Customer Reviews for U-Haul Moving & Storage of Lakeville

283 reviews

7400 Lakeville Blvd   Lakeville, MN 55044
(Corner of Cedar and County 50)

(952) 641-7901

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(952) 641-7901

7400 Lakeville Blvd
Lakeville, MN 55044
(Corner of Cedar and County 50)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Tony and his staff at the Lakeville U-Haul are all so friendly and helpful! Everyone worked hard to accommodate our needs. The staff members here are all attentive, and I appreciate how easy it was to work with everyone. The whole move in process was stress free, even when there were a few hiccups with the computer system being down. Tony problem solved well. Great customer service all around!

adam L.  |  First Impressions 
Rating:
5.0

No changes from me, the entire location staff was professional and seemed to be very much on the ball!

Jason K. 
Rating:
5.0

Customer did not leave a comment.

THOMAS N. 
Rating:
4.0

The instructions received did NOT include the fact that we needed to stop at the front desk for a key card. We set off the alarm. .You need to update your instructions! Thankfully it was during office hours and not a different time.

Jolene H.  |  Online Move In 
Rating:
5.0

Great experience! Staff was so nice and helpful🙂.

Jennifer L. 
Rating:
5.0

Customer did not leave a comment.

Andrii S.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Janice A. 
Rating:
5.0

Customer did not leave a comment.

Sai Nagabhushana P. 
Rating:
5.0

Antonio is the man!

Jonathan O.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Patricia G.  |  First Impressions 
Rating:
5.0

Tony was exceptionall

Sai I. 
Rating:
5.0

The staff we worked with were all very friendly! I would definitely rent from this location again.

Richard H. 
Rating:
5.0

Fantastic experience!!! Great, friendly staff!

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

STEVEN F. 
Rating:
5.0

Customer did not leave a comment.

Anthony W. 
Rating:
2.0

This is the 2nd time is as many attempts where my rental was not available at my reserved time. The had to give me a different truck. Although there could be much worse things that happen, it is not a great record. They were able to work out my issue, but then charged me a bunch for going over mileage.

Nick R. 
Rating:
5.0

Customer did not leave a comment.

Stephanie W. 
Rating:
5.0

Great service

jnanendra V. 
Rating:
5.0

Cacey (or KC?) was super helpful and informative to a newbie like me.

Rosanne P. 
Rating:
5.0

I've done multiple rentals with this location and staff is very professional, friendly and knowledgeable. Would highly recommend them.

Greg G. 
Rating:
5.0

Very nice facility.

RICK S. 
Rating:
4.0

Rented a truck then came back to get a car trailer. Checkout staff when I picked up the truck was fantastic and very helpful. Checkout staff when I picked up the trailer later was less than enthusiastic, did not instruct at all on trailer use, and stood by and watched us struggle with it. Not very impressed.

STEVEN H. 
Rating:
5.0

Customer did not leave a comment.

Kyla B. 
Rating:
5.0

Customer did not leave a comment.

Jennifer W. 
Rating:
5.0

All of the drivers were excellent, friendly and helpfull.

Marcia A. 
Rating:
5.0

Both gentlemen that assisted me were very helpful and polite. Would definitely recommend.

STEVEN G. 
Rating:
5.0

Customer did not leave a comment.

Jennifer C. 
Rating:
5.0

Leron has been there EVERY time I’ve gone there. He must work like 80 hours a week.😂 Hes been super helpful, very honest, and the tour he gave was amazing. The facility is new so I don’t know if cleanliness could be an issue, but it is extremely clean and tidy.

Nick S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Victor S. 
Rating:
5.0

Customer did not leave a comment.

Donald A. 
Rating:
5.0

Very clean. Staff was Awesome! Thank you.

Anciganie J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Quentin J. 
Rating:
5.0

Even with the computer system down, Tony was able to provide us the service we needed. Every single employee was helpful and kind at the Lakeville Uhaul! We were very appreciative!

adam L. 
Rating:
4.0

Customer did not leave a comment.

