLY AND HELPFUL AT THIS LOCATION. I HAD A GREAT EXPERIENCE! THANK YOU
MONICA GBoth times i have rented from this location. trailers were not received clean. I wont be returning due to this.
NOAH GTo much negative feedback to type if you would like an honest opinion call me. Only one person there was any help what so ever. She was excellent the other guy you need to send packing.
Ronald HThe disconnect between what is promised when reserving online and what is later changed and “confirmed” by the scheduling dept is quite wide and needs to be fixed. Give the customer the date and stick to it.
Darrell BI returned the trailer after hours. The workers that were there were all busy when I pulled up to check in. They continued on and so did I.
Danielle KI rated the location as average because I didn't ever go there; the container arrived and left perfectly as requested.
ellis wEverything was fantastic! From the customer service, timely arrival of U-box container, to the easy-to-use interface when booking the reservation on UHaul's site- I would recommend this service to all of my friends who are moving.
Ryan MEverything was good
RONDA JFirst let me say, I skipped the phone to get my questions answered by going on-site after my ubox arrived in this area from PA. My experience with this u-haul location was fantastic on day one and beyond. I primarily worked with Ike and Morgan on my first day. They were both attentive to my immediate needs and worked diligently to provide customer focused results. Afterwards, I spoke with additional team members before I completed my move out. Everyone was extremely customer service oriented and responsive. Yes, I would recommend this location to meet your storage needs. I want to thank each of the u-haul team members I worked with for making my move in (ubox)/out (storage unit) easier than anticipated.
Deanna H | Overall ExperienceLocation and staff were great. The in-app check in / check out is awful. Had to retake photos so many times and the amount of time it takes the app to accept or reject is far too long.
Josh DAwful customer service. Had a guaranteed reservation and they could not find the key to the truck I rented. Took them 30 minutes to communicate the problem. Took another 30 minutes to find another truck. Waited 1 hour. Train your people to talk to customer and communicate basic information. I felt like I was a nuisance and not a customer.
Christophe TTop tier service from Dare, Holli, and Jamal
DAVID CGiven wrong size truck and no dolley like I ordered.
Monique DThe people I worked with were friendly and very willing to help. I would add however that the staff would benefit from additional training.
MARVIN H | First ImpressionsLady at the counter was nice. After that, the guy on the yard was cussing and saying he did not care if the equipment was clean. Once home, I had to sweep out the interior to include Lug nut, wiring, drywall pieces. When i returned, They made me move the trailer back to the line instead of the normal drop off area, did not help disconnecting after spending all day moving, the last thing i wanted to do was try to lift the trailer off my hitch. Then he was fussing about how things needed to be. Will not be back to this location. Cussing to include F***
Noah GThis was the worst experience moving I have EVER had. Honestly, I'm not sure I'll ever use U-Haul again honestly. I was called the day before and told the place I chose did not have a truck, so I would have to go 20-30 minutes out of my way to another location, where they ended up not having a vehicle for us. Then I was told to go to original location. We had to wait insane times, and it made the whole thing hours longer than I had time for n
Roni SPlease read your contract if you rent from here because they do not tell you everything. I thought that I was being helpful by returning my rental trailer the same day after hours. They charged me $20.00 convenience fee. I saw it afterwards of the charge to my card. Hopefully no other charges will appear.
Christopher LThe traffic dept was very disorganized. I had one person tell me they are a "rookie" and that someone else would have to call me back just to schedule my pickup of packed Uboxes. I didn''t get a call back so I called in for the next person to say I had missed the window and my pickup and later delivery wouldn't be possible on the days I had indicated in my booking. Many calls later and a half day of intense stress about it they finally were able to schedule for the days I had booked. Then when trying to call in to schedule pickup of the empty Uboxes they kept pushing my pickup date back saying I hadn't confirmed verbally when I had told someone at the office anytime that next day would work for me. When I tried to call back again the office didn't answer and I kept getting transferred over to a Virginia office over and over again. This experience was an absolute mess and very stressful for me. I will not be booking Uboxes ever again and will recommend others to choose a different option as well based on this experience.
Mandi LTruck drove rough and we took it back to have tires checked. They kept insisting they were fine without checking them again. We had a blow out on the Tallahassee bridge-luckily no one was hurt. When we complained back to u haul they claimed we were offered a new truck and we declined it which was a lie.
Cynthia WImprove front desk experience.
RONALD PLocation was fine, employees were fine, but truck had an exhaust leak that I had to endure for two days of driving, and the vehicle hauler’s safety chain rubber keepers both fell off because the staff did not secure the chains before I took off driving.
Ian UGreat customer service and very helpful
Angela MI was given too mant olaces to pick the truck they kept changing my pick up time and places 3 times
RAYSHAWN GExcellent experience for the entire rental process and the staff!
MADALYN LI had an in-town rental of a truck and auto transport trailer. I rented the pair for 1 day but ultimately kept the truck for 3 days. The trailer was returned during the first day to an employee. I was informed upon dropping off the trailer that it would be noted and adjusted. Instead they charged me for 3 days of trailer resulting in an extra $110 when I was only expecting to be charged for 1 day. I called and spoke to Dare who informed me that this can't be done for in-town rentals (but can be for out of town?) and that policy was listed in the contract. I read the contract and found no mention of it. They lied about being able to return the trailer and they lied about the contract. The employees at this location are polite but management is greedy. Don't bother acting in good faith because they don't.
Cameron KAssociate lied about needing a contact and also lied about not calling them. If it is policy to do so, that's okay, just don't lie about it.
Jordan FThey do good to the costumers
NICOLAS LWaited an hour for them to find a 4x8 in closed trailer that I reserved for a 3pm pickup. Then they took forever to figure out the paperwork.
TIMOTHY MThe cargo van was checked in with the wrong information for mileage and gas level. I selected a mobile check out and still had to go in the location for the key and wait in line. When I checked out and the charge was wrong no one wanted to help about anything and I'm the one out of money and no one cares. Will not be renting from this location in the future
Terrence BUsing U-Haul boxes to move my belongings from the West to East Coast was a fantastic experience. Moving is difficult and stressful, but U-Haul services and the moving help companies suggested on both ends of my move were amazing. I would highly recommend U-Haul boxes.
