Customer Reviews for U-Haul Moving & Storage of South Stafford

3,952 reviews

603 FM 1092   Stafford, TX 77477

(281) 261-2292

Hours

  • Mon–Thur
    7 am–7 pm
  • Friday
    7 am–8 pm
  • Saturday
    7 am–7 pm
  • Sunday
    9 am–5 pm
Special Operating Hours
  • 12/24/2022: 7:00 am - 4:00 pm
  • 12/25/2022: Closed

Services at this Location:

Contact Us

(281) 261-2292

603 FM 1092
Stafford, TX 77477

Services at this Location:

Hours

  • Mon–Thur
    7 am–7 pm
  • Friday
    7 am–8 pm
  • Saturday
    7 am–7 pm
  • Sunday
    9 am–5 pm
Special Operating Hours
  • 12/24/2022: 7:00 am - 4:00 pm
  • 12/25/2022: Closed
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

N/A

Marc E. 
Rating:
2.0

No option checkout from browser. Charged doable later.

Stephen S. 
Rating:
5.0

As I am moving out of the area, soon, I intend to stop by the office and pass along some positive feedback to the Manager and the staff at U Haul South Stafford.....I've noticed that the office staff and the facility team have really improved, over the past year or so, at least (Perhaps they've been improving over a longer period, but I've at least noticed it over the past 2 years or so.) I've dealt with several of the staff, off and on, over the years and, especially over the past 2 years or so, I've just noticed that, to a person, they've all been especially courteous, helpful, and professional. (I've dealt with a lot of movers and storage places over the years and know that (1) this is not the norm for the industry and (2) this team is distinctive, in a very good way....You've got good people, they seem to be well-trained, have good work ethic, and have developed good customer service skills that will serve them well and serve the business well.....Just wanted to pass that along and say "Thank you" and "Keep up the good work". (Hope somebody actually gets this feedback.)

DON P.  |  Overall Experience 
Rating:
5.0

Keep giving the best for your customers

RICARDO R. 
Rating:
5.0

D An and her staff are very easy to work with and are always looking for ways to help their customers.

Paul B.  |  First Impressions 
Rating:
3.0

No clue as to extra $21.96 and $3.00 tacked onto my bill. I didn't drive estimated 20 miles so I'm due REFUND, not unauthorized/unexplained charges. I put $4 gas in before return.

Juli P. 
Rating:
5.0

Deann is a great manager, she has cleared a few incidents up for me personally dealing with staff and she is a great communicator. This review said 12/1 was my last day but in fact it was end of march I left before 4/1/2022. She assured me the record reflected that. Thank you for taking good care of my items!!

Chantel S.  |  Overall Experience 
Rating:
5.0

Thanks again!

Angela G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Larry k.  |  Overall Experience 
Rating:
5.0

very helpful and easy to work with. Fast and great customer service.

alferd G. 
Rating:
5.0

Maurice's customer service was outstanding. He was patient and took his time explaining all of the details. I'm completely satisfied with this location and would gladly come again.

Patricia J. 
Rating:
5.0

Customer did not leave a comment.

Gregory C. 
Rating:
4.0

Customer did not leave a comment.

pascual V. 
Rating:
5.0

Good job

Yatinkumar P. 
Rating:
5.0

Customer did not leave a comment.

Ashiat O. 
Rating:
1.0

The staff in this location has dubious crater. They ripped people

Oluwadaisi O. 
Rating:
5.0

Customer did not leave a comment.

Genelda A.  |  Overall Experience 
Rating:
5.0

Love Uhaul. Thank you so much for honest, convenient and crucial services.

Mir R. 
Rating:
5.0

I've used this location several times and the people that work there are very nice and quite helpful. They could sure use a turn lane installed on Murphy Rd so you don't have to make a UTurn.

LYNETTE M. 
Rating:
5.0

Work on the uhaul site to move efficiently

Cheryl H. 
Rating:
5.0

Customer did not leave a comment.

