Customer Reviews for U-Haul Moving & Storage in the Heights

2,970 reviews

1145 W Main St   Billings, MT 59105

(406) 248-7162

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(406) 248-7162

1145 W Main St
Billings, MT 59105

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Dave K. 
Rating:
4.0

Your computer software is awful. The lady had to click on a million things just to get me checked out. You guys need to streamline that.

Zachary B. 
Rating:
5.0

Cameo and Dan do a great job

PAUL M. 
Rating:
4.0

Customer did not leave a comment.

Michael T. 
Rating:
5.0

Customer did not leave a comment.

Beverly M. 
Rating:
5.0

Staff were friendly and helpful

Angel T. 
Rating:
5.0

Customer did not leave a comment.

ROY Y. 
Rating:
5.0

Customer did not leave a comment.

Brian B. 
Rating:
3.0

Get rid of old equipment! The trailer I rented was so banged up I almost refused it. Rusted, not a straight rail on it. Not up to the standards I'm used to. It made my vehicle shimmy when I hit 40 mph. Junk

Susan S. 
Rating:
5.0

Third time I've been there in 2 weeks and have very satisfied

STEVEN ROBERT H. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
5.0

Customer did not leave a comment.

LUCY T. 
Rating:
5.0

Very friendly and helpful staff. No improvements needed.

Scott B. 
Rating:
3.0

I hoped to finish my rental in one day, but scheduled two just in case. Pickup was Friday at 4 pm. My return was 6:15 Saturday. I was charged the full two days. I wish Uhaul had flexibility or prorated costs. Disappointed. Although I rated the trailer as clean I had to sweep out the debris from the last customer so I could put my belongings in without getting soiled. I returned the trailer cleaner than when I picked it up.

PAT W. 
Rating:
5.0

employees went above and beyond helping us prepare our vehicle

Joseph L. 
Rating:
5.0

Customer did not leave a comment.

Darlynn S. 
Rating:
5.0

Not a thing, the employee's are kind and very helpful..

Beverly M. 
Rating:
2.0

Seemed disinterested that the equipment did not have running lights.

kyhler M. 
Rating:
5.0

Customer did not leave a comment.

Tari L. 
Rating:
3.0

Lady working at counter was slow and couldn't figure out what she was doing. Took nearly 30 minutes for her to get my reservation completed. Long line behind me.

Darcy M. 
Rating:
5.0

Fastest I ever spent 51 Dollars! Everyone was very efficient and nice.

Cynthia M. 
Rating:
5.0

Customer did not leave a comment.

Elliot O. 
Rating:
5.0

It wasn't alot of money...but was overch

Denice S. 
Rating:
5.0

Customer did not leave a comment.

Trent C. 
Rating:
5.0

It was clean on the inside but not the outside. I don't know if that's matters or not. It didn't myself but one doesn't know.

Colleen B. 
Rating:
5.0

Customer did not leave a comment.

Michael E. 
Rating:
5.0

Customer did not leave a comment.

Michelle H. 
Rating:
5.0

Customer did not leave a comment.

MARK W. 
Rating:
4.0

The bed of the U-Haul truck 26' was dirty and needed to be swept but overall great customer service.

Tina E. 
Rating:
5.0

Customer did not leave a comment.

Matt P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph M. 
Rating:
4.0

Clean cab portion of van.

Dan S. 
Rating:
4.0

Customer did not leave a comment.

Dean O. 
Rating:
5.0

The unit had a poor tire that had to be replaced before we could use it. The manager took care of the tire immediately and was extremely helpful. A 10 to the sales lady and manager. thanks

larry K. 
Rating:
5.0

The blankets and 2 wheeler waste space that customers are paying for.

Lori R. 
Rating:
2.0

The trucks drivers door wouldn't close all the way unless you slammed it super hard. The gas wasn't full, it was barely on the full mark. When I filled it the first time, the dial went up above the full mark. The steering was super loose. The trailer I got for my car was covered in dried mud so badly I had to clean off all the lights just so you could see then and I was flinging mud chunks driving down the freeway for the first several hundred miles. The guy in the store was rude, unhelpful and was not the brightest crayon in the box. He couldn't seem to grasp where I was leaving from and where I was going to, even though it was already in the system as I had ordered everything online Horrible experience. I won't use them again.