LIESA WGot stuck on the highway on my way back to drop the trailer I rented because of an accident.. showed up 20 minutes late.. had to wait 25 minutes to get help from an associate to check out… and then Uhaul charged me for a complete extra day!!! No common senses… like really…
Francois SHolly was amazing and very helpful. She was able to do everything good and be friendly with the a.out of customers in the store!
JENNIFER A | First ImpressionsMr. Harris and his team took really good care of me. Very pleasant and professional customer service. Mr. Harris teams reflects on how he reacts to customers. When I walked in Matthew made me laugh and smile. I needed that laugh and smile. U-haul are blessed to have such an amazing team at this Location. I heard Mr. Harris on the phone with a difficult customer but he tried so hard to explain to them about their situation. He stayed so calm and professional. Thumbs up. Please pass this to the team because I was having a rough week and day. But they made me smile. Thank you!
NORMA WService is extremely slow but the workers were definitely friendly.
Dominique B | First ImpressionsThe location is very convenient, the only issue that I had was that the checking engine light was on and the truck smells really bad a mix of alcohol and cigarettes I reported it but nothing was done we used the truck because we were in a time crunch and short distance
Carmen PI had better customer service over the phone.
Penelope R | Online Move InTh8s location has changed, Hopefully they will get better equipment. Or fixe it to the appropriate standards Ofhould be priority My last rental was not a good experience, unfortunately
rosalia rI must take time to recognize Taylor for her outstanding customer service and professionalism in the face of adversity. While assisting me she was also helping a disgruntled customer who was frustrated at the situation her relative put her in and Taylor was able to manage that stressful situation while keeping my rental moving at the same time. She is a rare find in today’s world of customer service representatives.
KEVIN CCustomer service was complete choas and long wait times for desk checkin. Equipement meant for my truck was rented out to other customer in front of me. Took like 45 minutes to get the truck. Than also being forces upon return to use app for checkout by Customer sevice which I did not have because I did desk checkin while a big sign says to wait on Customer representative for checkout or use the uhaul app. I am instead renting next time at home depot as this was just really bad.
NIGEL SThis location has EXTREMELY POOR CUSTOMER SERVICE!!!!!!!
WILLIE WService was excellent.
SHERRY WI would have rated the location "Excellent" and recommended it to a friend if it wasn't for one individual employee. It was a young lady who was unnecessary rude, difficult, and purposefully unhelpful. She went out of her way to not try and mitigate a situation she created, and commented that she was displeased when her coworker stepped in to help correct her mistake.
JUSTIN DThe oldest gentleman was the best! He made me laugh when I was tried and struggling with my stuff, he broke the ice and motivated me to keep pushing, grateful for the positivity
TERRY J | Overall ExperienceReturned the truck and was charged for gas even though when I picked up the the gas gauge said there was 117 miles till empty. When I returned it the gas gauge said there were 122 miles till empty.
MARK BMiserable 'service'. Waited in line twice (inside & out) but neither employee would assist my return. Constant run around and deflection of duties mean I will look elsewhere the next time I consider a rental.
SCOTT PAdditional lights needed in the parking. Truck parked was in the dark spot and it took a while for us to find it. i felt a bit unsafe but a better lit area would be great.
Namrata CI ordered a fixed no of furniture pad but found only half of the ordered quantity in the truck.
Amit KEverything was great so this is just a minor suggestion. If someone is going a greater distance with the uhaul, assign a truck that has more in the tank at the time of checkout. This way your customer doesn't have to get gas as soon as they drive off your lot
DAVID CHacen las cosas como mejor les parece, me hacen hacer una reservación para luego quedar mal, ofrecen un descuento y luego se limpian el trasero con tus demandas
robert mWe dropped off keys & staff said it was all set, they’d check it in. Get a call half an hour later asking when we were going to return the truck. Woman was really rude about it too. Would not recommend.
Amanda HJadelynd was a huge help, thank you! Chuck was also very helpful upon our return. The original checkout process is so long and tedious. The initial wait on Friday, March 21 was too long in my opinion. It took us nearly an hour to get our trailer and we had already rented online and filled out all paperwork. But, the staff there was very helpful and kind.
Andi ECharging a fee to help someone who needs help with taking the car off a transporter is really petty. Not all of us are proficient with mechanical things, and shouldn't be penalized financially.
STEVEN YI actually have no complaints
REUBEN CMy card was charged twice on 2 different cards. It wasn’t expressed that the pads were to be rented. I didn’t even know so I drove to the location 3 times. Now I’m waiting on a refund that may or may not happen.
Tiffany WVery nice location and enjoyed all who assisted
KELLEY GI had to give you the names and phone numbers of two people who your representative then had to talk to on the phone so that I could rent a furniture dolly for $7. I don't have to do that to rent a car. Maybe for a truck that makes sense, but that's ridiculous for a furniture dolly. That policy needs to be revised ASAP.
Randolph MNothing! The staff starting with the General Manager Dare, Jay, and Holly were extremely professional and knowledgeable about all aspects of the vehicle that I needed to rent. All of the other staff members were great too! Thanks for everything!
LAMAR RHad issues dropping off truck. Employee started a fight and threatened to punch my husband. Totally unacceptable. Should not be working in customer service. Had to get store manager involved.
Margaret TI'm very impressed by the service and convenience of UHaul containers.
stuart PWas inconvenienced by not being able to pickup keys and come back for truck once I got a ride. Then mileage was wrong, always get customer service when calling versus the store and communication just wasn't professional from customer service to location. Really was a headache I'd rather drive across town and use other location. If someone doesn't know process or if things have changed staff needs to explain so that they understand. But workers seem new and self led so hey. Truck rode raggedy like it need tires and alignment badly. Inside was clean but outside look like they ran through mud. Flow of parking lot is odd especially when big rigs pull in for business.
SHERVON KGreat and knowledgeable staff here and always a wide selection of equipment.
CHARLES SI would like to recognize DARE HARRIS as an outstanding representative of U-Haul. He went above/beyond in helping my family. He was kind, patient, & listened. If you’re looking to promote someone to a higher position, he definitely possess the skills/positive attitude!