LOGAN P. 
Rating:
5.0

LaRon and Tony went above and beyond to accommodate my needs to get storage with flexibility, without worries for access and security of my Class A diesel!

ROBERT V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Megen K.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Raymond W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jason S. 
Rating:
5.0

Very helpful and friendly.

Milton S. 
Rating:
5.0

Customer did not leave a comment.

ASHLEY M. 
Rating:
5.0

You all were awesome, thank you so much. No improvements needed!

CATHERINE R. 
Rating:
5.0

Customer did not leave a comment.

Jeff D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gary A. 
Rating:
4.0

Customer did not leave a comment.

Kenneth T. 
Rating:
5.0

Great customer service

Christine J. 
Rating:
5.0

Customer did not leave a comment.

Mark S. 
Rating:
4.0

Be more communicative on when to pick it up. I can't just expect a call.

Ashley M. 
Rating:
5.0

Fast and easy reservation. On site staff were quick and friendly. Great service!

ERICA R. 
Rating:
5.0

Customer did not leave a comment.

Kelly M. 
Rating:
5.0

LeBron and Antonio were excellent and patient with me and all my questions and concerns. They are the best! Will always only use them😁

Cynthia S. 
Rating:
3.0

Our gas tank was empty when we got the truck. Had to get gas before we could start our move. Not acceptable.

MICHELLE W. 
Rating:
5.0

Customer did not leave a comment.

Juanita T. 
Rating:
5.0

I showed up at closing time and the staff was courteous and helpful after closing time. Thank you for the outstanding service

RICHARD C. 
Rating:
5.0

KC was AWESOME and made my experience "top notch"!! Because of KC and the two gentlemen that aided with the hook up and drop off, I will absolutely be doing business with this location again! They made my experience "seamless"!!! Thanks to all!!!!

mitchell P. 
Rating:
5.0

Customer did not leave a comment.

Paul B. 
Rating:
5.0

Bryant Hall was the employee who assisted me. He was courteous and professional as he got me hooked up to a trailer. These guys here have the job down and can help you with whatever is needed. Thanks for the fast service. Bob

ROBERT R. 
Rating:
5.0

This was a great experience from beginning to end. Thank you! I will be recommending U-Haul to everyone. And I love that from the first call to get advice and a quote, through the pick up experience in MN and drop off in CA, it was all done by women and they all provided exceptional service!

Cindy G. 
Rating:
5.0

Customer did not leave a comment.

Benjamin P. 
Rating:
5.0

Customer did not leave a comment.

Lawrence S. 
Rating:
5.0

Customer did not leave a comment.

DEBBIE O. 
Rating:
5.0

Customer did not leave a comment.

Thomas C. 
Rating:
5.0

Excellent hospitality and friendly efficient service!

Michelle H. 
Rating:
5.0

Awesome experience!

Robert J. 
Rating:
5.0

Everyone was above and beyond helpful and I got a great trailer at a great price!

John B. 
Rating:
5.0

Customer did not leave a comment.

Kieran H. 
Rating:
5.0

Awesome storage unit and staff!

NANCY M.  |  First Impressions 
Rating:
5.0

Antonio was great to deal with

Chris J.  |  First Impressions 
Rating:
5.0

Very friendly great customer care excellent location and services

Howard T. 
Rating:
5.0

Customer did not leave a comment.

Donald H. 
Rating:
4.0

Customer did not leave a comment.

Jeff S. 
Rating:
5.0

Customer did not leave a comment.

Dylan S. 
Rating:
5.0

Customer did not leave a comment.

Rebecca G. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY S. 
Rating:
4.0

Customer did not leave a comment.

Sarah U. 
Rating:
5.0

During the move, we have needed to rent and return trailers multiple times from this location. The guys who hook up and disconnect the trailers are exceptionally friendly, hard working and competent.

Len B. 
Rating:
5.0

We had wonderful customer service! Very friendly and took care of us quickly.