Sherry G. 
Rating:
5.0

All went well. No improvements necessary.

Steven S. 
Rating:
2.0

My unit was broken into and I had to just accept not being compensated due to someone breaking into several storage units.

ANTHONY b.  |  Overall Experience 
Rating:
4.0

Make sure the tires and fluids are checked b4 renting out

BETTY SMITH M. 
Rating:
5.0

Great customer service!

Richard N. 
Rating:
5.0

Very well operated .

Martin M. 
Rating:
3.0

I've rented twice here now and the trucks are pretty run down. Good location, just wish the trucks weren't broken from the visor to the truck chugging along while driving. Felt like it was going to shut off at any moment.

Jessica W. 
Rating:
5.0

NA

Edward Alexander J. 
Rating:
5.0

Customer did not leave a comment.

Patricia C. 
Rating:
5.0

Customer did not leave a comment.

Chante D. 
Rating:
1.0

Better customer service and listen to the customers

CHIZOBA E. 
Rating:
5.0

Good job

KaRon S. 
Rating:
5.0

Customer did not leave a comment.

Donavin R. 
Rating:
5.0

Brakes on the vehicle may need to be looked at, took a bit to slow down and compensate for speed. Transmission seemed to be laboring but I don't drive this type of vehicle often.

Miguel M. 
Rating:
5.0

The process to rent was very easy and fuss free.

Angelia P. 
Rating:
3.0

Customer did not leave a comment.

Ronald D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tashon A. 
Rating:
5.0

Customer did not leave a comment.

Milton B. 
Rating:
2.0

My rental was not available at delivery

Khai D. 
Rating:
1.0

Not charge them to death

Syed R. 
Rating:
5.0

Customer did not leave a comment.

Cedric D. 
Rating:
3.0

I drove only 12 miles, and they charged me 21 dollars for fuel, even though I returned the truck on the same fuel level

MUZZAFFAR H. 
Rating:
5.0

Great service friendly environment

TIMOTHY L.  |  Overall Experience 
Rating:
1.0

I was given a truck that was literally falling apart. It was also on empty. I was told if I returned it with a 1/4 tank of gas I'd get a $22 credit. I spent almost $100 in fuel and returned it with half a tank. Yet that's all they were going to pay me for. Horrible. I will be contacting mgmt. in the morning.

MARI F. 
Rating:
4.0

Customer did not leave a comment.

Alphanzo T. 
Rating:
5.0

I needed to move something quickly. I went in with no reservations and was able to get the truck I wanted. The lady at the front desk was very professional and helpful.

Lisa G. 
Rating:
5.0

Customer did not leave a comment.

REN L. 
Rating:
5.0

We were in Need of a Truck to Move out our items Bef October 9th 2022. We called Oct 8,2022 after 9am. our Movers had arrived. UHaul Customer Service Team we're busy Mr Henry & Mr Andre, had no Trucks which delayed our Move out. Ask us Call back. We went in office to get in Line for Faster service. After 2-3 customer Mr.Henry found us a Excellent Size Truck Only 1 came available. Alhumdulilah Blessings. We were able to Load all except a few Heavy Items.Movers had to come 9am to Finish. We had to learn how to Drop Off Keyes Audrey n her Sunday staff were also very Patient kind Courteous. Last, our after hours dropoff of a this 26 Foot Truck was so Huge we were looking For the Right space. Alhumdulilah, Manager Superwoman Ms Ann Opened Gate , said put it there helped us Soo much. All U-Haul Team were very Kind, Courteous, Professional, Fast, & 5 ⭐⭐ ⭐⭐⭐ Customer Service Team. Thk y All for All of yr Assistance it made a Stress ful Move go 5 STAR 🌟🌟🌟🌟🌟 Smooth. 💞 Ms Delcina Spicer McBride Family.

Delcina M. 
Rating:
5.0

Very good

Palak P. 
Rating:
5.0

Customer did not leave a comment.