ANTRON GExcellent experience!
terra B | Overall ExperienceDare the manager was very professional and knowledgeable
DAVID J | First ImpressionsThank you.
CALVIN B | First ImpressionsThis is my second time using this location, everyone is always helpful and friendly. Shoutout to Mr. Ike, Eric, Brandon, and Dare, I appreciate your all going above and beyond!
PJ A | First ImpressionsI had an emergency and had my storage locked even after I payed my rent spoke to the GM and he communicated that he would see me later on in the night never got back to me no answer when called no reply when texted so I didn’t appreciate that and they need to do something about it cuz it’s a clown show very unsatisfied by Mr William
raymone m | Overall ExperienceVery Expensive Compared to other Storage Places
Gishauna E | Overall Experiencemy service at this particular UHaul was OUTSTANDING!!
Karen H | Overall ExperienceWorked with this storage unit a couple of times over the years that I live in NC. The last time I moved in the GM was nice enough to help me with my mattress and I appreciate that as I did a solo move.
Kelia H | Overall ExperienceAll was well, great staff.
Barbara B | Overall ExperienceThe staff is organized and friendly. They made my family's move here comfortable. You can tell by the manager's attitude, it tickles down to the staff. The staff works well as a team and gets things done efficiently.
catrina h | First ImpressionsThe renting process went very smoothly. The first unit assigned to me still had stuff in it, but the staff sorted it out quickly. I would say somewhat clean and maintained. There are a few things ... There was a lot of junk left by previous customers at the entrance instead of the carts. There were no carts/dollies available when I got in. I was told that there were only three and they were in use because some were transferred to another facility. I was only able to put on the lock, but not to move in yet. You have to have more of these carts/dollies available. I rented here before. The place was cooler then. It is on the hot side now.
ARNULFO D | First ImpressionsThe lady that helped me was very kind and helpful
DOLORES A | First ImpressionsOverall I have had very positive experiences at this U-Haul location. The owner and staff have been friendly and helpful, both with trucks and storage units. I will definitely rent from them again, as the location is convenient for me. However plywood floor of drive-up unit was slightly cracked when I moved in, which I knew and accepted after discussion with the sales person (it was the only drive-up unit still available, and I needed one for moving rolling kitchen equipment into until it went to auction). However that crack got a lot worse quickly, and I was surprised to find that there was no concrete support underneath, just dirt. The damp floor split and that led to an increase in insects and evidence of rat poop on my items. I hope that they will properly repair and seal up the floor of this unit, and check the other ones of similar build/location.
Lora B | Overall ExperienceI truly love this location staff always friendly and helpful NEVER DIRTY ALWAYS CLEAN I DO RECOMMEND THIS LOCATION TO MY FRIENDS AND FAMILY
Quaeshia F | First ImpressionsThe staffer helping was friendly. The facility can be cleaner and more organized. Unfortunately it took time to identify which storage units were available but the staffer did his best to help us and he was very helpful. The facility is full that’s the only reason I wouldn’t recommend it.
Ebonie R | First ImpressionsJustin was truly fantastic! He was very nice, helpful, and patient!
ANGELA W | Overall ExperienceN/A
Lashiba R | Overall ExperienceStaff was very pleasant. General Manager was great with explaining everything thoroughly! Highly recommended
Elishia N | First Impressionsmanager rude
JESSIE J | First ImpressionsMs. Yasmin was super helpful in finding me an outdoors drive-up unit to make it easier to load in my three fryers and assorted restaurant equipment. There was only one available and it was on hold because of floor damage. She took me out to look at it, I agreed that it was fine for my needs, and she got the contract set up and noted in the computer that it was already damaged before I moved in. She also swept out the unit, before I returned with my load. Overall I feel like she went above and beyond in terms of customer service, and I want to acknowledge and thank her for her assistance.
Lora B | First ImpressionsJeremy and aria are extremely helpful, courteous, and very knowledgeable
Vincent W | Overall ExperienceN/A
Craig D | Overall ExperienceThe entire experience was great the availability, the timing and 99.99% of the employees. A few were very grouchy and unpleasant however, the good and friendly ones made the others not important. The free month rent for the storage locker with my truck rental was great. I think the storage lockers are just a little high priced but that is not the staffs fult overall the experience was great and would for sure go back and refer people as well
Michael G | First ImpressionsI hate it!!! You all are a scam
Whitney W | Overall ExperienceJames (General Manager) did an amazing job holding his composure when people came in there asking dumb questions when the system went down. He was very patient and was willing to help im anyway that he could. He even went as far as allowing someone to use his personal phone. His patience and kindness really made the transition smooth even tho the systems went offline.
Byron S | Online Move InGreat place
Ned M | Overall ExperienceJeremy is awesome & super helpful. The staff has been extremely courteous and equally as helpful. If I should ever need storage again, this is where I’ll be
Teaunna W | Overall ExperienceGreat experience!
AMANDA C | First Impressionswho doesn't have elevators for a storage unit - people are storing boxes, furniture, etc....i have bad knees -having to visit my unit to get anything out is a huge issue. If it had not been free, i would have requested a refund and my items will not be there any longer than 30 days. I cannot go get items i need because there isnt an elevator.
Melissa C | Online Move InAt a time in America when good customer service is hard to find, I found U-Haul to be well organized, well informed, and friendly. As an added bonus, they had a on site place to purchase supplies needed for handling a move. I would highly recommend U-Haul for your moving and rental needs.
gary r | Overall ExperienceSomeone hit my storage unit and I wasn’t informed & also had a mouse in my dresser from being in the storage with a big hole in it & mold all on everything in the unit
Nathan M | Overall ExperienceI was not aware of the auto payments. I paid 2 in one month
Donna K | Overall ExperienceGlad my stuff outta that storage facility was great when i first stored my stuff there facility went though so main staff members phone skills and friendliness too customer on phone and in person need stop put customer ok long hold assit them immediately if need or emergency was great when I first used now never ever go this location or recommend too anyone I would recommend another locations that care or more friendlier just being honest on my experience that why I give the rated do how I was treated after try get my stuff out I feel like I was over charged other charges may been right I feel like it wasn't unprofessional that I got after they try be nice but too late first impression always last impression...
