Customer Reviews for U-Haul Moving & Storage of Hyattsville

8,529 reviews

2421 Chillum Rd   Hyattsville, MD 20782

(301) 403-1521

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(301) 403-1521

2421 Chillum Rd
Hyattsville, MD 20782

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

sara B. 
Rating:
3.0

Customer did not leave a comment.

JAMES D. 
Rating:
5.0

Customer did not leave a comment.

Nelson N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ali A. 
Rating:
5.0

I wish the phone line had a live person answering the phone.

SONJA M.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Anthony A. 
Rating:
5.0

Customer did not leave a comment.

Leslie P. 
Rating:
5.0

Customer did not leave a comment.

Leslie P. 
Rating:
5.0

Customer did not leave a comment.

Leslie P. 
Rating:
5.0

Don't have only one person working with the front desk

Terry G. 
Rating:
5.0

Customer did not leave a comment.

Devan P. 
Rating:
5.0

Johnny was outstanding.

Willie B. 
Rating:
5.0

Customer did not leave a comment.

Ena A. 
Rating:
3.0

Hello, the back of my Uhaul rental truck had a puddle of water in the corner. When I got ready to start my moving job I had to spend time cleaning up the water. Upon returning my Uhaul rental truck I notified the employees. None of them seem concerned and cared about my experience. I was also charged a gas fee after filling the the truck tank the same way I picked it up.

Quentin B. 
Rating:
5.0

Customer did not leave a comment.

Olubunmi A. 
Rating:
5.0

Customer did not leave a comment.

Glen W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Max B. 
Rating:
5.0

Customer did not leave a comment.

Russell W. 
Rating:
5.0

Customer did not leave a comment.

Roy B. 
Rating:
5.0

Customer did not leave a comment.

Andre D. 
Rating:
5.0

The staff that helped me was so friendly and efficient. Well run place !

Andrea S. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
4.0

Need to have wifi access for the app when dropping off to make it easier as the cell phone signal sucks.

Darrell C. 
Rating:
5.0

Everything was great!

Tishonna W. 
Rating:
1.0

Bad customer service

MARTIN N. 
Rating:
5.0

Help employees with being more jolly at work. Employee Appreciation Days are effective.

Jewel S. 
Rating:
5.0

They delivered me in a vehicle not with the level of gasoline that they had told me and not even with the mileage at the end they gave me an overcharge that I had not generated and worst of all that I let them know and they did not solve me even so I had to pay too bad

Daniel A. 
Rating:
4.0

Bit pricey for what you get versus other storage options. At night after hours I have noticed people skating and hanging out and smoking in the storage locker area, not sure if this was ever addressed.

Todd W.  |  Overall Experience 
Rating:
1.0

Truck was turned over to me and 30 mins into drive it began to shake horribly and after a harrowing couple of days returning to the shop and explaining this very long DETAILED/DOCUMENTED story, including my wife and I both missing work for a day because of this issue etc, and how I did not believe I should pay for such a nightmare when no TRUCKS WERE OFFERED AS A REPLACEMENT (pls see notes), Harry the General manager acted like a robotic script reader telling me that he would have someone “look” at it and if nothing was wrong I would “pay every penny”! Horrible experience

Anthony B. 
Rating:
1.0

Took an hour to pick up truck — and that was only after I figure out how to check in using the online reservation system (please make it clear your location privacy settings need to be adjusted to check in!!). Never even made it to the front of the line. Horrifically slow line, no help, and when I finally got the truck it did not have a full tank or the equipment I paid for. U-Haul also changed my pick up location at the last minute so I had to drive even farther out of my way.

Anne E. 
Rating:
4.0

Would have been nice to know I would be charged another day for going past midnight, would have changed my plans.

Todd W. 
Rating:
5.0

Customer did not leave a comment.

Seth L. 
Rating:
5.0

Customer did not leave a comment.

Patricia K. 
Rating:
5.0

Customer did not leave a comment.

WALTER R. 
Rating:
5.0

Customer did not leave a comment.

Glen T. 
Rating:
5.0

Customer did not leave a comment.

Laura W. 
Rating:
3.0

My drop off was at night

Delores S. 
Rating:
5.0

Great customer service at this location.

