Customer did not leave a comment.Eileen M. | Online Move In
Customer Reviews for U-Haul Moving & Storage of Lapalco Blvd
Harvey, LA 70058
(Located at the corner of Lapalco and Brooklyn Ave)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.LEONNA G.
Customer did not leave a comment.Keith P.
I had to walk all over looking for someone to help me and they just seemed unhappy I was even there.Kristen A.
Customer did not leave a comment.DAVID M.
Customer did not leave a comment.DAMIAN B.
Customer did not leave a comment.LOVELESS M.
Customer did not leave a comment.CARMELITA R.
Customer did not leave a comment.ERIC S.
Customer did not leave a comment.Renata C.
excellent experience highly recommendAntonio L.
This location was fantastic. The manager was a calming and reassuring presence and I felt respected and valued as a customer. Waaaaaaaaaay better than the Tulane Ave. store. Worth the drive from Orleans parish.EMILY L.
Customer did not leave a comment.Christy W.
Customer did not leave a comment.IESHA B.
Customer did not leave a comment.AMBIORIX N.
Nothing...Everything were well in order.CAPACINE Y.
very good customer service both at pickup and drop-offGERARD R.
Customer did not leave a comment.Teddi C.
Customer did not leave a comment.RODERICK H.
Customer did not leave a comment.CHRISTOPHER K.
Customer did not leave a comment.Yolanda C. | Overall Experience
Customer did not leave a comment.JOHN P.
My credit card was charged twice I called twice to speak to someone & was told someone would call me back never received a callALPHONSE H.
Did not rate this as my pickup location changed to one in New Orleans which was an inconvenience.Charles M.
Customer did not leave a comment.DAVID G.
No elevator access to second floor units with steep, tight, long stairwell. Absolute deal breaker.Mersini K. | Overall Experience
Make sure everything works in the truckYVETTE D.
Very pleased with my overall rental experienceLYNDRELL G.
Easy fast and efficient return and staff greeted with great serviceERSKINE B.
Nothing everything was greatANDREW B.
Jordan is great!! ThanksCHERIE D.
Customer did not leave a comment.Christy D.
Customer did not leave a comment.James P.
Customer did not leave a comment.Keisha W.
Jordan was great.Audrey B.
I didn't like the personally taking pictures of my I D.OSCAR C.
Some staff members were great, but the store manager was horrible. I was charged for a storage space I did not have access to and I was accused of putting the wrong lock on my storage even though I bought the lock from their store. When I shared this information with an employee and the manager I was threatened by the manager that my lock would be cut off if I did not come to remove it. The lock was on the storage space they charged me for but I did not have access to it. Needless to say I will not do business with this facility again. Most of the staff members were truly great and helpful but that manager has got to go.Chenice S. | Overall Experience
Customer did not leave a comment.BARBARA G. | Overall Experience
Customer did not leave a comment.CAROL T.
Customer did not leave a comment.ULYSSES G.
Wonderfully helpful staff.TODD C.
Customer did not leave a comment.PAUL S.
The service was great especially the lady who helped with the Van trailer. I commend her for hear assistance with check-in, Hook-up and check-out. Great Job!HERBERT T.
Mr Jordan is the bestRONNIE J.
great servicegeorge H.
Customer did not leave a comment.KEVIN D.
Wonderful service. Thank youJAMAL J.
Customer did not leave a comment.CHARLES W.
Customer did not leave a comment.DENISE S.
Customer did not leave a comment.LIKISHIA W.
Great customer service.RICHARD O.
Customer did not leave a comment.DAVID V.
Reservation was made over the phone and done incorrectly. When I called to address the mistake i was told they didn't have the equipment for the time I needed it. I compromised. Called ahead to pick up equipment, was told it was there and ready. When I arrived I was told it was not there. I had to wait and take a shorter truck. Very disorganized employees. Very frustrating to customerALBERTO R.
Excellent service. Truck runs greatRonika M.
Customer did not leave a comment.Wayne R.
Online check-in is pointless. You still have to go in and check in from scratch.BEJIDE L.
Customer did not leave a comment.Gabrielle K.
Customer did not leave a comment.CASEY D.
Customer did not leave a comment.MIGUEL C.
Business was well maintained, and the associate who helped me was very nice and kind. The van that I rented was in great shape, practically new.CLAY R.
Customer did not leave a comment.MICHAEL R.
