Customer Reviews for U-Haul Moving & Storage of El Cajon

7,059 reviews

1186 E Main   El Cajon, CA 92021
(W Of 2nd)

(619) 442-3483

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed

Services at this Location:

Contact Us

(619) 442-3483

1186 E Main
El Cajon, CA 92021
(W Of 2nd)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

All good, but on day of 1st access, one card didn't work: 2 attempts made in office to authorize new card before it was successful. Also, no carts available for us to transport items from car. Finally, a homeless person is evidently renting a unit to live in, suggessted by a bicycle with a loaded cart on back and an open door with clothes hanging and a light inside but clear that the person was making an effort to stay quiet. This was on Thanksgiving Day.

MOIRA P.  |  First Impressions 
Rating:
1.0

There were homeless people all around the storage area. Several were inside the space where storage “lockers” were. One man was clearly taking a bath/changing clothes on one of the stair cases used for getting up to lockers. There was no way for me to access the unit let alone feel as though it was safe for me to even use the lockers. I felt like it was interesting that not only 5 minutes after close did it become basically a homeless village. I would not recommend this location to anyone.

Thomas R.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Ashley M.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Ronald T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kimberly L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cheryl C.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

RONALD H.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ana C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rosetta S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Linda C.  |  Overall Experience 
Rating:
5.0

Great

Maria S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alan F.  |  Overall Experience 
Rating:
3.0

I was disappointed that there were no carts to move my items in from the outside, all the way to my unit, inside and far from the entrance. Although they did let me borrow a dolly, that really sucked. The place was clean and well maintained minus the missing carts.

JESSICA D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Hossana P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deborah M.  |  First Impressions 
Rating:
4.0

I wish the web site was more clear that a second story unit is accessible by rolling staircase only. I assumed it was on the second floor of a building with an elevator.

TRENTON PAUL B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DEVIN H.  |  First Impressions 
Rating:
1.0

It's not user friendly when you have to go up stairs. They are not hand truck friendly. It's pathetic!!!

scott h.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

BLANCHE P.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

KIMBERLY A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mahmoud T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

EVELYN Z.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Suzanne E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andrew M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

rachel h.  |  First Impressions 
Rating:
5.0

I have great experience with people who work there when I needed to rent a u-haul van and getting a storage. Very happy customer!

Elisabeth S.  |  Online Move In 
Rating:
5.0

The staff is well trained. Answered all my questions. They above and beyond to make me 😊 Thank you U HAUL for being there for me. GREAT STAFF - It was a pleasure doing business with you. Customer for life.

Leonard g.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jorge S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andrea F.  |  First Impressions 
Rating:
4.0

Your website should inform people about the moving stairs to access their unit,

Marilyn a.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennie p.  |  First Impressions 
Rating:
5.0

Excellent customer service. The place was clean, organized, and smelled good too. Very pleased I chose this location.

PEGGY B.  |  First Impressions 
Rating:
5.0

Just wish it was in a nicer area.

Noe R.  |  First Impressions 
Rating:
5.0

I needed to change storage size and they where very helpful with that

anitra h.  |  First Impressions 
No reviews have been submitted for this location.

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