Kay M. 
Rating:
5.0

Customer did not leave a comment.

KAHLIL G. 
Rating:
5.0

The staff are fantastic, friendly and customer service oriented. It was a great experience all around and totally made me feel welcome to the community.

Cathy G. 
Rating:
5.0

Customer did not leave a comment.

Barry L. 
Rating:
3.0

Was disappointed with the lady who we get to help me at first. She made several mistakes in our reservation and if I did not try to double check for myself I would have been in a huge mess. Worst thing is that she was not interested to help at all, would also say she was rather rude. After I figured out what she did I went back to the store and was helped by Kandace, who thankfully was free at that time. She was just great. She listened to me and cleaned up the mess of the the other lady. Never saw the name of the rude and incompetent lady, just remember she had glasses and pony tail. Maybe Kandace can give her a lesson on how to do her job and not be rude when she can't figure things out.

Alexander K. 
Rating:
5.0

Customer did not leave a comment.

BEATRICE D. 
Rating:
5.0

Customer did not leave a comment.

Ricky B. 
Rating:
3.0

Customer did not leave a comment.

Timothy M. 
Rating:
4.0

The employee could not find my haul location in the system after I gave him the address. I was renting a one way trailer and I wanted to drop it off where I was unloading it, which was another haul location.

Carol Anne M. 
Rating:
3.0

1. The pickup location was changed to this location which added over 25 miles to my total mileage. At $1.20 a mile and gas gauge that moves lower quite freely that jacked my bill up. This isn't the first time. Little sneaky way of getting a little more from the customer. 2. Upon arrival, I logged in to get the truck and follow instructions. There is no reason to identify where the truck is on the lot and then have to go back inside the facility to get the Keys. Dumbest idea ever! The facility was large and the truck I was renting was at the end of the parking lot. I had to find it, then go back to the facility, wait on keys, go back to open and finish checkout. After all that , still had to get items out the car which was by the building. Bottom line, checkout was over 20 minutes. I don't believe it saved anytime. I could have waited in the line at the building and checked out quicker. I rent large trucks regularly from Home Depot because of the checkout turnaround is faster.

Dejuan M. 
Rating:
5.0

Customer did not leave a comment.

everton S. 
Rating:
2.0

Storage space has poor lighting

Alie S.  |  First Impressions 
Rating:
3.0

Reserved truck 2 weeks ahead of time with dollies and blankets, but none were provided, greatly complicating loading and unloading

Peter A. 
Rating:
1.0

This location attempted to charge me hundreds of dollars for alleged damage to the truck, despite the fact that I was extremely careful and returned it in the exact same condition as when I rented it. I have moved with U-Haul several times in the past without incident, but this was absolutely ridiculous. I will actively discourage anyone and everyone I know from ever using U-Haul, and will not use it again myself.

Bart J. 
Rating:
5.0

Customer did not leave a comment.

DANIEL B. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
5.0

Less time waiting to receive rental truck and more doilies.

Denice M. 
Rating:
5.0

Customer did not leave a comment.

CLARENCE W. 
Rating:
5.0

Customer did not leave a comment.

Sonia P. 
Rating:
5.0

Customer did not leave a comment.

Chris H. 
Rating:
5.0

Customer did not leave a comment.

gabe K. 
Rating:
5.0

Customer did not leave a comment.

Jose V. 
Rating:
5.0

Customer did not leave a comment.

Kahli T. 
Rating:
5.0

Customer did not leave a comment.

Allan S. 
Rating:
5.0

Customer did not leave a comment.

Fidel M. 
Rating:
5.0

Customer did not leave a comment.

Runako A. 
Rating:
1.0

Will be coming in for a refund I was charged for 99 miles and I only went 9!!!

Ebonie J. 
Rating:
1.0

I was redirected from my first U-Haul stop where I was unable to locate the keys properly and there was no equipment or manager to contact. I thank God to the next location which I was referred to by U-Haul associate and on the final bill they forgot to subtract a dolly that was not part of my deal and they charge me extra. I then contacted customer support only to be left on hold or mute for about 20 minutes and ended up hanging up not resolving the issue going to try again tomorrow

William M. 
Rating:
4.0

Customer did not leave a comment.