Larry E | Overall ExperienceThe truth is, I don't recommend it. I had my storage and I always had it blocked by the trailers they rent.
ricardo r | Overall ExperienceThe storage was great. It served its purpose and had no issues or complaints.
Jasmine E | Overall ExperienceGreat customer service from Amaria who fielded all my questions and concerns and options with seconds of the phone call. She was very knowledgeable and helpful. Jeremy’s team definitely makes the experience of moving less of a hassle and more of an efficient moving experience. I would definitely recommend this U-Haul and Storage Facility for any future storage or moving needs.
Leslie R | Overall ExperienceThere is only 1 issue for me and that is the bathroom. Otherwise everything else was great.
Barbara B | First ImpressionsWe had units for over 3 years at this location. When we started, the units (inside) were accessible 24/7. Not sure exactly when that changed, but it became a problem over time. We had an incident where an employee checked us out of 2 units, which we did not discover until our payment didn't draft and the remaining unit was "overlocked"... we could have easily lost our belongings through no fault of our own. Over the last 6 months or so, the sight seemed to have an excessive number of trucks particularly occupying the loading dock area, which made access to the building complicated when we went to the site to add or remove totes from our units. It was obvious the trucks were not rented to others, but inventory that was just parked there. Definitely room for improvement at this site.
Mary C | Overall ExperienceMy whole moving and storage experience with U-Haul was wonderful! Every person that I interacted with was kind, knowledgeable and went out of their way to help me. I am grateful to the U-haul on Highway 70 for taking such careful care of my personal property and mking me feel secure in my move. Jeremy was especially helpful and I will definitely come back if I have other storage or moving needs. Thank you so much!
Stacie B | Overall ExperienceJeremy and his team were very helpful, putting my mind at ease when needing a truck, and storage, and giving great instructions on who to call to make reservation changes. Nick was helpful in helping me to make my initial reservation over the phone and Jeremy , in-person, was very knowledgeable and expeditious in getting my truck, dolly, and other moving supplies. Great team!
Leslie R | First ImpressionsMy move out date is actually 9/30. I like the ease of use of the app to connect you to everything from movers to reservations and the like. The online checkin for the truck pickup was a little choppy but still convenient.
Dameion M | Overall Experienceexcellent customer service for storage
Sarah H | Overall ExperienceThe staff were very helpful and kind!
Chandra J | First ImpressionsI detest this company. They scam the consumers by making them pay for services they don't need and try to convince us you are doing it with our best interest in mind. I needed a uhaul truck for ONE DAY, ONE WAY but was forced to pay for THREE days, ONE Way (I assume). From Atlanta, Ga to Raleigh, NC is only 402 miles. I was forced to pay for 486 miles. The truck was returned within 28-30 hours but I was forced to pay for 72 hours of use.When we rented the truck we were told that we would not be charged until the truck is returned but the money was put on hold immediately. Same concept..... In talking to an associate at one of the locations we were told that an adjustment would be made once the truck was returned to reflect unused time and miles. Afterward we were told that we were misinformed and that we would not be reimbursed as it is company policy to charge for 72 hours by default. It's a ripoff! This company is a ripoff and should be ashamed of yourself! WE ALL suffered from COVID and the shift in the economy. Why are we being punished for your loss of profit?! WHY?! I have asked for a refund for the unused days and miles with no success. One of the employees even scoffed at us in ridicule. Uhaul has no respect for us as the consumer. Our dollar means everything to them while our loyalty and their integrity means absolutely nothing. I detest your existence and hope you get what you deserve. What a bunch of scammers!! I will do all I can to NEVER have to utilize your services again.
Christine P | First ImpressionsYour security code and alarm system is confusing
Jacquina M | First ImpressionsGreat customer service
PELETHA V | First ImpressionsNeed more office help. Otherwise a great experience. Staff that handled my job was very professional. Thanks again for a smooth experience. Steve Grover
Steven G | Overall ExperienceThe staff were friendly, efficient and helpful.
KELITA M | First ImpressionsJust one glitch in the beginning. The unit I was assigned was already in use. Had to be reassigned.
Jacqueline G | Overall ExperienceBest experience ever! Easy truck drop off and the rental space for our stuff was perfect - easy to access, clean and temp controlled. And first month was free. Can't beat that!
anne m | First ImpressionsDrew and Erika were very helpful thank you both I appreciate you greatly!
Mariah B | First ImpressionsThe storage space was super clean and it smell very clean as well. Very happy with the see.
Nestor V | First ImpressionsGreat experience, would gladly work with this staff and location again . Thank you !
Rosa T | Overall ExperienceThe cleanliness, ease of access and the knowledgeable staff made my move in so seamless.
Alton T | First ImpressionsThe storage bldg reeks of mothballs so strongly I moved out before sundown Day 1. 2 LG containers marked RODENT POISON ☠️ were in the locker. Toxic off-gassing What crazy fool decided STAIRS were a good idea? The hall is too narrow. No light. Small door. Low ceiling. Free month isn’t good enough. Hard NO THX.
Cindy O | First ImpressionsI was glad to know that my items was safe and environment was clean thank you
Tramiko L | Overall ExperienceI moved in the unit on 5/8 and there was no lock. They took it upon themselves to move me out with no type of notification. When I called to inquire Ike thought that it was funny and hung up the phone. Would not recommend to anyone customer service here is a joke. Why would I only purchase a storage for 7 days. Andrew moved me out of the storage because his employees didn't put a lock in my unit. Reconsider
Terrence B | Overall ExperienceThe general manager at the location on HWY 70 in Durham was welcoming, helpful and professional. I love how she took her time to make sure that my storage needs were met!
Melanie M | First ImpressionsStaff was helpful knowledgeable
Agnes G | First ImpressionsI never had an issue with anything. The customer service has been great
Angelia B | Overall Experience2 things: 1. The loading/unloading ramp is slightly too narrow for SUV's parked side-by-side, especially when a driver that I saw did NOT park exactly betwen the lines. Also, someone was NOT using the ramps strictly for loading or unloading and was parked there without loading/unloading like they were there to tend to their storage or help someone else which mada an elderly, handicapped person "deal with his/her rudeness". Signs should be added above the loading/unloading that they are for loading/unloading only. 2. Sunday closing of the sliding door at 5:00 PM was a hassle. I expected it to be the same as other days.