My 5x8 trailer had a flat tire before leaving town and a slow leaking tire 24 hours later. Also the leaf springs have out 2 days after renting with the trailer only at half weight capacity. The roadside assistance takes forever to use and the companies they hire to do work are often sub par. The people working at the 55 E 3900 S, Salt Lake City, UT 84107 went above and beyond to help us though and highly recommend them just in customer support alone.BENJAMIN R.
We waited in line 15 minutes to be assisted with pickup, and then waited another 15 minutes trying to return it because there was only one employee in the store and she was assisting someone trying to rent a storage unit. There should be a streamlined process for returning vehicles, particularly considering all she did was take the receipt and keys and tell us we were good to go after we stood there, exhausted from a day of moving furniture, waiting to return the truck.JASONPAUL ROBERT W.
Customer did not leave a comment.Sean L.
Customer did not leave a comment.scott A.
Customer did not leave a comment.Melanie V.
Just continue doing a excellent job ðŸ‘STEPHANIE N.
Customer did not leave a comment.Sonya S. | Overall Experience
Customer did not leave a comment.Mary lou S.
The rep was helpful, knowledgeable and customer friendly!!!Ronald J.
Great job from the contact on the phone to the return of the equipment. Keep up the good job!!!ALICE T.
Customer did not leave a comment.Claudia N. | Overall Experience
The manager Mr.Jordan and his staff is Awesome. Very conscientious and check everything. Friendly and respectful.Ivy M. | Overall Experience
Staff was friendly and professional.Jackie W.
Customer did not leave a comment.Penny D.
Daniel is awesome! During my visit, he was pleasant, knowledgeable, courteous, and went above and beyond to assist me with getting what I need for my move. He is a GREAT asset to your company.LATOYA H.
Customer did not leave a comment.LESTER M.
Customer did not leave a comment.MILADY V.
The truck was greatCLINT M.
Light near storage unit should be fixed it made it difficult to see other than that I had an amazing experience with the storage facilityTimmona W. | First Impressions
Change the attitudes of the staffDenisia A.
Customer did not leave a comment.Crystal B.
Customer did not leave a comment.Renata W.
Customer did not leave a comment.MELISSA F.
Customer did not leave a comment.JOAN M.
Customer did not leave a comment.Terreyl M.
Customer did not leave a comment.PHILLIP B.
Customer service and better communication needs to br improvedLatonya J. | Overall Experience
Good customer service not GREAT.Vernon L.
Customer did not leave a comment.Tracy H.
The employees were knowledgeable on all aspects of truck and dolly towing and very helpfulCHRIS R.
Customer did not leave a comment.Jack T. | Overall Experience
When I got to this unit I wanted a big unit. After applying for the unit I was given three separate small units which would have not fit any of my big furniture. The building was also unsecured and had a broken door.andre l. | Overall Experience
Customer did not leave a comment.MARK T. | First Impressions
Customer did not leave a comment.Jerrell M.
Really nothing! Everything was good!Ivan J.
Customer did not leave a comment.Matthew B.
Customer did not leave a comment.Willie K. | Overall Experience
It was the worst. I used your 24/7 truck share book my truck for a 7am pick up just to be forced to wait til 9 because they never put the key where they should. Gave me a truck on half a tank. All around it was just simply horrible service will never use uhaul againKOURTNEY M.
Great customer serviceByron D.
They took 100 of my card idk why. Told me from the start it was only gonna be 65 I'm filing a law sue against the store on lapelco Harvey LADelina P.
Customer did not leave a comment.Preston A.
Customer did not leave a comment.Jacob H.
Customer did not leave a comment.Timothy F.
GREAT job to ALL!PEGGYSUE C.
Customer did not leave a comment.PATRICIA F.
They were greatRyan P.
Customer did not leave a comment.Michael B.
Customer for over 6 years,staff very helpful.CHARLES G.
very bad attention there the people who work are racistFRANKLIN C.
I had an issue with the store and when I called customer service I got into it with the lady cause she was being rude to me and unfair I was treated poor and was talked to like I was nothing my rental time was 8:30am I was on time I was late moving my things as well this was not a good customer service And them people and the store and 1800 number are very rude I would not send any of my friends to rent at any u haul to make everything worst my truck was so not maintained it was driving slow what a nightmare bad experience and services thank youYvonne C.