SCOTT U. 
Rating:
5.0

Customer did not leave a comment.

Andre D. 
Rating:
5.0

Customer did not leave a comment.

Robyn L. 
Rating:
5.0

Everything was great!

Reggie H. 
Rating:
5.0

Helpfully staff

Amani E.  |  Overall Experience 
Rating:
2.0

Unable to get help to unhook trailer, agent not even acknowledging my return, no signed papers, no help. The only reason i would recommend that location is the have a large inventory

Julie B. 
Rating:
1.0

Stop sending customers personal info to the wrong person..I called last year about this…I'm still receiving emails for this Customer Account..bad business..I guess someone else has my personal info as well

YVETTE H. 
Rating:
5.0

My representative in the store was great...very knowledgeable...African American young lady with dreads...sorry I don't know her name

Yvonne R. 
Rating:
1.0

They will like to cheat on fees and gas charges if you are not careful. They would also charge frevolous fees too!

Butler O. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

Diana P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tiffiany T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Davonne C. 
Rating:
1.0

They charged me TOO NANY MILES that I did not use! Terrible!!! For that I would not recommend them. They ripped me off

Michelle R. 
Rating:
4.0

Customer did not leave a comment.

Douglas M. 
Rating:
5.0

It was very busy at noon with everyone dropping vehicles off, so slightly confusing as to whether it was checked in or if we would get charged extra. We were not charged extra and counted as returned in time, so overall no issues.

Christina S. 
Rating:
4.0

N/A

Bridget H. 
Rating:
1.0

I was over charge

Esther O. 
Rating:
5.0

Customer did not leave a comment.

Alejandro A. 
Rating:
5.0

Customer did not leave a comment.

Andre D. 
Rating:
4.0

Customer did not leave a comment.

Ryan T. 
Rating:
5.0

Great experience and No issues.

Dwayne k.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angel D. 
Rating:
3.0

I've used this location on many occasions. I used the mobile app for the 1st time. I brought the vehicle back 17 1/2 hours early so that they could put it back in fleet to re-sell. The app was having problems connecting, and it had a button in case that happened. I used that and went home and used my computer as well to close out the reservation. The next day I was still charged $20 for after hours service fee. So why use the app and why bring in back early?!?

chris W. 
Rating:
1.0

Terrible location. Didnt help me with return waited half an hour and then when I went inside to ask for help the lady gave me attitude. And the truck clearly has “no smoking “ stickers but the truck stank like cigarettes

Enrique V. 
Rating:
5.0

Customer did not leave a comment.

john G. 
Rating:
5.0

Customer did not leave a comment.

Lisa M. 
Rating:
3.0

Unfortunately both storage units I rented measurements were not accurate causing me to move to another storage facility. The storage facility was well secured. However, there was no lighting inside the storage unit itself.

LISA C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HOWARD R. 
Rating:
4.0

Customer did not leave a comment.

Suma S. 
Rating:
4.0

More staff for sales and pick up. Only one person working. Lots of customers so a long wait time

Rosalind I. 
Rating:
5.0

Customer did not leave a comment.

tara P. 
Rating:
5.0

Customer did not leave a comment.

Brandi G. 
Rating:
5.0

Customer did not leave a comment.

Brandy G. 
Rating:
3.0

Awkward and time consuming check out, especially since I had reserved the trailer three weeks before pick-up. Check out required two trips back into office; office was not clearly marked on outside of the building.

THOMAS K. 
Rating:
2.0

When we showed up on July 31, 2022 , we were in line for 45 minutes when I went outside to find another employee to help me. He did try to get our agreement set up then informed us that there was no locker available even though we reserved one, more than a week earlier. He then tried to get us set up in a smaller unit which wasn't going to work. Then he found another unit for us to use. We were there for 2 hours getting things straightened out

John R.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

John R. 
Rating:
1.0

Your cars need mechanical work

SAM L. 
Rating:
4.0

Customer did not leave a comment.

Marcus G. 
Rating:
5.0

Customer did not leave a comment.

Winfred H. 
Rating:
5.0

Customer did not leave a comment.

maria C. 
Rating:
5.0

Customer did not leave a comment.

IBRAHIMA D. 
Rating:
4.0

Customer did not leave a comment.

