Customer Reviews for U-Haul of Landa Park

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul of Landa Park

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Susan G. on

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luke H. on

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Sandy K. on

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David R. on

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Friendly workers , no hassle

Craig F. on

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Michele W. on

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I had purchased my hitch and installation on August 26 online and scheduled for Sept 3. I had to reschedule for September 18 because that’s when the installer will be in by 9am. I got there, the 2 guys there knew nothing about my order. My hitch and equipment wasn’t even THERE!! I had to call their manager, they wouldn’t. The manager said I can come back September 23 and he will do it personally. Took him 2 hours! I left Wednesday the 25 for my trip to Wyoming. I got 3 hours into my trip before my car shut down and could not get out of park. I’m stranded in Junction Tx with NO cell service to call for help. Just so happened there is a mechanic down the road. After 2 hours he realized that the fuse blew. He replaced the fuse that blew out my break lights. That’s why my car wouldn’t go into drive. Still no blinkers. I get to Grand Junction CO where the very nice man took me right in. Found the problem and fixed it in under 1.5 hours. Please remind the installers to secure the wiring they install. The first guy didn’t causing the wires to rest on the tailpipes and melt them causing a short in my electrical system, leaving me stranded and cost me money. Very disappointed.

Richard P. on

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The employees there were excellent. Courteous, knowledgeable, and fast! Great job! Thank you.

Domingo D. on

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William L. on

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Kurt K. on

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Location manager was courteous and efficient. Parking was tight, as location crowded.

Jose R. on

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No way to really secure the returned rental auto transport trailer.

CLIFFORD F. on

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Will L. on

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I couldn't believe the expedited check in / check out processes. Vast improvement from past years.

Michael S. on

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Stephen M. on

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Great guys, great service

Gerardo M. on

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For a last minute rental it worked out great. For those renting take a picture of odometer to verify mileage and gas reading before and after to cover yourself...plus it makes it easier to calculate charges at the end.

Peggy G. on

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Stephen W. on

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Amanda B. on

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Rosana B. on

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James S. on

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jeremy A. on

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AUSTIN JOHN D. on

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Mark G. on

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Ronald B. on

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Zoe B. on

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Very laid back staff. I would have preferred that they check in my vehicle prior to closing my contract. I was charged an additional 13.25 and I have no knowledge why.

Andy V. on

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We were overcharged for mileage on a van rental. I suggest you take a picture of the mileage when you pick up a van here. Believe we were taken advantage of since we are over 60. When my husband contested the mileage as incorrect the clerk told him, you have no proof. Wow, this needs to be monitored by someone..

Robert A. on

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Nothing, everything was great.

Steven W. on

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Carl H. on

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Fernando N. on

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Don H. on

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Dezmond A. on

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Stephen G. on

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