HEATH S. 
Rating:
5.0

Customer did not leave a comment.

Joshua W. 
Rating:
5.0

Customer did not leave a comment.

Michelle M. 
Rating:
5.0

Staff at the lakeville location were lazy and condasending. Despite being a new facility, the staff ruin the experience.

JARRYD V. 
Rating:
5.0

Customer did not leave a comment.

DAVID R. 
Rating:
5.0

Excellent customer service and knowledgeable and explained and answered all of my questions. Very clean facility.

Randy S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DONALD H. 
Rating:
5.0

Workers are very good

Brain D. 
Rating:
5.0

Customer did not leave a comment.

Mitch S. 
Rating:
5.0

Customer did not leave a comment.

Juan D. 
Rating:
5.0

Customer did not leave a comment.

Nedra T. 
Rating:
5.0

Customer did not leave a comment.

Kimberly H.  |  First Impressions 
Rating:
5.0

Staff was VERY helpful and nice, building very easy to navigate and close to home, the facility was basically SPARKLING it was so clean/near, and the 24hr access is awesome because our work schedule is all over the place.

Paige N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Laura F. 
Rating:
5.0

I really appreciated how friendly and personable the staff were at this location. These guys, counter and shop, knew what they were doing, and they obviously do their job well. I was in and out in minutes! Thank you!

MARK B. 
Rating:
5.0

Customer did not leave a comment.

CHRISTIE C. 
Rating:
5.0

Still waiting for delivery

Peter M. 
Rating:
5.0

Great customer service- walked in and they completely set me up! Love the Lakeville location! Keep these guys well paid!

ADAM L. 
Rating:
5.0

Customer did not leave a comment.

George G. 
Rating:
5.0

Awesome customer service will recommend Lakeville location and when I need a truck I will come back...Lp

lisa P. 
Rating:
5.0

I was very impressed with how easy everything was. This is my first time renting a U-Haul truck. I was very pleasantly surprised how smooth everything went.

Barbara A. 
Rating:
5.0

Bryant Hall was great and very personable. Thank you!

JEFFERY B. 
Rating:
5.0

Kasie n Tony are awesome.guys who unload n loaded the trailer were awesome too

SAI I. 
Rating:
5.0

My experience was great everyone was helpful and friendly

glinda S. 
Rating:
5.0

Returned 1 Unix and 24 pads. Pad credit not shown on invoice

John Y. 
Rating:
5.0

Customer did not leave a comment.

Peter M. 
Rating:
4.0

Customer did not leave a comment.

Carroll H. 
Rating:
5.0

This building was immaculate. Bright lighting was abundant!!!

susan S. 
Rating:
5.0

Customer did not leave a comment.

zoe M. 
Rating:
5.0

Friendly, thorough and quick. I asked to upgrade the size of storage unit last minute and it was a breeze!! This facility is amazing. Completely impressed! Bright and clean.

Susan S.  |  First Impressions 
Rating:
4.0

I rated this location without actually being there, since I only rented the unit. My daughter and son-in-law drove the unit and returned it. to the Lakeville location. Apparently the return was OK.

AMIL A. 
Rating:
5.0

The help was great, ended up being less expensive than expected and the whole experience was great!

Derrick D. 
Rating:
5.0

Everyone was kind and friendly at the facility. They thoroughly explained how to use the entrance system, and directed me through the facility to help me find my unit.

Emily R.  |  First Impressions 
Rating:
5.0

Nothing! I was greeted promptly and courteously by Leron Brookins, who also met me when I drove up afterwards. My weekend experience with this U-haul facility was outstanding!

Evan B. 
Rating:
1.0

bad experience , zero communication from ubox driver as to the time , box was servers hours late.

Long L. 
Rating:
4.0

We had a few issues in the beginning with power as it was a brand new location for storing RVs but eventually this was addressed. The staff was always very helpful, extremely friendly and accommodating. We will likely use there services for our future storage needs!