Julie S. 
Rating:
4.0

Customer did not leave a comment.

Carol S. 
Rating:
5.0

Customer did not leave a comment.

Pamela P. 
Rating:
5.0

Dont use Rent-a-wreck downtown. Always use heights. Rent-a-wreck will try to add nonsense fees and charges that are completely uncalled for and don't explain anything.

SHAYLYN C. 
Rating:
5.0

Customer did not leave a comment.

Anthony D. 
Rating:
5.0

Jackson was great to deal with.

Jason H. 
Rating:
5.0

Customer did not leave a comment.

Michael T. 
Rating:
5.0

Nothing

Norma Z. 
Rating:
5.0

Frequent customer

cody H. 
Rating:
5.0

Customer did not leave a comment.

Marilyn W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cressida C. 
Rating:
5.0

Staff was very friendly and helpful.

Jody N.  |  First Impressions 
Rating:
5.0

On all ends U-Haul was an excellent experience for my move. From getting the trailer hitch installed to checking out of the storage facility and the value was excellent. Very friendly and Helpful staff at The Heights location. Would recommend you to others and use your services again.

Timothy S.  |  Overall Experience 
Rating:
5.0

The location was close to where I moved to

Duane K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Irene L. 
Rating:
5.0

Everyone was awesome!!!

TRAVIS H. 
Rating:
4.0

Customer did not leave a comment.

NICOLE M.  |  First Impressions 
Rating:
1.0

The door on my trailer got stuck and I paid movers to help me fix it and then we packed half my trailer and it wouldn't go down so I had to go back to Uhaul and wait for them to fix it and had to send my movers away and pack the rest on my own. Then 6 hours into my trip alone without my husband in the night in Utah it got stuck OPEN again in front of my hotel and I had to have two men in the parking lot help me close it again after 45 min. Then when I arrived in Arizona to upack at my new house it wouldn't open and it took my husband over an HOUR trying to get it up and had to remove another busted roller. I was kindly refunded $65 in Billings but I would like to ask for a much larger refund as this was a total disaster. Thank you for understanding.

Darrell B. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY W. 
Rating:
5.0

Customer did not leave a comment.

Robert j.  |  First Impressions 
Rating:
5.0

It was nice to go somewhere and be able to joke around. We will be back for moving materials.

TERRA L. 
Rating:
4.0

Thank You. Quick & easy even on short notice.

JAMES E. 
Rating:
4.0

Customer did not leave a comment.

Allen L. 
Rating:
4.0

Customer did not leave a comment.

ANTHONY C. 
Rating:
5.0

Customer did not leave a comment.

GORDON FRANK S. 
Rating:
5.0

Customer did not leave a comment.

Andrew Jonathan Y. 
Rating:
5.0

The guys were so friendly and awesome! Thank you!

Megan L. 
Rating:
5.0

I have rented trailers/trucks from this location at least 5 different times in the past 12 months. Every aspect of the rental experience has been efficient and cost effective. The service from reserving to returning has been extremely easy; I would recommend this business to anyone needing moving help.

MICHAEL R. 
Rating:
5.0

Customer did not leave a comment.

ANDREW JONATHAN Y. 
Rating:
5.0

Customer did not leave a comment.

Amy D. 
Rating:
3.0

While the attendant was quite friendly and helpful, the interior of the van storage area was littered with debris.

Michael H. 
Rating:
5.0

Nothing personal. I just couldn't justify paying for storage on Christmas lights and 10 bowling balls lol I'm sure I'll get another in the future. And I'll always get my uhaul trucks from the heights! Love these guys!!

Linda T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEVEN P. 
Rating:
5.0

Customer did not leave a comment.

Kim R. 
Rating:
2.0

The windshield wiper on the driver side was bent. The metal of the wiper was actually bent so I could not clean the windows. Hazardous conditions for a day of snow and sub zero conditions. I could barely see to drive.

Cynthia S. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA B. 
Rating:
3.0

Unable to make a left hand turn on main

Duane K. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL F. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

The crew was great to work with from start to finish.