Felix T. 
Rating:
5.0

Customer did not leave a comment.

Kevin R. 
Rating:
5.0

Customer did not leave a comment.

Shymira C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mark R. 
Rating:
5.0

Customer did not leave a comment.

ERIK J. 
Rating:
5.0

It was hassle-free renting and the quality of the service was good. The only small issue was cleaning of the vehicle could be done better. The front dashboard was having greasy food spills/ I accidentally put my wallet and it was covered with an ugly orange color oily sauce...

MAHMUT S. 
Rating:
5.0

The staff was absolutely amazing and helpful!

TIANNA F. 
Rating:
5.0

Customer did not leave a comment.

Dawn P. 
Rating:
5.0

Customer did not leave a comment.

KAREN H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Latasha A. 
Rating:
1.0

The location and layout of this storage facility was difficult to navigate. Someone should have called me prior to indicate that there was no climate controlled sections available.

ronisha h.  |  Overall Experience 
Rating:
3.0

The back of the truck had a terrible fish smell. When we notified the store they said they knew already.

Destinee W. 
Rating:
5.0

Customer did not leave a comment.

Corliss W. 
Rating:
5.0

Customer did not leave a comment.

Genelda A.  |  First Impressions 
Rating:
5.0

Friendly staff

HARVEY B. 
Rating:
5.0

Staff were great

Deborah L.  |  Overall Experience 
Rating:
5.0

The parking lot is super crammed but other than that everything was great

Selina R. 
Rating:
5.0

The gentleman that assisted me was extremely helpful.

MICHELLE P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Debra V. 
Rating:
2.0

Customer did not leave a comment.

paul n.  |  Overall Experience 
Rating:
5.0

Your staff of 3 gentlemen at this location were fantastic! They were kind, knowledgeable & hardworking. Your organization is blessed to have them! From Marlowe Designs Corp/MD Contracting Services Inc

Marlowe G. 
Rating:
5.0

Super friendly staff

Arun P. 
Rating:
5.0

Maurice and Robert went above and beyond. I arrived at closing time, 7:02 and they waited for me. Customer service an A++

Jeanne S. 
Rating:
5.0

Customer did not leave a comment.

Harold S. 
Rating:
3.0

After booking reservation online, I got to the location and was told I must purchase $10 insurance. Once i had already made plans and scheduled to be dropped off. If I had known that maybe, I could have found other options for rental than Uhaul. Im sure ive used Uhaul before and didnt require purchasinginsurance. Seems deceiving.

Dehavilland P. 
Rating:
5.0

Maurice was great! I initially reserved a climate control unit thru the call center. Upon arriving to bring my things, I was informed that unit was not available. Although I couldn't get a climate control unit, Maurice worked something out to where I would be satisfied. Thank yall for all you do.

Shymira C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PRAKASH V.  |  Overall Experience 
Rating:
1.0

They lied about how much gas I originally had in the tank of the truck.

David H. 
Rating:
5.0

Quick and prompt service.

Sathya A. 
Rating:
5.0

Customer did not leave a comment.

Tamica K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lisa C.  |  First Impressions 
Rating:
5.0

All the staff were friendly & helped me in a expeditious manner- loved it!

Tracye D. 
Rating:
5.0

Everything was great Ms Deann and Mr Adrian were very helpful...always super helpful..I love them both

SHARONDA H. 
Rating:
5.0

Great team of service.

Jamarcus S. 
Rating:
5.0

Customer did not leave a comment.

KAZIM R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHNEDRIA S. 
Rating:
5.0

Customer did not leave a comment.

Rick O. 
Rating:
5.0

Customer did not leave a comment.

Cedric D. 
Rating:
5.0

I always use the uhaul place love the customer service

NAKEITHA H.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Linda H. 
Rating:
5.0

Customer did not leave a comment.

Paul L. 
Rating:
5.0

Customer did not leave a comment.