Tom h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tim C.  |  First Impressions 
Rating:
5.0

Love it.

SAI I. 
Rating:
5.0

Very happy with all services provided, also the well trained courteous staff.

Corey N. 
Rating:
5.0

They run a tight ship and a 1st class operation.

Ira E.  |  Overall Experience 
Rating:
5.0

Such a nice, clean facility and the staff goes out of their way to be helpful. Leon, who helped us rent a storage unit as well as rent a trailer for our move was terrific— so kind, pleasant and knowledgeable.

Mark B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Abhishek Reddy T. 
Rating:
5.0

No issues in and out quickly

DANIEL E. 
Rating:
3.0

Customer did not leave a comment.

Rama R.  |  First Impressions 
Rating:
5.0

Excellent customer service!

Allen M. 
Rating:
5.0

We rented U-Box's from Burnsville Minnesota

Sandy T. 
Rating:
4.0

Customer did not leave a comment.

Ryan S. 
Rating:
5.0

Customer did not leave a comment.

Len B. 
Rating:
5.0

Customer did not leave a comment.

REBECCA E.  |  Overall Experience 
Rating:
5.0

Best run storage facility I’ve ever worked with or been a part of. Congrats on a well staffed team.

Randy A.  |  Overall Experience 
Rating:
5.0

ALWAYS pleased with the staff and facility. I realize it's a new location and there are some growing pains, but the well-trained and attentive staff work hard to make things right.

Ira E.  |  Overall Experience 
Rating:
5.0

Great location and staff member on hand did an excellent job.

Randy A.  |  First Impressions 
Rating:
5.0

very well togather, clean, the customer services excellent. When arrived thoroughly organized.

tyrone s.  |  First Impressions 
Rating:
5.0

Staff was amazing!! Very kind and helpful!

Zachary O.  |  First Impressions 
Rating:
5.0

Big shout out to the manager of this uhaul location. He was awesome: courteous and accommodating. Him alone is enough for me to recommend this location.

Matthew G.  |  Overall Experience 
Rating:
5.0

The indoor loading dock is so easy. It's a shame no one has thought of this before.

Ira E.  |  Overall Experience 
Rating:
5.0

Very nice facility. Clean and secure. Staff is courteous and extremely helpful. Amazing service!

Kevin O.  |  Overall Experience 
Rating:
5.0

Very friendly staff

Christie C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Angela F.  |  First Impressions 
Rating:
5.0

Very helpful staff. Thanks Antonio & Team.

Mark D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Beth V.  |  First Impressions 
Rating:
5.0

Very professional and friendly staff.

Stefanie L.  |  First Impressions 
Rating:
5.0

Tony could not have been more helpful and accommodating! He answered every question, showed me the facility and how to access my unit any time. The facility is beautiful and clean. They have a variety of carts (even a pallet jack) for you to use. Could not have asked for a better experience!

HYPERGRAPHIC P.  |  First Impressions 
Rating:
5.0

It was such a great experience. I own a restaurant and the team at uhaul was so professional, friendly, and accommodating. Be proud of the Lakeville Team!! First Rate!!

Bob K.  |  First Impressions 
Rating:
5.0

It would be good to put up some signs in the halls regarding what unit numbers are down which hallways. I checked in on-line and had to wander a bit to find my unit.

Scott V.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Michael G.  |  First Impressions 
Rating:
5.0

Staff was very helpful and friendly! Thank you!

Ralph H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Craig E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kent v.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Stephanie O.  |  First Impressions 
Rating:
5.0

Definately recommend - awesome facility with great ergonomics in place for customers ie carts and the pull in bays. Thank you!

Michael F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

REBECCA E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Katy G.  |  Overall Experience 
Rating:
5.0

Customer Service was exceptional. Only problem is this location did not have a truck to rent. Had to rent the truck from another facility that was substandard.

kent v.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Shantelle S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amy P.  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

Back
To Top