Customer Reviews for U-Haul Moving & Storage of Jonesboro

5,307 reviews

7308 Tara Blvd   Jonesboro, GA 30236
(corner of Tara Blvd and Battle Creek)

(770) 471-7956

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(770) 471-7956

7308 Tara Blvd
Jonesboro, GA 30236
(corner of Tara Blvd and Battle Creek)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

renee G. 
Rating:
5.0

Customer did not leave a comment.

LINDA B. 
Rating:
5.0

Customer did not leave a comment.

Valerie B. 
Rating:
5.0

All of the team members were Proficient, Friendly, Courteous and most of all Happy and Smiling. I enjoy going there.

WENDY B. 
Rating:
5.0

It was five star service!

Tommie S. 
Rating:
5.0

Customer did not leave a comment.

CLEATRESS R. 
Rating:
5.0

Customer did not leave a comment.

DEXTRIC L. 
Rating:
4.0

Good

Steve R. 
Rating:
5.0

Excellent customer service

Yecenia D. 
Rating:
5.0

Customer did not leave a comment.

Barbara S. 
Rating:
5.0

Customer did not leave a comment.

Jabari D. 
Rating:
4.0

Customer did not leave a comment.

toneeka R. 
Rating:
1.0

May7, 2022 I came to the uhaul with the attention to show my drivers license, help my friend get her items out of storage not knowing they was putting my name on the contract. She use her card to get the truck she never said anything to me about this the man Me. Lorenzo didn't say anything also , I knew something was up he had me signing not her . He must of told her she couldn't rent without the license I want to investigate this matter.Jettonia Hart

Jettonia H. 
Rating:
5.0

Excellent customer service

Yecenia V. 
Rating:
3.0

Customer did not leave a comment.

Betty B. 
Rating:
3.0

Customer did not leave a comment.

REBECCA H. 
Rating:
5.0

Only issue there was no AC in the truck.

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

Dwayne C. 
Rating:
5.0

The guy who checked me out was quick and efficient! The lady that checked me in was THE BEST!

Misty B. 
Rating:
5.0

Customer did not leave a comment.

ANNIE S. 
Rating:
3.0

Service your trucks more the truck I used didn't run to good. I was very disappointed with that truck

YLEIA B. 
Rating:
1.0

I needed the truck at 7am but the app was not working there was a U-Haul staff member there who provided little to no help I had to wait until 9 when they open to get the truck. While using the truck I found out the truck has no A/C and it's heat coming from the bottom on both sides my leg is burnt because it was so hot. I told the staff member when I returned the truck he laugh and said sorry he didn't know I ask for some Kind of discount for my inconvenience he offered me $5 I told him to keep it because that's like a slap in the face and this would be my last time using U-Haul or referring U-Haul to any of my friends the customers service sucks.

Alunser A. 
Rating:
5.0

Customer did not leave a comment.

Joi S. 
Rating:
5.0

Staff was welcoming and easy to work with. Made the transaction a smooth and easy experience!!!!

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Danette J. 
Rating:
5.0

Customer did not leave a comment.

Moneka J. 
Rating:
5.0

I think this location is quick to correct any issues you may have as well as make adjustments if there's any mistakes The customer service was great and I will be back Thanks again God bless

TC J. 
Rating:
5.0

Customer did not leave a comment.

Shirley J. 
Rating:
1.0

Poor customer service, the agent who assisted me was not customer service friendly.

YOLANDA W. 
Rating:
5.0

Customer did not leave a comment.

Chiquita H. 
Rating:
5.0

Customer did not leave a comment.

Renita B. 
Rating:
5.0

Great location. I have rented from this particular store several times and they are always helpful. They even got me a truck at the last minute when they really did not have any trucks left. Now that's customer service. I will continue to rent from this location and tell all my friends.

COLLINS M. 
Rating:
5.0

Customer did not leave a comment.

Joseph C. 
Rating:
5.0

No complaints, service was great.

MICHELLE M. 
Rating:
5.0

The check in process is quick and easy.