Wanda S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ken F. 
Rating:
5.0

Customer did not leave a comment.

CHAD M. 
Rating:
5.0

Always friendly

Tammy V.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Bret M. 
Rating:
5.0

The staff was very professional and helpful every time I interacted with them. From start to finish it was a great experience. Very secure.... I would recommend them every time.

Kathryn W.  |  Overall Experience 
Rating:
5.0

Couldn't get any better

DALE R. 
Rating:
5.0

Customer did not leave a comment.

DOMINIC W. 
Rating:
5.0

Customer did not leave a comment.

JAY K. 
Rating:
5.0

Customer did not leave a comment.

CORY S. 
Rating:
4.0

I went in to this uhaul before I left and the gentleman that helped me make sure the power was working for lights on a trailer he was kind and very helpful

AMBER D. 
Rating:
5.0

The only thing disappointing about the experience is the equipment wasn't in the location requested and I had to pay the extra mileage.

MARDEE S. 
Rating:
3.0

When I showed up I gave my identifying information and the person helping me didn't say one word, he immediately got on the phone and was talking to someone about my reservation. After he finished the call, told me the truck I rented was at a different location. I explained that I was told this is a guaranteed reservation and that I would receive a $50 refund if this didn't happen. He did not believe me when I said this. So he again got on the phone and expressed the other person on the line that they should never have guaranteed a reservation. So I had to drive to the other end of town, pick up the truck and drive back to that location to pick up the trailer. Then I got on the road and when I stopped for gas I looked over the trailer tires and one tire had the cords showing. So then I had to get new tires put on. Very frustrating at best.

bailey F. 
Rating:
5.0

Customer did not leave a comment.

Clinton R. 
Rating:
4.0

A Little Tight on Space in the Lot

DAVID A. 
Rating:
5.0

A little bit on the over priced range. But everything is now that lying Biden is in office

Dale T.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

WAYNE B. 
Rating:
5.0

Customer did not leave a comment.

WAYNE B. 
Rating:
5.0

Staff were excellent and very well informed. Great team to work with.

CHRISTOPHER D. 
Rating:
5.0

Great customer service. Excellent hours. Smooth process.

Monique S. 
Rating:
5.0

While your service was excellent, this was my first time renting from you (but not my last) I did not know how to find the van. I thought the number on the key card was the license plate number. I did not know that each van has a code written on the back. It was dark and cold when I picked up the van and had to walk around the lot until I figured it out.

Valorie S. 
Rating:
4.0

U-Haul gave me extra hours to return a haul trailer and for their lenience I can only say that I was very grateful. Where does one find that kind of attitude from a business anymore these days? I had called in to tell them I would be late, but could not get through, and they took my word. Outstanding service!

STEVEN R. 
Rating:
5.0

Customer did not leave a comment.

VICKI E. 
Rating:
5.0

Great employee. Thank you.

GORDON FRANK S. 
Rating:
4.0

NA

Michael T. 
Rating:
5.0

Customer did not leave a comment.

Lora C. 
Rating:
5.0

Customer did not leave a comment.

LORI R. 
Rating:
4.0

One employee was awesome. The other kinda acted llike he did not want to really work with people.

BURL DEAN W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CHARLESEDGAR SR R. 
Rating:
5.0

Loved my experience. Very helpful and friendly people. U-Haul is th best!

Timothy S. 
Rating:
5.0

Customer did not leave a comment.

Charley P. 
Rating:
5.0

Customer did not leave a comment.

Brent M. 
Rating:
5.0

Jackson Hoagland is kind, efficient, and informative..He made it a good experience..

Big F. 
Rating:
5.0

They had a unit for cars n I got one when I needed one I would go bk to this place again

Charles F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

Debra J. 
Rating:
5.0

Customer did not leave a comment.

Jackie H.  |  Overall Experience 
Rating:
5.0

Great service, cleanest UHaul store I've ever seen.

WALTER W. 
Rating:
5.0

The person who helped us was very quick and thorough and explained things well. He was professional, helpful and kind.

shadd F. 
Rating:
5.0

Everything top of the line service

RAYMOND L. 
Rating:
5.0

Customer did not leave a comment.

