Chris was very helpful and professional.RYAN M.
Customer Reviews for U-Haul Moving & Storage of Greenwood District
Tulsa, OK 74120
(Corner of Greenwood and Archer)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy to pick up and drop off, friendly staff, plenty of trailersRichard B.
Customer did not leave a comment.Lisa P.
Customer did not leave a comment.DANIEL S.
I only needed a U haul Truck for Trucc Luu. Never did I use any storage unit(s) and I even went into the Uhaul place on 11th & memorial, in Tulsa Ok. And tried to speak to them about the online booking. I didn't use this again and I am not mobile to go into A place. This man Trucc Luu lives with me and if he was charged for this I would like it corrected please and thank you..once again this is Misty Abrams. 9187145313 email@example.com Please contact me and let me know further steps that need to be done to correct this please.misty a. | Online Move In
This store gave me some of the best customer service I'd ever had. Took care of any problems and in the end, saved me a little cash! Great job Ben!JIMMY M.
Thanks for making our move easy.vonda V.
Customer did not leave a comment.Lisa P.
Customer did not leave a comment.Friedrich R.
Customer did not leave a comment.Saralyn O.
Customer did not leave a comment.Susan B.
Customer did not leave a comment.Lance M.
Nothing. its a uhaul rental. nothing exceptional, nothing exciting or ground breaking. just good service and a good location.Jeanine A.
Customer did not leave a comment.Fan Y.
I called 800 number they gave me an quote for 560 for truck and tow trailer , get to store added another 160 . I didn't have but made it through just need to be on same pageLadonnis T.
Customer did not leave a comment.ARNITA L.
Good location and friendly staff; however, when I first checked in to get my unit (after making a reservation), I had to wait for over an hour in line despite only being a few people in front of me. I also saw a dead rat on the floor when I was moving items into my storage unit.Jason D. | Overall Experience
Tell customers about all the extra fees and taxes that are added on at the end of the rental. I will not use U-Haul again because of all the surprises at the end of the rental.PHYLLIS C.
Customer did not leave a comment.DENISE H.
Customer did not leave a comment.JOHN G.
Customer did not leave a comment.Mark M. | First Impressions
Customer did not leave a comment.KIRK H.
Customer did not leave a comment.Parthena H.
The staff at this location were friendly, helpful, and professional.CHRISTOPHER C.
By far the best customer service I have ever experienced at not just any U-Haul, but any service company I’ve ever done business with. These guys are super helpful, gorgeous historic building, & the variety of units are always well lit & super clean.ERIN M. | Overall Experience
Customer did not leave a comment.Patrick B.
Perfect experienceMORGAN R.
Customer did not leave a comment.ROBERT C.
Customer did not leave a comment.george T.
Customer did not leave a comment.LaDena H. | First Impressions
List holiday hours for drop off locations on the uhaul website (original drop off location was closed for the holidays)Stephanie A.
Chris was very accommodating, and courteous regardless that I made the mistake of booking the wrong date. Definitely will use this is location again and refer to others.Amos K.
Customer did not leave a comment.RODOLFO M.
Very easy doing business here.CLIFFORD D.
Customer did not leave a comment.Kamilah W. | First Impressions
Easy drop off, my receipt was emailed to me.SAMUEL A.
Great experience and really enjoyed my short term truck rental overall. The truck could have been a bit cleaner and did smell of smoke. Worked for my purposes and I would rent again.Mark G.
Customer did not leave a comment.Stacy T.
Customer did not leave a comment.Gloria P.
Your staff were friendly and helpful and made the experience positive. Thank you.DOROTHY M.
Customer did not leave a comment.Rose W. | First Impressions
location was great. They had my equipment ready for transport and the process was smooth and easy. AAA service...Ruben C.
Customer did not leave a comment.Lori M.
All the team members I worked with were incredibly helpful. Awesome customer service!Yolantrice C. | First Impressions
The guy was so helpful and funny. I hate I don't remember his name.Amber S. | First Impressions
Customer did not leave a comment.Brianna D.
Customer did not leave a comment.VICTOR F.