Curtis M. 
Rating:
4.0

Customer did not leave a comment.

John F. 
Rating:
5.0

Customer did not leave a comment.

GARTRELL J. 
Rating:
1.0

Change y'all set price this is ridiculous $800 for 6 hours

Nicholas K. 
Rating:
4.0

Having to put gas back at 1/2 tank, only 6 hours to move

Calvin S. 
Rating:
3.0

Better customer service

Angela O. 
Rating:
5.0

Nothing. Dominic was excellent from check in to me leaving my garage opener in the truck. He recovered my opener and greeted me with a smile upon pick up.

WANDA U. 
Rating:
5.0

Staff was knowledgeable efficient with excellent customer service and equipment. After hours return very easy and convenient. Will use again and recommend to others.

Alomaur D. 
Rating:
5.0

This experience was one of a kind I look forward to it again I will recommend friends and family most definitely U-Haul comes highly recommended the manager there is very professional

Bobby D. 
Rating:
4.0

Customer did not leave a comment.

Zaras P. 
Rating:
3.0

The offer my after hours self drop off but had no drop box or combination to access key return slot I had to leave the key inside the vehicle when I returned

ANTONIO B. 
Rating:
5.0

Customer did not leave a comment.

Taria M. 
Rating:
5.0

Customer did not leave a comment.

Sheronda C. 
Rating:
5.0

I would like to give a compliment to Kevon. He was very professional and knowledgeable of the product in which he was renting out. Kevon is definitely an asset to U-Haul. He Anticipated a need, met me at the entrance when I came to return the trailer and helped me park it with a smile. It's very hard in today's society to get quality workers like Kevon especially on the southside. Please take good care of him, I look forward to that type of service when I'm in need of U-Haul's services. Thank you, Ms. Erica Blount

erica B. 
Rating:
5.0

Customer did not leave a comment.

Arthur G. 
Rating:
5.0

Customer did not leave a comment.

Denny L. 
Rating:
1.0

Very bad Customer service, Horrible communication at check out 109% rude staff. Will never rent again at this location will be reported to BBB

YVONNE C. 
Rating:
5.0

Customer did not leave a comment.

Shelia A. 
Rating:
1.0

You can start by not asking for $20 to assist someone with putting their car on a tow after they paid $600 for a uhaul and tow!

jamie R. 
Rating:
5.0

Customer did not leave a comment.

Edward B. 
Rating:
5.0

The tire pressure light was on and I didn't realize it until I had pulled off.

KIWANA N. 
Rating:
3.0

I was told from the beginning of planning this move personnel informed me because I would be using various service of U-Haul that my first storage would be free. That wasn't the case the manager where my items are stored the store mgr wasn't well versed that her location is a hub. So I didn't get the first month but the second month

Veronica S. 
Rating:
5.0

Keep doing what you are doing!

Willie A. 
Rating:
2.0

My trailer had low air pressure in one of the tires when I picked it up. Upon inspection, I found a nail in the tire. I had to put air in it constantly during the trip...until the tire blew. The guy that showed up to repair the tire was in a car, 80 years old, and did not have the right equipment. He called his son to come help who took care of it. Nice guy, but I waited 90 minutes for someone who was not prepared to do the job.

Gregg S. 
Rating:
4.0

Customer did not leave a comment.

Latanya J. 
Rating:
3.0

Customer did not leave a comment.

James R. 
Rating:
1.0

I did not request a cargo van I asked for a pickup truck failed to notify me and also representatives rude and standoffish did not welcome or communicate with me just starred and mugged at me.

ReAnna M. 
Rating:
3.0

Customer did not leave a comment.

Alexandria B. 
Rating:
5.0

Customer did not leave a comment.

quante T. 
Rating:
5.0

I love the branch. They treat my like family.

Vinnetta B. 
Rating:
5.0

Nothing. Excellent customer service was provided and I will be renting again from this location.

erica B. 
Rating:
3.0

More reps. The wait time was long.

Tracy H. 
Rating:
5.0

Customer did not leave a comment.