BOB M | First ImpressionsOutside of the rats getting into my storage.staff was concerned and helpful. Thomas Parrish
Thomas P | Overall ExperienceThe guy who helped me was very helpful. I think his name started with a j.
Shaun R | First ImpressionsThe only complaint I have would be that it’s facility has a second floor without a freight style elevator. That being said upon renting the unit it should be clear which units are upstairs upon the initial signing of lease. Over all I was very pleased with all the staff and the facility’s upkeep. High praise to all whom served me over the last 18 months , much gratitude!.
MELANIE M | Overall ExperienceJeremy was very polite & offered friendly Customer Service. He was very attentive & listened to my needs, and offered what was was available based on my situation. Jeremy provided me with various options, and allowed me to make the best choice. I would definitely recommend this location, as well as Jeremy to assist my family and friends for future needs.
tiffany m | First ImpressionsMr.Kine was very knowledgeable and helpful and got me a chair because my legs was hurt.While we was doing the application..We need more ppl like this in the world..His name fix him....So kindly young man..
Tammy Y | First ImpressionsI am pleased with the facility. Staff was helpful and pleasant.
Debra S | First ImpressionsAll the guys were very friendly
Marti W | First ImpressionsExceptional Service! Staff was very considerate and respectful! I appreciate everyone I encountered.
Anyanna B | First ImpressionsJeremy was a great part of me renting the storage unit. He took time to provide me with detailed information about renting the unit. I will definitely recommend this facility and inform people to ask for Jeremy. This was a wonderful experience!
COURTNAY A | First ImpressionsNice manager.
Nicholas W | Overall ExperienceJustin was the best!!
TONYA H | Overall ExperienceUnfriendly staff
Claire W | Overall ExperienceVery helpful and willing to accommodate. !!
Flemmon D | Online Move InShown one unit given another that was different from what I saw. The truck was not in the best shape. They did not have the equipment I wanted to rent so had to buy and spend more money. Was inconvenienced by the unit and had to go find another place that was only a few dollars more but had way more space. I feel uhaul storage at this location is a rip off since it does not have elevators and the units aren’t tall on the base floor
CHRISTOPHER R | First ImpressionsJustin went above and beyond to help us.
DEBRA C | First ImpressionsJasmine was wonderful
Muayyad A | Overall ExperienceI lost some of my things to RATS. When asked about that response was non caring. The staff nonchalant.
Coleen m | Overall Experiencemanager and employee were talking about staffing issues and check company emails while checking people in which made it take longer than it should have. they type something in computer then pull out phone and start texting or looking at emails.
Kirk L | First ImpressionsCustomer service representative was pleasant and very helpful.
Linda S | First ImpressionsNo elevator, that makes it very hard for a older men.
LUIS A | First ImpressionsSpecial thank to jasmin in hyw 70 locatin in Raleigh NC She was wonderful.
Muayyad A | First ImpressionsWas very helpful
JAREKIA P | First ImpressionsDefinitely love the convenience and reasonable pricing. Would recommend renting from uhaul for storage needs and moving needs as well.
Sean R | Online Move InWas with you for five years, but there comes a time to start getting rid of stuff and not leaving a mess for your kids. Staff were helpful and there were never any problems. The facility is clean, easy to access, and it was useful to have trucks and supplies at hand.
JOYCE W | Overall ExperienceI love the location and access of this facility, your staff was very helpful, polite and friendly. The only downfall to this facility is NO ELEVATOR. Me being disabled was very hard going up and down the stairs.
YOLANDA B | Overall ExperienceThis storage facility is safe, clean and has excellent workers. Friendly, kind and helps you find your needs resolve the best way.
HUMBERTO B | Overall ExperienceAgent was helpful and patient.
Steve B | First ImpressionsJonzee was very knowledgeable and helpful with what I needed with the truck and rental Size of unit I needed.
YOLANDA B | First ImpressionsUnits would do well with a small LED light provided upon renting. Extremely hard to see. Wish they were open before 9am. Very inconvenient to wait so late to do business with you.
KATHRYN W | Overall ExperienceBrandy Christie was incredibly helpful. Not only was she patient and understanding to my needs, but she provided exceptional customer service. She is one of the kindest people I’ve ever interacted with at Uhaul. If everyone had a Brandy on their team, their customers and business operations would be very successful. Because of Brandy, I will be returning to your store for future truck and moving needs. I encourage you to share my comments with her and the team as her recognition is so well deserved. Brandy, thank you and keep up the great work!
KAILA-SHEA M | First ImpressionsExcellent
Nicolae M | Overall ExperienceA shout out to Brandon that works at the US70 location! He was awesome and had great customer service! Even as he was leaving for the day, he took time to check on us to make sure we could access the key pad okay and that found our unit okay. He is a great representation for your customer service!!!
KATHRYN W | First ImpressionsThe access doors were shut off and access pads weren’t working at thee time…BUT these are beyond anybody’s control. The office atmosphere was relaxed took care of Thank you
Malcolm H | Overall ExperienceEverything about this facility was great, easy access and everyone we interacted with over the 2 months we had storage there were very friendly and helpful.. highly recommend would use again!
WILLIAM O | Overall ExperienceThe staff was very professional and personable and i would Highly recommend them.
Ruby M | Overall ExperienceStaff was so helpful. During a great family tragedy. My family had experienced a house FIRE and had to put all our belongings in storage. Had to rent trucks several times and the storage units were free the first month. Thanks be to GOD we were able to be relocated in less than 30 days. Grateful to U Haul for their jelp
PERRY T | Overall ExperienceClean and simple access.
JUAN E | First ImpressionsVery pleasant experience
Jeffrey R | First ImpressionsStaff was very helpful due their high volume of work load.
Sherrie L | Overall ExperienceStaff was exceptionally friendly and helpful, move in experience was smooth and easy, thank you!