Barbara K. 
Rating:
5.0

Customer did not leave a comment.

steven r.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RHONDA KAY K.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

LOIS LEA D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wanda S.  |  First Impressions 
Rating:
5.0

I've been using them for over 6 years I have no complaints at all

freddie u.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

HEATHER J.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

RHONDA KAY K.  |  First Impressions 
Rating:
5.0

Very helpful.

Kathryn W.  |  First Impressions 
Rating:
3.0

The place is way to expensive. I found a place same size unit, better security and half the price.

MINDY S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tammera D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

pam b.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Richard S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

trevor s.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

james s.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DENNIS P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CAROLE E.  |  Overall Experience 
Rating:
5.0

The staff was among the best I have ever dealt with for this type of business.

Robert F.  |  First Impressions 
Rating:
5.0

The best customer service ever! Jackson should get promoted or a significant raise at the minimum! He is the reason I stayed with U-Haul, for he instilled trust and outstanding service in my time of need! I, without reservation, would recommend U-Haul to anyone needing storage or a rental truck. Thanks for the opportunity to give my thoughts! Sincerely, Mary Meyer (formerly Campagna)

Mary C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Judy A.  |  First Impressions 
Rating:
5.0

Great customer service. Very responsive !

Shalene S.  |  First Impressions 
Rating:
1.0

I haven't had this unit since may of 2020

Jason P.  |  Overall Experience 
Rating:
2.0

The local uhaul office is great. I absolutely hate that when I call the phone number listed I get someone who isn’t at the store. I was on hold multiple times for 30+ minutes. When I call a local number I expect to speak with a local person.

Taryn F.  |  Overall Experience 
Rating:
4.0

Nice trailer really good service. Only thing I would change is work with customers on price when they have to travel 200 mile round trip to get the trailer from a location other then where they reserved 1.

Buddy O.  |  First Impressions 
Rating:
5.0

Jackson is the best! He moved furniture into the storage unit for me. He went out of his way to be helpful and kind.

Clair T.  |  Overall Experience 
Rating:
5.0

Jackson has always been helpful and friendly willing to go to extra lengths to help you

John L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Philip S.  |  Overall Experience 
Rating:
5.0

Jackson went out of his way to help me move furniture into my storage locker. He was so kind and helpful.

Clair T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

VIRGIL G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ada Harrietc M.  |  First Impressions 
Rating:
5.0

My mother is 86 years young, and many times they would assist her with the heavy boxes. That is customer service!! Thank you!!

dianne H.  |  Overall Experience 
Rating:
5.0

Thank you greatly

Keith W.  |  Overall Experience 
Rating:
5.0

Would like refund of the 2 weeks that i was still paid ahead for. My next payment rent wasn’t due til 16 th of month. The staff said he couldn’t do that. Not in there program.

Rebecca S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

monique b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jacquelyn J.  |  Overall Experience 
Rating:
5.0

Everything was top notch & the people were very helpful & friendly. Couldn't ask for anything better!!

Kenneth M.  |  Overall Experience 
Rating:
5.0

Staff here are above average ! Excellent service..very thoughtful and caring..I definitely recommend this u haul place to anyone in need of their services...

Donna H.  |  First Impressions 
Rating:
5.0

Best uhaul and best customer service! These guys are very polite, and helpful! I wouldn't use anyone else!

Chad B.  |  Online Move In 
Rating:
5.0

BOTH GUYS ARE GREAT!

Jacquelyn J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jewlia l.  |  Overall Experience 
Rating:
4.0

Jackson was my first contact person. He was fast, friendly and professional. He, as well as all the other employees I've dealt with have been an asset to u-haul.... I'd definitely recommend this place for any and all moving/storage needs! 5*

Mary C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John L.  |  First Impressions 
Rating:
5.0

U-Haul should provide ramps for wheeling items into trailers. U-Haul is convenient and affordable. A great value!