Patricia C. 
Rating:
5.0

Doneesha and the crew were professional, knowledgeable, and friendly. It was my first time hauling a trailer. They gave me tips that kept safe and at ease.

Gina R. 
Rating:
5.0

Customer service was excellent!!! the staff made sure everything was perfect before I left with my truck and trailer and just as excellent on my return.

Tonya G. 
Rating:
5.0

They are the best will tell friends and family if you want to rent and uhaul please come They are the best of all the uhaul that I now

Toni G. 
Rating:
5.0

I can’t say enough about Kevon and Doneesha went above and beyond!

McKenzie H.  |  First Impressions 
Rating:
5.0

Get pickups with bigger rear windows unlike the Chevrolet truck. Was kind if difficult seeing through rear view mirrow

JOSHUA B. 
Rating:
4.0

Customer did not leave a comment.

laura h.  |  Overall Experience 
Rating:
5.0

Great customer service. This location has greatly improved over the last 20 years.

Robert B. 
Rating:
1.0

Contact me before charging me for extended rental when the truck was returned before it was due.

Leon B. 
Rating:
5.0

Customer did not leave a comment.

Taria M. 
Rating:
5.0

People friendly and very helpful. Was able to pick up my requested vehicle on time.

Delores B. 
Rating:
5.0

You're doing a good job. Keep it up

hittie O. 
Rating:
5.0

Customer did not leave a comment.

Barbara S. 
Rating:
5.0

This gentleman who was check me do the pepper work was wonderful good personality, his name dominik.

PIERRE A. 
Rating:
5.0

Customer did not leave a comment.

Shontavia J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jerrell S. 
Rating:
2.0

Used the truck for about an hour. Had to return it due to emergency. Was told I would be charged the day fee (19.95) but got a bill for 62.00+. Called the manager who was looking for an argument, not to provide customer service. You can rent the truck for a day for $20 or $60 for an hour! Go figure.

Joseph S. 
Rating:
5.0

Customer did not leave a comment.

Taria M. 
Rating:
5.0

Nothing

Taria M. 
Rating:
5.0

Customer did not leave a comment.

marc D. 
Rating:
2.0

I had wait in spite of me doing the mobile check in, and I was charged a fuel surcharge and I filled the tank back up... OMGGGG

Tara N. 
Rating:
3.0

Customer did not leave a comment.

Anaje B. 
Rating:
5.0

Customer did not leave a comment.

Andrea C.  |  Overall Experience 
Rating:
3.0

Staff was always helpful when help was warranted. Overall experience with this facility was adequate.

Fatima F.  |  Overall Experience 
Rating:
5.0

Dominic was very helpful, and it's pretty cool when a vendor remembers you when you continously do business with them. He recognized me before I did him. Also when I extended my rental he followed through with sending the paperwork, which I had read recently was a problem at some locations, so that made me at ease. I asked if he was a mgr yet because I did realize he was previously at a different location. Hope in this economy U-Haul recognizes their loyal employees, seeing as companies have no problem snatching them away.especially seeing as he seems to like working for uhaul.

Denise W. 
Rating:
5.0

Customer did not leave a comment.

Morris T. 
Rating:
3.0

Keep up the good work

daniel r.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen T. 
Rating:
5.0

Customer did not leave a comment.

Taria M. 
Rating:
4.0

Customer did not leave a comment.

KERWIN L. D. 
Rating:
5.0

Always excellent customer service and everything available in tact

Taria M. 
Rating:
1.0

Employee told me to tie my vehicle down. I don't work for Uhaul. She and a teenage male were the only employees I saw at that location

JAMES F. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
4.0

Customer did not leave a comment.

ANTHONY D.  |  Overall Experience 
Rating:
5.0

Excellent customer service

Gwena C. 
Rating:
4.0

Customer did not leave a comment.

Harold P. 
Rating:
5.0

Customer did not leave a comment.

FRANCOIS M. 
Rating:
5.0

Excellent customer service. I will definitely rent from this location again!! Great Service!!

Stephanie S. 
Rating:
5.0

All was good 👍

STANLEY T. 
Rating:
3.0

Customer did not leave a comment.