Anna F | First ImpressionsBrandy was the best
DONNA S | Overall ExperienceLate fees are too much.
matthew M | Overall ExperienceU-Haul is the ultimate one-stop shop. They provide excellent products and services for all of your moving needs and they have convenient locations all over town.
Adrian J | First ImpressionsY’all need a new store manager who isn’t rude ! Will not be returning
Christopher P | Overall ExperienceIs words I would describe this facility as WOW. It was the cleanest storage facility I ever used and the people were the most freely that I have ever seen in my last 10 years of using U-Haul. I move yearly for my job (whole house - state to state) and for the last 9 years i have never used a better location. The facility and trucks from this location have been the best ever....comparing to different locations around 9 different states. And this u Haul facility and their truck conditions were the best I have ever seen and experience. The staff work very hard to keep the facility including the bathroom spotless. I would definitely recommend this storage facility and their trucks to be use by anybody in a whole Raleigh Durham area.
Matt M | Overall ExperienceI called this morning to ask that my May-June payment be prorated since I checked out yesterday on May 16th. I do understand you might have policies that don’t allow this, but I would like to treated like the good customer I am. Just a little more friendly and accommodating. Otherwise your in-facility staff has always been very helpful especially when I had to rent the space in April of 2020 remotely.
Rosanne R | Overall ExperienceJust the nicest bunch of people. Very helpful with anything I asked.
CINDI S | Overall ExperienceCustomer service is hardly customer service. Had to run back in forth from the desk and back because the cashier forgot to tell me all the things that I needed to know., therefore having to extend my time by a hour! Super inconvenient.
Christopher P | First ImpressionsThe U-Haul team were very helpful and courteous. I would definitely use them again for the next move. Thanks!
Jeremiah S | Overall ExperienceThank you. Please consider how time efficient and safer it would be if the outdoor access for Ubox access on the premises had a canopy and had direct light shining at the boxes after office hours. By safer I mean being able to ensure you can be seen if you trip on a bus or trip due to the pavement having grooves shaped in it for the path of traffic. It is great getting fresh air and accessing the UmUboxes on your premises, which is set up for this product to be placed and moved upon. Another idea is a small portable chain fence placed around the Uboxes in case a dog or squirrel wonders over or a box rolls out while accessing the unit. Thank you for the services and staff!
Amanda J | First ImpressionsGreat service from John Walker!
Adam B | Overall ExperienceEveryone one was so helpful. It definitely made things easier after driving 5 days. Very clean. Well lit.
CINDI S | First ImpressionsHad a wonderful safe experience storing my valuable possessions at this location. Staff is always professional courteous and customer friendly. Would recommend to anyone looking for and ideal place to store your belongings and or moving needs.
Christopher E | Overall ExperienceMoved out and informed front desk Fri. January 15th, 2021....Thanks
Linda J | Overall ExperienceThe staff is always friendly and helpful. They value a customers time and make every effort to be efficient while being effective. I like this particular shop.
Caprice M | Overall Experiencecouldn't have been more professional
Malcolm H | First ImpressionsThe service was great. Russia Amin, our helper was did a great job
Bori D | First ImpressionsU-haul was very helpful in everyway will always come back.
ROBERT M | Overall ExperienceI reserved initially online, and didn't realize that the space I got was so small, especially the door. The employee who helped me was able to switch my space to what I needed, and was extremely helpful. However, he did tell me that the first month was supposed to be free, and I got charged - is there a way to rectify this? Otherwise very helpful, good facility, and convenient for my needs.
Noah K | Online Move InManager Brandy Christie and her staff couldn't have been more helpful.
Robert J | Overall ExperienceVery helpful and appreciated!
Brenda D | Overall Experiencethe only problem we encountered was finding a place to park the truck for check in. The lot was extra full of other equipment. Must be a very busy pick up and drop off location.
MARY C | First ImpressionsManager lady at the front desk was so helpful and easy to work with to help with my parking and getting the tool to unhitch my trailer.
Jackson L | First ImpressionsThere was only once associate doing everything the other worker you can tell had not been trained properly which made the wait super long
Sheandra H | Overall ExperienceRats feasting on my things in the unit is just not acceptable. Will have to toss alot of my things. This wasn’t the experience I wanted having been a 1st time storing my personal belongings. Disappointed, some of the things can’t be replaced but life does do that. Wondered if the insurance would’ve covered rats. Thanks for all the help it was appreciated.
Coleen m | First ImpressionsWe had a wonderful experience booking and checking into the facility. The only hang up was we selected a 20'x10' unit on the website, which this location did not have. In exchange, we now have two 10'x10' (I believe). We're making it work. The truck check in, however, is still an issue with charges. Hope to resolve that soon.
MARY C | First ImpressionsAll personal were so friendly. Thank you.
Jesus R | Overall ExperienceConvenience and facility were excellent. However, my experience with the staff during my the opt out date is the reason I will no longer use u-haul. I am a business owner and I lost my keys. I contacted the staff and inquired about getting the locked removed immediately and purchasing new lock. According to the staff member I was told that the manager said I had to wait 5 days before uhaul would remove the lock. After stating over and over my immediate need for the lock to be removed, the ultimatum was given to me to call a locksmith or wait 5 days for uhaul to remove the lock. Needing immediate access, I was forced to call a locksmith smith at the cost of 254 dollars, so I canceled my contract with you uhaul and will never deal with uhaul anymore or anywhere. I am a business owner and have a 24 hour need for access for my storage.
dwight h | Overall ExperienceEveryone was very professional and helpful.
Carla G | First ImpressionsProvided needed information without hesitation.
Mary F | First ImpressionsManagement was very unprofessional and the manager, she was very condescending, in front of her employees, she laughed at me once she lied about fixing my storage and hanging up the phone call ! Do yourself a favor and use any other U-Haul location but this one . STAFF MEMBERS ARENT FRIENDLY AND THEY ALSO WILL SIGN CONTRACTS FOR YOU WITHOUT YOU BEING PRESENT
DAISHA E | Overall ExperienceThe employees at this location aren’t very helpful, and the manager is completely rude, business was done completely under the table and very unprofessional
DAISHA E | First ImpressionsFriendly staff very kind ,they got me in and out very quickly. Even gave me a little help . Owner ver nice guy appreciate his kindness and professionalism as well as his staff. And after it all ithe price's worked out great I'm happy. And I felt safe and my things was secured and I had no worries at all. I will use them again,and again.