WAYNE WEBSTER O.  |  Overall Experience 
Rating:
2.0

The over head door was broken from day one. We asked to have it fixed but it never was. We had to use a ladder to hold it up. Good thing it never came crashing down on anyone. Would have been a nice little lawsuit since we asked a couple of times to get it done. Staff are just simply rude now since management change and your price are way high. We have 4 other units same size for $100 less per month. After 3 years doing business with these folks, everything from renting as many as 8 units at a time and renting multiple trucks for multiple days, we are done and will not spend another dime with them. We will also do our best to steer storage customers to our new facility or others we have better relationships with.

Charles B.  |  Overall Experience 
Rating:
5.0

Staff in the Heights was very helpful. Exceptional service.

Robby G.  |  Online Move In 
Rating:
1.0

I told the person on the phone that I had a 15' u-haul and wanted to make sure that I had enough space to fit my things and asked if the 7x14x10 was the biggest. She said she could size me up to 5x10x10 and move outside. Well this was over the phone and I was exhausted so didn't think about the math. When I arrived after hours as arranged, I realized the error and that the 5x10x10 was little more than a closet and would not come close to fitting everything. Instead of being done with my extremely long move, I now have to take a day off work to sort this out and do not have nearly as many people to help move stuff. What a poor experience

caleb s.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

JOSEPH W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TARA B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen C.  |  Overall Experience 
Rating:
2.0

Will never recommend worst experience ever

Trudy S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kyla S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AMY W.  |  Overall Experience 
Rating:
5.0

David really helped me out. I needed a unit in Billings, but I live in Carolina. He was able to work with me and my mom. Great customer service!

dianne H.  |  First Impressions 
Rating:
2.0

I paid money for renting a unit AFTER i moved out. It didn't make sense to me and seemed like I was taken advantage of. Yikes, guys.

Nickolas B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

sharon o.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cynthia P.  |  Overall Experience 
Rating:
5.0

Incredible staff at this location. Prices a little high especially for persons on disability. Probably could use a program for elderly disabled people. Don't expect free but could have been lower.

raY C.  |  Overall Experience 
Rating:
5.0

They were very friendly and helpful

DEBBIE M.  |  First Impressions 
Rating:
5.0

The people at U-Haul on Main St. in Billings Montana are friendly and helpful. If I ever need storage again, I will rent from U-Haul.

ELIZABETH B.  |  Overall Experience 
Rating:
5.0

Thank you for your cooperation and all your help and appreciate all what you guys have done for my move. Kim lockman

KIM L.  |  Overall Experience 
Rating:
4.0

Only have access until 5 on Sundays, that should be later.

Steven N.  |  Overall Experience 
Rating:
5.0

.

katharine m.  |  Overall Experience 
Rating:
5.0

kgl

angie J.  |  Overall Experience 
Rating:
4.0

They were very helpful

Margie K.  |  Overall Experience 
Rating:
5.0

The u haul facility was clean and well maintained. The staff was very nice and helpful.

Janice D.  |  Overall Experience 
Rating:
5.0

Your customer service agent was exceptional. He was patient even though it was fairly busy. He answered my questions and even made sure I knew where the unit was. Great service!

Michael L.  |  First Impressions 
Rating:
2.0

Not impressed with man at counter gave me Storage unit that would not work said he was getting me a different one Hour later I went back in to see what was going on he was spaced out and didn’t even

Thomas S.  |  First Impressions 
Rating:
4.0

Dave Smith the manager was cooperative and available when needed.

Eleanor C.  |  Overall Experience 
Rating:
4.0

The facility served our needs and the overall experience was positive.

brad d.  |  Overall Experience 
Rating:
4.0

It was good I’m having a little hard of a time figure out how to use the gate card but the people are fantastic

Margie K.  |  First Impressions 
Rating:
5.0

The employees were extremely helpful and answered all our questions.

RICO G.  |  Overall Experience 
Rating:
5.0

Thank you! Awesome to have a free month - - total life saver!!! :::: huge grin::::

Sue S.  |  First Impressions 
Rating:
5.0

Stuff is super great

Michael H.  |  Overall Experience 
Rating:
2.0

Sold me a lock and the key broke soon after. They were unable to assist with the problem. Took me over an he to get lock off and was speedy. Also truck so Was a gas hog.

sheryl n.  |  Overall Experience 
Rating:
5.0

Excellent service!