Kirsten H.  |  Overall Experience 
Rating:
4.0

It would be nice if it was longer hours on a Sunday for you to get to your storage unit

Marilyn F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GREGYANA L. 
Rating:
5.0

Customer did not leave a comment.

Ronnie A. 
Rating:
3.0

Customer did not leave a comment.

Erica C.  |  Overall Experience 
Rating:
5.0

Staff was Awesome

MONICA C.  |  First Impressions 
Rating:
5.0

I would highly recommend this facility to my family and friends. The staff was very friendly and courteous and the unit was well lit and clean

angela c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Franciso R.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

KAndria P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

selena w.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tamatha M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elijah S.  |  Overall Experience 
Rating:
5.0

Staff was very friendly and accommodating. I have a storage at another place that I'm merging this one into. It's quiet a bit larger than this one. Wish I had come here first years ago. I'm moving back into a house this year, with my grandson, which means I won't be wasting extra money. Thank you Staff

KAY J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darrious J.  |  First Impressions 
Rating:
5.0

Great service

cedric g.  |  First Impressions 
Rating:
5.0

I was able to access my unit at anytime. Staff was always courteous and helpful. My belongings was stored for over 2 years in a outside unit and there was no rodent, bugs or water damage to my belongings. The price was reasonable. I would recommend this Uhaul to others.

Vernice H.  |  Overall Experience 
Rating:
5.0

Going to miss them. Except for the new guy that don’t seem to know how to address elder blacks.

david W.  |  Overall Experience 
Rating:
5.0

Your Mgr was great at the time I was there.

Avrietta P.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Penny D.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Stephen C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHAYVONNE B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Levale M.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Valerie S.  |  Overall Experience 
Rating:
1.0

The manager there is very rude . And any time you talk to someone who says my facility ...and they don't own it ...you already know what you're going to get. There are several times that I called I stayed on hold more than 15 minutes and there has been times that I have called and that was a lot of horseplay and profanity in the background. I was not happy at all at this location.

SHALUNDA M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANTONIO W.  |  First Impressions 
Rating:
4.0

I really appreciate all the help I received from Doneesha. She provide excellent customer service!

April J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

garland b.  |  First Impressions 
Rating:
5.0

Great customer service to

LARRY J.  |  First Impressions 
Rating:
5.0

Very knowledgeable

Martha G.  |  First Impressions 
Rating:
2.0

They charge me 50.00 dollars for taking off my lock with a hammer. The employee could have let me use the hammer and take my lock off . Then they didn't want to give me a r eceipt.

SARAH B.  |  Overall Experience 
Rating:
3.0

Hour of Operation on Sunday should be until 7pm in my humble opinion. Thanks.

Rodrick H.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

evelyn l.  |  Overall Experience 
Rating:
5.0

Manager & worker Kevon provide exceptional Customer Service. This feedback is given lightly. Former Customer Service/Human Resources Manager

MARIE J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SARAH B.  |  First Impressions 
Rating:
5.0

I believe his name was Kyon very professional young man very helpful at the Battle Creek store in Georgia

LATONYA M.  |  First Impressions 
Rating:
5.0

I have been with U-Haul Jonesboro since 2013. I have had the best service and vehicle use for business and family. Never a issue or concern. I was always provided the transportation and equipment, which allowed me to service my clients in a professional and proficient manner

Luther H.  |  Overall Experience 
Rating:
5.0

Everything was great!

john h.  |  Overall Experience 
Rating:
5.0

Customer service always great. Not happy that the unit has a big hole in the wall and a rodent box in it. I should have been told about that. I got the last unit and it was 9p when I needed to move my things into it. I hope and pray nothing gets into my things the two weeks my things will be in the storage unit.