Timothy B | Overall ExperienceFrances is wonderful! Unfortunately, my check out was not smooth. They did not process the move out- even though I checked on this 2 separate times that day. Then I was billed for another month. This required 2 more phone calls and hopefully I will be refunded soon. The storage facility was clean and accessible.
keri s | Overall ExperienceThe staff at this Facility was great I could not have had a better experience. Brandy and Joe was out standing they were so pleasant and helpful helping to make sure I had all the storage units and locks that I needed to checking the truck that I picked up in Charlotte back in. I can not thank them enough for their patience, kindness and help. Thank You Guys so very much. M. Lipson
james L | First ImpressionsThe person that helped me was excellent. Thank you!.
Jesus R | First ImpressionsTheir was a ton of rat poop all over my stuff when I moved out of the storage unit. As well the manager was supposed to prorate the month I moved my stuff out. Not only did she not prorate and refund me she never even stopped my contract when I moved out so I got charged again the fallowing month. I had to call my bank to dispute the charges. To top all of that I reserved moving blankets with my truck a few days before picking the truck up. It wasn't untill after I got the truck and walked to the truck to find they didn't put any in it. They told me they didn't have any which meant I had to scramble to find something to protect my stuff for the move. I would NEVER recommend this storage facility or even to pick up a truck from them.
Jason G | Overall ExperienceHighly recommended A+++
Xavier R | Overall ExperienceVery helpful staff
james C | Overall ExperienceThe staff was super friendly and the facility was clean and safe.
Saqulah B | Overall Experience👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾
Rahiem M | Overall ExperienceVery awesome to allow me to keep the uhaul trailer on your lot for four nights before my return to my rental city , Syracuse NY- thanks again, Mike
Michael M | Overall ExperienceExcellent
Amy P | Overall ExperienceI rented a storage unit. The place was very clean and employees were pleasant to deal with. I had a good experience and would recommend it to others.
horace r | First ImpressionsEverything was great
shantris P | Overall ExperienceOutstanding customers services
William P | First ImpressionsHelpful staff...excellent customer service!
Mary G | Overall ExperienceExcellent very satisfied!!
Ramon N | Overall ExperienceGreat facility with very nice workers. Admin is a problem. Computers/scanners always "down". Swipe cards or passcodes often fail. Alarm constantly goes off.
jonathan n | Overall ExperienceJohnny was so amazing!!! She was professional, fast, courteous, loving and made our move so easy with check in and out!! The company should be grateful to have such an amazing person working for them!
Malonda M | First Impressionsthey answer all questions with a smile.
otho j | Overall ExperienceRasha was awesome! Great customer service.
Dennis H | Overall ExperienceMy 2nd time using service love it
Latasha B | Overall ExperienceI had a good experience with this u-haul location
Alexander M | Overall ExperienceGreat helpful staff at this U-Haul location. Made my relocation to North Carolina much better than it otherwise would have been. Thank you.
John N | Overall ExperienceVery great facility. But very pricey. Very expensive to say the least.
jasmine b | Overall Experiencen/a
joshua M | First ImpressionsI worked with two people on my reservation (her name was Johnnie) and the in store representative Joseph (who helped me with the return of the truck an auto transport). Excellent helpful employees!
John N | First ImpressionsThank you Rasha for your great service.
Dennis H | First ImpressionsExcellent
Ramon N | First ImpressionsMonthly cost of unit was too high. Other nearby units were much less expensive for the same service. Had I stayed in the area longer, I would have changed facilities.
BENJAMIN F | Overall ExperienceIt was great.
Amanda H | Overall ExperienceThe folks at your Durham, NC store are very nice and want to help, but storing there has been a real pain in the butt. Their computer system seems to be consistently down, so our records are never ab
jonathan n | First ImpressionsI was given a cheaper rate over the phone. Then I was showed a room that was over 8ft tall in store. Then when I get my room it’s so tiny. It’s barely 6ft tall. I was so disappointed with it.
Amber P | First ImpressionsWorst experience of my life i would like for someone to call me I had to sit outside all night not to mention the storage unit was 24 hours an I couldn't even get inside disappointed9195230196
TRIVIA J | Overall ExperienceThank you
Clarence W | Overall ExperienceThe staff was very helpful and courteous, I would strongly recommend this facility
Donald J | First ImpressionsStaff is knowledgeable, friendly, professional and polite! A pleasure doing business with you, thank you.
amy m | First ImpressionsStaff was prompt, knowledgeable, and easy to work with. I rented a storage space and it turned out I need a larger one. Staff quickly found me a new space and got me set up.
James W | First ImpressionsGreat place and service overall. Though I did have trouble contacting them via phone.
Brandon H | Overall ExperienceAll around great! Thank you -Rich
RICHARD E | Overall ExperienceToo many glitches in the system made the employees look Unprofessional, one employee had to keep asking why was the system not working properly
Clarence W | First ImpressionsGreat staff, felt very welcome!
RICHARD E | First ImpressionsThe manager was smart mouth , young , and not professional at all!!!! The facility was nasty and had roaches. I would not recommend to my family or friends to this facility! They claim they spray !
Latrell T | Overall ExperienceVery nice place
Telayna H | Overall ExperienceI used the u box service to move across the country. Everything arrived perfectly and even showed up early. It was a great experience at a such a stressful time.
Allison A | Overall ExperienceJohnnie is horrible at communicating.
CHRISTINA B | Overall ExperienceJon (I hope I'm saying her name right) was amazing!! She made sure that my PIN number worked and that I had enough storage space. She was extremely pleasant, helpful and professional!!!
Chikita P | First ImpressionsThanks
Kedong D | Overall ExperienceJohnny Cameron proofed great customer service & was courteous & friendly.
Danny M | Overall ExperienceThe service and place were great until Christmas Eve. I went to get my daughter's Christmas presents from the storage facility after hours around 7pm. I entered my cose and was denied access.