Irma F. 
Rating:
5.0

Customer did not leave a comment.

Olatutu O. 
Rating:
5.0

Great customer service and staff. Thank you, Jon Bobineaux

Jon B. 
Rating:
5.0

Checked me out quickly and very friendly

Brian H. 
Rating:
5.0

Greatest customer service!!!

Reijo G. 
Rating:
3.0

Very tight area to return large equipment

Chris V. 
Rating:
5.0

Continue using all resources and professionalism of world class customer service which creates the loyalty from words of the mouth referrals and destination of services needed and rendered

Maria C. 
Rating:
3.0

Customer did not leave a comment.

James X. 
Rating:
5.0

The parking lot is not large and while pulling a auto trailer I was unsure exactly where to leave the vehicle while I went in to get service.

Gracie T. 
Rating:
4.0

Customer did not leave a comment.

BRIAN B. 
Rating:
5.0

Customer did not leave a comment.

Neketha R. 
Rating:
4.0

Ask for maurice hes very helpful and friendly!

Tasha L. 
Rating:
3.0

The staff was extremely friendly and helpful but when I had a problem and had to speak with the lady who was the manager she was the most disrespectful rude person I had ever met in my life. I then came across a few friends who knew the exact woman i was speaking of and refused to use the place because of her. Get rid of her and the place would be 5 stars

Tasha L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jason K. 
Rating:
4.0

Customer did not leave a comment.

shirley B. 
Rating:
4.0

The gentlemen that helped us were super helpful and very courteous.

Penny W. 
Rating:
5.0

The staff was very helpful and very informative thank you'll it was a great pleasure to work with you'll this is my place always.

Eddie M.  |  First Impressions 
Rating:
5.0

Everything is awesome!!!

ERIC W. 
Rating:
4.0

Customer did not leave a comment.

Rodrick C. 
Rating:
5.0

Excellent service, love how fast it went

Elsa R. 
Rating:
5.0

Customer did not leave a comment.

Jerry R. 
Rating:
3.0

The truck I rented had steering issues. Twice the truck lost steering and veered to right. Very scary and unsafe. I told this to the gentleman who checked us in on return truck. He said he would put this in his comments. Please investigate this issue so no one gets hurt.

valerie S. 
Rating:
5.0

I would drive my friends to this location! They have such a positive attitude and did everything they could to make my rental experience pleasant. Totally wonderful compared to the negative couldn't care less attitude at the Beltway location.

Rick W. 
Rating:
5.0

I

Santorie D. 
Rating:
3.0

Geo-location didn't work - had to find and scan the barcode. Either cellular signal or uhaul website was slow and laggy - waited about 10 minutes before being approved for the “express” pickup (about 15 min at the store before leaving). Other locations I've been in and out in less than 2 minutes.

Robert C. 
Rating:
1.0

Never turned anything into this location, it is no where near the location I moved to.

Frank D. 
Rating:
4.0

Never got a email with the bill but was told it would be emailed to me when I turned in truck and trailer.

Frank D. 
Rating:
5.0

Awesome customer service very helpful and easy process

Marina J. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

She was very understanding of our situation.

Charles S. 
Rating:
5.0

Customer did not leave a comment.

marjorie B. 
Rating:
5.0

Customer did not leave a comment.

Trevette M. 
Rating:
5.0

Customer did not leave a comment.

Ernest N. 
Rating:
5.0

Nice job man! Fast, nothing is broken, fair price!

Marsel A. 
Rating:
5.0

Customer did not leave a comment.

MICHALA S.  |  First Impressions 
Rating:
3.0

The rates were too expensive when there’s a uhaul facility 1.6 miles with the same unit I was quoted 59.95 at this this location and the one 1.6 miles is 24.95.

Melisha B.  |  Overall Experience 
Rating:
5.0

Thank you so much Ms Diane and staff @ Stafford location for excellent service all this years.