Customer did not leave a comment.Tracey M.
Customer did not leave a comment.William R.
Customer did not leave a comment.Cooper W.
Customer did not leave a comment.Duszan D. | First Impressions
It wasn't their fault the system doesn't have their location on the website. We would have had to drop the truck off 16 miles further then just less then 1 mile away from our locationSUSAN S.
Thankful 💕TENISHA H. | First Impressions
Chris signed me up ..was a plesant experience. Glad yall could do business with me ..Patrick F. | First Impressions
Jack raising trailer hitch was very tight. Sales person was very helpful connecting trailer.Anton G.
Customer did not leave a comment.DAVID C. | Overall Experience
Customer did not leave a comment.ALICIA T.
Customer did not leave a comment.VAL J.
Customer did not leave a comment.derriyon h. | Overall Experience
Worst customer service ive ever experienced on November 7th 2021. A man named Dedrick and another guy Derrick who probably gave me a fake name were the worst two employees I have ever met. I politely asked to pay my bill after staniding in line for twenty minutes. The response to my question was a scrunched up face made to appease the customers he was helping and then blatantly ignored. It was only after I stated "really youre just going to ignore me" that my question was answered with the most monotone "it will be a minute sir" ive ever heard. I was in the store to make a payment. But after being treated in such a manner I just got all my belongings out. Those two employees cost a customer that had been there for nearly five months. And was planning on being there another 5 months or more. Now I have my parents ashes in the trunk of my car until I find another storage. Trash service them two guys.BILLY C. | Overall Experience
Customer did not leave a comment.AYLA B.
Couldn’t even fit couch into elevator. I find it annoying that you can’t even move bigger things in thereAdrian M. | First Impressions
Customer did not leave a comment.RASHEDDA F.
Very tough location to get to. Its right downtown Tulsa. With lots of construction going on and places to smack a truck into . there is great potential to cause damage to equipment. And incur more costs / expenses. this is not a good place for a novice mover or amateur mover/ person to drive a big truck !! ickMichael N.
The representative was rude. Slammed the keys. Asked me to find a truck by myself and didn't guide me. I had a really bad experience.TIMOTHY D.
Customer did not leave a comment.ROGER KEVIN F.
Customer did not leave a comment.Julian M.
Second time i was gouged at this location. The woman at the counter was a zero for customer service.Alexandra M.
The team at the archer street location was great. Efficient, friendly, and very helpful.Troy J.
Nothing to improve. Great staff and clean, nice equipment.ROBIN M.
Customer did not leave a comment.Cliff D.
Great customer service!!Allison M.
The hitch was not installed correctly. I had to take it over to the Yale location to get it re-installed. DO NOT GET ANY HITCH OR TRAILER DEVICES INSTALLED AT THIS LOCATION!!!! They are having problems with keeping employees.Stephen B.
Great first time experience.ASHLEY W.
I reserved a 20' truck and they didn't have it so all I got was a 15' and in return I had to make two trips and I was not given any discount because of this! U-Haul is a shit greedy company.Egill G.
Teri was great help!Dale B.
The truck was very bad in need of repairs. The engine light was on the entire time, they put the wrong amount for how full the gas tank was, ac fan was messed up, there were all types of issues.Andrea T.
Customer did not leave a comment.Nicholas K.
Customer did not leave a comment.VICTOR F.
Customer did not leave a comment.CHRISTOPHER L.
People running the location had younger children at location, and female child had bare feet on desk. Child was also interacting with customers and was rude to customer.Scott B.
Customer did not leave a comment.CHAD G.
Customer did not leave a comment.Kamika B.
Customer did not leave a comment.P Marce L.
This location is awesome and very helpful.Egill G.
I was given a different truck at the very last second with no chance to update the paperwork, the truck had no gas in it, I couldn't be confident I would even get to a gas station. I ordered a hand truck but again at the last second was told there was one on the truck so they took the one I had and then charged me for both. So, I paid too much for equipment, too much for gas that I couldn't use in ten miles, and too much for mileage. having the general manager's kids walking around and sneezing on people was totally unacceptable in this covid environment. Sending her daughter out to find trucks and keys was just not professional. It is truck rental or day care? If I can't depend on timing my move by knowing I won't have to deal with running out of gas in the first mile, then I can't be a customer. The environment is all so bad that I don't even want to go get my overcharges back.rodney S.