Lisa C.  |  First Impressions 
Rating:
5.0

Thank you.

DIANE G.  |  First Impressions 
Rating:
4.0

The experience at this facility was great. The employees were very professional and friendly. Everything is here that you would need for a quick and painless move.

Kim C.  |  First Impressions 
Rating:
2.0

I was assigned a unit that for 1 couldn't find, 2 customer service couldn't help, 3 paid for 24 hr access and couldn't even use it. Made 2 trips n still got no where.

roberta q.  |  First Impressions 
Rating:
5.0

Manager was great

Roger D.  |  Overall Experience 
Rating:
5.0

David and the whole crew was so kind and helpful! I am so Thankful to have all our home furnishing out of storage but was also grateful to have a safe place to store our belongings. Thank You for your

Pamela S.  |  Overall Experience 
Rating:
5.0

Very impressed by the whole establishment. First thing I noticed was how clean and organized the entire site was. Then I made contact with a very knowledgeable, polite and helpful the staff was.

raY C.  |  First Impressions 
Rating:
5.0

Great Owner. He was very multitask being the only one in front. Great customer service.

Roger D.  |  First Impressions 
Rating:
5.0

Ed and Dave were most professional and courteous in their endeavors to provide the very best customer service. There was an anomaly with the return date, in which they quickly resolved. Will use again

DAVID L.  |  Overall Experience 
Rating:
4.0

Thanks

Kery W.  |  Overall Experience 
Rating:
3.0

The alarms were never accurate. They never worked right. Staff was very friendly though, facility clean. Move out day was tough, major ice build up in front of unit.

ROBERT W.  |  Overall Experience 
Rating:
5.0

I’m giving this place 5-stars for the way they handled my business promptly, didn’t charge me for damage to the chains on the trailer from a cross country move, and the size of the storage on-site.

BRADFORD H.  |  First Impressions 
Rating:
5.0

Awesome staff! Thanks for all your help.

Dave A.  |  Overall Experience 
Rating:
1.0

David is an Amazing guy he helps customers out very much. But my experience on Dec 23rd 2018 was not good. My truck broke down twice and the gentleman working that evening was rude.

rose h.  |  Overall Experience 
Rating:
5.0

The guys were awesome! Gave a veteran a much needed discount and we didn’t realize the 1st month for storage was free with the truck rental which helped my friend out tremendously. Thank you so much!!

Stacey I.  |  Reservation 
Rating:
5.0

Friendly staff

Joseph V.  |  Overall Experience 
Rating:
5.0

Very helpful staff, decently priced.

Angela C.  |  Overall Experience 
Rating:
5.0

Very organized, efficient layout. Staff very responsive.

Steven H.  |  Reservation 
Rating:
5.0

Was lovely to know my items were safe as I was away for several years. Thank you again for your fine service.

ALEXIS D.  |  Overall Experience 
Rating:
5.0

David the owner was very accommodating.

Jennifer F.  |  Overall Experience 
Rating:
5.0

William at the Billings, Montana facility is definitely underpaid and worth significantly more regardless how much you pay him. He went above and beyond to help position our trailer into a secure Unit

Riley W.  |  Overall Experience 
Rating:
5.0

We really like this facility the staff is great location just right super clean.

martha p.  |  Reservation 
Rating:
5.0

The manager and the employees here were amazing. Very friendly and fast with helping. I would recommend this place to everyone. A free one month storage when you use a uhaul as well very convenient

april s.  |  Overall Experience 
Rating:
5.0

The employees were very helpful and friendly.

Havalah I.  |  Overall Experience 
Rating:
5.0

Thank you

MARY G.  |  Overall Experience 
Rating:
5.0

David the manager was very helpful through the ordeal that my moving company dealt me thanks for the help

Robert S.  |  Overall Experience 
Rating:
5.0

It was a great experience to keep our stuff in the storage. Employees are very nice courteous to us. They helped with so much everything was clean an we didn’t have to worry about anything we got hrl

Gabriel L.  |  Overall Experience 
No reviews have been submitted for this location.

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