Kimberly R.  |  Online Move In 
Rating:
2.0

I PURCHASED UNIT #2408 ON WEDNESDAY 21st of July I tried to move some things in my storage on Saturday 24th of July my gate access key didn't work I was stuck behind the gate and couldn't get out for three hours I called customer service I was on hold for 50 minutes they finally gave me a code to open the gate so that I can get out the very next morning I went back to to storage unit still my key wouldn't work I went to the front office and was told that an employee there had sold the storage unit that I purchased on Wednesday 21st of July to a Michael Wilson I was very disappointed because I had a delivery of a bedroom set that was supposed to be delivered on Saturday but the delivery driver called in sick thank God or they would've been delivery to a storage unit that an employee sold to someone else that was supposed to have been my unit!! THE STORE MANAGER KEVON SMITH GAVE ME A LARGER UNIT FOR THE PRICE OF THE SMALLER UNIT THAT AN EMPLOYEE GAVE TO SOMEONE ELSE TO FOR THE INCONVENIENCE WHICH WAS NICE BUT I STILL WASN'T SATISFIED WITH THAT UNIT BECAUSE ITS UPSTAIRS THE FLOORS ATE WOOD AND LOOKS AS IF THE FLOORS OPEN UP AND SOMEONE CAN ENTER MY UNIT FROM THE UNIT UNDERNEATH AND STEAL MY THINGS!!! THANK U CATINA CRAWFORD

Catina C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

beatrice h.  |  Overall Experience 
Rating:
1.0

I have had my storage unit for several years and I am never late due to my account being on auto pay. Recently I had several fraud transactions on my bank account, and I was forced to cancel my card. Through the process of protecting myself, I didn't realize Uhaul was one of accounts connected to my card, and would be affected until I received a letter informing me. I called the location, and spoke to a lady that was very rude and unprofessional. She spoke over me and when I corrected her pronunciation of my name she mocked me. I also asked her about waiving my fees and she informed me that they would have needed to know in advance about my situation. I asked " so I needed to let you know in advance that someone would be committing fraud on my account?" I asked her for the Store Manager or customer service. She said she would transfer me to customer service, but I somehow got the Morrow location instead. The lady at the Morrow location successfully transferred me to customer service, but I was hold for an hour. The Jonesboro location need a lot of work on their customer service. During the time I have had my Uhaul storage, I have been locked in the storage facility by the staff, the restroom is always filthy, verbally attacked by a staff member for a delinquent account that was not mine, and now this. If you didn't include the people in this process , I would recommend Uhaul to my friends and family.

Shanika G.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Demarcus B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rebecca m.  |  Overall Experience 
Rating:
5.0

Super nice plp

LUIS R.  |  First Impressions 
Rating:
5.0

The lady who helped me was so awesome And professional really good at what she do she definitely needs to be a manager or maybe even a general manager awesome Service thank you so much

Patisa F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amos P.  |  Overall Experience 
Rating:
1.0

All my things molded and I do mean everything

shontaye o.  |  Overall Experience 
Rating:
1.0

The entire team lacks professionalism, empathy, and genuine customer service skills.

florence c.  |  Overall Experience 
Rating:
5.0

Todo estuvo bien .Gracias .

Ivan V.  |  Overall Experience 
Rating:
5.0

The whole staff at this facility was awesome!

CHAUNCEY J.  |  First Impressions 
Rating:
5.0

Staff is very detailed. Helpful Professional Everyone I encountered

KAY J.  |  First Impressions 
Rating:
5.0

Good service

Nicole P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cortlin s.  |  First Impressions 
Rating:
5.0

Gracias por su buen servicio y excelente trato .

Ivan V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tyshawn W.  |  First Impressions 
Rating:
4.0

I had my stuff stored here since 2003 and was finally able to afford to move it out this month. Most of the time it was easy to make payments, there were a few months over the years I made a payment and they said I did not and tried to double charge me but I was able to call and the staff remedied the screw up. When I was finally able to pick my stuff up it was for the most part just dusty and cobwebs but so far have not found any rodent droppings or bugs that is a huge plus. I played for the whole month

LORI W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Faith O.  |  Overall Experience 
Rating:
5.0

Thank you for all the services your company provides.