Nathlyn H. 
Rating:
1.0

The truck I reserved wasn't on site and was sold out so I had to get a pickup and it rained later on in the day. Then, when I went to return the truck the site was down so I wasn't able to properly return it then I get an email a month later saying I owe an extra $100 because I didn't finish the process of returning the truck. The person behind the desk said it was being waived but I gotta go back tomorrow morning to figure everything out again.

Hassan R. 
Rating:
1.0

Poor service unprofessional and some how I owed because your service wasn't functional highly disappointing

Shekanda W. 
Rating:
5.0

Customer did not leave a comment.

Kongri C. 
Rating:
1.0

No one should store things they don't want in their house for 2 years. Obviously there is no need to those items. Over $6500 and those thing you can do without.

GARY R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lloyd F.  |  Overall Experience 
Rating:
5.0

Very nice experience

jonathna M.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

ADELA F.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

ADEGBOYEGA O.  |  First Impressions 
Rating:
5.0

the only improvement i can suggest is lighting INSIDE the storage unit...the next time i'm in need of storage or moving equipment this facility will be my choice!

ED B.  |  Overall Experience 
Rating:
2.0

Entire staff had bad nonchalant attitudes and where not helpful at all

Shawnna I.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Brian A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Antwan M.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

meklit B.  |  First Impressions 
Rating:
5.0

will be back again... Yvon Fleurival

Yvon F.  |  Overall Experience 
Rating:
2.0

Unfortunately my property was damaged during storage by water leaks. They are working on getting me reimbursed but of course every insurance co. stretches out the process. Some property will not be covered because we don't have receipts. Everything else was fine.

Nadine B.  |  Overall Experience 
Rating:
5.0

Thanks for your service

Kenneth M.  |  Overall Experience 
Rating:
5.0

The staff on site 7/9/22 was so pleasant; informative; and easy to talk too. I didn’t feel rushed and he had everything prepared for me prior to my arrival. I had a once in a life time experience on the phone booking my reservation and in -person as I stored my belongings. Excellent customer service across the board.

MYRICA G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Valerie S.  |  Overall Experience 
Rating:
3.0

Could not access the storage unit when I wanted to even though I paid for 24hr access. The door would be locked and blocked leading me to go around and walk from one end to the next in order to get to my unit. Unacceptable

nathaniel f.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amy T.  |  First Impressions 
Rating:
4.0

The woman who helped me was very nice & efficient

Michael L.  |  First Impressions 
Rating:
2.0

Indifferent demeanor overall of staff, processes seemed to take much longer at this UHaul than others I have been at. Joshua was very helpful and flexible with getting a storage space; Hani very helpful- but it took a long time as the staff seemed to have difficulty taking care of a small amount of clients. In general slow service, long waits, a kind of melancholy neutral atmosphere to an otherwise nice UHaul facility

Costa V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rosibel C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AL B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jeannine M.  |  Overall Experience 
Rating:
3.0

When I was in there was a male Customer service representative sit front of the Counter plying with his hair as he on his phone. Next to his female Codeworker that was already was helping other customers. And the male state to me oh I don’t do that and she will be help you. The way he has to say it was unprofessional but I am happy with the lady help .

irvin d.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ElmerVictorio F.  |  First Impressions 
Rating:
5.0

Excellent customer service by Donnelle and colleague! Extremely helpful and friendly. Hours of operation are fantastic and very accommodating for customers. The facility is also very well maintained. I would highly recommend this U-Haul facility! Simply outstanding!

MIchael D.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Anny C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jeannine M.  |  First Impressions 
Rating:
5.0

great experience

Patrick H.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

William S.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

MELONEY J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose P.  |  Overall Experience 
Rating:
1.0

My belongings were destroyed because the roof was calcified and the calcification debris fell on my things. Destroyed.

Eian J.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

James B.  |  Overall Experience 
Rating:
3.0

When I first rented the unit ,it had a lot of trash in it. also I was told that the unit was on the first floor, and I didn't have to use the steps, that wasn't true.

Monte M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nancy V.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jameson M.  |  First Impressions 
Rating:
4.0

The only issue I had was communication. It’s virtually impossible to talk to someone on the phone and a message I left wasn’t returned.

