Customer did not leave a comment.Eric M.
Customer Reviews for U-Haul Moving & Storage of Johnstown
Johnstown, PA 15906
(@ 2nd Av)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Multiple attempts (approx. 10 calls) made to contact via phone and no one would answer the phone. I figured the workers were busy, but after after multiple calls all day, no answer.Kim C.
I really liked how much easier it made loading with the furniture dolly!!!Kerry M.
Customer did not leave a comment.Glenden S.
Customer did not leave a comment.Morris G.
2 Major Cracks in windshield when i picked up truck, and only 1/4 tank of gas.Douglas H.
Customer did not leave a comment.Pamela R.
Customer did not leave a comment.Ronald T.
Customer did not leave a comment.parke W.
Y'all did a great job..staff was amazing. From picking up truck to returning.Stacey S.
Customer did not leave a comment.Mary C.
Great service!!!DONNA C.
this uhaul location is one of the best !Duane A.
The staff are very helpful, courtious and i would recommend the uhaul on boad street for storage and all your moving needs and rentals. Great Job Wonderful Staff mmbers there!!!Linda S. | Overall Experience
The U-Haul Crew went Above and Beyond their usual duties and capacities to assist me with all of my U-Hual issues and concerns...... Kudos to all....... I highly recommend all to Johnstown U-Haul Storage 15906Laurie K. | Overall Experience
Amazing service as always! Thank you Johnstown team!William B.
Customer did not leave a comment.dennis r. | Overall Experience
Customer did not leave a comment.dan M.
Not a thingcandace F.
the girl that helped us was wonderfulSTACEY K.
The staff was professional and helpful. I would give the young man that waited on me both when I picked the truck up and dropped it off two thumbs up!bill B.
Customer did not leave a comment.DANIEL G.
Customer did not leave a comment.Sally F.
It is ludicrous how U-Haul sends me to locations to pick up U-Haul trailers far away from my U-Haul storage unit!!!!! I make reservations to pick up at the same location I rent from and U-Haul inconvenience me by sending me to another location to pick up my trailer!!!!Leroy B.
Customer did not leave a comment.BRIAN J.
Keep your great customer service and good prices for the public. Thank you!Judith P.
Remove the required credit card to reserve equipment. People don't trust sites.DAVID M.
Customer did not leave a comment.SANDRA H.
the U-haul website was not very good it said i needed a new postal code but it would not accept my actual correct postal codeScott H.
Cheaper rates for extending the use of the truck. We had furniture that wouldn't fit into our new house and had to wait until the next day to move it elsewhere. It was not a cheap "storage unit" overnight to say the least. The customer service at this location was excellent, however the lock to the rear door latch did not work, so I was not able to lock the truck overnight.Brandon F.
Customer did not leave a comment.Sandra M.
great place , great people, always use them. THE BESTjohn B.
Staff and equipment were fantastic!Ronnie J.
Associates were friendly but not wearing masks which made me uncomfortable.ALYSSA T.
Customer did not leave a comment.Brandon M.
Kylie Orr was very helpful,courteous and just very nice. went over contract with efficiency and pointed out all details of return. She was very good.JEFFERY P.
Customer did not leave a comment.Ricky D.
Take better care of your fleet vehicles and make sure there aren't any leaks.Luke G.
Customer did not leave a comment.SHMUEL R.
Customer did not leave a comment.TIKA A.
The associate ensured that we received our fuel discount, and even explained the best way for us to rent moving trucks in the future to meet our future moving needs.Alyssa S.
Kylie was absolutely wonderful very understanding, hope I rent from her againNICHOLAS G.
Customer did not leave a comment.PRINCEEN I.
Customer did not leave a comment.Yulissa B.
Customer did not leave a comment.Mark P.
Better drop off location directions.Laura V.
Always friendly and courteous. Nothing to improve onShane B.
Was not aware that I had to drop off at the same location that I picked up. Had to go out of my way not only to pick up but also drop off. Called in and got nothing but attitude and told it's not a big deal it's only 5 miles but they are not the ones paying for it, also the customer service representative was very rude and raised his voice in disrespect for no reason. He definitely needs talked to about his customer service skills or lack of. Very very disappointed with the entire process.Wayne D.
Keep doing the same good jobmichael H.
Joe is awesome....can't thank him enough for his outstanding customer service.Christian R. | Overall Experience
Customer did not leave a comment.James M.
Customer did not leave a comment.Laura V.
Customer did not leave a comment.Jeffrey H.
Customer did not leave a comment.Barry B.
Never had any issues. In and out in 10 minutes. Everything is good!Joseph K.
Customer did not leave a comment.Joseph J.
Customer did not leave a comment.ALBERT L.
A well oiled machine, the grounds were clean, very well marked on where to park and return the truck. With minutes a staff member came out to assist, and complete the paperwork. Our experience was flawless from Morgantown to Johnstown...Tank Youantoinette H.
Customer did not leave a comment.Akil B.
I was very happy with U-Haul.Glenda S. | Overall Experience
Not a thing from my visit. Cooperative nd informative employees. Thank you.Wayne W.
Excellent customer service!!!!!SHERRIE S.
Joseph Litvin was very helpful and accommodating. Our daughter's dorm items remained safe, secure and clean the entire time it was in storage. Would highly recommend this location.joy h. | Overall Experience
Employees were friendly and helpful!Matthew M.
Customer did not leave a comment.James S.
The two guys that were sub constructed to help my son move. Were great.Luke G.
Customer did not leave a comment.daun B.
Customer did not leave a comment.Douglas M.
Very goodsteven S.
Great serviceThomas G.
Customer did not leave a comment.Christopher L.
I love Joe and the crew!! They are awesome and I'll will always recommend u-haul to everyone.Akil R.
Customer did not leave a comment.Cortney H.
Customer did not leave a comment.Jenna C.
Customer did not leave a comment.Brooke K.
Drop off location had great supply of packing, sealing, lifting and moving materials and equipment. I wish I had known about this before we made the move.Jackie B.
Always friendly and helpful. Never had any issuesAshley Y.
Customer did not leave a comment.Leonard P.
Joe was very helpful!Alexis G.
Tell where lock box is.Renee D.
Nothing. It was excellent. Will go there every time.Rebecca E.
Customer did not leave a comment.Bryan M.
Customer did not leave a comment.William S.
Customer did not leave a comment.Gregory S.
Customer did not leave a comment.giani C.
It was a painless experience. I was pleasantly surprised at how easy it was to return the trailer. I didn't even have to get out of my vehicle.NATHAN R.
Everything was great! Staff were very professional and helpful, especially for such a busy day.Dennis M.
They need to tell the customer that the furniture pads need to be returned with the truck. I had to make an extra trip to return the pads.Linda S.
Customer did not leave a comment.John G.
Customer did not leave a comment.Lanee S.
Very good experience - the truck was warmed up and waiting for me!!Ellen S.
The face-to-face experience is superior to trying to "confirm" on;ine. The online is terrible.Kate B.
Everything was as expected. Very pleasant experience.Jerry B.
Customer did not leave a comment.Linda M.
Customer did not leave a comment.Phillip D.
Customer did not leave a comment.Ulian M.
Customer did not leave a comment.Tyler S.
Customer did not leave a comment.Derrick B.
The staff/management at the local U-Haul location has been helpful and accommodating with my storage needs.JACQUALIE H. | First Impressions
Customer did not leave a comment.Shelena H.
I don't get why I was told I couldn't drop off the truck at a different uhaul location that was closer to me when it says you can on the website. Cost me an extra 35-40$ because I had to drive it back from my new apartmentZackery H.
Quicker greeting/response upon entering store or pulling under canopy.Larry H.
Very knowledgeable and helpful!robert C.
Joe does a great job. He was very helpful in getting us the right size truck for our one-way move to GA. Highly recommended!John C.
Both gentlemen at this location did a wonderful job, location clearly marked as a uhaul location with signage on the building.Michael B.
Joe Litvin and his staff members are helpful and courtious . I always use U Haul for all my moving and storage needs. Very friendly and helpful, reccondmend to all my friends. Thank You Joe LitvinLinda S. | First Impressions
I've worked in customer service for 30 years. Storing my vehicle at the Johnstown Uhaul was a great experience. Jim Litvin is always kind and helpful. He is knowledgeable and his staff is pleasant to work with. Jim IS the face behind the Uhaul name. His dedication to outstanding customer service should be recognized.FRANCINE O. | Overall Experience
Joe is wonderful to work with, knowledgeable, kind, always easy going. I'll miss working with him.Karen C. | Overall Experience
Provided all the necessary space needed and gave us units that were convenient to access. Very friendly staff.william j. | Overall Experience
Great service every time I conduct business there!!jerry m. | Overall Experience
Much appreciated!TODD W. | Overall Experience
Joe and his staff have always been so helpful, knowledgeable, with every question I had. I have rented many moving trucks and even a van multiple times over the years. This was my first unit I ever rented, with the experience before ng a 10 out of 10 for sure. They never made me feel like anything other than the most important customer even though I called and asked many questions, multiple times. I will always patronize this business, for the kindness and knowledge they showed and shared everytime!! Joe and his team are the very best!! Thank you , is just not enough!! Your services are appreciated, and your kindness will never be forgotten!! Thank you Kristyn PalmerKristyn P. | Overall Experience
Customer did not leave a comment.tesia n. | Overall Experience
All staff members were patient, friendly and very helpful.Douglas S. | First Impressions
The staff was always so friendly! They were available to assist me in whatever I needed. I stored my items at the Uhaul storage space for over a year and never had a problem.Dawn B. | Overall Experience
They where very helpfultesia n. | First Impressions
Dealt w/ Mr. Litvin who has excellent customer relations! He represents UHaul well and his willingness to want to help me with what I needed so close to Xmas was valuable service! TY U-Haul!FRANCINE O. | First Impressions
N/AMary Jo P. | First Impressions
What a fabulous find!! The staff at this facility were phenomenal!! They were responsive and great to work with!!! I would use them again if the need arose!! Thanks for everything!!!Susan T. | Overall Experience
The only negative aspect of this facility is there is no elevator to access the 2nd floor storage area. The staff was very accommodating throughout the rental experience.jan k. | Overall Experience
Joe was very helpful and a pleasure to work with. The whole process at this facility was outstanding! I would recommend them!Deborah K B. | First Impressions
Joe is always so kind. He goes above and beyond for his customers!KRISTIE J. | First Impressions
Would highly recommend, Joe was extremely helpful .ANNA A. | Overall Experience
Our U-Box service was excellent. Thank youTeri T. | Overall Experience
Joe is A Great Guy!! Great Help there always and Helpful anytime i was in. Great Management, Loved the service at this Location.keith t. | Overall Experience
It was safe with the U-Haul truck and the facility at our destination. Thank you for that and employee help as well. I love the U-Haul experience!CHRISTINE P. | Overall Experience
The staff was very professional and friendly while answering questions, showing me the storage area and processing my paperwork.jan k. | First Impressions
The staff was so helpful and worked well with us. I would highly recommend this facility!!!Mary B. | Overall Experience
The staff and facility were very nice and helpful.Crystal B. | First Impressions
Excellent serviceDEANNA K. | Overall Experience
very very good thank youRonald R. | First Impressions
great help easyDean G. | Overall Experience
We used Uhaul moving West and when we were coming back, we also chose Uhaul for the experience! Both Joe in Johnstown and Steve in Millcreek(SLC, Utah) were friendly, helpful, and knowledgeable!Ray C. | Overall Experience
Good jobwayann h. | Overall Experience
Everyone worked hard to get us the best deal. Chad was especially helpful when we came to put our things in the storage unit. The place was very neat and clean and the unit itself was immaculate.Mary B. | Reservation
The staff was very helpful and friendly.Linda W. | Overall Experience
Very goodPaul G. | Overall Experience
Everything was great but the storage units alone inside of the storage where we store our stuff could use some lights on the ceiling that would be very helpful other than the ones in the hallwaysRosemary S. | Overall Experience
Great Staff, very nice and professional. Answered all my questions and concerns. Reasonable Storage Unit Prices.candace f. | Overall Experience
Excellent experience. The manager is very helpful!Jill D. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!