Customer Reviews for U-Haul Moving & Storage of Titusville

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Titusville

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DAVID P. on

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Mike D. on

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jeffrey P. on

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Byron C. on

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Christal B. on

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Hugh O. on

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Awesome staff service , great explanation of use of trailer and safety aspects

Christian P. on

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Made it very easy to return the truck. Great service!

allen h. on

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He doesn't live at this email address. Please discontinue emails,thanks.

JIM B. on

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We took the trailer back a day early and the fellow there was also very friendly and got us to unhook and out of there and on the road . Nice place and close by. I would recommend U Haul to all. Good people to deal with both places. Thank you!

austin B. on

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Everything was perfect. Great customer service. Very courteous and helpful beyond our expectations. We highly recommend the Garden Street location

Richard R. on

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The truck jerked as it was accelerating and cruising, which could have cause cargo to fall... not sure why it ran like that.

Michael O. on

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Rick C. on

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Pedro R. on

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Excellent service from the clerk.

travis M. on

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Carley C. on

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I used the Self Checkout and Check In. I wouldn't exactly recommend it because it is a bit complicated if you aren't very tech savy. I also still ended up waiting in order to get my key. Granted it wasn't as long of a wait as I likely would have had. All in all, I had a good experience and would use the company again as I have several times before.

robert H. on

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NAPOLIEN S. on

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Sam E. on

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Arnold V. on

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Excellent location, expedient, courteous and ptofessional.

Diana P. on

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Matthew H. on

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Truck was well below par - headlights were like miner's lamps, could barely see lane lines and less than 50 feet in front of truck, wipers were smearing instead of wiping which made for a nighttime white-knuckle ride for 2 hours, one of the rub rails in the cargo box fell off the wall - found all the parts and reattached (looks like it happened before as the screws were different than all of the other rails).

Daniel B. on

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Kay W. on

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melissa B. on

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Truck was infested with roaches and stink bugs. Went out and bought foggers to fumigate the truck before I could/ would use it then I had to mop out the spray residue. Chase was very apologetic and reimbursed us for the items we used to fix bug issues and that showed that he cares about his customers. The customer service was fast, friendly and courteous. I would recommend this location hands down.

Robert W. on

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Nicole W. on

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peter M. on

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I rented a trailer to pick up a lawnmower to bring to my house and everyone was very professional I had great service and great product .

Denise C. on

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Joseph R. on

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Michael B. on

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Have more accurate booking. I booked the Cargo Van for the south street location, and they don't even have vans. Did not find out until the next morning when my reservation was changed to a location I will not do business with. By the time I booked my reservation, for the third time at Garden street my pick up time went from 10:30 am. to 6 pm, wasted my entire day. Then when I arrive the exterior of the van is so filthy that I can not tell if it has any scratches. I opened the back door and the back of the fan was caked in mud. The lady working cleaned it up, but just more delays. When I came to return the van, it was raining and I saw no return slot. I was not told where it was and the rush to get my work done , I did not think to ask. So I ended up making another trip the next day to drop off the key. Miserable experience from start to finish.

Kelly R. on

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My husband returned 1 roll of unneeded wrap. He didn’t take the receipt but the girl at the facility had him call me and give her the number on my receipt. Refund done quickly and easily. Very pleased with this location

FRANCINA F. on

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Vernon K. on

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jim H. on

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VIOLA R. on

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tony R. on

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If the a/c had not stopped working going every hill the whole up here it would have been a good trip. When I got to Greeneville it was 95 degrees outside could have baked bread in the cab of the truck.

Clifton J. on

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Tom was great, and was able to handle a few difficult snags that came up and I like this loc. as it was my first stop 34 yrs. ago when I came to Florida. Thanks, Clifton J

taralynn G. on

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Barry A. on

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robert H. on

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eric c. on

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Very good place and very good for u haul to offer such

russell l. on

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Met my needs and was very easy to work with.

Deborah K. on

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Very busy. But pleasant. Andrew was very helpful.

Lee M. on

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All good

Karol E. on

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Have trouble with the move or U-Haul

Jessie M. on

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Great customer service

Lee M. on

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A-one service. Thanks.

Jamie M. on

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The staff is great and friendly! Variety of storage sizes.

James P. on

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Good Service

linda m. on

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Excellent service!!!

Jamie M. on

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The staff was very friendly!

Jacqueline R. on

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the team did a great job. we came in on time but had to unload the truck to the onsite storage. they let us have the time to complete what we needed and were very friendly.

Letecia L. on

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Great customer service

JOYCE C. on

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I rented 2 u boxes. One had great seals & well made. The other was a box made of plywood with a tarp like covering. The well made did well, The other not well & my couch was destroyed & got bugs

Patty W. on

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Andrew at the Titusville store was great to work with. As a matter of fact all the people I've worked with at uhaul we're good. Your policies stink. I will never use uhaul again.

Timothy C. on

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Rude and extremely unhelpful. One day late delivering and a day late picking up. Took hours on the phone before finally getting an answer. Transferred several times. Worst experience ever. Never agai

Michael O. on

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Andrew H. went above and beyond my expectations. The man was polite and very kind to speak with. I think he ought to be used a a training standard for all future Managers.

SHAWN G. on

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Most of my furniture was contaminated with mold and mildew. When I addressed this with the folks at the facility, they could not offer me any explanations.

Stacie S. on

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I recommend uhaul to every one I had a uhaul for 5 days it ended up taking me nine days and they did me very fair more then fair I will use them always

Donna P. on

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when I rented my u-box , the operator at the 1-800 number very miss leading. You can not take the u-box off the trailer!!!!! So the u-box is approx. $80 a month, but the trailer is $5 A DAY!!!!!