Mark B | Overall ExperienceWas impressed by the cleanliness and orderliness of the facility. The staff was excellent as well.
david r | First ImpressionsThe storage facility itself and staff were fine. However, I was charged around 100 dollars for two days of storage. I did not want to store things, but was charged anyways for the U-boxes.
PHILIP K | Overall ExperienceEvery staff member I encountered was friendly kind and knowledgeable. My wait time was very minimal. I was very pleased, thank you guys for meeting my need.
Delina T | First ImpressionsJohnny and the other staff were professional, knowledgeable, efficient and friendly.
Carrie S | Overall ExperienceI will recommend it to friends
Shan Y | Overall ExperienceWas an awesome experience.
antoine e | Overall ExperienceNA
Vibhor S | Overall ExperienceGreat facility and staff
John M | Overall ExperienceThanks!
Karen C | Overall ExperienceD and his associate were so helpful! I came close to closing and they still accommodated me. I was coming to the end of a stressful trip and their assistance helped me significantly. Thank you guys!
Robyn F | First ImpressionsNice Facility, friendly staff!
kristen z | Overall ExperienceExcellent 🎖🎖🎖
Theresa S | Overall ExperienceThe only thing was she had no help.
RICK B | Overall ExperienceThere was an ant infestation in my storage unite 2021 and a claim was filed. I had to discard of several mattresses and a headboard and several boxes that were stored on the floor.
avril c | Overall ExperienceRoger was extremely helpful and the storage facility and unit we rented were clean and readily accessible.
micheal s | ReservationI want to sat that Craig Russell and Angie did a great job. They used every good customer rules in the book. It says a lot from a person who teaches customer service at Ritz-Carlton Hotel.
shirin c | ReservationThe guy who checked me in initially spoke in a condescending light. It was almost as if he had a chip on huh is shoulder. Maybe that was just a personality difference. However, what saves the review!
Frances L | Overall ExperienceVery good service
phillis m | Overall ExperienceThis is one of the best locations I've been to. Clean and safe with friendly, helpful staff.
Sydney K | Overall ExperienceI U Box was not ready to be picked up what it was mostly. They're very weird when they were talk to you about this problem. I would not recommend using U-Haul to anyone
JOHN C | Overall ExperienceBrandy delivered the u box and was very helpful. Thanks!
jim-Betsy d | Overall ExperienceRich is a great manager, he reached out to me almost immediately and was able to resolve my issue quickly!
Eric M | Overall ExperienceImpossible to reach by phone; confirmation not received; receipt not received; app did not work on site. I remain unconfident that my Ubox was properly returned.
Rebecca v | Overall ExperienceThe 1-800 line is a joke. Dyonte, at the facility was AWESOME! Went above and beyond even though he was obviously busy. He even called to follow up with me to make sure every was settled. I rated him.
Tabitha H | Overall Experienceissues from the beginning - management was rude and unprofessional- not an good experience
dena w | Overall ExperienceGreat place to store my most important items.....
marcel w | Overall ExperienceVery professional staff would not hesitate to send any family or friends their way very cool place to do business thanks again
Curtis P | Overall ExperienceThe WORST service ever! Did not deliver as scheduled. Tried to get in touch with them 5 times and was on hold for 30-45 mins each time but still not info. Came 3 days late! Stayed in a hotel 3days!
Vishwa N | Overall ExperienceThey exceeded my expectations, in every way.
Sean H | Overall ExperienceThe staff was prompt and helpful. I would use this moving service again.
Lauren w | Overall ExperienceThe facility was the best part of the experience. It is obviously a very busy operation. There were too many miscommunications and service breakdowns to give them a higher rating.
Andrew M | Overall ExperienceI had issues with a truck rental from this location and those issues have not been resolved. I can't recommend this location or approve of the staff. They have not rectified their mistake.
Charles P | Overall ExperienceEasy rental of truck and securing a storage space and getting in and out after hours. Thank you staff!!
PATRICIA M | Overall ExperienceVery helpful''very professional ,would highly recommend going here for a new customer service and if I ever need uhaul again I will sure go to this location surely a good example of professionalism
Curtis P | ReservationGeneral manager (Johnny) was pleasant and helpful and met the needs of me moving and needing storage. Thanks
PATRICIA M | ReservationJohnny was particularly wonderful.
Mosi M | Overall ExperienceVery convenient. Was perfect for the stuff I had. Price I was quoted is what I had to pay (no surprises). Flexible and helpful with pick up and delivery of the box.
Varun C | Overall ExperienceLike most Uhaul facilities, this place is understaffed for the amount of business they do. Too much waiting.
matthew L | Overall ExperienceI recently used this Storage Facility. The staff was very courteous and accommodating. I needed to upgrade to a larger unit after a month. The staff made the transition effortless.
Rudolpho C | Overall ExperienceArrival problems as the storage unit door was not working and they had to give us 2 units from outside. However, on a last minute pick up the middle aged woman manager was great.
Irene A | Overall ExperienceBest place to rent a U-haul!
jewell j | Overall ExperienceClean, well-maintained and friendly and responsible service...
Kevin E | Overall ExperienceI said I wanted to close my account the last time I was there, but that didn't happen for whatever reason, so now I still have a bill that I'm about to pay.
benjamin G | Overall Experiencegood
Ravinder N | Overall ExperienceThe facility is great as well as the owner and his team are great to work with.
Adrianne R | Overall ExperienceNice srorage unit , very safe and secure
Chelsea P | Overall ExperienceGreat staff
Irma P | Overall ExperienceGreat experience
Jim G | Overall Experience.
Curtis V | Overall Experience.
Sahba M | Overall ExperienceTwo staff members were having an argument at the front desk - not a good example for the customers.
Gregory A | Overall ExperienceVery helpful, thank you
Asia J | Overall Experiencevery good customer service and a positive experience
carol l | Overall ExperienceIt was a great experience. I highly recommend it.
Jennifer K | Overall ExperienceGreat facility. Very helpful staff.
Omolara G | Overall ExperienceI frequent this location for all my needs as the staff is always helpful and it's conveniently located.
derck p | Overall Experience