ADRIAN G.  |  Overall Experience 
Rating:
5.0

D-An Smith, went above and beyond to find a space for my pontoon boat with easy access. She was extremely helpful, and I rate her service excellent. Thanks D-An, Jeff Carothers

jeff c.  |  Overall Experience 
Rating:
5.0

The few issues that arose were resolved with quick thinking team members…. They were professional and helpful. Thanks , God Bless

pat s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ganell L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eryn P.  |  Overall Experience 
Rating:
5.0

D-Ann is great and runs a great operation.

BRUSE H.  |  Overall Experience 
Rating:
4.0

My only negative experience was I only had it for two years and somehow my monthly price changed 3x. I went from $140 to $144 to $149. I believe you should give clients a longer fixed price.

Joseph A.  |  Overall Experience 
Rating:
5.0

D-An smith is awsome

Angel M.  |  First Impressions 
Rating:
1.0

My rv had the catalytic converter stolen end of 2020 . Taking over over a year to correct . I given only three months free rent. The rv been in shop over 10 months ., also each time going on trip the stall across from had trucks sticking out in the lane and reason why they had boat, trailer, truck in one lane. Complained plenty of times.

ZACHARY P.  |  Overall Experience 
Rating:
5.0

They had great customer service and was always willing to help

Brandon Ramon L.  |  Overall Experience 
Rating:
5.0

GOD Bless!!

NONE K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tyrone J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael G.  |  Overall Experience 
Rating:
5.0

Every nice and helpful staff

Marvan H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Janet W.  |  First Impressions 
Rating:
5.0

Good place. Never had any issues in 2 years i rent here.

David G.  |  Overall Experience 
Rating:
5.0

Great job by staff. Great location for me. I will recommend. Adrian was great 👍.

BETTY H.  |  First Impressions 
Rating:
5.0

Good service

Loukisha M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeanette E.  |  Overall Experience 
Rating:
5.0

The lady was GRATE !

Ricky F.  |  First Impressions 
Rating:
5.0

Over all it was good. I had this unit for about 10 years. I had severe medical issues during that time and my husband of 38 years had recently died. I was unable to go there for a very long time. Recently I went there and had forgotten exactly how to open the door. The lady manager was openly agitated because I needed help. She made it obvious that it was a bother and I should have known better. Just a reminder, people representing a company have no idea what their customers are going through. Being patient and showing a little kindness when what appears to them we should know better, goes a long way.

LYNDA H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jerry S.  |  Overall Experience 
Rating:
3.0

I can truly say that the staff has been super nice. The issue I had kind of put a damper in my over all experience. I reported that the pull down door was not working properly to one of the staff members. He said he needs to report it to the store manager the was about a week after i got the storage. I gave him my extra key as he requested to have access to do the repairs. I move out on this pass Sunday the pull down door was never repaired. I've moved to cubesmart where when requesting repairs its immediately.

CARLTON J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

raymond l.  |  Overall Experience 
Rating:
5.0

D-An Smith is wonderful. Always very busy, but kind, caring, cheerful and friendly.

Steve L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Vincent C.  |  Overall Experience 
Rating:
5.0

Just have a little concerned about a few tears at the ceiling Of the unit I was reassured by one of the representatives for U-Haul there was no leak

Saritha C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rasheeda G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NATASHA W.  |  Overall Experience 
Rating:
3.0

Wasn aware ghi sax facility did not prorate when moving out early part of the month

BABY RUTH B.  |  Overall Experience 
Rating:
5.0

Although we had some past issues! I was very satisfied!

Cornelius B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RICHARD M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Claudia c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hansen A.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ANDREW RENE H.  |  Overall Experience 
Rating:
5.0

A very wonderful experience and would love is this location again.