Zandra L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Luis R.  |  Overall Experience 
Rating:
5.0

Louis Manual is an awesome and Outstanding manager keep up the excellent service

southside p.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jessica b.  |  Overall Experience 
Rating:
1.0

I wouldn't recommend no one to put they things at that location

Jarail M.  |  Overall Experience 
Rating:
4.0

Standing from a side view while waiting didn't like the way the manager talk to some as though he was handling them or as though he could talk to some black (African Americans) just any way, professional but with an aggressive demeanor. Besides observing from the sideline everything else was great, thx u.. There was never any disputes nor altercations.

bobby a.  |  Overall Experience 
Rating:
5.0

The waiting time became extremely long for customer service over the phone.

SUNDRA L.  |  Overall Experience 
Rating:
5.0

Customer Service was very polite, Peaceful atmosphere.

Valerie S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JOI B.  |  Overall Experience 
Rating:
5.0

The Uhaul Staff was Always very Polite and very Professional and also have very Good customer service skills and that is a Must. I was always Please when i call or when i come in. The Uhaul Team is a very Good Team. And God Bless TeThem. U haul Have A Bless Day and Weekend Peace🌹🙏 Respectfully Carolyn

Carolyn G.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Kristin C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jozsef G.  |  Overall Experience 
Rating:
5.0

Joseph was very knowledgeable and helpful

James L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANthony H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ladrina e.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Thomas J.  |  Overall Experience 
Rating:
4.0

Good clean place to store your things. My furniture was stored for 2 years in an inside climate controlled environment here and was still in great usable condition after I removed it. So I'm a happy customer.

Niteria H.  |  Overall Experience 
Rating:
5.0

They , the Staff were always busy doing something to keep the facility on the up & up.

winford M.  |  Overall Experience 
Rating:
5.0

Awesome Owner and team

DERREYL B.  |  First Impressions 
Rating:
5.0

The staff was AMAZING! Despite my current living situation, the staff made me feel amazing and safe. They were very understanding and gave me the best deal possible. They turned my bad day into one of the best days and I would recommend this place to anyone, hands down.

Tiffany W.  |  First Impressions 
Rating:
5.0

Manager is very kind . Answered all my questions and helped me find the storage and truck solutions that met my need. Would definitely return to this location for my future needs .

Audrey W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Thomas J.  |  First Impressions 
Rating:
5.0

Employees were very nice

Avrietta P.  |  First Impressions 
Rating:
2.0

It was great until I received an email stating a late fee and i owe on storage and past due? How!!?? If my move in date was Nov. 17 2019 and I owe a past due amount.?? You have to pay for storage

Takayas R.  |  First Impressions 
Rating:
3.0

The customer service was AMAZING and the storage facility SUPER CLEAN with a comfy temperature. However, I expect storage on a second level to have elevator access.

N'Dieye D.  |  First Impressions 
Rating:
5.0

Lovely staff!

staniece h.  |  Overall Experience 
Rating:
5.0

Great customer service

Keena H.  |  First Impressions 
Rating:
5.0

I was super impressed by the treatment of the staff. He was super professional and nurturing. He understood my situation and made the perfect recommendation without overselling. I loved the experience

LACINDA B.  |  First Impressions 
Rating:
5.0

Great service. Very helpful.

Nicholas W.  |  Overall Experience 
Rating:
5.0

Very pleased very professional

RONZO P.  |  First Impressions 
Rating:
5.0

Awesome, especially Manuel. He's was a God send. Thank you!

Deborah w.  |  Overall Experience 
Rating:
5.0

Awesome friendly individuals ..

Calicia T.  |  First Impressions 
Rating:
2.0

Even though i didn't have insurance all of my furniture were ruined. I had mold mildew on everything. The storage wasn't seal to protect my future. I lost everything and its not fair to me to have

tommy g.  |  Overall Experience 
Rating:
5.0

I will continue to use U-Haul as my storage the staff of smiley friendly courtesy each and every visit

charlie t.  |  Overall Experience 
Rating:
5.0

Everyone that I encountered was pleasant and helpful and professional! Thank you!