Customer did not leave a comment.Kelton G. | First Impressions
Customer did not leave a comment.melyssa g. | First Impressions
When I first got the unit I had problems but once the young guy Jordan took over I had no problem after he even gave me the option to choose a buzzer are a card to get in and out the gate due to me have a problem with the card that I was provided but he said they been had the buzzer I would recommend dealing with this guy any day.Brian B. | Overall Experience
Customer did not leave a comment.TERRANCE M. | First Impressions
No management fee No hassle Tha.k youmary w. | First Impressions
Customer did not leave a comment.Raquel R. | First Impressions
Customer did not leave a comment.Wanda R. | Overall Experience
Customer did not leave a comment.Toni p. | First Impressions
Customer did not leave a comment.alfred h. | First Impressions
Customer did not leave a comment.lisa l. | First Impressions
Great and amazing help from the staff!!Eliseo C. | First Impressions
Awesome service very helpfulBrandi M. | First Impressions
Customer did not leave a comment.ALTHEA P. | First Impressions
Customer did not leave a comment.LAQUINTA W. | Overall Experience
Payments was not clear card kept getting charges to days after moving no one could tell me why gave me the run aroundKeonta S. | Overall Experience
Our truck was not available and it took three different places to get a truck. Waste of a lot of our time. we also have storage unit problemssusan n. | First Impressions
The Manager was very friendly, polite and very professional.Karen R. | Overall Experience
The manager had to be the laziest person ever. We did everything online and still had to come in a do everything in person. The worst part was he saw all the online information.Bayinnah S. | First Impressions
Everything was as it should be.JAYSON N. | Overall Experience
I was good place to storage but they was no light in the unitbsobit was difficult to see inside at nightChantrell T. | Overall Experience
Jordan was very accommodatingMinerva H. | First Impressions
Great management.Wilson Q. | Overall Experience
Customer service was excellent.Ciyauina B. | First Impressions
GREAT CUSTOMER SERVICE!Tiasha B. | First Impressions
The manager Jordan was especially wonderful and really delivered the epitome of customer service.Tracey R. | Overall Experience
ExcellentWillie G. | First Impressions
Goodricardo b. | First Impressions
The team was very helpful.Michael V. | First Impressions
One of the employees at this location went out of his way to assist me. I really appreciated that.DONNA M. | First Impressions
Words cannot Express how much I appreciated the quality of service I received today. He helped me more than he knows. THANK YOUSHAE B. | First Impressions
So/So Customers have to be very patient when dealing with personnel .JERRY L. | Overall Experience
I will make sure to tell my family an Friends about uhaul storageMonique Y. | Overall Experience
It was extremely busy with only two people working but they were friendly and made the wait pleasant by acknowledging our presence and reminding us that they will be with us soon.Ursula D. | First Impressions
The manager was professional, personable, and courteous. I really enjoyed speaking and interacting with him. Unfortunately, I forgot his name but I know he recently relocated to New Orleans.Willie Y. | Reservation
Somehow All of MY BELONGINGS WERE STOLEN. AND YALL ALLOWED EDWARD PRESTON JOSEPH to have someone pose as with WITHOUT CONTACTING ME OR ASKING FOR IDENTIFICATION. WHEN I'M ASKED EVERY TIME!!corlissa d. | Overall Experience
Jayson & the Team were very professional and most helpful. I would highly recommend the location and company! The facility is also very clean.Denise F. | Reservation
Rental was problem free from making reservations through returning truck. Agents at check in was warm!Doris P. | Reservation
Very good customer servicenichele d. | Reservation
Very helpful ladyBrian B. | Reservation
Not sure of her name but was very helpful to me.Brian B. | Reservation
Mr. Alvin was great to do business with and made sure we were taken care of.wilferd h. | Overall Experience
I had a little trouble with the representative when I was trying to change a reservation.nichele d. | Reservation
The staff was SO accommodating, even short notice, and was able to help me with everything I needed for my move. I wish I could give them 10/5 stars. I recommend these guys to everyone.Rachel G. | Overall Experience
Everything was great and the staff was wonderful; they were helpful, respectful, and sometimes very funny.Karyn W. | Overall Experience
Buildings are a little crowded together but very well maintained and a great staff.CLYDE F. | Overall Experience
UnorganizedSheryl S. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
We have an adaptive reuse program to better the enviroment!