SANDI L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carlos V.  |  Overall Experience 
Rating:
5.0

Thank you so much for the time that we needed. It was very well secured and very clean areas. We know where to go again when we need it . Blessings to all workers

Maria D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ermine G.  |  Overall Experience 
Rating:
1.0

II submitted more than one complaint against this facility. I paid the rent but the facility did not record my payment because of this I was locked out of my unit. The manager assured me that she would apply the payment when she return to the facility but she didn’t . Then she locked the unit and my contractor lost two days. Of work. She also refused to give me my second free unit after I rented a one way unit. I f have filed more than one complaint but no one has reached out to address any of my concerns. I would appreciate someone taking my concerns seriousl before I do. I hope your company will address my situation ASAP. Thanks, Yvonne Anderson

YVONNE A.  |  Overall Experience 
Rating:
5.0

Love these guys! Very professional. Highly recommend them!

Skyler H.  |  Overall Experience 
Rating:
5.0

I appreciate the service I received, the manager was nice and accommodating.

Cheryl W.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Laronda S.  |  Overall Experience 
Rating:
3.0

Prices are too high

HAROLD D.  |  Overall Experience 
Rating:
5.0

Cleaner than some, very clean. Only thing truck hadn't been sanitized when brought around

BABY RUTH B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Pearl D.  |  Online Move In 
Rating:
4.0

Hope was very helpful.

James S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SANDI L.  |  First Impressions 
Rating:
5.0

Everyone including the manager have been super nice and helpful. Made me and my family feel welcomed when we moved into our unit. Would highly recommend this U-Haul Moving & Storage of South Stafford to friends and family!

Jennifer L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JERICA B.  |  First Impressions 
Rating:
5.0

Awesome ppl and great customer service

CURTIS M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kandace T.  |  Overall Experience 
Rating:
5.0

Hope was very attentive and knowledgeable! Made the process a breeze !! Thanks Hope !!

Hasan A.  |  First Impressions 
Rating:
5.0

Thanks to d an Very nice costumer service , the best .

Alberto Jose F.  |  Overall Experience 
Rating:
5.0

Is very convenient and helpful

danny m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JASON S.  |  Overall Experience 
Rating:
1.0

Very upset because I called several times and spoke to various staff who assured me that I would get a call from the manager and I never did.After the Winter storm, I had an issue I needed resolved. The fees got very high but I had finally got the funds to pay but needed the help of the manager to finalize. I never received a call back as promised by other staff. I don’t know what happened to any of my items at this point. It’s been months and I’m still waiting on that call

LESLEY C.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Carlos V.  |  First Impressions 
Rating:
5.0

I had a good experience with this facility. I would recommend it .

Valerie C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ian L.  |  Overall Experience 
Rating:
1.0

My card was charge twice and still no resolution

Claudia C.  |  First Impressions 
Rating:
5.0

Customer service was over the top. Definitely love this location

CURTIS M.  |  First Impressions 
Rating:
5.0

The person who checked me in said" we've been waiting on you, how was the storage space?" I told her it was perfect. She then said, " welcome to Texas." And gave me a hug. It was an amazing welcome. Thank you so much.

Bonita W.  |  First Impressions 
Rating:
5.0

Great storage facility and the manager Deann really knows her stuff!

MARY S.  |  Overall Experience 
Rating:
1.0

I have never been more insulted. When I first leased the storage I informed DeAnne that I am an FFL holder (a LICENSED gun dealer). She gave me permission store my firearms in the storage. On the morning of Thursday June 10th my sons came to the storage to go over inventory which we do regularly as required by ATF. Well a few different staff members approached my sons and LIED and said firearms are not allowed to be stored and one staff member even told my sons that they look “suspect.” My sons were scared, confused and offended! When my sons called me on FaceTime and I got on the phone with DeAnne and reminded her of who I was, she said it was ok. However the damage was done. No one thought to apologize to my sons or me. I am disgusted and appalled that this company treated/PROFILED my sons! I will be contacting corporate

Khalidah L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lusious J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Teresa B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robin W.  |  Overall Experience 
Rating: