DENNIS S. on 9/27/2016
Rating:
The people there are very friendly and very helpful
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STEVE B. on 9/25/2016
Rating:
BUYER BEWARE!
When I picked up the truck, the fuel gauge was just below full. I returned the truck at the same point. The maintenance guy (Taylor Clark) argued with me because it wasn't completely full. He through the contract in my face saying I signed that it was full.
He charged me an extra $8, but should have only charged $3.75.
Cost to me: $8. Cost to this Uhaul location: my business for life.
Use this Uhaul at your own risk.
Bad businessmen.
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johnathon j. on 9/24/2016
Rating:
Same
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karen g. on 9/19/2016
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Exceptional service and very prompt and professional.
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ALAN V. on 9/19/2016
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John B was the best U-Haul rep that I have ever worked with. I will use this specific U-Haul location for any future needs and will tell my friends as well.
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Dennis S. on 9/16/2016
Rating:
the workers there are very friendly and helpful.
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Tom G. on 9/16/2016
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Friendly staff!
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Bianca B. on 9/15/2016
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There was aren't on the side of the truck already and they tried to say that I was responsible.
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Edwin C. on 9/12/2016
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They ensured I was familiar with the equipment and hooked up my trailer and performed the safety/light checks.
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John H. H. on 9/10/2016
Rating:
Very helpful staff.
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Dennis L. on 9/9/2016
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John was very helpful even though there was a down pour going on. This seemed more like a dedicated U-Haul business.
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donald g. on 9/8/2016
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Everything was great! Easy in and out.
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JODIE W. on 9/8/2016
Rating:
Great truck
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nick e. on 9/6/2016
Rating:
Nothing
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Justin D. on 9/4/2016
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When calling the local store number and choosing option 2, the associate should say whether they are truly at the store or a call rep from the call center.
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Claude G. on 9/1/2016
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I used the quick check in online to make it easier to pick up. But when I got there none of that worked. Could not the information in the computer.
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jerry c. on 8/28/2016
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Ha, deliver the uhaul to us is about all I can think of, this man in Toccoa GA did a great job with us.
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John L. on 8/27/2016
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Trailer was excellent for space needs. It would be helpful to have lift stand on trailer so it can be disconnected easily. Also offer longer term rental periods for those driving distances.
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Deidra G. on 8/22/2016
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Give guidance for the return process for the equipment so the customer doesn't have to awkwardly look for someone to help them.
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Dennis S. on 8/16/2016
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The people were very helpful I rather deal with them then anywhere else
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jackie h. on 8/16/2016
Rating:
I must say, the cost was higher than I thought it should be. I was told it was 39.95 plus .99 per mile, but I paid over $152.00 with just the $14.00 insurance. It didn't compute, but I had to have the truck.
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JEFFREY H. on 8/15/2016
Rating:
Pricing a bit high..
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eddie t. on 8/15/2016
Rating:
EXCELLENT IN ALL ASPECTS.
THANKS UHAUL
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Ruth R. on 8/14/2016
Rating:
customer service was excellent.
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elizabeth h. on 8/11/2016
Rating:
Overall a good experience with the company. On the negative side I found the Ford truck itself to be uncomfortable to drive. First the truck needed a grab bar (which it did not have) for me to climb (yes climb) up into the truck. Second the pedals were not ergonomic. The pedals were too far back on the floor for a short person such as myself. I was reaching out with my foot to push the gas petal, rather than resting my foot on the floor. When I shifted my foot from gas to the brake pedal, I kept bumping my foot against the brake pedal. In other words the brake pedal was not lined up horizontally ergonomically with the gas pedal. A safety hazard. The seat had comfortable back support. No problems with the storage area (back of the truck).
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