Robin B.  |  First Impressions 
Rating:
5.0

Everyone was very nice

Barbara F.  |  First Impressions 
Rating:
5.0

Owner very nice

Miriam W.  |  First Impressions 
Rating:
5.0

Great experience

GARY R.  |  Overall Experience 
Rating:
5.0

Great the staff very professional. Excellent team work. Thanks again Uhaul

Nakitha J.  |  First Impressions 
Rating:
4.0

I was advised that I had access to the unit until 10 PM but I drove 30 minutes to get there by 9 pm and could not get into the unit. Otherwise it was ok.

Gloria W.  |  Overall Experience 
Rating:
5.0

the u haul was okay but the doors are to heavy to open

loyce p.  |  Overall Experience 
Rating:
5.0

Although I wish that you all have more storage units at the bottom level and not at the top

Amber W.  |  First Impressions 
Rating:
1.0

Staff person was not available when I arrived. I called in advance and spoke with the call center and explained that I would be arriving. No one was there til 3. I had to reschedule. Delayed for 1hr.

JESSICA T.  |  Overall Experience 
Rating:
3.0

The representative that took my payment wasn’t paying any attention to me and then called the very next day from a scam phone number asking about me moving my things when I had just paid the bill.

Brittany B.  |  Overall Experience 
Rating:
5.0

Np 22nd

James G.  |  Overall Experience 
Rating:
2.0

Place is dated and need remodeled

Nichelle T.  |  Overall Experience 
Rating:
4.0

I would like to thank the u- haul staff for being helpful with in store visits as well as phone calls and every way to accommodate me during the last two years.Very nice manager and staff.

VALERIE W.  |  Overall Experience 
Rating:
4.0

All associates need to be on the same page when signing people up for vehicles. 1 woman associate enforced a rule that your number had to be called to rent a car and my phone was dead charging .

Emmanuel P.  |  Overall Experience 
Rating:
2.0

The manager has a bad attitude and makes smart comments. He does not seem to value customers.

Kenneth h.  |  Overall Experience 
Rating:
5.0

Son excelentes tanto el personal como las instalaciones mil gracias por su servicio.

Reyna T.  |  Overall Experience 
Rating:
5.0

I am pleased having used the services at the Jonesboro GA location. The staff were very customer oriented and I recommend this ocation any time you need the use of a storage facility. Thanks U-Haul.

Jacqueline B.  |  Overall Experience 
Rating:
5.0

The staff was very nice and friendly. I didn't need much but if i did ask for something the staff was very helpful. All of them are truly awesome. Thank you.

lashawn p.  |  Overall Experience 
Rating:
1.0

Management was very rude ,managers said one thing and did another ,management was not truthful we’ll not ever return back to this location

Rosemarie C.  |  Overall Experience 
Rating:
4.0

Prices were a little high for storage units.

MELANIE B.  |  Overall Experience 
Rating:
5.0

No comments

Stacy G.  |  Overall Experience 
Rating:
5.0

Great service

SHIRLEY R.  |  Overall Experience 
Rating:
5.0

Lady was very knowledgeable and kind..thank you.

David g.  |  Reservation 
Rating:
5.0

Keep up the good work...Thank you...

RAPPSODI A.  |  Overall Experience 
Rating:
4.0

The in-store staff was not nearly as friendly as the phone staff; the phone staff was indeed top-notch.

dionea d.  |  Overall Experience 
Rating:
5.0

The staff were wonderful to me , I moved my things in The on sight storage for the 30 days,I had to wait on a closing date to move in my new house so the free 1 month storage helped out so much Thanks

ardrey s.  |  Overall Experience 
Rating:
5.0

I truly highly appreciated such great wonderful staff they all go over and beyond the call of duty to make your visit with them a very full feeling pleasant safe one the staff at Tara Uhaul the best

benjamin s.  |  Overall Experience 
Rating:
4.0

Great customer service, friendly staff.

SHERONICA S.  |  Overall Experience 
Rating:
4.0

Safe and secure

CATHERINE B.  |  Overall Experience 
No reviews have been submitted for this location.

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