Customer Reviews for U-Haul Moving & Storage of Fort Walton

993 reviews

395 Mary Esther Cut Off NW   Fort Walton Beach, FL 32548
(Behind Whataburger)

(850) 862-4663

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(850) 862-4663

395 Mary Esther Cut Off NW
Fort Walton Beach, FL 32548
(Behind Whataburger)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Shawnalee C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KAREN SUE L. 
Rating:
5.0

The staff was very helpful friendly. They showed me the unit I reserved to made sure the unit was big enough for what I needed.

Ronald W.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Brant M. 
Rating:
5.0

Customer did not leave a comment.

David L. 
Rating:
5.0

Soni and her staff are great. Always willing to help and go the extra mile for customers.

Michael H.  |  First Impressions 
Rating:
5.0

Everyone was so welcoming . Everything was done in decent and in order. Everything went very smoothly. Thank you uhaul.

GWENDOLYN B.  |  First Impressions 
Rating:
5.0

The owner was prompt & thorough in checking us in & out. Highly recommend!

Brian K. 
Rating:
5.0

Awesome U-Haul team! They made the move much easier!

MARCUS M. 
Rating:
5.0

Customer did not leave a comment.

ORANDO A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rodrigo M. 
Rating:
5.0

The rental transaction went smoothly and customer service was spot on from our face to face interaction to the call to 1-800 # due to issue with my smart phone. Perfect service all the way around.

MITCHELL H. 
Rating:
1.0

Wouldn't answer phone. Bad customer service

JENNA J. 
Rating:
5.0

Customer did not leave a comment.

Stephanie A. 
Rating:
5.0

Customer did not leave a comment.

Freddie C. 
Rating:
5.0

The entire staff is Awsome. To know my name and politely greet me with my name makes me feel totally special. Im sure they do it for everyone but that is key! Customer satisfaction!!!!!!!!!!!

JOSEPH G.  |  First Impressions 
Rating:
5.0

Great staff and friendly. Always ready to help with your needs..

Jason B. 
Rating:
5.0

Customer did not leave a comment.

Michael D. 
Rating:
5.0

Sonni went above and beyond to provide the best service. I highly recommend this storage facility

Oscar C.  |  Overall Experience 
Rating:
5.0

Thanks, Mike!

Sarah Ann W. 
Rating:
5.0

Customer did not leave a comment.

Lillian S. 
Rating:
5.0

Customer did not leave a comment.

GERVACIO E.  |  Overall Experience 
Rating:
5.0

Very nice people and helpfull

Donna C.  |  Overall Experience 
Rating:
5.0

The staff was awesome. Great rental experience.

Michael H. 
Rating:
5.0

A great experience, with a very helpful UHaul rep leading to a smooth move!

Glen M. 
Rating:
5.0

I have had my thing stores for 3 years and 8 month i was sup to have a person one of my friends to look when it got pack well that person suddelig had a doc app so they help me to take pic and so on sins i am 2000 miles away mike and soni are alway very elpfulll thanks for all the help

linda s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lin-Chiang T. 
Rating:
5.0

Customer did not leave a comment.

Katy L. 
Rating:
5.0

Customer did not leave a comment.

Joneal A. 
Rating:
5.0

Customer did not leave a comment.

Alene Y.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

edwin m.  |  First Impressions 
Rating:
5.0

I had the Best Customer Service Ever!!! The place was Extremely Clean and the whole Staff was Friendly and Very Helpful and Went Above and Beyond to help not only myself but a customer who walked in the door after me and they didn't even have a reservation like I did! Thank you so Much!

Oy B. 
Rating:
5.0

Mike was very helpful even though they were having internet connection issues.

jan M. 
Rating:
5.0

Customer did not leave a comment.

Ralph G. 
Rating:
5.0

nothing

James B. 
Rating:
5.0

Customer did not leave a comment.

Rodrigo M. 
Rating:
5.0

Customer did not leave a comment.

Alejandra F. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

STACIELYNN R. 
Rating:
5.0

The best U-Haul ever, Sid is super nice, kind and respectful person, all the time very responsible and fast when I have to rent the utility trailer, definitely that's the best U-Haul store

Rodrigo M. 
Rating:
4.0

Mileage charge being averaged before driving

Anthony B. 
Rating:
4.0

One difficulty was that it is gated and I didn't know where to park the truck for drop off. I ended up parking in front of the office in a grassy area and then confirm that it was OK, which the personnel said that it would be fine. I think they need better signage and labeling as to where you're going to park at this facility.

ROBERT D. 
Rating:
5.0

Mike was very friendly. The storage units are clean. Thank you

Brian C.  |  First Impressions 
Rating:
5.0

The owners and staff couldn't have been more helpful. If we needed a broom or access to the dumpster, they were right there and offered advice on how to move in more easily. I left another facility to come to this one because of their family friendly atmosphere and the price.

cheryl c.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John V. 
Rating:
5.0

Customer did not leave a comment.

Duane M. 
Rating:
5.0

Customer did not leave a comment.

Darrell J. 
Rating:
5.0

Extremely helpful and efficient staff. The storage facility is first class in all categories. The connectivity between uhaul to uhaul facilities is very proficient.

JOHNDUANE S. 
Rating:
5.0

Great staff, always willing to help if needed. Great facility and very clean.

Timothey K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carlos L.  |  Overall Experience 
Rating:
5.0

Sonni & Phil and all the staff are always very friendly, professional, and willing to help. The facility is first rate in security and cleanliness, and easily accessible--I never had any concerns about my items being stored here and would definitely use this facility again.

GAIL S.  |  Overall Experience 
Rating:
5.0

Best storage location, I have ever experienced.

Rose E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mychal E. 
Rating:
5.0

Very friendly went above and beyond to make sure we had everything we needed. You will not be disappointed.

Kimberly W. 
Rating:
5.0

You should always let the customer know that the dolly isn't included with the truck.

ANGELA B. 
Rating:
5.0

Customer did not leave a comment.

James R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James R. 
Rating:
5.0

Customer did not leave a comment.

FATMA B.  |  Overall Experience 
Rating:
5.0

Everything was A1 service.

Jeanne B. 
Rating:
5.0

Thank you so much to everyone at the Fort Walton Beach U-Haul and Storage. It was a hectic day, but thanks to everyone at U-Haul on Mary Esther Cutoff, they made it a smooth, stress-free day. The staff was so kind and helpful. The van was clean and ready to go when we arrived to pick it up. And the drop-off was easy. The storage unit was also clean and conveniently located. We would recommend the Mary Esther Cutoff U-Haul and Storage to anyone! Thank you again to your entire team! We appreciate you!

Susanna L. 
Rating:
5.0

Great staff. Would recommend for anyone needing a storage facility.

Danny M.  |  Overall Experience 
Rating:
5.0

Staff were professional and nice very satisfied thank you guys

Quentin C.  |  Overall Experience 
Rating:
3.0

You could let potential customers know that the insurance comes at a daily rate.

Jawnn Y. 
Rating:
5.0

Turning in the equipment was super fast and easy

Joshua F. 
Rating:
5.0

Nothing. The service was great. Highly recommend this facility to anyone.

Eric E. 
Rating:
5.0

Customer did not leave a comment.

Juanita Nita M.  |  Overall Experience 
Rating:
5.0

Mike was awesome!

VICTOR M. 
Rating:
5.0

Customer did not leave a comment.

barbara f.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edgar A.  |  Overall Experience 
Rating:
5.0

The equipment was unmatched.. Absolutely perfect, thank you

Richard C.  |  First Impressions 
Rating:
5.0

Sonni was extremely helpful and all staff was accommodating when I had to make adjustments to the reservation. Great job Sonni and crew! I want to give a shout out to Scooter as well, great job keeping the units and uhaul premises immaculate!!

Lisa W.  |  Overall Experience 
Rating:
5.0

Sonnie, Mike, Sid......everyone at this location were totally awesome and professional. Highly recommend. A great...simless move.

Carlos Z. 
Rating:
5.0

Customer did not leave a comment.

Anita P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bruno B. 
Rating:
5.0

Customer did not leave a comment.

Carmen B.  |  Overall Experience 
Rating:
5.0

Great service, great guyvworking. Thank you for your help.

Zachery L. 
Rating:
5.0

Customer did not leave a comment.

Travis L. 
Rating:
5.0

Customer did not leave a comment.

Milta G. 
Rating:
5.0

Customer did not leave a comment.

Tristan S. 
Rating:
3.0

Super friendly and helpful Owners

Clark T. 
Rating:
5.0

Customer did not leave a comment.

Chansanom F. 
Rating:
5.0

Customer did not leave a comment.

Ronald N. 
Rating:
5.0

Nothing. Mike and crew there were extremely accommodating and helpful. I will be sending additional business their way with great confidence that my friends and business associates will be well taken care of. Congratulations on outstanding team!

Robert M. 
Rating:
5.0

This place is by far THE BEST storage unit I have ever come across. I was lucky enough to be helped by the retired AF veteran owner of this U-Haul upon the day of my arrival to Hurlburt Field AFB for military assignment. This place has been kept supremely clean almost like an Air Force dorm. The owner/AF veteran was so warm and friendly that I made my decision on the spot to rent at this place, no matter the cost, after making stops at three other storage establishment, each time disappointed in one way or another. Not all U-Hauls are created equal, as I found the other U-Haul across the street was dirty and the staffs were rude. This place has the utmost security for you to store your valuable goods, not only that, but also protects your belonging against all adverse weather! I arrived the day before Hurricane Sally hit Pensacola and Fort Walton Beach, but fortunately, I moved all my belongings into a second floor unit at this location. No damage whatsoever, bullet dodged! They even place mouse trap/cockroach traps in every single unit just for extra safety. Overall, I cannot think of enough good things to say about how well this place is run and how professional and caring the owners have consistently treated me, a fellow USAF service member. We will most likely use their service again in the near future. Highly highly recommend.

Marcus Z.  |  Overall Experience 
Rating:
5.0

Very good experience! I had to put my entire household contents in storage for over a year while my home was being rebuilt after Hurricane Michael did extensive damage to it. I live in Panama City and the closest available storage was in Fort Walton Beach. Sunni and her staff made the move easy for me, and they were all so kind. Paying online for monthly storage was easy as well, and the move out process went so smooth. Everything was in perfect condition when I unpacked it. Never once did I fear that my storage contents were in jeopardy of being taken or damaged while they were in storage. Thank you for keeping my home goods safe and secure!

Suzanne P.  |  Overall Experience 
Rating:
5.0

N/A

Edwin E. 
Rating:
5.0

The Staff were excellent in their promptness, politeness and professionalism. Well Done!

Patricia C.  |  Overall Experience 
Rating:
5.0

Alway very friendy always take time for you

linda s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lori M. 
Rating:
5.0

Awesome and Mike and Sunny were wonderful 😁

Kirt C. 
Rating:
5.0

Sonny and her staff are great and go above and beyond for there customers! Thanks Heather B. 10/2/20

heather b.  |  First Impressions 
Rating:
5.0

Always go back,very good experience. Thank you Sonny.

CLAUDIA B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cindy D. 
Rating:
4.0

Customer did not leave a comment.

kathy A. 
Rating:
5.0

Nothing

Jerry C. 
Rating:
5.0

Customer did not leave a comment.

Gaye Z. 
Rating:
5.0

Stay the same

Robin G. 
Rating:
5.0

Staff was super friendly and helpful. Highly recommend this facility.

Carmen B.  |  First Impressions 
Rating:
5.0

This staff at this location are absolutely wonderful. Very kind and helpful! Also, the entire facility is well managed, clean, and made me feel safe. Would absolutely recommend.

Samantha L.  |  Overall Experience 
Rating:
5.0

Staff was friendly and professional and the facility was secure and well maintained.

Tammie M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jolene C. 
Rating:
5.0

Very professional very helpful

Jim E. 
Rating:
5.0

Have rented at this location before...very friendly, very helpful, will rent again.

Donna H. 
Rating:
5.0

Excellent

Raquel M. 
Rating:
5.0

Customer did not leave a comment.

Thomas C. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth J. 
Rating:
5.0

The best U-Haul customer service Store, Mike in the morning and Sid on afternoons are super kind guys

Rodrigo M. 
Rating:
5.0

We should not have been charged for fuel it had 3/4 of a tank when we returned it!

Lonnie P. 
Rating:
5.0

Every thing went well

Jack P.  |  First Impressions 
Rating:
5.0

Ensure vehicles are smoke free. Van had strong cigarette odor.

Mont M. 
Rating:
5.0

The whole crew mat this location is so friendly and knowledgeable. Yeah

Peter M.  |  Overall Experience 
Rating:
5.0

Love your customer service. I’ll keep you in mind for any future moves.

Paul B.  |  Overall Experience 
Rating:
5.0

I always felt safe and everything was very smooth regarding paperwork.

April F.  |  Overall Experience 
Rating:
5.0

Out of all the locations I've been to, I must say that this one is my favorite. The customer service is great and the staff is super friendly and the equipment is always ready and clean. Would definitely recommend this location to everyone.

VERA D. 
Rating:
5.0

Customer did not leave a comment.

David P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel D. 
Rating:
3.0

Customer did not leave a comment.

Tom W. 
Rating:
5.0

Excellent

Raquel M. 
Rating:
5.0

Customer did not leave a comment.

David M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CHARLENE W. 
Rating:
5.0

I have used this facility 2 times and have aways been happy with my experience. Very clean. The staff are polite. The gated entrance and fully fenced in property constantly under a watchful eue keeps the rift raft out. If I need storage in FWB this is where I would go

Sean William K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven O.  |  Overall Experience 
Rating:
5.0

i was so pleased with everything at this UHaul center! Sunny, Mike and 2 others went out of their way to do things for me! so nice to be treated so nice by all the staff! great bunch of people! thank you!

Joyce M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Melissa S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia G. 
Rating:
5.0

Customer did not leave a comment.

Mary B.  |  Overall Experience 
Rating:
5.0

Ill tell what use too rent from enterprise and they didn't want too rent one way so tried uhaul and had a great experience with them think they got a new costemer thanks uhaul

Kenneth F. 
Rating:
5.0

Both employees were incredible. Especially the guy who helped me set up the trailer. He was outstanding and went above and beyond.

Devron G. 
Rating:
5.0

Customer did not leave a comment.

RICHARD E. 
Rating:
4.0

Customer did not leave a comment.

Haley H. 
Rating:
5.0

Remi was a pleasure to deal with. He went above and beyond for my wife and me. Hold on to that young man.

MICHAEL F. 
Rating:
5.0

Sonni, Mike, Maria, and Sid have made my move so much easier for me and I was very satisfied with their services. I’ve rented a truck and a van which made my move less stressful. I also had rented a storage unit and I felt very confident and at ease that my things were safe and secured. I appreciate that the whole facility was clean. Overall everyone I encountered was very pleasant, accommodating and always had a smile. It was a pleasure doing business with them. Yes I highly recommend Sonni’s facility to anyone and everyone.

Yvonne M.  |  Overall Experience 
Rating:
5.0

Absolutely amazing people Soni hooked us up and we couldn't be more grateful.

Christian C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rafael J.  |  Overall Experience 
Rating:
5.0

It may be weird to state a storage facility is great, but this one truly is. The front office is always fantastic - courteous, and helpful. It is easy to see why they are always full. I would definitely recommend this facility.

Ginny Z.  |  Overall Experience 
Rating:
5.0

You were absolutely great! Keep up the good work.

Lauren B. 
Rating:
5.0

Customer did not leave a comment.

Andrea g.  |  Overall Experience 
Rating:
5.0

Nothing...Mr. Mike is an awesome asset to your company. Please take the time to commend him. Super great guy. Great customer service skills, knowledgeable , professional, courteous. Thanks again Mr. Mike. Take good care.

tonia B. 
Rating:
5.0

Customer did not leave a comment.

Shay F. 
Rating:
5.0

staff was awesome

Frederick J. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

Crystal H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David E. 
Rating:
5.0

This is the second time in two months I've rented here and the third in three years. Never had an issue here whatsoever. Great staff!

Lyle D. 
Rating:
5.0

Fast, freindly service!

Tammy T. 
Rating:
5.0

Very fast and very friendly. They were a good away to end my move.

William W. 
Rating:
5.0

Good service.helpful, very professional.

John H P. 
Rating:
5.0

Customer did not leave a comment.

patrick E. 
Rating:
5.0

Customer did not leave a comment.

Benjamin H. 
Rating:
5.0

Mike and his team were excellent! Thanks!

Megan b.  |  Overall Experience 
Rating:
5.0

I moved to the panhandle of months ago quicker than anticipated . I was in Fort Waltonfor a few weeks in transition and needed to storage unit quickly. I found Mike and his team at U-Haul! They are the kindest people... so professional, so accommodating , ,answered all of my questions. I highly recommend this facility. I'm in customer service and this is the best customer service I think I've ever received! Thanks Mike!!

Summer H.  |  Overall Experience 
Rating:
5.0

Incredible customer service here. The associates were most courteous and understanding. They genuinely care about their rents trucks!

David B. 
Rating:
5.0

Customer did not leave a comment.

Sheena D. 
Rating:
5.0

Customer did not leave a comment.

Lisa P.  |  Overall Experience 
Rating:
5.0

Cab of trucked leaked, it rained and I got soaked. Defroster didn't do its job.

Marlene F. 
Rating:
5.0

Customer did not leave a comment.

Deidre R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa P. 
Rating:
5.0

Everyone was friendly and helpful. Unit was clean. Truck was clean. No extra charges. Fast and easy and convenient. Will definitely use again.

Megan b.  |  First Impressions 
Rating:
5.0

Sonni is incredible, an angel! She helped us during a stressful time and I can't express my appreciation enough. I will refer anyone who needs storage/moving truck to her from here on out.

SPRINGER W.  |  Overall Experience 
Rating:
5.0

The staff was so nice and helpful.

Lisa P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Crystal H.  |  First Impressions 
Rating:
5.0

Great Staff

Paul M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Orville C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicholas D. 
Rating:
5.0

Thank you!!!

BRYCE P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jon E. 
Rating:
4.0

Roaches noted inside storage when we moved in, mgt notified and during our stay late fees and lien fees are excessive yet when we were scheduled to move the elevator was not working they did give us extra days and more time to move out. People friendly and professional. No garbage cans for small stuff and charges to use dumpster.

ADRIANNE H.  |  Overall Experience 
Rating:
4.0

Both Sonni and Mike were so helpful with our short time storage problem. So appreciated their help.

Sharon E.  |  Overall Experience 
Rating:
5.0

An awesome experience!!! Sonni Rief and Mike Shakal are the best!!! I highly recommend this location for your storage needs! You will not be disappointed! Thank you! Sandy

Sandra F.  |  Overall Experience 
Rating:
5.0

I inherited a storage unit at this facility. Over the past 4 years the staff has been kind and helpful through the transition of ownership and the maintenance of the account which has been complicated by the fact that I do not live locally. In particular Sonni has gone above and beyond with her kindness and compassion! I would not hesitate to recommend this U-Haul location to anyone needing the services they provide. Sincerely, Cathy Patteson

CATHY P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARK Z.  |  Overall Experience 
Rating:
5.0

The friendliest staff around when I was searching for a storage facility in the area (to include Destin) - accommodating in my endeavor to purchase a unit - the hours are great

Patricia Ann G.  |  First Impressions 
Rating:
5.0

Excellent service

Aaron B.  |  First Impressions 
Rating:
5.0

They went above and beyond to make sure it was affordable and convenient. Mike and Sunny were always polite and helpful!

Sara V.  |  Overall Experience 
Rating:
5.0

When Checking in, the young man at the front desk was absolutely the best. He was very friendly and thorough. Great customer service.

Linconyer C.  |  Overall Experience 
Rating:
5.0

My family has used this storage facility on a number of occasions. If we ever need to store stuff again we will be back!!

Kathleen B.  |  Overall Experience 
Rating:
5.0

Great customer service. I would recommend storing your things here if you needed a place.

Josh G.  |  First Impressions 
Rating:
4.0

The young gentleman was nice and respectful.

Dorna L.  |  Overall Experience 
Rating:
5.0

Service was fast and friendly. The staff made the whole experience very easy.

ROBERT J.  |  First Impressions 
Rating:
5.0

Very clean and well maintained facility. Sunny was great with helping me set up my storage unit while I was on the road moving here from North Carolina.

Jordan H.  |  Overall Experience 
Rating:
5.0

Extremely comfortable leaving my car in Fl. for 8 months while living out of state.

JERRY A.  |  Overall Experience 
Rating:
5.0

Everything and everybody was great. Will be back when I need storage something again.

ANDREW S.  |  Overall Experience 
Rating:
5.0

The facility is very clean with plenty of carts to move your goods. Every employee I encountered was very friendly from the office workers to the cleaner. I would definitely recommend and use again.

Matthew Matt B.  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff!!

Steve B.  |  Overall Experience 
Rating:
5.0

Very clean storage. Very helpful staff.

Steven O.  |  First Impressions 
Rating:
5.0

Was super happy with everything at the facility. Staff was nice and very helpful.

Lori G.  |  Overall Experience 
Rating:
5.0

Our experience was perfect. After driving 30 hours with 2 kids, u haul made it so much easier and less stressful! I would recommend them!

Heidi M.  |  First Impressions 
Rating:
5.0

Great facility and staff

Lavern M P.  |  Overall Experience 
Rating:
5.0

Always a great experience every time I use their facility. Great Job!

William E.  |  Overall Experience 
Rating:
5.0

Thank you

Frederick N.  |  Overall Experience 
Rating:
5.0

Both staff members were extremely helpful and accommodating. All of our needs and expectations were met 100%. Mike was superb in dealing with any issues that came up. J. A. Dominguez

jorge d.  |  Overall Experience 
Rating:
5.0

i've never had an unpleasant experience here. everyone is so helpful and nice no matter what situations may arise. i'm confident in my storage choice.

Teresa T.  |  First Impressions 
Rating:
5.0

I had some particular difficulties in my life that made my storage unit very important to me.The staff were always there with a smile.

william s.  |  Overall Experience 
Rating:
5.0

The staff was very knowledgeable and helpful. They were polite

Rhonda K.  |  First Impressions 
Rating:
5.0

Thank you for caring for our military!

Luis G.  |  Overall Experience 
Rating:
5.0

Staff was friendly and customer service is great

Brian H.  |  Overall Experience 
Rating:
5.0

Mike and Sid make this storage facility much more than just a place to stow your stuff. No businesses can enough employees like these guys.

Joshua L.  |  Overall Experience 
Rating:
5.0

Many Thanks!

Levi B.  |  Overall Experience 
Rating:
4.0

I was pleased with this facility. They are very nice and the facility is always clean.

kristy T.  |  Overall Experience 
Rating:
5.0

Professional all the way.!!!

James L.  |  Overall Experience 
Rating:
5.0

This is the 2nd time I've ranted storage at Sunni and Phil's. I appreciate their personal attention and how kind everyone there is, especially Mike, in times of stress (as when my dad died). Sheila

Sheila B.  |  Overall Experience 
Rating:
5.0

Thank you for making it so quick and easy!

Shon M K.  |  First Impressions 
Rating:
4.0

Great job on a hard move! Professional! Friendly!! Went above and beyond!!

Susan C.  |  First Impressions 
Rating:
4.0

Been with uhaul for many years. No complaints

MICHELLE L.  |  Overall Experience 
Rating:
5.0

Great store and people to work with. Thanks for your help.

barbara f.  |  First Impressions 
Rating:
5.0

Both the resident and the Retired Air Force CMSgt who explained and showed us around did an excellent job. We were going check out several storage locations, but choose to rent there,

Daniel M.  |  First Impressions 
Rating:
5.0

My Stuff was keep safe, clean and dry for over 8 years. Great job!!!

DONALD G.  |  Overall Experience 
Rating:
5.0

It was great and the only place that was excepting new tenants on a weekend.

Ross D.  |  Overall Experience 
Rating:
5.0

Thank you for your excellent and personal/friendly service that I received from your staff and secondary response system, that made my transition a good one, thank you very much.

Jimmy H.  |  Overall Experience 
Rating:
5.0

We stored all our belongings in this climate controlled unit for over a year and a half. Absolutely no complaints about the buildings, office staff, or cleaning personnel. Thanks!

edward "eddie" j.  |  Overall Experience 
Rating:
5.0

I had a wonderful experience with this location. This was my first time using a storage unit, and the staff were very friendly and made the process seamless. Thank you! I would highly recommend!

Jennifer R.  |  Overall Experience 
Rating:
5.0

Excellent customer service, guy was extremely busy and still managed to help everyone out including myself and was even able to accomodate my needs with a bigger unit.

Jose Jose r.  |  First Impressions 
Rating:
4.0

.

RACHEL G.  |  Overall Experience 
Rating:
5.0

Loved it

Johnnie R.  |  Overall Experience 
Rating:
5.0

Staff was always friendly, area was clean and well lit.

Michael H.  |  Overall Experience 
Rating:
5.0

Location of storage units fine. My only beef was the screw up with the truck i reserved

John L.  |  First Impressions 
Rating:
5.0

This is one of the nicest storage locations I have used. Friendly staff, kept exceptionally clean. Will use again if in FWB and need storage

william k.  |  Overall Experience 
Rating:
5.0

Sid was very friendly.

Ulanda G.  |  First Impressions 
Rating:
5.0

Clean, safe and secure. I was a patron for 3 years and never had an issue. All the staff were friendly and helpful

DIANA D.  |  Overall Experience 
Rating:
5.0

Excellent customer service.

DWIGHT S.  |  Overall Experience 
Rating:
5.0

Family oriented. Very good prices. Very clean. The only storage facility I use when I need one

Brittany H.  |  Overall Experience 
Rating:
5.0

Very fast and courteous. Used express check-in and made it a breeze. Mr. Ganoe was very attentive at both check in and check out.

GAVEN M.  |  Reservation 
Rating:
5.0

I'll only use this Uhaul! They took care of me like family. Loved my experience!

susa i.  |  Overall Experience 
Rating:
5.0

very friendly and helpful staff

Charles F.  |  Reservation 
Rating:
5.0

Excellent customer service. The staff was beyond helpful!

matt d.  |  Reservation 
Rating:
5.0

Sonni and Mike went above and beyond to ensure that I had what I needed last minute. Awesome people, very hard working, and very accommodating. Would highly recommend renting at this U-Haul! :)

Lorrin R.  |  Reservation 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top