Customer did not leave a comment.Taylor K.
I'm completely happy with the downtown location.CLYDE G.
Downtown Tulsa is the best uhaul location across the countrysideTOMMY C.
I rented a specific van online. When I arrived, the woman working attempted to give me a much older van covered in dog hair. When I asked for the van I ordered, she proceeded to lie to me and say your company doesn't carry that van and no one in town rents it either. I then said if this van is my only option, I would like a refund. At that point, a man pulled up in the van I originally tried to rent. Another woman helped me switch out and so I would have the one I originally rented with the features I had paid for. I also brought the van back with significantly less miles (they quoted me 750 for some reason but I only drove 300) and more than half a tank of gas but wasn't refund for anything. Seems a little shady to me. Won't be renting from you again. Thanks.Jonathan H.
Customer did not leave a comment.JEANNETTE H.
No Dolly's available, staff very unhelpful.JENNIFER P.
Customer did not leave a comment.Demetria M.
The manager at this location is great!Janie R.
We were told the gas was at a certain level. Driver said it was less. Our fault, we did not take pictures or take the time to show anyone ( trying to get finished on a hot day). To put the gas back where we were told it was $93.00 plus cost of truck, $40.00, plus miles we put down 20 by suggestion of worker ( ended up being about 2-3 miles further) WHAT an expensive move!!!Devolla P.
Very kind and helpful employees!CAROLINE K.
There's not one employee who hasn't gone out of their way to help me! I hope and pray this location and the 11th and memorial location are the only two locations I have to go to. I've had extremely bad experiences at pine and Sheridan and 33 south Sheridan locations. This is the reason I only try my best to rent from the downtown location mostly.CLYDE G.
Friendly and efficientJames I.
I love the staff and location very much, I come here for all my packing/moving needs. They were so accommodating and super knowledgeable about the facility and rates. After renting the unit I was super excited to get a unit close to the size I needed at this location. If you have a larger and taller unit become available I really could use a larger one if you do. Thank You, UHAUL on ArcherANGELA M. | First Impressions
They were prompt and professional.KENDRA D.
Customer did not leave a comment.JOHN H.
Nothing additional is needed.LARRY G.
Better rates by the hour. You already charge for the truck and the mileage, rental rates could be better.Reggie R.
Customer did not leave a comment.Joe B.
The 24/7 return app malfunctioned you should look into that.Marquis D.
Kathy and her team were outstanding. Needed more time and they made sure my experience was as seamless as possible. Coming back again and sending friends.EMANUEL D.
Kathy and her team were outstanding. Needed more time and they made sure my experience was as seamless as possible.EMANUEL D.
Customer did not leave a comment.Morgan N.
Carrie at the downtown Tulsa location went above and beyond to help us get a cargo van to transport my mother-in-law's belongings to relocate her to Tulsa from Indiana. Thanks again Carrie!Steven B.
Ashes inside truck.MEGGAN W.
Customer did not leave a comment.Alina M.
Customer did not leave a comment.Johnny F.
Customer did not leave a comment.Matthew S.
Make sure my extra items is with my order that i purchase i order a refrigerator dolly and it wasnt in my Uhaulaumbrea G.
Customer did not leave a comment.Marika W.
Everything's great.GARY G.
Customer did not leave a comment.Shanaa M. | First Impressions
Customer did not leave a comment.STEVEN M. | First Impressions
Customer did not leave a comment.John &Karen G. | First Impressions
Curtis was super awesome and super helpful and worked really hard to make sure we were getting what we neededMeriah P. | First Impressions
niceConnie F. | First Impressions
Could of explained the storage lot better by letting the person know that you have to walk up stairs and carry your stuff up 10 stairs because there's no way around it not know if the person is ableDiana H. | First Impressions
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!