Customer Reviews for U-Haul Moving & Storage at Watson Blvd
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage at Watson Blvd
Robert K. on
Very friendly, knowledgeable and helpful
Tonya B. on
The truck I rented had a half a tank of gas in it when I rented it. The agent put a wide margin of highlighting on the graph. I brought the truck back with 3/4 of a tank. The agent went out said everything was good and I was set. I received my receipt and I was charged for gas. I am not going to fight it because I should have verified it when I was in the office. I assumed I would be told I was being charged for gas. So I view this as dishonesty and I will not use this location again. Also the truck had a bad odor but on a local rental not a big deal. I would have been upset if I had to drive to another state. But my bigger concern is they saw corporate card and figured I would not notice and charged me for it.
John H. on
Customer Service at check in and return.
George T. on
Large, comprehensive dealership!!
Theresa B. on
Keep Up The Good Work Yall!
Mavis J. on
Cameron was very helpful and very courteous for this to have been a last minute and time stressed situation. I would like to mention the professionalism and multi-tasking that he showed and kept all happy. Thank him so.
Gary F. on
Excellent customer service!!!!
Shadonna H. on
Not friendly. I was told one thing and when i came to the store it wad another thing. The manager wasnt friendly or nice. It was three words of why he couldnt do it and then left.
Wayne C. on
The whole experience was better than I expected.
Roger E. on
They were short handed since the employees scheduled to arrive at noon didn't show up. The employee taking care of my rental was a good guy, he did the best he could while dealing with a short staff.
Jerome M. on
We rented a van to carry our additional items that wouldn’t fit in the moving truck. Half way home we realized the gas tank was empty after being told it had a full tank. Also, the air conditioner didn’t work with the weather in the upper 90s. Driving to Atlanta in this van was out of the question so we retuned to UHaul and they exchanged the van. There was absolutely no reason for the van to be correct in the first place!
Eric H. on
Excellent overall. I bought a hitch and rented a trailer. Very easy, everything done on time and as agreed. The estimate was to the penny.
Roberta L. on
As always you guys were great to work with. Staff is so friendly.
Kristin W. on
The staff members on Watson Blvd are terrible. They do not want to assist you and act like you are a bother to them. I picked up a car hauler and the man was rude. When i backed up the truck to him, he was attaching it and didnt even let me know he was done. He just walked back inside. Worst customer service ever!
Michael L. on
Nobody came out after I backed my car off the dolly and loaded the dolly ramps back up. No customer was inside with the two employees present at this location during the time I arrived. The sign that says: "Rental return... someone will be out with you shortly" indicates that the employee will meet the customer outside when he or she pulls up to drop off the Uhaul.
Kanisha C. on
Great job
Gabrielle G. on
There seemed to be a technical issue with the computer. They're otherwise very accommodating and curteous.
Ken S. on
This was the WORST experience I have EVER had trying to render a service. There are too many things that went wrong to name. We decided against using your storage facility.
Mechelle E. on
NONE
CARLA F. on
Great customer service!
George O. on
good
mary t. on
Thanks so very much for the wonderful Employee.
Leslie M. on
Great
rhonda j. on
None
Sanjeanette H. on
Keep up the good work!
Morgan M. on
I told the worker I would be moving out all my things on wed when I came in that mon. My movers took majority of my items but not all. Workers took the rest of my stuff out of my unit and rented it.