James S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Willie V.  |  First Impressions 
Rating:
2.0

Manager was awful and created a situation that was unnecessary.and avoidable

SCOTT S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Deyonne C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Gwendolyn W.  |  Overall Experience 
Rating:
5.0

N/A

Aurelia maurine b.  |  Overall Experience 
Rating:
5.0

Clean & Courteous.

Aaron T.  |  Overall Experience 
Rating:
4.0

The girl who took care of me did a great job. My only complaint (if I really had one), would be that I waited a pretty long time, she was the only one doing anything.

James S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

pierre t.  |  First Impressions 
Rating:
5.0

Mr. Henry and staff are very, very supporltive.

Shirley H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RUDY S.  |  Overall Experience 
Rating:
5.0

No complaints

Jonathan S.  |  Overall Experience 
Rating:
5.0

It was clean and and my stuff was okay

CHERYL W.  |  Overall Experience 
Rating:
1.0

I book a storage 3 days in advance. When i came there i had no reservation showing. After waiting and waiting i finally got a storage but not the one i reserved. Very unprofessional

samuel n.  |  First Impressions 
Rating:
3.0

Most of the staff very rude

CHARITY H.  |  Overall Experience 
Rating:
2.0

I found a dead mouse in my trailer

William S.  |  Overall Experience 
Rating:
5.0

Thank you.

Carlton T.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Dalila B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lulu D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ethan B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Olivier T.  |  Overall Experience 
Rating:
3.0

Los precios están altos

Jose R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Julia M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Malyah M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

LISA W.  |  Overall Experience 
Rating:
3.0

The Storage Facility is kept clean. However, a ramp would help customers take heavy items to the second floor storage bins. You don’t have an elevator, so the ramp would be a big help.

zerita j.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ethan B.  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

EZEKIEL G.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Lanette T.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

denisha k.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Nurudeen O.  |  Overall Experience 
Rating:
3.0

The staff are great but far too few. The cost of the unit was too high and I was able to find another unit, same distance for much less. I didn’t want to move but the cost was too much.

Jacqueline B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHARMAINE W.  |  First Impressions 
Rating:
5.0

The people all enjoye very friendly nice people

Beharu S.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Sidnice T.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tevin J.  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Ryan R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NETTIE S.  |  First Impressions 
Rating:
5.0

Henry was very helpful. When he was busy attending other customers, the staff stepped up to the plate and were on point as well!

Edvert G.  |  Overall Experience 
Rating:
5.0

I wish we could swipe our cards to have access to all the doors. After hrs, we only have access to 1 door. Extremely inconvenient for getting to storage on the other side.

Lanette T.  |  First Impressions 
Rating:
1.0

We checked out on 8/8/2021 and have been erroneously charged (not the first time) due to not properly closing out the charges. I am receiving notices that do not reflect what occurred.

Kristin Y.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Akobi S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Zita G.  |  First Impressions 
Rating:
4.0

The staff was very helpful. The wait time at the counter was over 10 minutes, mostly because there was only one person there most of the time. There were carts available to move larger items, which was appreciated. The move out experience was excellent. The unit was inspected and an email was sent promptly. Thanks.

Daniel V.  |  Overall Experience 
Rating:
2.0

So first off, the storage facility was not the size advertised. The advertised size was 10x13x7. It was not 7 feet in height, it was more like 6 feet. This factored into my ability to store things and I wasn't able to store everything I had. This needs to be corrected on the website and reflected accurately otherwise I will report this facility and U-Haul to the BBB. Secondly, when I went to pick up my goods from the storage facility I found the process somewhat unwieldly. First, trying to park my 20 foot u-haul trailer in an area that wasn't blocking anyone and wasn't too far from the door was difficult as the pick up area was being used for truck storage and parking. Why were there so many trucks blocking the pick up entrance? People should be easily able to park and use that area to pick up their stuff. Also, the fact that the exit was routinely blocked by people returning trucks was annoying. Also, why were your employees using parking spaces for customers to access and pick up their goods from the storage facility. They shouldn't use these spots. Employees should park elsewhere. Overall, I would not recommend this facility to anyone looking to store their goods or rent trucks.

DAVID J M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jeffrey R.  |  Overall Experience 
Rating: